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Service from front desk staff is excellent and friendly. Rooms are large and very comfortable, with separate tub and large stand-up shower. You will sleep very well here! Lots of amenities but we didn't try them as we were only there for 2 nights. Good location, about a 5 minute walk to the Markt square.
location, staff were great yes, the toiletries we seen on the maids trolley were alot nicer then the ones we were given in our room , why ?
Very friendly and helpful staff. Beautiful hotel. We brought two of our children that were allowed to stay in our room and the hotel decided to give us an upgrade to a suite. This is what hospitality should read like in the dictionary.
A beautiful hotel which was very comfortable. We didn't eat in the hotel but had drinks in the bar a couple of times which was very pleasant. Staff were extremely polite and helpful. The pool complex was beautiful and relaxing, the only complaint would be the pool could have been made a little bigger. Saying this there were never many people there so it was not really a problem. The hotel is very central and the shops and attractions are nearby. We would recommend a canal boat trip.
The professional staff and luxurious surroundings made our stay very comfortable. The underground car park was quite expensive at Euro 30/day and did not have a lift into the hotel.
Frinedly efficient service, excellent breakfast,great location
Cleanliness, size of the rooms and the style of the rooms The room service menu wasnt the greatest and the shower water varied from scolding to ice cold, unable to find a constant temp.
the location, staff, and services. the TV channels, no enough English and Arabic channels
The hotel is beautiful. The staff are very friendly and very helpful. They really give the impression that they want you stay to be perfect, and they will do all they can to make it so.
Very central and quiet. No real complaints
Beautiful hotel and very quiet despite it's central location. Excellent staff with the perfect balance of efficiency and friendliness. Extremely comfortable bed!
staff excellent room was at street level
Location, design, friendly, helpful, luxurious, comfortable No soap in bathroom. Hair dryer not powerful enough. Nice rug but was slippy.
I liked everything during my stay at the Martin's Orangerie, especially our room, it's design and cosiness
Your hotel is quite unique in a way, and had a good relaxing feel to it. Classy without being over elaborate. None
1. Good central location 2. Comfort and charm 3. Parking facilities 4. Good lighting, mirrors and hairdryer in room (important for women!) 5. Helpful and attentive staff 6. Cleanliness of room 7. Excellent breakfasts
A nice, comfortable, hotel in a good, central, location. Staff were very efficient and helpful.
Very Nice hotel with good location. Main areas of hotel were pretty and well decorated. Room was clean. There was not a shower in our room! Only a hand held shower in a bath....holding the shower head while trying to wash your hair is not that much fun. For a four star hotel, I expect a decent shower. The carpet in our room was quite old and stained as well, but the rest of the room was very nice.
Nem central placering midt imellem Brugge centrum og stationen.
ligger central til "hele"atraktioner,godt parkeringsmulighed i keller
Luksus. Det er dejligt med køleskab og elkoger på værelset. Luksus morgenbuffet.
Beliggenheden var rigtig glimrende. Hotellets indretning og morgenmad var ligeledes fin. Værelserne var i forhold til prisen ikke overvældende store
Great position. Good breakfast. Internet access should be free in all four star hotels.
The staff was fabulous. Particularly the front desk staff. There were no drawbacks that we experienced.
As a regular visitor to the hotel the convenience and the general good package offered by the hotel suits my needs
A very good hotel.
Gorgeous hotel just outside the center of Bruges but less than a ten minute walk to the markt. My room had a beautiful view of the city and was very comfortable.
Always a good hotel.
Meget smukt hus- god beliggenhed -tæt på centrum
Et velbeliggende hotel med alt det nødvendige - og den store fordel, at der er fri parkering. Orienter grundigt om tilkørslen til hotellet, der kun kan nås fra én retning.
Frihed, ro og god morgenmad. Fin beliggenhed.
Dejlig morgen buffet i flotte omgivelser og skøn musik!
Lovely boutique hotel with very nice large rooms. The staff spoke English and were super friendly and helpful which we appreciated after having just come from Paris. Wish we could have stayed more days to enjoy the spa. I would definitely like to return for a longer stay. Nothing to dislike about this hotel. Everything was perfect. Great value.
The relaxed informal atmosphere, a very welcoming feeling. Nothing was too much trouble. Good advice about where to eat from staff.
It was all wonderful. Fairytale setting with friendly and helpful people everywhere. I couldn't stay longer!!
The hotel is ideally located for exploring Bruges' historic centre on foot. The restaurant is excellent and reasonably priced, and there is a roaring fire in the bar. Could find nothing to fault it.
Wonderful property and staff. I'd hate to pay full price, but one of the nicest small charming luxury hotels I have ever stayed at! Will definately return. Brugge and De Tuilerieen the nicest surprise of 2 weeks in europe. Bar could use a couple wonderful beers of Belgium on tap.
An extremely luxurious and comfortable hotel with friendly and helpful staff and placed in just about the best position for visiting Bruges. Road outside the front rooms overlooking the canal is relatively busy and very noisy at night from cars rumbling over the cobbles.
location, great price, great clean hotel with own parking nothing we didn't dislike
The chocolate fountain included as part of the breakfast buffet The room was much smaller and not as luxurious as the photos on the website
the politness of the staff and the location with car parking no, only that the bath was a bit stained not dirty just stained through age but not a real probnlem as we had a shower
Had two rooms with family including myself and wife and two children, 6 & 8, and a 21 year old friend. The hotel is one of the best botique hotels I've ever experienced. The staff was great, spoke English which was important for us, the hotel room was incredible and the location is the best in Bruges. Nothing I didn't like but with family I'm glad I got two rooms.
all was perfect!!! n
The location and the staff
Very friendly and helpful staff! No towel railings.
Proximity to the town and bus service. Convenient attached indoor parking.
Everything, my wife and I really enjoyed our stay and what was more important, so did the friends we took with us. Nothing
The staff were friendly and helpful, the breakfasts were very good, and we felt very comfortable staying here. The location of the hotel was excellent, being a 10 min. stroll from the centre of Bruges. It was also a walkable distance to the train station and buses to other destinations in Belgium were just across the road. It would have been nice to have tea and coffee making facilities in the room. We also experienced noise from neighbouring departing guests very early in the morning.
Staff at reception very friendly. I felt welcome, was given a good tip on restaurant, was offered an option on breakfast (as I was leaving before 6).
very friendly staff, excellent breakfast and very clean rooms.would not hesitate to recommend.
The best thing about the hotel was the fabulous croissants they serve every morning. Breakfast is included in the room price. They come hot from the oven. We dream about it. The location was great too. Super close to the city, maybe 30 steps. There's also a private parking, in a closed garage, 10 euros/day. I wished there was a window in the bathroom to let out the steam.
Very clean and well-decorated. Central location too! Hotel rooms was a bit on the small side, but we were 3 people and felt comfortable just the same.
Hotellet lå fantastiskt. Det havde en fantastisk atsmosfære!Værelserne var gode og store. Det var lidt for stor forskel i standarden på værelserne. De to havde samme standard, men det tredie var i en dårligere stand på trods af at det var samme pris for alle tre.
We enjoyed the town and the boat trip was most interesting. No, we were delighted with all aspects of the hotel.
Very friendly staff. Quiet location which was perfect for a young family. Nice recently renovated room and a lovely relaxed atmosphere in the hotel. I think parking should be free where hotels have adjoining car parks.
Great location which was quiet but central allowing for access to the central areas. Stylish decor throughout and very clean. Good views of the belfry/skyline from the front rooms. Very helpful staff and fantastic hot chocalate! Breakfast too expensive when there are so many other places to eat in close proximity.
close to centre safe car parking friendly staff had to get them to take breakfasts off bill we didnt have
Very good location. Quiet street yet within 10 minute walk from central square. Helpful to have secure parking. Beds were a little soft. Breakfast seemed unduly expensive; however there are several coffee/tea houses in the area serving breakfasts that cater for a range of apetites.
A very quiet hotel with a good carpark, yet only 5 minutes pleasant walk to the centre of Bruges.
Overpriced. Lot of water leak stains in the room. Charged €15 per person for a continental breakfast.
Great secure car park, near to the main part of Brugges but in a nice quiet part. Nice suite
Staff were helpful and friendly. Location was good - 5mins walk from center, but quiet and hidden. Amazing hotel decoration - very romantic feel. Not a lot of staff around, and we had to ring the bell to get attention / bar service.
A comfortable hotel with friendly, helpful staff. Our room, suite 18 was very comfortable Water pressure in bathroom
The hotel is very clean and well run, the staff are courteous and efficient. The hotel is everything you would wish for - highly recommended.
Atmosphere, space, the Art Deco room. This is definitely not for the less-abled but I do realise that the hotel is a protected/listed building.
Beautiful large room. Very comfortable. Staff very pleasant. Would stay again.
The location was the best.We could get out and do everything together and see most of the streets in Bruges at one go. No drinking water
Nice friendly staff, good breakfast, good location, clean rooms and towels. No electric water kettle and should provide tea bags.
The decoration of the room, the comfort and cleanliness of the room, and staff are friendly too too expensive for the breakfast
We found the staff and facilities excellent and would not hesitate in going back.
The warm friendly welcome. NA
It was located near the centre but was also quiet at night
Centrally located and very relaxing Minor issue , but I thought the breakfast was overpriced.
Great hotel. I recommand it for visiting Bruges. The breakfast was very tasty. Near the main place and the beffroi. Very calm and relaxing. Had a great weekend with my girlfriend.
Nice comfortable sitting chairs. TWO OF THEM!!!! Consummately helpful friendly staff. Lovely breakfast. Cozy bar. Ample TV selections. Good WiFi connection. No complaints.
Staffe were very helpfull & the location was excellent.
Standard of the room was excellent Poor view onto hotel car park - meant having to keep nets/curtains drawn which made the room very dark.