Helpfulness of staff. Quality of towels. Lack of individual bars of soap, they used wall dispenser.
The staff was wonderful! The food in the restaurant was delicious and as a benefit for families with children, quickly. The playroom available was also a great idea. The matresses were a bit old I think.
The hotel was very good. Nice location, right in the center of town. We did not use the "wellness" facilities but I saw them and they looked great. The staff did not speak English... nothing! I said that I had a reservation and got a ??? face, being reservirung the word in German. In the information center no English also. Overall it is very good and the breakfast was very good also. You could hear everything in the nearby rooms, and I mean everything!!! They should implement a better sound proof of the rooms.
A large hotel located slightly out of town - which I found to be quiet with good facilities. Staff were helpful and friendly. Bath robes in the hotel room and pool slippers would have been useful for transiting between the hotel room and the wellness facilities. A kettle and tea/coffee making facilities in the rooms would have been nice touch.
Clean comfortable rooms, friendly staff, excellent food.
The staff was extremely helpful. I can't say enough about the wonderful people that helped us on our vacation!
Very welcoming & helpful staff, beautiful setting & view, rural location is very restful, and village has all amenities. Only complaint was a very small & cramped bathroom in our room; everything else was great.