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size of room, breakfast, internet access Location was not ideal for me - convention centre was where I needed to walk.
Bed was comfortable No soap no shampoo broken clock torn curtains busted shower head and handicapped room wasn't handicapped and that's illegal. Surprised me with a twenty dollar charge for parking that had not been mentioned online. Go there only if necessary.
Staff was friendly, shuttle service was extremely convenient, room was spacious, noise level wasn't bad at all, breakfast was plentiful and filling, check-in/out was quick and easy. The construction next door did block off certain sidewalks.
The staff were amazingly polite and helpful and went out of their way to make me feel welcome and comfortable. The first room I stayed in smelled like cigarette even though it was a non-smoking room. When I asked to be moved they accommodated me straight away.
The pillows were absolutely horrible, the were clean, but just entirely too soft. I'm not one to complain, but I've stayed in many different hotels and never had such a restless night because the pillow would wrap clean around your head, all four of them. Also the hint of cigarette smoke lingered in the hallway.
staff was very helpfull and kind manners,,,,malcome who worked the front desk help me very much with and questions i had...he also helped me get milk for my child late at night....he was great no food room service
Was clean and modern