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They were having construction at the hotel, but the staff put us in a new room away from any noise and did all they could to accommodate us. The hotel was beautiful. The amenities were great and many. Parking was free, close by, and secure. The location was a bit out of the way for visiting Berlin, but not a challenging commute by Tram and S-Bahn. The staff was very helpful in figuring out the travel issues.
I have stayed here 5 times, I find it an excellent hotel on the rivers edge. Having breakfast or an evening drink on the terrace is wonderful . On this trip I stayed in two hotels in Berlin but moved back to this one. Since change of ownership there is no tea and coffee in rooms and the small sausages which were nice are no longer provided. Towels were also skimpt and no face cloths.
The proximity to my business location and the setting by the water was restfull,
The good atmosphere, very nice and helpful staff, quiet, but also close to the S bahn and to old Köpenick.
Breakfast and hotel lobby very nice. At night with all the candles lit makes a super cool vibe. Pillows in room very soft need 2 or 3 but overall great place to stay.
Friendly young staff, newly renovated room, modern facilities, excellent breakfast buffet. Street facing rooms very loud if windows are open due to heavy traffic, but very silent AC.
Generally the room was comfortable and met our needs. When we arrived there was a heatwave and we found the air conditioning system far from effective in cooling the room to a comfortable temperature. Given that we were running the Berlin marathon the room being a sauna was something of a drawback. Opening the window was problematic as noisy outside and unable to pull the curtains and have the window open.
The staf The fact that was to expensive,very far from the center'hiting did not work'breakfast not included and very expensive'hotel didn't provide soap every day'no shower caps'internet was expensive
An avant garde kind of hotel. Very comforting atmosphere with a nice riverside location. Their breakfast buffet is excellent. Would consider staying again if in Berlin again. Walkable distance to tram but a little far.
Excellent service of staff None
the sauna and cleanliness the double room was a single bed with an extra aside
Offers services that you expect from a 4-star hotel, comfortable, very good price-service value. A bit far away from the city centre, but still great public transport connections...
it was just next to the wedding place, so quite convenient when drunk ) but location is poor. Had view on river, but behind the river - industrial view.
Hotel was of a very good basic standard, staff very friendly and helpful, and the location close to the SBahn station meant that we were easily and quickly able to get to all points of interest in the city.
Clean room Even though this hotel is located near station, it is little bit far from the center of the city.
Was walked in on by staff for the first 4 days of my stay, even after specifically asking to not be disturbed. No safe in the room.
close to S-Bahn station, clean, friendly staff, quiet, nice view over the river Spree. cleaning lady hang clean towels at the door knob, cause she didnt want to disturb us, which we found very thoughtfull.
Location was good. Near to station. No water boiler to drink tea.
The breakfast, the friendly service Slightly out of the way of central Berlin
I love the speed of the wireless internet provided by the Hotel, which is super fast! The TV is too old! They gotta upgrade to LCD or Plasma!
Nadine at reception was very nice
spree view no kettle, kostly food.
food was excelent,location handy for Berlin ila
All the Hotel staff spoke good english and were very helpful in getting information about the bus into Kopenick, to get the train to the centre of Berlin. We booked a Lake Side room, but the Lake view from the balcony was blocked by a line of tall trees on the edge of the Lake.
nice facilities, friendly staff buffet breakfast was over priced (16 euro per person)
Perfect location if you are looking for a quiet setting at a reasonable distance from central Berlin, or a place to stay near Schönefeld airport. Very friendly and professional staff. In our case, they arranged for birthday cake and coffee at 6:30 AM ordered only late the evening before. Very appreciated! Expensive breakfast at €16. Parking charges €8, although you can park for free afew hundred meters away from the hotel
Close to the lake, bowling alley. If you don't tell them before checking out, they will charge you for breakfast - 15 euros per person. They told us they assume everyone eats breakfast there so they charge each guest without confirmation. I told them that this seems rather dishonest, they didn't seem to care. The food is pretty disgusting by the way.
Nice quiet place, sauna was excellent more guest and live music
This hotel is in a wonderful location on the Muggelsee. You can get the boat into the centre of Berlin, getting a real feel for the city. We'll definitely return. Air conditioning in the room could be better.
Quiet location and easy transport links to the city. The wildlife was abundant within the hotel grounds- including wild boar. We would have liked a do not disturb sign for our room, so that the cleaning staff did not have to come in every day.
Staff very nice- facility very outdated Flies in the bedroom- have no idea why Sounded much more modern ont he website than it really was
food was very good but we could not handle the bugs that congregated near to the dessert area and than began to go into the restaurant proper area.
The staff were very friendly, especially at the bar, and restaurant. This was good because we didn't speak German very well, and although some of them were nervous about speaking English, they did very well. There was in particular one staff member who was very helpful when the service desk had made a mistake with our dinner booking. She went out of her way to help us, it was lovely service. I thought the fact that a guest had to pay for parking at the hotel, despite the fact that the hotel is quite a way from town, disappointing. They had ample parking fascilities. I can understand that they didn't want a large amount of people who weren't staying at the hotel to park on their property (possibly them looking for access to the lake) however I felt that a card should have been arranged so that guests could park at the hotel.
Super staff and an unusual restaurant/bar, with good food.
Friendliness of staff Restauarnt closed early and there was no form of room service, we arrive late and had not eaten, and could not. No discretion over breakfast timings either for early snack fo those leaving early
Good restaurant Location. Far from transport hubs. No airport transfer, only possible to get by taxi. Hotel is full with crowd, some seminars going on, very loud.
The room is clean, large and comfort. No alarm clock in the room.
Beautiful surroundings, great way of relaxation
Staff and cleanliness
very near to the airport and reachable from the S BAHN
Really close to the company I visited (a big plus, as the neighborhood is quite far from the city); direct bus connection to the airport. Clean and quite nice room, professional staff. Breakfast is a bit pricey, especially if we take into account what is actually offered. The main disadvantage of the hotel is the same as its main advantage: it is quite far from the city centre. So maybe not the place to stay at for tourists or if being able to have a leasurely look around after business hours is a priorty.
Very nice clean tidy hotel which is quiet and very convenient for the Airport. We only stayed one night in order to catch our flight in the morning and it was good enough for that purpose. I found breakfast to be too expensive for what it was as my family paid 44 euros for breakfast which was no better than any other hotel we have stayed in. I would suggest that 11 euros per person is a bit steep for a couple of rolls with meat and a cup of coffee.
Calm area, easy to reach, free public parking always available, close to the center even if out of the city, very clean Breakfast not included in the price and too expensive for the quantity offered
Room was clean and comfortable, staff was pleasant, breakfast was good. Hotel is near the S-bahn station Adlershof (about 500m). Only public parking is available.
Nice, modern, clean rooms. No free Wifi, no gym... If I stay there a week for work I really like things like that.
It’s well connected to Schoenefeld Airport through the railway (S-Bahn), and you can reach the airport by car in less than 10 minutes. The hotel provides good accommodation: our bedroom was fine, the bathroom well lit with nice soap dispenser. I was amazed that the reception couldn’t give us a map to the airport. A hotel which names itself Airport Hotel should make sure that free, clear maps to Schoenefeld are at customers’ disposal in every room. Make sure you set your gprs on ‘Rudower Chaussee, adlershof’: there’s a Rudower Chaussee in near Schoenefeld too, but surprisingly enough that’s not the correct street!
The staff was very nice and professional No air conditioner in rooms... Room was warm....
Breakfast was wonderful. I cannot imagine a better one for choice and quality.
Good rate and really nice room. Very convenient for Schonefeld airport. I would definitely return.
Handy for airport and good shuttle service
friendly staff waiting 10 mins for the bus
We were given a big double room. Very polite staff. Near S-Bahn station Soundproof could be a bit better altough if there are normal guests then there shouldn´t be any problems with soundproof too. While our staying there was a schoolchildren from Italy and they were like animals. It ś not hotels fault
Lille hotel med swimmingpool. dejlig udsigt over floden og med idyliske rammer. stille og roligt. Bedre madrasser på sengene, det trækker voldsomt ned i karakter at det var svært at få en ordentlig nattesøvn.
Google maps viste at Hotellet lå i den vestlige del af Berlin, men det lå i Köpenick i den sydøstlige del. Det viser sig at der er to veje med det samme navn i Berlin. Det var klart ikke tilfredsstillende