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The area and access to the beach. The gardens were spacious and were well looked after.
it is a beautiful hotel inside and out I love the atria and the moorish effect I like to go back as often as I can nothing
Nice spacious hotel and comfortable clean room,free internet accessible in your room,ideal for golfers at the adjoining course. The area around the marina was like a ghost town with so many unoccupied units and those that were or had been were all closed down,we could only find one restaurant to have a meal even the local chippy only opened once a week,our best night out was in the local branch of Mercadona buying food supplements.
Everything The bar prices
The hotel feels calm and spacious. The buffet breakfast was very good, it was nice to start the day with a Bucks Fizz!
a great place will try the others in the Group of hotels The total layout
The general apperance of the hotel and being local to the marnia Not having tea and coffee facilties in the room,unable to use rear entrance of hotel even though reported to reception told there was no promblem with our card/key also reported promblem with light in bathroom,guy came to look, but wife was using shower,asked if he could call back in 5 minunts but never saw him again, When we checked out there were drinks added to our bill that we had not had,these were deleted when we pointed this out,Apart from these minor things as we was only there for 2 days we did not let these bother us,would use the hotel again
receptie staff very helpfull and friendly, Restaurant a bit less friendly
Lack of tea making facilities in the room. We are English and do like our tea!
Was decorating and furnishing an apartment with some time to ourselves.Used the pool area a couple of times and enjoyed breakfast. No tea and coffee facility
The hotel in general was excellent, access to the beach was through the back door, and it was accessable to the majority of the ameneties within the central area of Roquetas de Mar, including many bars of which some served alchohol on a 2 for 1 basis. My only complaint against the hotel was that on my initial arrival in my room I could smell stale urine. It turned out that although the usual "sanitised/cleansed label was over the toilet seat, someone had used the toilet previously and not flushed it. The maids should have picked this up, when cleaning. Apart from that, I could not, and will not fault the hotel ! ! !
Pool area and staff The quality of food offered could have been better but there was plenty of choice.
The hotel is located in a busy hotel area south of Roquetas. Swimming pool was good, the backdoor of the hotel is direct on the beach. We were here in october, but still there was an animation program. Near the hotel all kinds of shops and restaurants. Breakfast was good, we didn't use restaurant facilities in the hotel itself. The rooms are spacious and well equiped. We had no complaints during our stay.
Easy access to beech, shops etc Uncomfortable beds, ignorant staff (unless your Spanish) and scruffy dated rooms.
Lot' s of walking, taken the local buses to different places, and relaxed and chilled out no no complaints
Intresting designed hotel, breakfast good,1 bedroom apartment a fair size.
view from our room outstanding,cleanliness,food,2mins to the beach, location excellent
The rooms were well appointed with plenty storage and quality fittings, spacious and very comfortable. The food was very disappointing for a 4* rated hotel mostly catering for german/dutch visitors. We were looking forward to spanish cuisine in a spanish hotel....
Useful as a base to explore the area of Almaria, Sierra Nevada, and Granada. Although the week was booked as Half-Board, we actually avoided meals a number of times, evening especially, and went elsewhere. Some of the food left a lot to be desired, and unless, like a lot of the older generation did, you formed a queue to wait for opening times to get the early portions when fresh it was not worth bothering with generally!
No entertainment on the xmas eve or xmas night
everything from cleaniness to helpfullness of staff to great food would have liked activities nothing on during the day
Good facilities and ideal location
food quality excellent and well presented lack of a comfortable bar
ideally situated, friendly atmosphere, breakfast very good, huge choice,had a birthday while there and a bottle of cava put in room not app
We have stayed at the hotel before and have always found the staff to be very friendly and helpful. The rooms are adequate and the location next to the playa and the golf course is perfect. The buffet breakfast and dinner are of a reasonable standard and excellent value for money We were staying for one night as a couple and for a further night as part of a golf society which had been booked separately. It totally confused the gentleman on reception and was only resolved when another receptionist, who spoke English, came in. I had explained it on my booking form.
The swimming pool area no
We liked location not far from the sea. Quiet air conditioning, comfortable room, big balcony. Pretty big hotel located on the small area, no garden, no drive way to take out of your luggage. It's difficult to fine parking lot, so the hotel should provide free parking. Some sun beds should be thrown away.
best hotel ive stayed in alemeria fantasic pool right on the beach as wellfood very good a bit the same though only thing realy was the caged birds in entrance hall
The swimming pool, proximity to the beach, other children for my son to play with and the evening entertainment. Very poor quality hotel, dirty carpets, lots of items either missing or broken in the room, staff rude and unhelpful. Even the junior suite was very basic. Breakfast buffet was chaos and food poor quality. No service at all at breakfast. Very poor value for money.
Entertainment was to loud every night, could not get to sleep before midnight. I would only rate this hotel as a 3 star, bathrooms not very clean, shower broken, and rooms very small As above
It was my holiday, so i tried to enjoy everything. They don't have Mojito, Cosmopolitan and Sex on the beach coctails in the bar.
Very nice hotel, very large and spectular pool. Evening set and light on the hotel was very impressing. The room were smelly - probably Chlorin.
This hotel had a great family feel to it - it was perfect for a short break but as a non spanish speaker would have been difficult for a longer stay
Except the proximity to the beach and understanding of the management for our dissapointment norhing corresponds to what we've seen before booking. The room we've been put into was from the late 80's, sun beds around the pool have been "reserved" from 9 am, glasses & dishes in the restaurant were dirty.
Very little, only some of the reccepcion staff (Mª Jose) and the reccepcion area was confortable to sit, have a drink and smoke..! Most of it, the worst was the food and the room.
The Hotel was in a great location,. but we where given one of the worse rooms tucked in a corner with no sun.. The Bar prices where to high
good location, good hotel, very pleasant staff.
Pool area was nice but sun beds were dirty with bird poo did not like anything about this hotel, how on earth did it get a four star rating? I will never know. Our room was supposed to be air conditioned, the air conditioner was not working the room was as hot as an oven,tried phoning reception because of heat and also we were inundated with ants in the room we could not get a reply. The hotel did have a luxury foyer but that was all the rooms were shabby needed updating
Relaxation only one english tv channel germans had eight
Typical **** hotel, much like the other Playa hotels. Comfortable, nice location and pleasant and efficient hotel staff. The pool looked nice, but the weather was rather fresh (it was end February); there is also a small indoor pool.
The variety and quality of the food. The ease of entry and checking at in at mealtimes. The restaurant staff, though busy, took the time and trouble to help one. The reception staff spoke English, even though I speak Spanish fairly well. Steps to the bar, as I have difficulty with steps and steep ramps.
Everyone was friendly and helpful. There was a good mix of nationalities.
light airy clean room and a good nights sleep A little shabby and worn in places considering the price, more like 3 star than 4.
the food was better than last years.It's a quite hotel We choosed,as we dis several times before for the "romantic offer" Each time we got a big room and 2 large beds.Now the gave us a single room (confirmed by inside people) and 1 small bed.Asking for another room/bed reception told us there were no other rooms (while the hotel was empty).If we payed 18 euro/night they could give us another room.One piece of soap for one week is not adequate.Hotel is understaffed.We always payed cash for our drinks (at dinner) but still they charged us 3 times on our bill.We advise the hotel management to read the reviews on their hotel because we find it's getting worse each year we stay in Capricho.Don't think we go back!
Excellent location for the local beach,bars,and restaurants.The staff were very courteous and deserve a lot of praise for all their hard work,that they obviously put in.
Location and good transportation Nothing
Easey check in friendly staff have stayed here before and if the price stayed the same for solo person,s like myself, I would have no hesitation in booking with you again I do usualey go winter periods for price many thanks for your help E.G.venis.
pool and gardens were excellent with plenty of sunbeds, kep very clean smoking areas very good the beds very hard
excellent choice of food none
Hotel communal areas - very good, good facilities, super location hotel room furniture and bedding dated, towel clean but old
rooms were clean staff reasonable friendly hard to find hotel not on navigator thought it was near sea with view could not see the sea not up to standard of other 4 star hotels we have stayed food was only buffet
No tea and coffee in the rooms.
Lots of glass that needs cleaning including the lifts. Even the drinking glasses in the bar were dirty. The restaurant needs re-thinking. On arrival the poor greeting reflects the entire hotel...miserable ! This hotel needs a new star rating from 4 to 2 at best !
Good food, clean rooms, friendly staff. I felt they could have done with tea and coffee making facilities in the room. Room service was very expensive.
No towels in room. Dustbin in bathroom still full from previous person. Food cold. Difficult to find.
Friendly and helpful receptionist, ample free parking. We did not eat at the hotel so cannot comment.
Most of the staff were very friendly No fridge in the room and the air condition wasn't very good during my stay.
No mini bar, no way of keeping water cold and fresh, meals spoilt by children allowed to run around dinning room
I am a regular guest of Group Playa Hotels and Playa VIP member...I appreciate very much this chain of Hotels , and wish they could open up hotels in the rest of Europe.
This hotel is located in a busy hotell area behind a very industrieal looking part of the country it has a nice pool. this hotel is to busy and the service is terrible the hoetel is run down and overpriced.
The hotel is confirming the information I got before booking. Location is oke, it's clean and safe. A good family hotel. Beach is clean. Service is oké and in the restaurant is the service good as even the food. The design is concentrate on massa tourism but oke. As single person it was a little bit noisy because of the many children wich where walking around. A beach service for drinks should be welcome even as a key wich is working at the beach gate door.The key didn't work and the pool babe didn't want to open this...even not when requested. She doesn't see anything, was playing the sleeping walker how doesn't matter about anything, even not when people are standing on a closed door, asking her because couldn't come inn...but she didn't understand it at all and was absolutely not willing to do that. I missed a fitness location. The employees at the reception desk are working hard and are friendly for the routine standard things, some more information should be welcome.
food was not up to standard also not much information and entertainment poor
The accomodation (small apartment) Pooly organised reception
very good..not my first stay and will definitely not be the last
very pleasant staff cleanliness is of a very high standard, a home from home food excellent could not fault the hotel in any way good sized roms and apartments stayed here twice now would recommend
A wonderful hotel. The staff went out of their way to ensure that we had everything we needed. The bottle of champagne on my birthday was truy unexpected and a delicious surpise.
the food was of a good standard and was warmer than in most self service buffet style restaurants -the hotel was situated in a quieter location south of the main resort
Breakfast was excellent as was it's location to the beach. I would strongly recommend visiting this hotel outside of school holidays if you want a relaxing break. Far too many screaming loud kids running amok around the hotel un-checked. Also fighting and playing ball in the labelled adult only outdoor jacuzzis. As a result of this we left three days early as we could not relax.
Good environment, attentive stafff and near all resort facilities
good and well heated swimming pool. Excellent location. right on the beach and by nice pavement style restaurants/cafes. Also there were some beach cafes/restaurnts from which it was possible to eat drink and have great view of sea. Buffet style breakfast was excellent with massive choice. Great view from balcony. Too busy around the pool. Noise of entertainment could be too intrusive round the pool.
Service, good food, and plenty of places to sit outside. The entertainment was a bit boring. Could have had more variety
Did not like the fact that the children were only allowed in the indoor pool for an hour and a half each day. The weather became colder during our stay and they were unable to use the outdoor pools but I had chosen the hotel for its indoor pool and found it mainly unusable for the children. The hotel was unprepared to relax this rule even though there were very few guests staying.
A good 4 star hotel with excellent access to promenade and shops/restaurants Nothing, I am disabled and found everything accessible
Excellent food choice. Great value for money.
Good service, we found the staff very helpful and friendly. The swimming pool and outdoor hot tub were excellent.
Liked the facilities expecially Spa and also the close proximity to the Beach was fantastic. Staff had very little English. Entertainment was totally for Spanish Guests as none Spanish Guests were not taken into consideration. I am aware that it was mainly Spanish families that were staying but there were also a lot of English and like ourselves Irish guests present. Would be better if Entertainers could rember the not all of their guests are Spanish speaking.
The pool area was fab! With the beach on my doorstep... The rooms were extremely small...no space! was very disappointed for a 4star standard...
location beside the sea, easy access to restaurants in immediate area, everything within walking distance, very clean hotel, staff very helpful, we upgraded to large family room with ease