Fordele: This bed and breakfast goes well beyond the standards of comfort and cleanliness. Everything is top of the line... the furnishings, the comfortable mattress, the ensuite shower with body massaging jets, private patio. The gourmet breakfast was delicious.
Will visit this B&B again. ONE of the nicest we have ever encountered!
Fordele: Privacy provided & lovely decor & breakfast was beautiful in presentation & taste!
Fordele: This motel and staff would be right up there with what would be expected at a high class hotel/motel. The staff were most courteous and informative. The motel itself was upscale.
Ulemper: Would be nice if this motel had a full breakfast, as it seems so high class.
Fordele: Distance to airport
Fordele: Friendly staff, clean rooms,
Ulemper: Keurig coffee selection in room wasn't that great, but really that's not important the place was great
Fordele: close to many services by walking - central. clean. convenient
Ulemper: a bit noisy with kids in the halls but should have expected that with water slides and theme rooms -
Fordele: Size and cleanliness
Ulemper: Above room 315 tremendous amount of people walking with heels very early in the morning that woke us up and kept us up as the ran and walked. It was on hard floors and no carpet above our room
Ulemper: Beds were awful - hide a bed awful too.
I didn't specify a certain room but somehow I wish only families with many kids were all in one area of the hotel and elderly in another. And why do people insist on walking down the halls at midnight talking in their normal voice, stop outside my door and have a conversation.
Fordele: We liked the location as it was on the route we were taking to Summerland.
Ulemper: I did not like the fact that in the room next to us was a family of 6 and all the noise they made late into the night and then early (5:45 am) had a crying baby which we could hear through the walls and this kept up until 9 AM.
Fordele: The staff was friendly and helpful.
Ulemper: Not enough tables in the breakfast area.
I have stayed at this hotel for years when traveling yo castlegar. The staff have always been unfriendly. Customer service class would be highly recommended.
Fordele: Location and breakfast
Ulemper: The staff Saturday breakfast were very unfriendly and quite nasty at times. One of my children wanted to see if the lobby area had better wifi then in room. It was so he sat on the stairs. The front desk told him he had to leave.why? He was quiet.
Fordele: rooms were quaint (actual quilts on beds, etc), spacious, and well equipped. very clean. owners were pleasant, out and about in their yard and made it feel comfortable and small-town approachable. Room had pull out bed in living room, well equipped kitchen (bring your own non stick pan though, we didnt have one!). We have a medium sized dog, they were accepting of us to stay - there is a fairly large "yard" (with a gazebo, cherry trees etc not just grass like a hotel) which backs onto a train track; we were able to take our dog behind the yard near train tracks to use the washroom which I enjoyed (easy to clean and not in sight of other guests) in comparable to hotels. We didnt see a single guest outside the entire time we were there, as a six unit motel it is small enough to feel completely private.
Ulemper: Air conditioner is a window unit in the bedroom, so in order to be cool when first arrived you had to have it on full blast for a few hours (which was very loud), on low the remainder of the time continuously, and couldnt *not* have it on as the window doesnt open (due to the air unit); with how hot it gets in Castlegar combined with how small/stuffy it is without windows open you have no choice but to leave the a/c running all day on low.
If you are arriving late (as we did, 1am) ask them to turn the unit on for you in advanced, as when we got there it was unbearably hot and stuffy and added an hour to hour night while waiting for it to be tolerable (but still having to fall asleep to it blasting pretty high/loud)
Fordele: I liked the fridge and coffee maker in the room. The bed was comfortable but too small.
Ulemper: There was a mouse trap found behind the TV. I felt that for $--- there should have been NO MICE.And the bed was smaller than a Queen size for two people.
Fordele: The room was fine - we were only there for one evening and night. The lady in charge (helping out, not the owner) was very pleasant and helpful, and told us about a takeout place, instead of driving back into the town.
Ulemper: Poor upkeep - it was clean, but the caulking around the bathtub was in very poor shape, and the control on the air conditioner was broken off - we could have it on high or not at all.