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The food was devine & the staff were very helpful & very plesant. The room (# 104) that I stayed in had no windows that could open & the air smelt, felt stuffy & was not very comfortable.
Not much -- leaving it perhaps!! Oh yes it did have a trouser press!!! Lots. To begin with the hotel had no record of my arrival! The first time this has happened to me with Booking.com.. and I have used you a fair bit. I was shunted into a room in the bowels of the place with windows blacked out for 75% of their area. The hotel is an old fashioned hotel in the centre of the town and getting anywhere near it by car is a nightmare. I parked outside the town initially and walked in. The young manager presented me with a map - which turned out only to have about half the roads on it and gave no real indication of the extent of one way and complete no go roads into the place.. It was worse than Hampton Course Maze!! The young man was far from really helpful. The whole thing was a stressful experience!!!
the hotel spoilt our day in antwerp the bathroom ,no nice towels ,no toilettries,such as shampoo conditioner cotton buds shower cap and shall i go on.
room the access by car was not easy, due to the road works
Wonderful location in front of the cathedral.
Very nice setting and location with a nice hotel.
Directly in the centre of Bergen op Zoom, quiet nice room, very clean. Car parking facility available. No coffee/tea making facility in the room. The breakfast was not too exciting.
It is located at the centre of the city, (Groote Markt). It is convienient. The hotel was very historical, elegant. The staff were very friendly. My room was absolutely quite and had a big bathroom. I also enjoyed breakfast, and it was included in the price as well. To be honest it was really a pleasant stay in Bergen op Zoom!
The rooms are fantastic. Not like a regular boring hotel room. My room had a lot of character. the breakfast was also very good, especially for a Dutch hotel. Although the food in the hotel restaurant was excelent, the service could have been better, a lot better in fact.
the wellness centre, the restaurant, the breakfast buffet hotel staff did not seem to be very informed about the wellness package I had bought. They were not aware of what was included and what was not.The room was quite basic, different from the one on the website picture.
The staff was very friendly -we asked for an earlier check-in and late check-out ** no problem there well, it was a very cheap rate for 2 nights but still the room was not cleaned properly there were still sweets on the floor from previous tendent and the wall paper came off the wall and the shower was leaking the bathroom floor was very wet after taking a shower
Within walking distance of bergan Would have liked a double bed instead of two small ones
1. The hotel are upgrading rooms and the "splendid" rooms are complete together with the restaurant, bar and wellness centre. Standards of these facilities are superb. Once the standard rooms have been renovated this will be one of the best hotels of its kind in Holland. 2. All of the staff I came across were very welcoming and always helpful. 3. The wellness centre is brilliant. Don't be put off by the fact that costumes can only be worn on Tuesdays. Robes are usually worn when not using the facilities. If you have any doubts they will disappear after five minutes and the saunas, jacuzzis, pool and other facilities offer total relaxation. The standard rooms are clearly in line for their upgrade but there was no indication of when that will be. Pay the extra for the "splendid" room (its called a deluxe on the booking.com site. You won't be disappointed.
A nice long hot bath and coffee facilities in the room
The sauna is great and big but the swimminpool is more a pool. We had booked a halfpension in this hotel, and when we were at the desk the receptionniste told us that is no possible for the price that we had all that was included in the reservation. After a fight and 4 go back at the reception we have received the ticket for the meal, for the sauna and a explaination for the free wifi. I was obliged to come with all the paper from booking for have what i paid for. First time i see this kind of comportment in a 4 stars hotel. The blond girl ( look like manager) was sellfish and rude. She was smilling at us because we don`t pay the usual price. We never get the free cafe and sweety, we never get a deluxe room ( we get a classic one with dust at the bottom of the door).
The hotel is a very basic 4* no mini bar in the room or snacks.I feal the hotel neads updating a little.
Friendly staff First room I stayed in was freezing cold - Radiators would not work and when asked to fix this, the staff still did not (simple bleed locked air). I then moved to room 327 which was warnm throughout. However this was not made-up on one day.
quiet Over worked staff at front desk - only 1 person. Internet that doesn't work, moldy bathroom and ceiling covered with dead insects.
location was beautiful and breakfast was very nice!
Was out of the busy life and was very relaxing. Nothing exceptional but in a great location and was all good.
stayokay bergen op Zoom has a relaxing atmosphere, beautiful bush surroundings, with a great old town a mare 5 minutes away... everything a weary traveler needs,,,