A peaceful retreat with plenty of places not to do anything...... restaurant choices on site were limited
Superb location, great facilties and very friendly staff
The resort is fascinating with breathtaking views of the beach. The view overlooking the pool is spectacular. The hotel has its own private beach which is beautiful. The hotel is landscaped very well with beautiful plants and flowers. The rooms are big and spacious, and the staff is very courteous. Would certainly recommend the hotel to anyone considering visiting Faro. The hotel should have had a tea/ coffe maker in the room. For the price you charge, this is an expectation. To call for room service costs 5 euro per person which normally other similar resorts worldwide do not chanrge
Spacious room, fully carpeted, well furnished; low rise accommodation; beautiful gardens and cliff top location. Daily change of complimentary pool towels. Restaurant prices are much too high.
Comfort and quietness. Should have towel service at beach
The Vilalara is the most beautiful relaxing , peaceful and magical place I have ever stayed at. The staff are exceptional , the location is unimaginable and the peace and quiet is a tonic for life. I will visit the Vilalara many more times in the future without doubt. We have traveled extensively but this has got the be the top of our list for summer vacation. We hereby thank all the staff at Vilalara for a wonderful stay. there truly is nothing to dislike
marvellous place! excellent dinner. Not so good service for price and quality of food. Improvement is needed in staff. We ordered a glass of "Morgado de Ste Catherine" and another wine was served with no explanation.
Wonderful grounds everything on site
Excellent hotel in beautiful gardens, very nice staff, perfect for a resting family holiday. High standart new rooms. We were there a couple of years ago and will return for sure in the future! The Spa is wonderful. Only quite expensive. More attention should be given to room cleaning for this luxury hotel
har man bestilt med halvpension kan man frit vælge buffet eller al carte ( vælg frit for 35 Euro) samt selv bstemme om man vil spise på et af de 3 andre CS hoteller i nærheden. Faciliteterne på de andre hoteller kan også benyttes. Fik en lejlighed helt nede ved jorden, ville gerne have haft havudsigt som kun ses fra 3 sal op efter.
Selv om det var udenfor den store sæson, så var muligheden for strand og byliv - 4 km til Albufeira by - billigt med taxa, hvis man ikke vil køre. Morgenmaden lækker. Spa afdelingen virkede ikke så integreret og lukkede tidligt. Vi blev opgraderet til en suite - og det var super forkælelse til 2 dages overnatning og afslapning møblerne og interiøret er meget mørkt
The staff are very friendly and helpful
The staff was so courteous and the proximity to the beach was great. The breakfast was fantastic!! There was not one usable electric outlet in the room or bathroom with the exception of the one used for the TV. Also, there were only 2 bedside lights for the entire hotel room. It was quite dark at night. Our housekeeper also wanted to clean our room one day at about 5pm after we had already gotten back for the day. We have a child so this was not going to work for us. Subsequently, we ran out of toilet paper and tissue and our very small trash bins were overflowing. Also, our room was also not incredibly clean when we got there. The main elevator was broken for some time one of the days.
The hotel itself is very good, with a nice entertainment area (bar, restaurant, pool,...). It has a good location since it is outside Armação de Pera and very close to the beach. The staff really needs to be renewed since they have no experience at all and are not nice as they should. The rooms are not correctly cleaned day after day, specially the bathroom.
Overall the service was excellent
The breakfast and the outside pool was excellent, staff were friendly. The room had 2 single beds pushed together to make a double. The Jacuzzi was cold and the turkish bath smelt of damp. The gyms facilities were also very basic
nice clean comftable hotel having to pay to use gym etc
Very nicely specced out hotel, lots of facilities like a gym; plenty of entertainment for bored holidaymakers in the evening. The wi-fi internet access was not available on the 5th floor - we couldn't get any coverage at all and had to sit in reception to send and receive e-mails, which was a nuisance and not really good enough for a hotel that advertises availability of wi-fi access throughout the hotel.
Hotel breakfast excellent- facilities reasonable. Good location, if you enjoy walking! Very near the sea . The question of the hotel providing a two-tier price range is debatable. The question of the sea view (at extra cost needs defining specifically as our room had a view towards the sea, but the sea view was miles away!!!
the staff were extremely nice, great selection at the breakfast buffet, nice rooms and nice surroundings. Huge Pool and loads of sun loungers. the beds were very uncomfortable and they didn't have the room we requested and paid for available. Also the hotel is situated in a very quiet area where there are no resteruants or entertainment.
pool and pool bar and restaurant bar service
the workers are very kind the brakfast would be until 11 oclock
a member of the staff at the recepcion counter was very rude. I was coming back from a trip to town with my wife and as we entered the lobby I was asked what room was I staying and I did not look like the guest at that room. at that point she went to check the copy of my identification that was made when I first check in to look at my picture.I ask what was going on and I was never provided with any type of explanation. this happenned on saturday december 26 around 11.00 at night.I think this was very unprofessional for a four star hotel staff.
Design, swimming pool and the live music at Piano Bar When the waitress clean up our room didn't exchange the glasses that were used. They not even straighten the blanket that was on the top of the bed, just put it away in the bench that was over there. The bed shoulded be just one for couple and not two individual together. For four stars could be definitely better.
Verz clean and comfortable hotel - good friendly staff
The service was above and beyond what I would expect No. We were quite pleased.
Nice atmosphere, clean and nice location,good breakfast no tea and coffee facility in room or in reception Satellite TV was 2 channels really very limited Pool bar shut very early No broadband in rooms
We had a car and used the hotel as a base to visit local theme parks - Zoomarine and Aqualand. Did not use hotel facilities much apart from breakfast and one evening meal both of which were good. It seemed a quiet location. We have two young children and were given adjoining rooms but accessed through a single locked door which solved what is often a problem when staying in a hotel with two young children.
Poor quality self service buffet breakfast
The bad humor of one of the cleaning women
excellent service by staff, beautiful grounds, private beach & overall pleasant ambience. Good buffet breakfast Forget the bar snacks - both too expensive and very poorly prepared. The main restaurant was acceptable - just. The food was OK but not exceptional however the prices were very high. You can easily find a better dining experience outside the hotel so only go to this restaurant if you really don't want to leave the hotel surroundings.
hotel was of a very high standard and we were very well treated by the staff. not really
The variety of facilities, the high standard, the staff, and the wonderful gardens. Beds could be better. Do not like two singles pushed together to make a double or king. Need better beds.
Variety of restaurants, quality of food, amazing beach with beds and professional level of SPA. Servants in the restaurants expressed quite strong dissatisfaction if the tips were less than 10 %.
Well kept hotel and equally smart guests. Excellent food & beverage. Interior decor style needs updating.
Everything was brilliant,with the exception of below. Food was not up to a good standard, but was not overpriced.
In addition to the above, I liked the peace & tranquility & space in general, in particular the spacious grounds, gardens etc. I was disappointed with the quality of furniture on my balcony given the fact that I observed furniture of quality in similar suites where I was based, furniture on my balcony was that of a 1 or 2 star Hotel, I have already indicated my disaproval on the personal questionaire at the Hotel, I would at some stage like a report directly to me regarding the unsuitable furniture on my balcony, I stayed in 7 Oasis Parc at the Hotel.
We were impressed with the staff who were very friendly and helpful. They have a lot of repeat clientele for that reason The Hotel has a few restaurants to choose from so you can choose to dine in any one of them. We liked Arte Nautica as it is on the beach in Armacao de Pera - stunning location and brilliant fish, or you can have a snack The location isnt so great as it is out of town. If you are not mobile you will need to hire a car or take a taxi which are cheap and plentiful. The staff seemed to push their very expensive New Year dinner and there wasnt much choice. to dine elsewhere. They also naughtily put the costs of two New Years dinner on our bill when we hadnt even booked or attended the event which goes to show that behind the staff smiles there is the pound signs motive to make as much money as possible from their guests! We were not convinced the hospitality was genuine for that reason especially when the staff all repeated the same sentence - is there anything we can do for you. It seemed they attended a management school and were taught to say that
Very nice clean rooms and the swimming pool was lovely as well as the saunas, the hotel was so so nice and in a perfect position near the beach and also near shops and lots of resturants.
cleanliness of rooms/hotel in general. Service at reception/bus driver/dining room staff/cleaning staff excellent. Nothing was a problem The hotel was perfect. The only problem we had was the lack of taxis.
heated swimming pool indoor and outdoor.good food,and indoor parking no.
the food was excellant, qualilty without quantity, staff friendly and helpful plus location was spot on couldnt get a sunbed and no fridge in room
central location for our type of visit but would also suit golfers and hollidymakers alike not all staff had good english we found it hard to point out the few problems we had as result we will be taking basic lessons so would expect the same from an international hotel
During our stay I liked that the room was clean and the free courtesy bus to take us into the old town and the beach. We stayed at the hotel half board and we felt that the selection of food was poor and not at the standard of a 4* hotel to the point we ate out at local restuarants most evenings. We also felt that the hotel was very dated and was in need of refurbishment. The hotel was also very far away from the main town. The entertainment was not as described as it was virtually no exsistant. We felt that the staff could have been more helpful and friendly. Overall we were extremely disappointed in this hotel. Many other guests felt the same.
Very good Hotel ,Staff very friendly, bedrooms very clean and roomy excellent bathroom and shower, the hotel bus to old town and beeches a big bonus.
facilities (spa,gym,pools) excellent - restaurant v good for breakfast, hotel had a nice ambiance and was always spotless
access to exercise equipment Not that I did not like but I had a little trouble operating the heating as it was rather cold during our stay
Friendly and helpful staff, nice quiet location, yet not far from both "strip" and old town. Courtesy bus very handy.Comfortable surroundings and very good value on half board/breakfast deals. Indoor pool and jacuzzi a welcome bonus. Fridges and tea making facilities would be a useful addition to each room.
Beautiful - absolute luxury. Very expensive food and drink
The resort was beautiful, lots of birds, flowers, grassy areas. The facilities were very good and they were well set up to cater for children. Porto Pirata, the indoor pool and the beach provided lots of entertainment for little ones and there was the option to pay to have your children cared for by a wonderful team of girls in Porto Pirata if you so wished (see negatives in terms of expense!) Our two bed residence was large, clean and extremely comfortable - the actuality exceeding the pictures shown on websites (not a frequent occurance in my experience). Staff were very friendly and helpful. There are lots of activities organised every day. Lovely Italian restaurant. Resort was so well tended - it was a wonderful holiday Childcare in porto pirata was excellent but expensive, especially if your children were under three years of age. Food was good but expensive comparatively speaking with nice restaurants outside the resort. We were there in quiet season so many of the restaurants in the hotel were not open. If you book a residence by prepared for a good walk to breakfast, it may be only in the quiet season but we had to walk nearly a kilometre (albeit along a pretty path) to the hotel for breakfast each morning. In high season there is a train that takes you but in low season be prepared for leg work - I lost about four pounds in nine days!
The staff are fantastic and make you feel special. The location is beatuiful and the gardens are maintained very well. The accomodation is ideal for a family. This is our 3rd visit to Pine Cliffs and we will be back again.
Dejligt hotel med en dejlig beliggenhed direkte ved strand og by dejlig morgenmad et hotel vi kunne finde på at besøge igen
Hotellet ligger fantastisk lige på stranden, dejligt med altan hvor der er en flot udsigt over stranden, klipper og Atlanterhavet hvor der er sol fra ca. 9-18 alt dette lige i centrum af byen. Et hotel fra 1968 der har bevaret charmen fra dengang. Måske en alm. dyne istedet for div lagner, tæpper m.m. Men det er jo ikke nemt at holde styr på...
Facinerende havnudsigt. Pænt værelse. Ligger godt placeret i forhold til byen. Der ligger ikke mange andre hoteller rundt omkring.
Hotellet er skønt beliggende og med en dejlig udsigt ud over havet. Tæt på indkøb og de hyggelige cafeer. Morgenmaden var en smule skrabet. Indretningen af hotelværelset var spartansk.
Det lå direkte ved havet. Der var ingen støj. Der kunne godt være morgenmad indtil kl. 10.30. Det var mellem kl..8-10 men man skulle være færdige med at spise præcis kl. 10.00 da kaffeautomaten blev sluttet 10.01
Det var en dejlig beliggenhed lige ud til vandet og med en skøn terrasse, hvor man kunne sidde og spise. Ja,, at de ikke tilbyder en enlig rejsende, som betaler en høj, individuel pris (ikke gruppe) et værelse med udsigt til en mur, men til hav eller et pænt landskab. Dette sidste fik jeg da også efter at have sagt min mening om den sag. (Jeg har da heldigvis heller aldrig oplevet andet end at få et dobbeltværelse med en pæn udsigt på de gode hoteller, jeg har holdt ferie på.)
The staff were extremely helpful and on hand 24/7. This hotel has amnemities to suit all. The only downside I have is that the beds and pillows were too hard. I barely slept my whole stay.
The size of the apartment meant we had plenty of room, two bathrooms was a great advantage. Staff were very helpful and friendly. Plenty of things going on for everyone.
good family hotel very good staff good room service would have liked better view we were looking out at a roof top at the front of the hotel otherwise i could not fault the hotel should review there prices for bad room views. would recommend hotel for familys with children
The Reception area is massive, and spacious. The two bed apartment had 2 bathrooms was very impressed with that, as i was under the impression it only had 1 bathroom. The pool area an sunbathing was brillant as there is so much green grass around to lazy about in the sun if thats the kind of break you looking for. They have pool bar which serves food which was great. Hotel is about 5-7mins or so walk to the Tuck Tuck train that goes to the strip and Fisherman beach costing 3.50 euros return and you can get on and off as you wish. Again the supermarket Modelo is also about 5mins walk, if you walk out the hotel and walk to the left cant miss it. It is massive like our uk version of Asda Sainsbury Tesco. Beds were really really hard and not the greatest comfort for sleep. The pool itself was not very well maintained, some the tiles on the bottom have being broken and didnt seem overally attractive, but it was bearable no big deal.
Third time I have stayed at this hotel. 10 minutes from the Old Town, ten minutes from the Strip. So great location. Large apartment. Good value. Staff very helpful :):):) Would certainly recommend to anyone !
Excellent facilities provided in the hotel.Friendly and helpful staff.Excellent nightly entertainment. No bad points.
Location between Old town, Strip and Beach. Entertainment in hotel fantastic. Sun loungers by pool areas gone early each morning and some not used at all but reserved with a towel on them. Should be monitored.
Very well situated to nightlife etc. Well maintained, clean and tidy. Plenty to do.
indoor pool was a plus since it was too cold to swim outside staff was rude and when asked simple questions about anything they did not have a answer.
the room was quite large and well thought out, with maximum use of space membership to use the gym was expensive and then you had to pay for lots of extras for the experience. indoor pool good idea but had to buy a swimming cap to use it. 8 internet terminals that never worked. basically lots of hidden extras to fork out for.entertainment awful!
Clean and simple
Good basic hotel. Coffee facilities at breakfast and juice drinks not very good.
The best of this hotel is the price. Breakfast also included. Not so far from the center, and the beach is close too. The rooms was always clean! The bed was too soft. It is maybe good for pensioners, but not for a young couple. The hotel is at the main road, so if your window looks there, you will have a noisy night. The light in the bathroom was poor. The other little bad thing is about the breakfast. It is from 8-10, but it is strongly advised to get there until 9, because there is almost nothing at 9:30.
Staff were friendly and helpful. Liked that it was such a short walk to the beach. Hot part of breakfast buffet was not kept hot throughout the breakfast time and there were mornings were there was no hot breakfast. Rooms are advertised as modern and soundproof, this was not the case for us, our room was street side and often people were standing outside our room window, you could hear everything they said and the traffic is quite loud. Privacy is also not great for this room. Beds are unusally hard. The fan in the bathroom did not work and there was damp on the walls and shower curtain due to this. The bar on the occasions we ventured up there had no staff was no not an option for a cool drink. Room was not cleaned completely on our arrival, but was cleaned very well throughout our week there.
The possibility of taking our small dog and the hotel giving good access for us to take the dog out the back Mould on the walls and not very well aired
Welcoming and courteous staff, good clean room and conditions, breakfast very good and adequate for our needs. Forseeable Car Parking difficulties at high season and difficult to drive and reverse was not easy.
The map shows the hotel behind the BULL ring but in reality it is a further 4 KM, if the map was correct I would not have booked the hotel The map shows the hotel behind the BULL ring but in reality it is a further 4 KM, if the map was correct I would not have booked the hotel
Good staff. Location.
Very clean, staff are friendly & helpful. Value for money. Very basic continental breakfast. Our room was facing main road and this is very noisy, we changed our room but ended up with room behind reception! Residents and people coming to hotel late at night make such a noise and sometimes conversations went on well into small hours of night. There are no sea view rooms.
Godt hotel til pengene, ligger højt med god udsigt, personalet er søde med ved ikke så meget. Der er køleskab på værelset. Der er meget stille. Der er ca. 1 km til byen og stranden med stejle gader og mange trapper. Kan ikke anbefales til gangbesværet.
Rigtig godt hotel med super venligt personale.
Den fantastiske udsigt over byen og bugten. Personalet i Receptionen er rigtige søde og behjælpelige... Morgenmaden var en dårlig kvalietet og kan ikke anbefales... Lad vær at bestille det på forhånd. Hotellet kan evt. forbedre niveauet.
Venlig modtagelse, venlig og smilende dame i morgenmadsrestauranten. Hjælpsomt personale som ved hvordan "kræsne" gæster skal tumles. Gode omgivelser og ikke overrendt, men det var jo også medio november. Det fandtes lidt pudsigt med de niveauspring fra værelser til restaurant. men en yderdør var pga tiden blokeret.
at der var mulighed for at passe sig selv . Det var rent og ordentligt Genialt med motionscenter i selve hotellet. . nej
Udsigten fra terrassen over havet var flot. Poolområdet fungerede godt. Restaurant AKA på nabohotellet var fremragende! Trafikstøj, langt til butikker (supermarkedet på selve hotellet var lukket)
Det var en rigtig flot lejlighed med flotte fliser på gulvet, flot badeværelse og køkken. Der blev gjort rent og skiftet håndklæder hver dag. Personalet er venligt og hjælpsomt og det ligger nær nogle fantastiske klippebugter og stor bred badestrand. Wifi kunne jeg godt have brugt til at booke ture fra hotellet. Men det kunne man selvfølgelig også bare gøre på hotellets computer :-)
Det var et dejligt sted dog noget udenfor centrum. Dejlig udsigt over havet og godt pølområde. Ja den store indvendige bar blev overhovedet ikke brugt var meget indelukket skulle ha været åben ud. og så manglede der vand i springvand i receptionen. Endvidere var receptionen ikke afmærket udefra
Dejlig stor lejlighed. God pool. Beliggenheden var alt for langt fra spisesteder og shopping. Ikke muligt af få en taxa om aftenen. Stranden var dårlig ikke som forventet.
Nice staff, beautiful enviroment, parking very near from the appartment. Not very efficient staff at the restaurant, shabby mini market with no basic products like milk, we did not find another supermarket near the appartments, in the kitchen there were some useful utensils missing.
I found the manager and staff very friendly. The manager in particular tried very hard to be helpful at all times and was particularly friendly towards the children. The beaches and caves were well within walking distance and despite being at the peak of the holiday season it there were sufficient beaches not to be too crowded. One of the more refreshing aspects of the holiday, however, was that the hotel had a fair mixture of French and Portugese guests as well as the English The hotel would have been better improved if the rooms were air conditioned.
The villa had very very old and crappy furniture, the sofas were very dirty, the floor was not clean and there was dust lying in every surface. The blankets and sheets smell musty and one of the beds was broken. There was a tiny TV in the living room with very poor signal. The cooker in the kitchen was very old and did not work properly (too slow). To make everything worst on the first day there was no hot water (solved after a couple of hours) and on the second day there was no water at all (repaired after some hours of waiting). We got to know that there are some villas renovated however we got a non-renovated villa and the overall experience was terrible. I would have better conditions in a camping site.
nothing very old furniture, towels, pillow, almost every thing old and the worst one is the dirty sofa, Small old cheep TV has 3 local Chanel, no Internet.the address is good for local or some one have been their , my GPS could not locate it i had to spend time and money asking for help
Brilliant resort, unfortunately no a/c available
Comfort of room staff were very kind and helpful pool facilities all round a great hotel with good attractions nearby everything was perfect no faults at all
To stay was very pleasant, hotel staff friendly, the room was clean, the fridge in the room was really handy...I really like the hotel, definitelly will come back.. Just a one thing, it wasnt a double bed in a ''double bed room'',but two single ones, what wasnt relly good...
Pool area is great and very friendly staff
The breakfast is very good and the staff are very nice and helpful.... It was not a 4 star hotel it needs a bit of work (which seemed to be happening). this is our groups 2nd year staying there and it is fine, cheap and cheerful in a good location
The room that I had was excellent.
We had very small rooms with no balconys. All the other rooms were much larger with balconys, we asked for an upgrade and offered to pay extra, but the hotel staff said all the rooms were full, this was not peak season and we saw many empty rooms.The staff were very unfriendly and unhelpful. Check your booking or they will give these small rooms with a tiny window like a cell. Not nice!!!!
very relaxing no
Excellent loction in Albufeira, very satisfying "included" hot breakfast and use of free van-service into old town.
room and general layout of hotel was excellent. was a bit noisy at night time, reception staff weren't very helpful.
the view, cocktails the local steak bar prices