Position of the hotel and pick up service rom the airport was impeccible. Non quite to the luxury standard of the bangkok or Hong Kong hotels. Not a complaint, just an observation.
The location is extraordinary, the lobby is very nice, the bed is very confortable, the staff is good. The price for the breakfast, tee, and drinks crazy, and totaly disproportion with the chinesse average.
Everything outside of the hotel. Not much.
This hotel was so luxurious. Although it was luxurious, it was not best.
Meget centralt og tæt på shopping og turistatraktioner. Meget fint hotel. Hotellet var dog ikke klar over reservation var inkl.morgenmad!
rigtig godt kineser hotel, meget centralt beligende
God og behagelig atmosfære, fremragende oprigtig service, fin Executive floor med happy hour
god belligenhed, god service, venlig personale, dejligt stor executive room mangler et udendørs opholdssted (terrasse, café, bar)
Værelse var extremt luksus. Dejlige senge, stor "alt"... Badværelse, walk-in closet, alt super - rent... Suverænt! nej...
Var lidt forbavset over at blive "upgraderet" til et bedre værelse, hvad det ikke var. Det var to rum, med en stor seng. "minisuite", men det så forfærdeligt ud og jeg måtte bruge talegaverne for at få, hvad jeg havde bestilt. Det fik jeg dog og resten af opholdet var rigtig godt. Fik hotelopholdetspris i US dollars, ville være bedre i yuan.
Manager mr Tian, all breakfast crew, the concierge Sandy. Wifi was worst I've seen, the Chinese govt blocked everything it's ridiculous especially for The capital of China, how can people do business there.
The Park Plaza is an excellent hotel and well worth the money that we paid for our 5 night stay. It is very well maintained and excellently located extremely close to the Dengshikou metro stop and within easy walking distance of the Wangfujing walking street. The staff is friendly and highly efficient. Everything worked excellently. The buffet breakfast was excellent as well. There is nothing negative that I can think of about the hotel. I will make it my Beijing hotel choice for all future visits to the city. It is well worth the moderate cost.
Once our booking was sorted out, the staff were very obliging. The reception staff did not honour our confirmation letter from booking.com. They were pleasant but insisted we pay their full rate. Next time I will seek further confirmations before we arrive.
The location is fantastic, walking distance to Wangfujing, steps to a metro line, and lots if nearby restaurants and a nice hutong Nothing
Location,cleanliness and quality of the room.
Their service is v nice.
Upon stating the shower facility of the superior room was not functioning as expected to the manager, we were able to upgrade to a very nice suite with room charge-upsell after expressing our unhappiness. The manager is quite accomondating.
Excellent staff, they're very helpful and they've good skills of English. The room was very spacious. The hotel is very close to shopping areas and historic areas. Nothing...
The staff is awesome. You feel like you are home. They were always pleasant and helpful. I would stay there again. I cannot think of anything.
The rooms were very comfortable.
The staff were very helpful, polite and friendly. The location is very convenient with a subway station nearby.
The staff at the front desk were terrific. Very friendly and helpful, especially the receptionist Abby. The happy hour and breakfast were satisfactory at best. It seemed out of place for a 4 star hotel.
The location of the hotel close to the forbidden city and Tianmen Square as well as to exquisite shopping malls makes is an excellent choice for tourists, but the equipment of the business rooms and the attentive staff also makes a stay as a business traveller comfortable I brought my own laptop and benefitted from the wireless acess in the hotel rooms which was free. But the prices of the services offered by the business center and in the executive lounge (prices for copying, use of internet) are totally out of proportion.
Very comfortable hotel, excellent staff. We enjoyed the great quality of the rooms and the cocktail bar The sushi restaurant
Location, staff and facilities were super.
The ambassor was very helpful in sorting out places to go and problems with myroom They allocated me the wrong room which was worth less than I had paid - no explanation was ever offered as to why
Free wireless throughout the hotel. Free bottles of water.
They had a gentleman, who has worked at the hotel for 37 years, serve as Ambassador to English-speaking guests. He greets arrivals, offers them tea and acts as intermediary with Chinese concierges. Very welcoming. The lobby is gorgeous, location excellent, breakfast buffet amazing. We found the beds hard, though the pillows were comfortable and the room in the originial building was lovely. Concierge command of English could have been better.
Location and ease of getting around main tourist spots, good service and attentive staff.
Felt that we were treated like we were the only people staying in the hotel. Position is excellent to get around Beijing The Concierge were not able to solve simple questions easily, not what I would expect from this type of service or this type of hotel
awesome location, great ambience, great service
Central location, right at luxury fashion street of Beijing. European design of facility. Lucurious service and setup.Very good.
Fantastic Location, great rate. The diffrence between and American managed five star hotel and a Chinese managed five star hotel is maintenance and cleanliness of the hotel.
location and sercives the airconditioning system. actuallty it does not have cool air coming out when expected. so i end up have to open the windows to let the fresh cool air in. thats the only thing im not satisfied with.
Business rooms were much better than standard rooms, newly renovated and nice. Standard rooms were more like a 3star hotel. This hotel has an ideal location for Silk Market shopping, Forbidden City, Tiannamen, Wangfujing Street, within walking distance. Standard rooms were in need of renovations. Not a 4-5 star rated hotel.
The star level for this hotel should be 3 stars. The bathroom is outdated and there's mildew between the title wall, the bathtub has black stains all over. Over all very disappointed!
I loved the space and the environment at the Courtyard 7. Staff was very friendly and helpful. The location in the Hutong area is very close to alternative shops, cafes and bars. When at the hotel we bought tickets to the Beijing Opera. Sincerely I consider to pricey for the value, since it was a touristy, short imitation of the real one.
Very helpful staff When we arrived we were told we would have to stay at another hotel for the night as the guest in our room could not move until the following day as they had a bad leg and were elderly. This wasn't a real problem and the hotel paid for our transport from the airport and gave us a free dinner. When we did get our room in Courtyard 7 we spoke to some fellow guests who were told the very same thing and also had to stay elsewhere the same night as us. This made me wonder if they were telling the truth or had just double booked us. Having said that, everything else was fantastic.
The staff at Courtyard 7 were some of the most helpful that I have come across. They arranged day trips and onward travel arrangements, and went out of their way to make sure we had a delicious evening meal on our late arrival. This was an oasis in the middle of busy Beijing; a peaceful courtyard where you would find it hard to believe that the bustle of Beijing daily life is going on just outside the door. It was a little hard to find, and the hotel had to talk the taxi driver in.
the room is clean and quiet. above of all, the staffs were awesome!
Beautiful atmosphere in old part of Beijing in restored traditional house. Staff extremely helpful, organising train tickets, taxis etc. and advice on area. Good breakfast buffet provided Not really a "don't like", but, being located in the alleyways of the old town, it is difficult to find and taxi drivers are not aware of it. Worth the trouble, though, once you get there! The owner (or manager) has two dogs which appear to have the run of the premises, including, sometimes, the restaurant. Not so good, particulalry if you don't like dogs.
Beautiful place, feel like at home, nice staff, convenient location. Have to walk a little bit from the taxi since that Hutong is very narrow. Hope that 15% service fee will be added inton room rate directly instead of find it when checking out.
Amasing design in chinese style, small number of rooms, money exchange at the reception, good breakfast (but not too good for the european taste), good and big room with tv and stereo, comfortable bed. Good private car service (we used it for the whole day to get to Great Wall an Ming tombs), nice and not very expencive. The hotel is located in hutong, that's mean that it looks danger to get there in the night, even taxi didn't want to go there when you show them hotel's card, it is very hard to find the hotel for the first time. So we had to came back to the hotel before dark. By the way, due to the map it is located in the heart of the town. Hotel staff couldn't decide very simple questions by themselfes, usually they call manager.
Staff is very friendly and helpful and they try to make the most of your stay. The hotel is very nicely decorated and rooms are very comfortable. Overall a perfect experience! I would definitely recommend this hotel!! Breakfast is good, could be much better for a hotel of this category.
very good service, nice traditional chinese hotel not the case
The building is just fantastic.Beautifully restored,it feels like you are China 200 years ago but with comfortable beds and modern plumbing! The staff were all very friendly, especially Kent and Sherry who were also very helpful and knowledgeable about Beijing.The location is perfect as it is in a Hutong just two minutes walk from an area with bars and gift shops
I was delighted to stay at this hotel. The location is excellent, in the Beijing downtown, close to the Forbidden City and Jigshan Park. The staff is very friendly, they also speak an acceptable english. Breakfast was also excellent at low price (compared to european hotels), I missed only some diary products. I recommend this hotel to everyone who want to visit Beijing at a budget price.
very able & helpful staff
It is an interesting hotel close to the Beihai Park. The street however is difficult to be found by taxi drivers and the close environment is not very clean with to many low quality boutiques. The fact that the current and the warm water were cut for 10 hours in day time though I paid fully comfort.
Staff was very healpful, and the location was great.
Location Noisy street, workers start at 5 A.M. even on Sundays.
The hotel rooms were quite comfortable, clean and had a nice window view. The bathroom was also spacious and well designed. The front desk staff spoke relatively good English although there were times we could not really understand some of them. But overall, quite good. Just because the hotel was located near the Palace Museum, we thought we got a real good location. However, it was quite far from the subway. Although there were bus stops nearby, we didnt really know what routes they used. Overall, this is the biggest disadvantage of the Shatan.
Staff are very helpfull and the hotel is next door to the Forbidden City The room is less than fair size and what bother me the most is the persistence of the musty smell
Lacation.. Far from train station and shopping areas
Perfect location, right in local neighbourhood but also very close to the Forbidden City (Palace Museum). The receptionist was not helpful.
I travel for a living; so stay in a lot of hotels around the world and would rank this as one of my \nfavorites. I didn't use many of the hotel amenities, but the rooms were clean, comfortable and \nvery modern. I stayed there twice in 2 weeks--my first room was a little more expensive, but had\na computer/internet, view of some Forbidden City Buildings and a huge bathtub. Breakfast was \nthe only meal I had there, but was good and decent variety. Staff was friendly and helpful, \nbut not overly so. Location was great--easy walk to the Forbidden City, Tian an men Square,\nand subways. A boutique hotel; so smaller and a bit more personal. Would highly recommend.
This is the most modern, cutting edge hotel I've stayed at. We were upgraded (at no extra charge) to a suite, which was like a nice sized, big-city studio apartment. The room had all the things you'd expect in a modern hotel (no iron, though), plus a full-sized PC with internet access, free in-room wireless, two sofas, a full-sized desk, flat screen TV, gigantic bathtub for two, and bedside lighting control for the whole ''apartment.'' The only issue was the bed, which was very firm, even with an extra mattress pad they provided. The location is great -- walking distance to the Forbidden City and Tiananmen Square in one direction, and modern shopping malls in the other. Only one block away is one of the famous ''night markets'' where you can get scorpion on a stick! If you're in the mood for finer fare, the hotel's restaurant is excellent and has reasonable prices. The buffet breakfast was very complete, though it's a little pricey if the room price doesn't include it already (around $...
I was very satisfied. The room was quiet, it had free high speed wireless internet (which I used a lot when I was in my room), it had a television, and it was very very clean, and had everything nice about it. Also, the hotel was in a centralized location where one could easily reach places like Tiananment Square and other great Chinese sites.
I didn't like this hotel. The place is convenient for the forbidden city, and the price is low.
Hotel Kapok Beijing was a very comfortable hotel for a first time traveler to China. It is within easy walking distance to the Fobidden City and Tienamen Square. The English-speaking front desk staff helped arrange transportation for non-native speakers - a VERY IMPORTANT detail as most of the Beijingers do not understand English.The tree shaded streets on the way to the Forbidden City gave glimpses of the hutong (inner courtyard) lives of the Beijing people. Withing a half of a block from the hotel are several restaurants with excellent local cuisine and the hotel restaurant was excellent as well. Tours to other attractions could be arranged through a tourist office in the lower level of the hotel. We used it to book a visit to the Great Wall. The guide was knowledgeable. The outdoor market nearby offered local delicacies and a large modern mall had a foodcourt with Western comfort food.
I dont think you can get a hotel that is closer to the Forbidden City (eight-minute walk to the main cashier) as well as the main shopping strip, Wangfujing (same distance). Located in a nevertheless quiet side street. Two 24h convenience stores within 100 yards from entrance so you can save on expensive mini-bar stuff. Also two ATMs nearby, one from a Chinese bank (directly adjacent to the hotel, worked fine with my US-issued debit card) and a Citibank ATM on the street corner west of the hotel (located inside a restaurant lobby). A hotel with a post-modernist façade and an interior design that makes for an interesting cross-breed between IKEA and Feng Shui. Built around a mini-courtyard, but I think all rooms are either facing the street or the backstreets. Interesting features like a movie theatre adjacent to the lobby and a small library (Chinese books only). Bed a little hard. There is no real working area in your room, just a console to put your computer on and a simple stool...
This place is stylish and the staff are very helpful and smile lots. The Fashion Room is a great value and while it's only 30 sq meters, it's has hardwood floors, flat screen tvs, sound proofed walls, a refrigerator, good closets, and a stylish bathroom. We were on the 3rd floor overlooking the front street and it is more quiet than you would imagine. Sometime though in the morning you can here car horns but you will wake up early anyway to get on with seeing Beijing. The bed was a little hard but we asked for an extra featherbed and all was well. Loved the colors, design, and cleanliness. The staff were so helpful and friendly. Really close to the Forbidden City and Tianamen and Wangfuging - super centrally located. We would stay here again.
My sister and I only had a long weekend to explore Beijing and touch the great wall of China. We couldn't have picked a better hotel. It was affordable, great breakfast included in the price, the staff was wonderful and we would recommend this hotel to anyone. The night market is right around the corner with lots of fun, we went every night. The Staff bent over backwards to make us comfortable.
I highly recommed Hotel Kapok. However, it didn't seem to be very kid friendly.
Beliggenheden er fantastisk godt. Hotellet har både charme og renhed samt nyere udseende. Cigarret røg i værlset tidligt om morgen var ret dårligt. Hvor kom røget fra?Prisen for "breakfast" er for højt.
Vi synes at hotellet havde det vi havde forventet, fint personale, morgenmad i top. Vi valgte at flytte hotel efter 2 dage uden søvn, madresserne var så hårde, man kunne lige så godt have ligget på gulvet. Personalet var behjælpelige med flere dyner, men de hjalt ikke. topmadres af god kvalitet !!!
Beliggenheden er helt fantastisk, i hjertet af Beijing. Værelser er gode og rene til prisen. Morgenmaden var dejlig, mange valg muligheder. Der manglede lidt service ved aftens maden, oplevede to gange på tre dage at enten få det forkerte, eller at de var løbet tør for det der var på menu kort.Lidt bedre engelsk kundskaber til serverings personalet for at undgå misforståelser ved bestilling.
Meget centralt beliggende lige ved Den forbudte By. Værelset var anonymt, men udmærket. De udflugter, som hotellet solgte i receptionen!! Vi købte en heldagstur til Den Kinesiske Mur og Minggravene, men langt over halvdelen af tiden blev brugt på at vi blev slæbt gennem en jadefabrik, og besøgte en kinesisk lægeklinik, hvor vi fik stillet diagnoser. Begge steder var der meget stort pres for at vi skulle købe deres produkter. Vi tilbragte 2 timer på muren, og Minggravene så vi kun som udstilling - så vi ærgrede os meget.
Hotellet ligger tæt på den forbudte by og den himmelske freds plads. Tæt åp et velfungerende og billigt metronet. det ideelle udgangspunkt for en ferie på egen hånd i Beijing
Det ligger lige op af den gamle bydel, hutongerne. Stille og fredeligt i så stor en by. Meget hjælpsomt og venligt personale. Daglig rengøring med rene håndklæder.Tæt på gågaden, tæt på Den forbudte by. Tæt på busstop. 20 min. gang til metrostation. Det ville være rart hvis hotellet svarede på de sendte e-mails. Udlevering af et buskort, hvor det nærmeste busstops busser kørte hen. Morgenmaden har store muligheder for forbedring, det ville været rart at vide at brød, mælk og yougurt kunne købes i et lille supermarked til venstre for hotellet. Der stod i beskrivelsen at der ville være en hårtørre, dette var ikke tilfældet, desværre. Efter brusebad løb vandet ud på gulvet, hvilke var til gene for den ene part.
Central beliggenhed Vær ærlige: Skriv at hotellet er basalt godt men er lidt slidt.
En super beliggenhed, tæt på den forbudte by. Hotellet mangler dog en vis stil på værelser og facilleter. Et 3 stjernet ????
ok hotel til prisen dog var rengøringen på værelset ikke tilfredsstillende, især mangelfuld støvsugning. En del unge mennesker på hotellet, heraf flere som ikke overholdt gældende regler for rygeforbud på værelserne/gangene.
Begrundelsen for at vælge dette hotel må være beliggenheden, måske er det derfor de har valgt at slække på rengøring på værelserne og varmen (det er koldt i november) og servicen??? Enten at lukke restauranten eller at ansættel en ny kok. Det var bare ikke anstændig kinesisk standard. Især morgenmaden var under al kritik
Sunworld ligger i hjertet af Beijing i gåafsted til Den Forbudte By og Mao Mousolæum. Det er tæt på shopping center på gå gade og night marked. Hotellet er perfekt beliggende til en weekend i Beijing, hvor værelset kun anvendes til overnatning. Der er muligheder for køb af god morgenmad hos bager på den anden side af vejen, som kan medbringes på tur. Der er supermarked og bank indenfor 5 min fra hotellet. Hotellet har morgenmadsbuffet, restaurant og lobby bar, men vi benyttede det ikke under ophold, men specielt restaurant så god ud. butler service er behjælpelige med at arrangere turer med mini van (op til 4 personer) til en fornuftig pris for 8 timer med bilen. Undgå dog sourvinier steder til frokost. Prisen gør hotellet et godt valg! Personalet i front desk har beskedne engelsk kundskaber, mens buttler service kan kommunikere på engelsk. hotellet virker lidt slidt og i forhold til erfaringer på andre hoteller i Asien burde det ikke være 4 stjerner, men det er nok antal af faciliter og ikke stand der gør det.