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My wife and I booked your hotel to celebrate my 60th birthday and our 39th wedding anniversary, we were most impressed with all aspects of the hotel. The staff were all helpful, courteous and friendly. The food was really excellent with a wide variety of choice. Although the view from our room overlooked the roof area this did not bother us, the comfort and cleanleness more than compensated us. having to leave
Parking was easy and very good value for Brighton. Breakfast was excellent. Room was very comfortable. Although a twin room was booked this was not available, fortunately this was not imperative but may have been!!. The bar staff's command of english could have been better.
The room and the bathroom were spacious and well decorated. The bar and resturant were very good and the breakfast was excellent. The squeeky bed and lots of the furniture in our room and the bar were a bit saggy and could do with an update.
Loctaion Old (!) rooms Unfriendly staff Broken windsor fixed with tin foil Staff mostly trainees who don't have a clue
Breakfast lots of choice good service
The accommodation was clean, the reception area was impressive and the breakfast was good value. The room was very small and the bathroom was extremely tiny. The bathroom had a broken shelve in it (which hadn't been repaired!) and the shower (which looked powerful) was actually a trickle.
fine spacious hotel tghere was was leakimg water in the abthroom
the best in many things comfort and value for the money
staff and location Room decoration is poor and in need of much updating all over, especially in the bathrooms.General cleanliness is lacking
Breakfast, swimming pool, steam room and jacuzzi Could only access bed from one side, as pushed against wall , and only one pillow each - second morning not able to have our breakfast in the Windsor restaurant, the other restaurant no windows and no sea views -
Dejligt hotel med et professionelt personale - Hotellet har en rigtig god beliggenhed i forhold til den gamle bydel og perfekte parkerings-forhold. Var meget svært at finde - selv på gps'en var adressen ikke nøjagtig nok. Airconditionen var utroligt larmende og ikke særlig effektiv og den var årsagen til, at vi valgte præcis dette hotel
God og venlig betjening både i reception og bistro. God rengøring af værelser og gangarealer Der manglede en hygiejnespand på toilettet og området uden for vinduerne trængte til oprydning (cigaretskod mv.
Fint hotel med central placering. Meget rummeligt familieværelse. Pool og morgenmad inkluderet et plus for os. Eneste minus er at der ikke var mulighed for parkering, så hvis man er i bil skal betaling til P-hus regnes oveni hotelregningen.
Morgenmaden. Dejligt store værelser. Beligggenhed, udsigt. I højere grad gøre opmærksom på, at man skal vaske sig i brusebad inden man går i poolen.
beliggenheden. Støjen fra gaden. Snavsede vinduer slører havudsigten.Morgenmadslokalet er for lille.
Pænt og godt beliggende hotel. Godt stort værelse. Fin morgenmad. God beutysalon på hotellet. Synes faktisk man får noget for pengene. Ingen parkeringsmuligheder - men ...!
Nice boutique hotel in the centre of Brighton, near the Lanes and seafront. Please see above
The hotel was just perfect. Beautiful bedroom, caters for pets and top staff. Not a complaint but if you don't need a dog bed or bowl let them know or you will be charged £10. The staff removed it from our bill so there is no issue.
Excellent room service and attention to detail in the room. Very good bathroom facilities. Excellent position on the front and near to restaurants. Quiet and comfortable with a good ambiance. Check out was very slow and staff were more keen to do paperwork and made me wait!
Helpful and obliging staff. Well presented room, Lovely public areas with comfortable seating. A delightfully converted old building. Excellent location. Very buzzy atmosphere; but quiet corners to relax and chat Parking is a problem. Concessioinary rate in NCP car park which is located 1/2 mile away. (always a problem in Brighton)
The atmosphere is very welcoming. The staff friendly and helpful. Our bed was really comfy. Our room was not ready by the stated time but we were happy to sit in the bar and we were offered a free drink. Loved it!
the comfort and the quality of the rooms and the friendliness of the staff.
Hotel staffs were very friendly. Decor of the chambre was superb. Nothing I can think of .
Lovely bar ambience. great bathroom but very basic room, even for 'superior'. Akin to a Travel Lodge! Inefficient reception, poorly configured for the hoards waiting!
Good size rooms. Professional staff. Comfortable. The food was average. Fish and risotto overcooked - poor presentation.
very friendly and helpful staff, short walking distance from The Brighton Centre. Only 4 channels on the TV and as a women traveller felt a little unsafe around hotel location at night.
The location is excellent
Clean, easy to book and good price Twin room had one bed and a 'put you up'. Not good in 2009!
Excellent location, comfortable and spacious room, good breakfast and very friendly staff. The entrance is on a busy street, in between shops, which makes it difficult to reach on a Saturday, but it's a minor gripe.
Well located, spacious room,good smiling genuine service,quiet room,clean and updated paintwork and decor,competitive value No food available in hotel other than bfast, despite advertising that they did
Central location; excellent access to shops/ restaurants/ public transport Free wi-fi or at a much much lower rate (E.G. 3 pounds daily) in the room; drinking water carried a slightly salty taste
I was stunned by the quiet considering the location of the hotel and for this reason (along with the value for money and cleanliness/room size etc) would definitely go back
The central location,comfortable room and excellent breakfast.
The breakfast and restaurant staff are excellent. He check in was slow with them not having details of our booking then they charged us 85.98 instead of the original quote on your website of 81.00. the person who checked us in was making stupid remarks to himself and when I questioned him abt the rate he just said he cant comment on what the websit quoted us and I should take it up with the website it was not his concern,charming. The room was small compared to last 4times we have stayed there. There was no milk of tea in the room. We had someone who kept knocking at our door and running away and when I complained they said if it happened again they would ask someone to patrol the floor! My daughter was upset she had no child welcome pack this time as the other times.considering I stayed at the hotel 3times just last year, I would have thought they would have some sort of loyalty scheme for people who keep coming back but now I dont think I want to ever go back there. Its not about the 4pounds difference in price, its about the attitude of the bald big guy at check in.
Rigtig flot hotel. Smagfuldt indrettet. Hyggelig og dejlig morgenmad. God service
Central beliggenhed. parkerings faciliteter til rimelig pris, pænt morgenbord. Meget støj fra andre gæster i forbindelse med weekenden, ingen fra hotellet greb ind og stoppede "festen" Toiletter på gangen (der er ingen toiletter på værelset) optaget alt for ofte.
God beliggenhed, dejligt med balkon og vandudsigt, men det var vist kun dette værelse som havde det. Godt værelse til tre personer. Lidt frugt til morgenmaden ville være fint.
Hotellet ligger meget centralt med en faktastisk udsigt over vandet. Der er dog en del trafikstøj fra gaden. Hotellet er ældre men værelserne pæne og rene. Morgenmaden var ikke buffet, men den anretning vi fik var lækker. Lidt problematisk med parkering, da man skulle i Parkeringshus et par gader derfra.
Fint hotel med store og rummelige værelser. God beliggenhed. En del støj fra gaden. Ingen parkeringsmulighed.
Ligger lige til vandet, centralt ved pier.
Super værelse med karnap, så der var herlig udsigt over vandet. Det var på første sal, så man havde noget trafikstøj - men pyt ! Morgenmaden var kedelig, serveret i deres Cafe.
Room was standard
Getting away from it The worst in my entire life
restaurant/breakfast area Very uncomfortable bed
the fact that the granville is in an excellent location and was handy for everything in brighton although we had a lovely breakfast i personally found the restaurant too hot.
Jacuzzi was blissful and the view of the sea also lovely fast service of excellant breakfast;-) Unfortunately there is lack or shall I say no subtitled on TV and need to upgrade TV that enabled for people to access to Subtitles.
Location excellent, breakfast great, most staff very helpful, room OK if a bit small. On arriving back at the hotel before midnight, the bar staff were having a private party and made it very clear that we were not welcome. It's not a beautiful restaurant & bar at all (as claimed).
Good breakfast, big room. Carpet in the bathroom, but otherwise clean.
Breakfast was superb - best bit about the place. Location good too. Bar staff offensive. Felt like we were disturbing their private parties - perhaps they're in the wrong job? Asked to pay in advance at check-in - cheap idea for so-called boutique hotel. Hotel details stated shower in Sea View Room, but actually only hand-held over bath. Changed room to cheaper room but no refund forthcoming. Toilet cistern did not fill at first, then engineer changed so that it kept filling for 3 days! Wireless did not work.
The location was good, close to shops and the pier about 10 min walk, the breakfast was topnotch serving english breakfast with variety. We found staff friendly bar one person but we got a smile out of him in the end. The room was very warm which was good because it was freezing the time that we went but there was a fan available in room if got too hot. Wifi available which is good to have although we didnt use but there was also a computer room. I liked the 11:30 check out which gave us a lil more time to snooze. We stayed in west sussex room and was perfect for us not too small or too big, the bathroom was nice too with a jacuzzi for our relaxation. Cant really fault this hotel, parking would have been nice or even discounted would have been fine.
The staff of the hotel was very friendly and helpful. I wished the colour of the wall of the room was more brighter.
Skuffet over de variende værelser. Min kollega fik et fint stort værelse - mit var småt, trangt, hvilket jeg ikke synes var rimeligt ifht. prisen på værelset (hvilket var værelse nr. 47)
Det var en meget positiv oplevelse med et engageret og dedikeret personale. Super øko-morgenbord og hjemmebag om aftenen. Helt over forventning og fuld valuta for pengene!
Rigtig rart personale der altid var klar til at hjælpe eller komme med informationer, dejlig atmosfære og hyggelige omgivelser, god morgenmad
The breakfast was excellent. The hotel badly needs updating. The room was dirty and there was no lift. We had to climb 8 flights of stairs which was exhausting. In the bathroom there are no hooks or a towel rail provided, which made life quite difficult. There was no bin in the bathroom and mirrors were badly positioned. I would not stay at this hotel again.
Staff were very helpful and prompt. Breakfast was outstanding with good variety and choice of hot and cold menus. Good choice of free DVDs. Needed minor repairs but did not affect enjoyment of stay.
Friendly greeting on arrival, friendly, efficient staff and breakfast had some good choices and was well cooked. The en-suite facilities in room 101 consisted of an open top box containing washbasin, toilet and shower but as there was no door or ceiling to the box the toilet facilities were unusable
It was a nice hotel very good for money, lovely staff can watch dvds to! The room could have been cleaned during our stay i suppose if we had asked they would have.
There were DVDs available to be borrowed and the breakfast is absolutely fantastic. There were so many choices on the menus, including salmon bagel and egg benedicts. Albeit the long journey to rooms with the stairs, it was a pleasant stay overall. It was supposed to be a non-smoking hotel, however there was constantly a strong smell of cigarettes in the corridors in the 2nd and 3rd floor.
Breakfast at the adjoining Granville Hotel no hot water in morning or early evening, rooms small and cramped
The staff were friendly and helpful, and the breakfast was extremely good. The location is great. I would definitely stay there again. The stairs were quite steep, possibly a problem for young children.
The views from the room, the location and the breakfast
It was comfortable and convenient, the staff were cheerful and helpful and the breakfast was excellent. The room was very spacious and attractive. We actually stayed in a building called the Granville Hotel, which connects with the Cecil House building. I assumed it was all the same hotel.
We got changed to Granville Hotel. Breakfast of eggs benedict very good. Free internet and use of collection of dvds a good touch. I don't like this seemingly new thing of paying up front for a room. As soon as we arrived we were asked for the money. Next day we moved to the much nicer and cheaper Lanes Hotel up the road. Granville Hotel was not worth the money they charged for a room. Twin bedded room was very cramped, dingy and dark. One bed was almost in the bathroom. The bedspreads did not match. In fact they clashed. A sofa in the room took up too much space and was covered with a very ugly orange, brown and yellow throw rug. A chair was slightly threadbare. You had to unplug the tv to use the kettle. There should have been a separate electrical outlet for it. The reading lamp didn't work. The jacuzzi in the bathroom was faulty and squirted water all over the floor and a staff member phoned up to say water was dripping on the floor below and I should be careful. It was their faulty jacuzzi that was causing the problem not me. There was no plug for the sink and I wear contact lenses and need a plug.