Fordele: Decor, helpful staff, bathroom, little soaps and tissues, location, tea and coffee
Ulemper: English Channel news tv channel would be good Bar should be open longer and ability to have food in evening/ Sunday's
Fordele: Sumptuous room, comfy & modern with a classic twist. Sunken bath in our room. Clean and crisp bed linen and soft pillows - just like home! Elegant and spotlessly clean with kettle, water and ...
Ulemper: That we could not stay longer!!
Fordele: Great location. We had a wonderful sleep after a long journey. The bed was very comfortable.
Fordele: The breakfast was particularly good with the high spot being the fresh orange machine and excellent coffee. No hesitation in allowing us to bring our bicycles into the hotel and really helpful in the...
Ulemper: Shame they chose to close the bar to residents at 9.00pm ( to prevent passing customers thinking the hotel was open into the late evening?) I think they could have handled this better!
Fordele: We arrived by bike. The bikes were safely stored ( always a relief) the introduction to the hotel was very friendly,happy and helpful. The hotel is funky and Such a fun place to stay in . Our room ...
Ulemper: What we didn't like was our stupidity in only staying one night..
Fordele: Absolutely wondeful, so we stayed longer. The decor is fanrastic. Get the London room!
Ulemper: Parking was a short walk and 3 EU extra per night, But not a hardship. Try the quality food at the Asian restaurant, a short walk across the river.
Fordele: Very close into the old city , very comfortable, very different !
Ulemper: Being an old house at some stage , the rooms were scattered around the building, and a bit hard to find down different hallways! Would not recommend for any one with limited mobility.
Fordele: This is possibly a role model for all hotels! It has an excellent mixture of style, modern amenities and a welcoming staff. The room was carefully designed and organised with all modern comforts. ...
Ulemper: Nothing could be better.....
Fordele: Best welcome to a hotel in all of France (and that's from a real lot of hotels), family run hotel in a quiet (mostly pedestrianised) area, although we drove to the door were directed to a ...
Ulemper: Other guests noise
Fordele: The unique appearance of the hotel consistenting of four joined buildings hundreds of years old and the wonderful staff.
Ulemper: Baren lukker desværre allerede kl 21 så man kan ikke få en drink når man kommer hjem
Fordele: God beliggenhed
Ulemper: Vi er bange for, at vi fik en virus på vores laptop via hotellets åbne WiFi
Fordele: Great location, very clean hotel, nice breakfast.
Fordele: The room was spacious... Good bathroom facilities. We asked for extra pillows and they were furnished. The staff was EXCELLENT and very helpful!
Fordele: Very clean and modern. In centrum. Bed confortable. Silent in room 300. I had my table for laptop. Thank you
Ulemper: Breakfast can be improuved. Poor from my point of view. No vegetables, no fruits
Fordele: excellent location to city center
Fordele: Hotel was very clean with good facilities. It's is well located and offers great value for money at €55/night.
Ulemper: The pillows were poor. The electric plug sockets were not close to a mirror which made using a hairdryer awkward, so my wife informs me! These are minor issues and didnt detract from our very ...
Fordele: I have stayed here before and now the room was refurbished and looked very nice. Very good shower and the bed is very comfortable. The wardrobe is simple, without a door but what I needed was there. I...
Fordele: Easy to find. Central location with garage parking for our motorcycles. Very pleasant owners and helpful with getting bikes into garage. Room large and plenty of space, bed huge. Bathroom big and good...
Ulemper: Garage under hotel so all rooms, reception on first floor. Not really an issue but could be if you had problems with stairs. Some noise early evening from bars etc but to be expected in its location. ...
Ulemper: Noise from the 2 bars next door late into the night !!!
Fordele: The room was comfortable albeit simple. The windows are double glazed. Attractive view of the river from our bedroom.
Fordele: Secure motorcycle parking good location for food and drink after a long day riding
Ulemper: Noise from revellers and church bell
Fordele: Room was large & pleasant Right on the river
Ulemper: Breakfast coffee was really bad. Staff were rarely around
Fordele: The reception looks deserted, but once you ring the bell a very amicable gentleman would appear and attend to you. Whatever minor issue arose (in fact there were one or two of REALLY minor nature) ...
Ulemper: It was indeed a trifle, but when we went out and returned after 10 p.m. the garage was locked. We were forewarned though. Besides, we were lucky to immediately find free night parking just opposite ...
Fordele: Excellent position to see Castres and surrounding area.. The furnishing is basic but just gat you need if traveling around. It was very good vale for money, if you want luxury you have to pay more. ...
Fordele: Central location. Overlooking river. Good wifi. Friendly helpful staff. Secure parking (at a fee).
Ulemper: No lift or visible disabled access. Noisy bar next door but it was a Friday night!
Ulemper: not their fault but the place was undergoing renovations. the result of the match
Fordele: We were very late checking in but the staff were very accommodating and helpful.
Ulemper: Hotel decor didn't have much personality.
Fordele: Staff extremely friendly and helpful Good sting shower
Ulemper: No tea/coffee making facilities in room
Fordele: I was a tired cyclist and had travelled 200km that day and I looked dirty and tired. The staff were amazing and walked me to my room and assisted me with my bike and gear
Ulemper: nothing bad all good
Fordele: A wonderful hotel with very helpful and polite staff. Rooms were very clean and the hotel itself looked great. Free parking and WiFi was a bonus.
Ulemper: (Only a small issue!) but the air conditioning in our room didn't work correctly so would find myself being woken up every few hours to try and get it working again (it was very very warm!).
Fordele: Thoughtful staff with a good understanding of English. Very good facilites and good meal in restaurant.
Fordele: Comfortable hotel pleasant staff, nice pool, good meal in restaurant and very good service
Ulemper: Shame it was 30 min walk from town centre- not ideal in very hot weather
Fordele: Staff very friendly and helpful. Comfortable beds.
Ulemper: A little out of town.
Fordele: Quiet, comfortable and friendly staff
Ulemper: You could turn the heating down a bit.
Fordele: friendly staff
Ulemper: restaurant was very slow, was seated at table and left for 30 minutes without offer of a drink or being given menus. after complaint food was served quickly but was not hot enough. there did not appear to be any supervision, waiters busy but unfocussed.
Fordele: it was calm with helpful staff. the covered swimming pool ensured that the water was clean and warm.
Ulemper: wasn't clear which rooms come with a terrace or balcony so had to pay a suppliment on arrival. in the ad it just said 'many rooms with terrace or balcony'.
Fordele: Hotel is easy to find, has a very nice pool and a reasonable restaurant, which is handy because the town centre is too far to walk just for a meal and the along main road is not a particularly pleasant walk.
Fordele: Hotel was very comfortable and relaxed. Both the staff and location are excellent
Fordele: Staff were very helpful and friendly. Hotel was well located and was very quirky, far better than staying in a hotel chain.
Fordele: Great location; great value; helpful staff.
Fordele: The uniqueness of the hotel - very interesting!!
Ulemper: A hotel bar was advertised and looked a lovely venue but there was no member of staff available to open it on request. 'Superior' (as in description of room given) was not a description I would use!!
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