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We were given a choice of rooms on arrival by a friendly, helpful, girl. The location in Cardiff Bay was brilliant for exploring and eating out. The bar had run out of such basics as orange juice (it was Monday and they had had a busy weekend!).
the beds the bar and the location
The easy atmosphere and helpful service.
Decor of the room. Friendly staff. Good breakfast choice. No lift
the room was very small & basic and seem to be used as an office by hotel staff
Location! Jolyon's is in a fabulous spot right near #6 bus which takes you to anything central (Cardiff Castle etc). Behind the hotel on the next street is an HSBC bank with banking machines. Jolyons is right on the Millennium Square accross from Wales Millennium Centre. The room was decorated with love and care. The staff was very friendly and fun. Jolyon provided bath robes, cotton balls, shower caps, an iron, hair dryer, hot chocolate, tea, coffee, lotion and our tub not only had jets but lights as well. Jolyon can cook up a mean breakfast and you get to watch him do it. The best beans you've ever had. We had a great time. The only thing might be a little note on the front door that indicates you should push the small buzzer (button) if you want to talk to someone or register. The button is not obveous because of it's colour. The front door is not left unlocked for you to just walk in and there is no one perminantly posted at a front desk. Guests have cards to get themselves in and out but if you have never been there, you may be confused as to what to do. I wondered as well but finally I saw the button and pressed it. Someone came right away, I was then registered and given the pass card. We grabbed a few complimentary chocolates on the way out.
Kindly and efficient staff, proximity to the millennium Centre and to restaurants
Very nice boutique hotel makes a change from the big chains. Far too hot in the bedroom.
Staff late on duty for breakfast on 2 x mornings out of 5!!
Very friendly, personable staff. Fantastic cooked breakfast. Very nice rooms.
The bathroom was updated. SPIDERS. Big spiders. And other insects. All over the ceiling. Needless to say, I didn't sleep well. Also because there are bars right outside the back windows. Definitely not what is advertised. It's also "self-service" so there isn't staff there 24/7. The area also isn't as great as advertised.