Meget imødekommende og professionelle medarbejdere. Gode restauranter med flot udsigt. Gode aktivitetsmuligheder for større børn. Parkeringskælderen - meget svær at komme ned i/op af.
Hotellet ligger meget smukt. Personalet er søde og hjælpsomme. Vi kommer meget gerne igen Der mangler lidt småting som f.eks. badekåber og strygejern, men ellers er komfort og service i top.
Hotellet har en meget smuk udsigt over havet. Der er roligt, selv om det er et rimeligt stort hotel. Værelset var godt og rent. Morgenbuffen var god og for en hver smag.
Fantastisk flot udsigt. Rolig beliggenhed.
The confort and the location. The level too high of the music in the central lobby and the hours of beggining and ending, very early in the morning (7.00 am !!!) and very late in the evening (11.00 pm)
The staff were outstanding, especially Carlos at the front desk. Nothing was too much trouble. Tea/coffee facilities should be in all rooms.
Totally suitable for our needs- Nothing to fault-Everyone was wonderful and eberything hit the spot. Nothing- We will definitely return.
Staff and overall eperience excellent.
quiet comfort, ample and well-cooked breakfast, interesting modern design, professional staff
nice clean rooms and very helpful staff breakfast was a bit poor and i think staff need to be trained in order to deliver quality service and good food.
Ultra Modern and stylish
The hotel had only been open a few weeks so everything was clean bright and very modern. Breakfast good. Thoroughly enjoyed our stay. A little chaotic at reception as obviously having problems with computer system and reservations although I suspect only teething problems
Very modern hotel in agood location near to the beach, shops a good selection of restaurants and public transport links. As a single traveller I found it rather impersonal. I chose the hotel as I am very familiar with the area expecting a quiet location. One night I was kept awake until 2.30 am by a nearby (but not adjacent) karaoke bar which is a considerable problem for the whole area.
noise from rooms upstairs or alongside, high heels on stone floor.
The check in staff were extremely friendly and helpful. Breakfast was splendid. The hotel was spotless. None
My 18 year old daughter and myself returned for a 2nd time in September. We love the hotel, particularly the beach side location. The food is very enjoyable. The pool areas clean and beautifully appointed. The breakfast selection is varied and fresh, nearby snackbars offer a selection of food whilst enjoying the sea view Although expensive, we always feel relaxed and refreshed after our short stays.
A wonderful oceanfront property full of amenities and lots of charm. I went in the off season so it was magical and relaxing. Good restaurants, good food, complete gym and spa and an amazing beach at the doorstep. Really enjoyed my stay. The lack of a tea kettle in the room
Relaxing by the pool, having bbq lunches, strolling into Albufeira. Bus transfer facilty was very convenient. Trip to Golf Academy was most enjoyable The restuarant menu in the evening was very limited and the Sunday buffet was very disappointing when one was used to the buffet at lunch time. The food generally was of very high standard so this was disappointing
Beach front, very quiet, beautiful gardens. Excellent swimming pool with warm water. Near Santa Eulália center. For a 5-star hotel, the carpet is a bit used and with some stains. Sauna and turkish bath are not included in room rate.
This hotel is everything you could wish for on a relaxing holiday. The service was amazing, the food was delicious, the location magnificent, I will be telling all my friends
Surroundings, Club Atlantico, Restaurant, closeness of beach to eating places Should have been water in room for our arrival
The staff were really helpful and polite, especially in reception and in the restaurants. The food in the buffet was ok and we liked the choice of the other restaurants. The beach was great. The room that was advertised as resort view was of the car park. The overall standard was not that of a 5 Star hotel - just a 4 star. The Kids club was basic. The beds were extremely uncomfortable and you had to pay for sun beds
Hotel is very nice because of his separte T0,T1,T2 suites. These suites has separte living room and bedroom and a kitchen. The total cleaning is done for you
the hotel, the staff, the beech and every thing connected to the hotel was fantastic this is a 5 star hotel make no mistake about it,i would have no hesitation in recommending to friends and family if i visit portugal again i will be making another booking at the grande real santa eulalia
Breakfast Spa and Staff.
Friendliness of the staff, faclilities good, location good Beds were not 5 star standard ( they were rather hard )
Venlig modtagelse, venlig og smilende dame i morgenmadsrestauranten. Hjælpsomt personale som ved hvordan "kræsne" gæster skal tumles. Gode omgivelser og ikke overrendt, men det var jo også medio november. Det fandtes lidt pudsigt med de niveauspring fra værelser til restaurant. men en yderdør var pga tiden blokeret.
Cleanliness, size, location and pool area I was surprised that there were no waitresses at the pool area to take drink orders. The prices of drinks were also extremely expensive...
The pool, the place: is near beach and fun (strip), but quiet and has relaxing view. Just didn't use my car for 5 days because everything was very close. The studios and T1 apartments didn't have couple beds (the ones given to me), ar conditioned in studio where noisy but good in T1.
Great rooms plenty of room. Didn't like the fact that you have to pay to use the fitness facilities and indoor pool.
Good standard room, great views, good vfm
The facilities were excellent Additional payment for use of pool and gym
God beliggenhed, dejlige strande og spændende byer i området. Rigtig gode swimmingpools.
Flot beliggenhed, tæt ved en god strand. God standard.
Jeg var positivt overrasket over den rigtige flotte standard af vor lejlighed, blandt med helt nyt renoveret køkken, så det var en rigtig flot lejlighed, sammenlignet med andre lejligheder vi har haft på vore ferier. Det eneste jeg kunne ønske mig, var hyppigere skift af sengelinned og håndklæder, specielt håndklæder.
Vi nød meget vores store og dejlige lejlighed, og de mange pools der er på hotellet. Det eneste vi kunne ønske var lidt flere aktiviter til børn, der var kun en lille legeplads.
Fint familiested med mange pool områder. Meget børnevenligt og med fine muligheder for at dyrke sport (golf og fittnes) Personalet synes præget at et hektisk arbejdsmiljø, som muligvis var årsagen til en dårlig betjening, arrogant attitude og manglende imødekommenhed. Konceptet service var ikke udbredt. Faciliteterne opvejer dog dette.
Rent, pænt, meget velholdt, parklignende haveanlæg, veludstyrede og store lejligheder, mange swimmingpools. Fra receptionen 5 min gang til meget lækker strand. 6 Euro for taxi til Albufeira. Enkelte blandt personalet var arrogante og ikke særligt servicemindede.
Dejligt ferietresort med venligt personale, fortrinlig rengøring og gode facilitteer. Vi var der i efterårsferien, hvilket betød at der ikke var overfyldt. Lidt ærgerligt at fitnessrummet kun kan benyttes af 16+. Vi ville gerne have haft knægten på 12 år med i fitness-rummet, men han var for ung, også selv om han var i følge med os.
lækre store lejligheder, dejlige grønne områder, venligt personale, pools blev ikke renset dagligt, rengøring på værelset var ikke optimalt
Very well located, very clean and only 500 mts to a selection of restaurants. A car is useful.
Very clean, nice new rooms, great price Pool area perhaps a little small
i thought the rooms very spacious and it was great that you had fresh towels and the room cleaned everyday location to far away from beach and albuferia taxi cost about 20 euro for around trip
the rooms are very spacious and the most cleanest rooms i have ever stayed in when in a hotel abroad your cleaners are a credit to you nothing
One of the best hotels for price I have ever stayed in. Perfect Location near to beach and restaurants. These apartments are massive :)
We reserved a T1 and were given a T2, which was a nice surprise. The premises were clean, with thorough cleaning and fresh towels daily. A baby crib was available as requested.
The room turned out to be an apartment and was spacious and clean For such a large compex there was no on site shop for basics on your arrival and the food choice wasn't really that great
Situation Rooms need refurbishment
Jeg var positiv overrasket over den pæne standard der var på hotellet, selv om der dog nok kunne findes noget som burde repareres/ skiftes, Sofa med hul i på gangen(over ved vores venner), vandhanen på vores håndvask burde skiftes til en som også med svag ståle kan ramme vasken.Personalet var altid hjælpsom. Fin pool med liggeplads Nu tog jeg ikke dette hotel fordi jeg skulle bade, men jeg synes måske nok at 'Beach club' var lidt overdrevet.
Selv om det var udenfor den store sæson, så var muligheden for strand og byliv - 4 km til Albufeira by - billigt med taxa, hvis man ikke vil køre. Morgenmaden lækker. Spa afdelingen virkede ikke så integreret og lukkede tidligt. Vi blev opgraderet til en suite - og det var super forkælelse til 2 dages overnatning og afslapning møblerne og interiøret er meget mørkt
har man bestilt med halvpension kan man frit vælge buffet eller al carte ( vælg frit for 35 Euro) samt selv bstemme om man vil spise på et af de 3 andre CS hoteller i nærheden. Faciliteterne på de andre hoteller kan også benyttes. Fik en lejlighed helt nede ved jorden, ville gerne have haft havudsigt som kun ses fra 3 sal op efter.
Fin beliggenhed, pæne store værelser, venligt personale Vi havde valgt hotellet fordi det havde 4 stjerner, fitness rum og indendørs pool og spa. Fitnessrummet bestod af 4 maskiner hvor løbebåndet ikke virkede. Og de første dage virkede spa' en heller ikke.Efter vores mening ikke et 4-stjernet hotel
Perfekt - ingen problemer Nej
The rooms were fresh, pleasant and clean - it helps that they are newly built. The location was quiet and close to the beach. The pool and bar facilities were nice and the supermarket was very convenient. The restaurant was good and the waiting staff there very friendly. Apart from the restaurant staff and one of the young men on reception, the other reception staff were slow, not particularly friendly and service was not a strong point. When the air conditioning wasn't working and we needed a bath plug, it was an inconvenience. They did not appear to value repeat business.
- Very good swimming pool; - Walking distance from the beach; - The apartments are spacious and very well furnished including the kitchen; - The balconies are big and if you are in an apartment with sea view the view is great. - The check in hour was at 4pm and not at 2pm as it says on the bookings website (we had to wait 2 hours to get hour apartment); - Parking area is small near the aparthotel, no garage was available probably because they are still doing some construction work; - Some construction work is still being done near the pool area (it was done after 6pm and for a short period of time so it was not so bad); - The pool bar was open only until 5pm what is very early (there was other bar availbale in the resort but not near the pool); - The press center available on the Alfagar resort (on the supermarket) doesn’t have Portuguese daily press (like us there were on the resort many Portuguese people).
brand new, modern equipped spacious apartment, large terrace, nice and clean pool area - the place is great...but... ....there are huge and very noisy reconstruction works in the building going on and the hotel management is not professional enough to inform and apologize the guests - they just do not care that you would like to relax - they started every day at 8 am (!!!!) and finished their works around 5 pm. The receptionists do not smile at all, internet is expensive, beach is not nice, not suitable for babies, not easy way and impossible to take the trolley with you. There are only other hotel resorts around, the shopping/restaurants centre is far away, 30 minutes by foot on a busy road...
Modern, spacious, well furnished apartment. Excellent views to Santa Eulalia beach and ocean. Some traffic noise at night/early morning
The facilities are new, clean and modern. The beach and ocean view is amazing. Parts of the hotel are still under construction (restaurant, and grounds). Did not really impact our stay....
godt værelse og badeværelse og god morgenmad. Der er for mange trapper og man skal bruge to elevatorer for at komme op på 4 etage.
godt lyst værelse,med pænt interiør morgenbuffeten var jævnt kedelig
Vi har været godt tilfredse med værelsets indretning og faciliteter, samt hotellets venlige og servicemindede personale.
Hotellet levede helt op til forventningerne efter det best !personalet var utroligt gæstfrie lige fra receptionen og i sær rengøringspersonale!kan varmt anbefales ! Har ikke noget at klage over
Værelse med super god udsigt over strand og havet. Rigtig god morgenmadsbuffet. Venligt personale. Fint poolområde med mulighed for lette retter og drikkevarer. Manglede mulighed for selv at regulere aircondition, dette skete centralt, man kunne dog ringe til reception og bede om at få slukket. Manglede adgang til trådløst/kablet internet på værelse.