The city of Monaco Nobody help me with luggage and the parking of my car. There is no attitude towards the individual. There is no possibility to pay with debit card, which is not fair enough.
The room was lovely, comfortable and spacious with a beautiful balcony overlooking the port. The service and staff were excellent! The staff were extremely helpful and effiicient. Check-in was quick, room service was brilliant. The only area we didn't like was the pool area. It had a functional rather than recreational feel.
The woman who checked us in was nice. The hotel was badly located for such an expensive hotel, and not even in Monaco. The swimming pool was badly maintained and looked cheap. We were even charged an extortionate price for the parking in the hotel car park!
Good size room and bathroom. Tea and coffee making facilities. Great pool and parking on site. Nice view from our room.
Property could do with refurbishment, interior looking aged.
The friendlyness of the staff was exeptional! It made our stay extra special. The food they served in the restaurant was moderate
Staff was extremely helpfull and courteous Arrange small events on some of the luxury yachts, that already are moored next to the hotel. A. It would be a luxurious, fun and interesting evening for the hotel huests and B. It would market the rent-outs, that are just lying there docked anyway.
My family (2 adults+2 kids) stayed for 2 nights in a family room with 2 queen-size beds. Location is great, outside the bustle of the tourist centre but benefiting from great views and access to facilities. We walked into the main shopping and tourist areas – just 15mins.
location is wonderful, the views from the room are fantastic It is not well singalized, making it difficult to arrive, especially at night. The internet service is too expensive.
Lækkert og charmerende, dejlige værelser, god stemning, laid back. Mala Beach ligger godt for hotellet, det kræver blot at man har lidt gode ben. Bemanding er ikke god nok, de er yderst venlige, men mangler lidt mere prof. styring. Parkering er et problem, hvilket det er helt generelt i Cap Dàil. Der er utrolig mange myg - det er ikke hotellets skyld, men der burde gøres noget ved det.
Venligt og opmærksomt personale. Komfortabelt om end lidt lille værelse. God balkon. Dejligt badeværelse med rigelig med håndklæder, toiletartikler etc. alt ok.
Godt hotel med en central beliggenhed og generelt imødekommende personale. Hotellet fungerer fint (teknisk og organisatorisk) Qua den centrale beliggenhed nogen støj fra gaden og et vist niveau af luftforurening
Hotellet har en meget central beliggenhed. Venlig modtagelse af personalet. Dejligt værelset med store døre til en altan. Fint badeværelse med særskilt toilet.
Særdeles god beliggenhed i centrum og nær strand.Service ved ankomst fin. Velordnede forhold. Nej
Very helpful staff; they even said "Have a nice stay" in my language that was amazing! Excellent localtion; place full of arts. You have a feeling that you stay in a museum but you really like it! Just spledid! Nothing, just perfect place.
Bad brekfast? bad plage, bad service, wery high preis - but only in this year
Wonderful wonderful staff and location location location. The rooms were well appointed and in a style that suited the hotel. The balcony was a great place to get a lovely view of the sea. The rooms were larger then most European hotel rooms and air conditioned which made it very comfortable in the August heat. The public areas and dining rooms were very comfortable and charming. Good business center with easy access. The carpet in the halls made it hard to move luggage around and did not fit the period and style of the hotel. Some of the art didn't suit the hotel ambiance. The carpet in our room was very worn and old. The bathroom had chipped sharp tiles and had not been updated which was a little disappointing for the price point. We were also disappointed that no one informed of the beach facilities available.
Good taste and comfort all over + restaurant Chatecler - the best I ever experienced food/wines and ambiance. Nope.
the interior of the hotel is exelent, very historical! The restoran is also very doog! Service of the reception and also reception manager was full boor. We planed to stay 21 day- and changed the hotel to another one on the 2 day of our stay!!!
Perfect location, nice sea views, really interesting interiors. Some service points, at the reseption and consierge points.
The ambiance was nice- classic old style .The rooms were big and the view spectacular. Unfortunately the bath tub drain cover was not working so it required a nail file to remove the cover to drain the tub.This was repeated every day of our stay without the staff fixing it! The room was not cleaned on returning in the afternoon and we were told by reception that we had to call for cleaning !The wall tiles had black mould which Is really unacceptable in a hotel of this class.also,our room had chipped paint around doors and peeling wallpaper trim.All in all,This hotel needs revamping.On the plus side, the location is the best in Nice. The staff were very poor in responding to complaints - no apologies ever.My room smelled of mould ,to discover next day that there was a furnace type room opening into my closet,which did not have a door.On complaining ,I was given an excuse instead of an apology. Also,after staying 3 days,I was stopped by a security doorman on entering the lobby ,to question me if I was staying at the hotel. Very very upsetting and again ,after telling him yes ,no apology. Good staff should know the guests and be carful before causing an embarrassing moment. The service at breakfast was very poor and the buffet layout difficult to manage due to the tightness of the restaurant.
Historic building, beautiful lobby Rooms definitely need refurbishment
Large spacious room, robes, slippers, fabulous bath There was no blackout curtain... Luckily I brought an eye mask!
Friendliness and courtesy of staff None
Firstly the location was fantastic, 10mins from the airport and 10 min walk from the old town.Our room was beautiful and big with a big balcony over looking the sea. Could'nt fault it.
It was right on the beach front and a short walk to the two tour buses for Nice. The staff was very friendly, spoke many languages besides French, room service was excellent and very pleasant. No
Wonderful hotel. Excellent quality and service. Centrally located.
staff, service, breakfast, location - excellent, by the sea, good shopping, easy to get to railway station, old city, shopping streets by walk
Location close to the sea front The Pool was very small and the sunning area was very small and could only take a small number of sunbathers - we had to instead use the private beach which cost 34 Euros
Over all a great experience since arrival, very good complementary high speed wireless internet , great breakfast and wonderful bath and shower along with quality interior, worth every cent.
convenience to activities and shopping Bedroom carpets not properly hoovered,air con.not perceptily effective.
The majority of your staff could speak english very well. and they were always very friendly and professional particularily Olivier the concierge
our room was facing the mediterrania, so beautiful. it is so close to restaurants in town and shopping.loved going to the casino after dinner. it was so clean and spacious (our room).
The staff was polite, funny and spoke perfect English. The manager worked like crazy to help out at the breakfast. We were impressed. The rooms! They're fine but there was absolutely no where to put anything. Our room had one lawn chair. It was weird. It all feels a little too Miami Vice with the colors. Felt slightly Miami-ish/Golden Girls. Bottom floor was noisy with window open.
Et virkelig dejligt, velbeliggende og velfungerende hotel med gode værelser og tæt ved både centrum og stranden. nej!
Generelt var vi meget tilfredse, vi fik hvad vi betalte for. Intet
Der var stille - man kunne ikke høre naboerne, flot værelse og flot tagterasse, god roomservice. Morgenmad blev serveret i en mærkelig telt, hvor der var mus under serveringsbordet, duerne fløj ind, servicet var ikke rent og der var vand på gulvet efter regnskyl.
Beliggenheden, juniorsuiten, udsigten der manglede en bar, et sted man kunne sætte sig midt på dagen, underholdning om aftenen i form af musik.
Beautiful design, good location for shopping The air conditioner didn't work well, it was very hot when we arrived at evening time. I called the reception two times, they promised to come and do something but they didn't, so we suffered the very hot room even in autumn time, +17 degree outside. They only fix it in the next morning.
Nice adjacent restaurant. Clean room with an bit odd, but original, design. Clearly visible that the hotel was renovated last year. Noise level in the room was a bit high due to the busy road outside.
Great location. Friendly staff. great room. All extars very expensive - eg breakfast or to have a drink in the bar (22 euros for one cognac !)
You can hear everything in the corridor. not good service at all. horrible breakfast
The hotel seems over-rated. It gives you the feeling of being old or overused or at least not well taken care of. Beyond the intention of design...some of the fittings seem...cheap... Plus, the idea of having the bathtub in the room could be special, but it is not practical. The lights are also not thought in a practical way...
Beautiful hotel, good location, very friendly and efficient staff. The hydrotherapy pool is lovely
the roses all around the place no service after 12 a.m. :(
great hotel ,great design , nothing
Very accomodating, not too big and felt personal. The service is exceptional and the spa is a must-do.
The Incredible architecture, fantastic staff and superb rooms.
Food and Hotel were gorgeous. WiFi 7E for 30 mins in reception! No WiFi in bedrooms. Should be free in bedrooms.
Den centrale beliggenheden, udsigten over vandet, dejlige rummelige værelser
Beliggenhed, værelses standard, morgenmad, personale
kunne utrolig godt lide at personalet havde humør. værwlset var rummeligt og super dejligt med en lille balkon hvor man lige kunne stå og nyde udsigten ud over vandet. Synes at de tilbud der var til morgenbuffen var for dårlige. ikke engang en almindelig skæreost var der at finde. og derfor blev det kun til en dags buffe. derefter var det i byen vi fik brunch.
Beliggenheden er fin, værelserne er rummelige og komfortable. Jeg rejste sammen med min datter; da vi havde to værelser fik vi dem med dør imellem. Det var fin service. Der var ingen gadestøj, men desværre blev jeg generet af lyden fra elevatoren. Jeg kunne godt bruge lidt mere charme ved indretningen.
Beliggenhed, morgenmad, gode senge Man skal få ordnet stikkontakter og lamper så de virker. Der burde være fri Wifi på hotellet
Dejlig imødekommende behandling fra sødt velopælgat personale.Skøn restaurant med enestående behandling og fantastisk mad.
Beliggenheden var fantastisk Mindre snoppet personale, samt skiltning af morgenmadsbuffeten til henholdsvis 9€ og 20€, svært at finde ud af hvad hver i sær indeholdte.
Personalets service og fremtoning var helt i top,hele vejen rundt var alle meget venlige og opmærksomme,vi spiste en aften på hotellet også denne oplevelse var i top,tjeneren og hans folk havde fuld kontrol og betjeningen yderst kompetent.Hotellets beliggenhed var lige tilpas. Vi skulle betale 20 € pr.pers. for at benytte hotellets strand,det er lige 10€ for meget.
Venligt personale. God atmosfære. God beliggenhed Værelset på 5 sal hvor vi boede, trængte til istandssættelse. Badeværelse ok.
udsigten det trænger til at blive renoveret
Stor imødekommenhed og god service gennem hele opholdet Nej
Vi syntes det var et godt hotel, det var Godt dejlig morgenmad vi syntes receptionen kunne være knapt så stive. Et Smil Ville have været dejligt men det lærte vi at leve med.
Udsigten fra værelset og god altan. Skulle med bus eller taxa til byen.
Personalets venlige og proffessionelle fremtoning. Lidt flere engelsksprogede tv-kanaler.
The location, close to the old district--shopping, restaurants, cafes. The Tram stop is directly in front of the hotel. The staff wasn't particularly friendly or helpful. The restaurant closed prior to the listed times. We had asked for a room with two beds and had one bed and one pull out couch that was not comfortable.
direct to the exhibition centre no internet connection
Well designed spacious rooms. Nice bathrooms and products.
The Room, it was clean & Comfortable The Service (Room Service) price for the breakfast was too expensive
the bed everything apart from !!!!!!!!!!!! and including staff
very comfortable beds the fact that there were no tea/coffee making facilities
Very good food served lack of facilities,
The hotel was clean, well located and had all the facilities we required in a well located city centre hotel.
spacious room, clean hotel, comfy
The Hotel was beautiful. Spacious, modern & clean rooms with a lovely rooftop pool. The tram outside the Hotel was handy to take you to all the areas of Nice. Would highly reccomend this Hotel.
Central beliggenhed, venligt personale, god morgenbuffet ,men dog kedeligt at der kun var mulighed for friskpresset orangejuice 1 ud af 3 dage.
betjeningen var altid meget venlige ingen sengelampe ved en af sengene - dårligt kunstigt lys i værelset. 200 Euro var absolut for dyrt for et værelse af denne standart. Jeg havde ventet mere luksus - prisnedslaget i annoncen var vildledende - det var jo den egentlige pris 112 EURO.
stedets fremtoning med haven foran indretningen på værelserne og sengene
Hotellet lå centralt. Personalet var venligt.
Hotellet har en fantastisk hyggelig have - nærmest en lille storby oase.
Hotellet har en god beliggenhed for en storbytur til Nice. Tæt til Promenade des Anglais, og tæt til den gamle bydel i et roligt kvarter. At tage 13 euro pr. person for morgenmad er dyrt. I de omliggende gader kan det købes for det halve.
Nice er en dejlig by, centralt alt i alt ok
Beliggenheden et perfekt i forhold til by og strand Personalet virkede noget "trætte". Der var megen støj fra andre værelser
Hotellet var renoveret og pænt. Det passede fint til en byferie og belligenheden var rigtig god. Man kan høre alt fra gangene og de andre værelser, det var lidt forstyrrende. Samt en kaffemaskine på værelset ville have været fint.
centralt beliggende, venlig personale i reception, ingen problemer. Værelse dog mikroskopisk småt og ud til traffikeret vej med nattelarm.
Venlig og imødekommende atmosfære. Vi observerede flere gange rotter i gården/på taget nedenfor vores værrelse - en enkelt gang to samtidigt.
Beliggenheden var praktisk. Værelset var utrolig lille og mørkt. Svarede på ingen måde til billeder og præsentation på hjemmesiden.