O'gallery Premier Hotel & Spa

The hotel is located in the old quarter of Hanoi, the rooms in general do not have any windows, but the rooms are nice, but a little dark, the breakfast is good and the staff are wonderful and helpful

the rooms are very dark and there are no facilities like a swimming or a gym

If in Hanoi, just stay here. The location is superb. The hotel is set back from the street so the rooms are very soothing and quiet. The manager went out of her way to make us feel welcome. There were rose petals on the bed when we arrived. A fruit basket, robes, slippers, water. Our room was upgraded and very large. DO NOT miss the breakfast. Upon checkout she gave us a goody bag of Vietnamese coffee and filter. I’m so sorry we didn’t stay longer!

Nothing, i will definitely stay here again when back in Hanoi, no brainer! Right smack in Old Quarter .

The staff were extremely friendly and helpful especially Anna who went out of her way to make sure our stay was perfect. The location is very good

The staff were amazing. We stayed in a lot of 5 star properties and the Staff at O’gallery Were 5 star. The rooms were very large and comfortable. Food at the restaurant was great. My wife and I had massages in the spa and that was awesome. Also the location was perfect. Close to everything. Wish we didn’t have to leave.

Nothing. Everything was excellent

The hotel was very clean beds are very comfortable and very well situated. The staff was very friendly and helpful.

We found the staff to be amazing - friendly, helpful and efficient. They made me feel like family. The breakfast was good and the room overlooking the street was large, comfortable and tastefully decorated with a European touch. The restaurant had very good Vietnamese food.

Our first room was small and had no outside looking windows. Nothing can be done about this because of the nature of Hanoi buildings. I suggest a room with a window looking out on street or back. The bathroom had a cheap tub with shower. The tub was not installed properly so it is difficult to not get lots of water on the floor.