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The bed, the attitude of some staff members, the location!, The view!! Found some black hair, there were ants in the fruits that were offered, breakfast included in the price only for super expensive rooms
Clean with nice view. No surprises. nothing.
Location was perfect. Service by all staff was exceptional. One of the best hotels i have ever been to! We upgraded a room upon booking and our request was not only met but also upgraded further!
The set up of the room was nice, enjoyed a good dim sum lunch in one of the restaurants, loved the pool. That a very late checkout could be arranged without problems was very kind. Finding long hairs on the fruit plate was an unpleasant surprise. The room was still not cleaned after coming back from a day's shopping. It wasn't clear you explicily had to instruct staff by hanging the sign out on the door.
everything is excellent, especially during this hard period at Bangkok, still my favorite !!! absolutely nothing !!!
As the hotel rooms are located 25th floor and higher of the building, you will always get a room with a nice view of Bangkok city. The pool on the 24th floor was nice. Room was clean and the service was vey much personal. The location of the hotel is exceptionally convenient for both shopping in daytime and crawling around the busiest Sathorn area at night. In all, I would recommend this hotel to those who are seeking a confortable 5 star hotel in Sathorn area. As the hotel room is clean and functionally but consevatively designed, you should not expect a luxurious decoration in your room. Basically, it is a very nice business hotel.
very nice rooms. perfect location lack of free internet, stayed in much cheaper hotels in Bangkok and they had free internet. An hotel with this price for rooms should provide free wifi in the rooms
absolutely wonderfull hotel especially due to a marvellous staff, centrally located, very confortable room with nice view, nice open air top roof swimming pool, very good restaurant, and Pacific floor privileges is a must to make the difference! I will come back there next time ! nothing !
Good value for money Location a bit uncomfortable
great polite staff which went out of the way for you Noice can be pretty heavy if you get a room towards the road so ask for one away from the road (depends on your sensitivity to these things- I am quite sensitive)
The service was good, especially the housekeeping. The reception staff was also helpful and accomodated our needs as much as possible. See above.
Beautiful rooms.Great size too. The lifts were a little stuffy and could do with air conditioning
My wife and I have stayed there before, the staff are very good, the location is good, very clean, and very smart. As normal,..........the prices of hotels all generally appear to meto be on the high side for what you get.
The facilities were great and nothing was too much for staff. Very friendly and helpful! Room was a good size with excellent wi-fi facilities. There were no clocks in the room.
Very nice rooms - good value for money. Also, very good location as a starting point for city sight seeing Pool is only available in the "sister" hotel next door. The water quality was not good.
Reservation with Booking.com proceeded without a hitch. Everything went as planned, nothing unexpected. And I didn't have to pay in advance to take advantage of a special rate. I wish the staff wouldn't ring so early to see if there was laundry, or even to have the room cleaned. The amount of staff on duty didn't seem very high but neither did the number if guests. It didn't detract from my stay at all.
The service and very kind staff members.
Centrally located on the Silom Road is ideal for shopping and easy access to the river to visit the temples and other attractions. We stayed in a junior suite that was spacious and modernly furnished. Hotel staff were very friendly and helped us by rectifying a problem with airline damaged baggage. Breakfast was excellent, We will certainly stay at this hotel again next time we visit Bangkok.
The hotel is conveniently located on Silom Rd., accessible by MRT and the Skytrain within a 10min. walk. All areas have seemingly been refurbished recently and look very stylish. The room we stayed in was very spacious and very well serviced. All staff was extremely helpful and service was to the point, all staff at the desks or in the restaurant had a very good understanding of English. We found the front desk staff very helpful for arranging a day trip with a very reasonable price. Restaurant staff was very polite. The food offered for breakfast (we didn't take any other meals) was fresh, tasty and of a wide variety (Western, Thai, Japanese, Chinese). Wireless service was somewhat weak in the room so I had to resort to cabled Internet access, but this is a rather minor issue.
Location - next to Silom road which is crowded during the day (shops, banks, etc..) Very old hotel. Visually (ugly), smell. A "real" Thai experience. No value for money.
Hotel was OK. Clean and with a decent breakfast. Close to an ok area..(although the alley can be dodgy at night) only thing is when the A/C brake and i had to change room, but response was quick. nothing in particular.
kind people there
Staff very friendly.
only one lift. Very noisy
Rooms are Spacious and airy Reception staff did not have enough hospitality & politeness
Staff is really friendly. They have a lot of pride in the their hotel. Fitness is poor. Location is terrible - it's a place near a big market that smells like hell. Also its far away from everywhere. Rooms look old.
Staff were extremely friendly and accommodating. The location is walking distance to the downtown but if you preferred a ride a tuk tuk was readily available. They had a nice and clean pool. And the most important aspect, their food was good and cheaper than most places.
I most enjoyed the friendliness of the staff! everyone is most helpful and makes you feel welcome. rooms are very comfortable and breakfast is huge. hotel is very central near surawong rd and silom rd, and near to BTS.
Located at city center, near train station The hotel's staff was not so willing of giving information.
Honest staff, quiet and convenient to the Silom area. They always accomdate every request and then some! Nice cozy small hotel in a busy area.
It is set in a peaceful neighbourhood and the staff is generally courteous and obliging. All went well, except whilst booking the cab for my return trip to the airport, the hotel did not negotiate with the Thai can driver properly, and it resulted in me being charged an exorbitant rate. The hotel is also not really near the BTS. It is about 15 to 18 mins walk to Surasak BTS or about 2 blocks away.
Beliggenheden er meget central. Morgenmaden er så overdådig, det er svært at finde noget lignende i den kategori af hoteller. Nej, det var meget profecionel venlig og personale overalt.
Pænt, rent hotel med god service og super morgenmad.
En utrolig (thailandsk) venlighed og hjælpsomhed. Et velbeliggende, hotel til en (for danskere) lav pris.
Alt fungerede perfekt - som forventet. Vi har tidligere boet på samme hotel. Nej.
Et godt centralt hotel i Bangkok, hvor mand får fuld valuta for pengene.Kan anbefales.
The central location, affordability and the comfort and cleanness of the room.
Great location, right outside of BTS. There were lots of massage parlours downstairs and so fit our agenda of having good thai massages. Easy access to food places and supermarkets etc. Very thin walls which if you are a light sleeper, will be easily awoken by neighbor's door opening/closing etc. Temperature of water cannot be controlled and there is only lukewarm water for shower. Luckily weather was hot and so it did not matter that we only had lukewarm water.
Clean and nice rooms Too much noise from nearby bars and discotheque
Very comfortable and convenient location. There were no windows.
You can t beat location, just in the middle of the nightscene, dj station and god, and surprinsigly quiet from outside noise. Nice design clean room and shower room, flat screen, free internet (lan cable only). Friendly staff It s just a room to sleep, no windows on my room. a bit noisy on my floor (7th) where there is breakfast coffee shop.Like many hotels, taxi shuttle prices are a real joke :)
Mr. Nutt at the reception did an excellent job of making us feel comfortable upon arrival and made sure we were taken care of well. Convenience of location is excellent. The hotel rooms are not sound proof.
the breakfast area was nice and windy; convenient location The hot water tap for showering is either too hot or too cold. No one came to do housekeeping on my first night.
Good Location and easy to move around should improve the breakfast variety
Great location Increase variety and quality of breakfast menu. Put more chairs at hotel lobby. Provide seats on the Internet stations at hotel lobby. Price per night is still high; provide discounts.
Near to bts Noisy if the room has a window
Really friendly staff, convenient spa on 2nd floor, prime location to great markets with any street food you'd want. The shower didn't get warmer than just below luke warm, so it was a little chilly...but with the temperature being so hot outside it could be refreshing.