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Dejligt hotel, god service. Vi valgte Superior Room, og det var stort og nyt med udsigt til både pool og hav. Lækkert område omkring poolen med mange solstole og steder hvor du kan nyde en drink. Meget børnevenligt, men ikke alt for mange børn. God morgenmad! Puderne er ALT for store.
People are nice. Food was good. Bella Maris Hotel was hardly 4 stars hotel and we were surprised that it was rated as 5 stars hotel!!! People are generally nice. However, French was too much!!! TV channels were only Greek or French with only one English channel which is really not good. Rooms were also very poor considering them 5 stars rooms. Toilets were so old and needs reinnovatio Thank you
needs some renovation
The hotel was very close to the beach. There were lots of pools and different areas to explore. The hotel is far from the center of town.
This hotel seems to be the ideal place for a trip to Hersonissos. Just opposite to the street there is a big music club/pool/cafe/beach, with activity during the whole day. The center of Hersonissos is about 20 minutes away on foot. The rooms are just big enough to host up to 4 people. Don't expect silent surroundings!!
I like the spacious room and balcony,hotel is very close to the beach. Water Park is very comfortable and it was nice to sunbathe on the lawn few steps from the seashore The room was not cleaned two times during our stay, only towels have been changed.
The hotel was ok as the staff, for a family of 5 was very good thank you. I liked the idea to have the children playing in the slide and see them from the ground. I like the independ toilet from the shower..Outside looks very nice. Its a shame that at the end of october (25-30) the facilities like the tobogan and slide were closed even in a sunny day, a lot of family were dissapointed as the children too. Some of the swimming pools were closed even when the slide was close too. The towels in our bathroom were clean but too old. the bathroom look rusty .
Good appartment hotel, very close to the see (50 m). The room was cleaned every day. The pool was good. The deckchairs and the beach umbrella were free of charge both at the pool and on the beach. There are many tavernas on the seaside and in the old village at hillside so we never tried the hotel restaurant. For us this was cheaper and intimate than the usual hotel restaurant There was no kitchen but only a microwave and fridge. The cutleries and the plates were dirty and there was no possibilitity to wash them up. (No sink)
Definitly it is not 4* hotel. All rooms facilities seem to be old and very used. During our stay there was plenty of teenagers from Russia, Poland etc. and mainly partying in hotel till dawn. To have a dinner I can recommend to avoid hotel restaurant and enjoy it in some tovern close to harbor.
Well it really was best value for money.The hotel has excellent location with minutes of walk from all the main tourist areas. The hotel rather new and well keep.
Really nice village territory, best beach in Hersonessos, good appartments view, big parking, very good restaraunt with rich breakfast and dinner Gym need repair, because almost all tools are broken. Expencive internet access.
my family and i had a great stay at the hotel, the food was excelent and the staff was great as well. room service was not as good as it should have been, one day they didnt even make up the beds for us
We are a family of four with two small children. This hotel is perfect for kids of all ages and young people. There is a family area with great kids' pools. We were able to relax while our kids played and it was safe. On the other side of the resort is a fun club area where young adults from all over go to party. But they have it set up in a way that it is not obtrusive on the families, just really fun. The hotel said they had a wireless internet connection and they did not.
A luxury hotel with excellent staff and fantastic food. Located near marina, port and easy walk to shops, museums etc.
Perfect location in the heart of the city next to bus terminal . Friendly multilingual staff. Luxurious atmosphere.
The building, the hard wood floors, the breakfast, people were nice. There were very few people working ! there was no one at the front door when we arrived and we had to walk to the receprtion to tell them we needed someone for our luggage... they send a girl(a waitress) to pick them up!!! I felt bad for her. There was something uncomfortable about how the ground floor was designed , the location of the reception behind all these glass doors!
Great service, nice room. Noisy at times as located in the proximity of the airport. Then again so is almost all of Heraklion and the windows keep out most of the noise. The step up chair provided in front of the bathtub to climb in and use as a shower is a nice touch but I prefer a separate shower without the climbing exercise.
Good hotel nice staff perfect location to start and finisch your trip to crete, next to harbour and airport, no noise and relaxed atmosphere nice breakfast
Excellent, helpful and friendly service. Immaculate presentation Dinner was average - not up to standard set by the rest of the hotel
The hotle is very well situated with near access to 25th of August St. and the Market. The view of the venetian castle and harbor from from the hotel is dreammy. The hotel itself is very designer modern inside while classic outside. The staff was very helpful and friendly. The breakfast buffet was wonderful. The salads were very good at the roof top restaurant. They arranged for timely transportation to Knossos and the airport. My only bad experience was a group of very roudy Japanese tourists which may have had too much to drink and woke me up at 12:30 a.m. on my last night here. Otherwise, this was a perfect stay.
private pool hotel manager Freddy all breakfasts without vegetables
The villas was very convinient located, clean. Stuff was very friendly and helpfull
We enjoyed very place, the staff was very nice, worth the money. Must Vehicle
I like the facilities, the view, the comfort and the atmosphere They are necessaryes more indicators to find the location, from the next village (Hersonissos) and maybe a cover parking near to the entrance of the resort
very good for families (up to 4), with private pool more service personnel
Very friendly staff!!. Clean accomodation. Peaceful location. Basic but good breakfast. Very children (12-16 years) friendly due to private pool. All in all very good value for money and absolutely recommenable! Location requeres/recommends own transport (rental car) due to distance from nearest village.
Nice hotel with many and big pools. Big room with nice bed. The buffet is big with many choices. The room was not clean when we arrived. There were ants and spiders all over the place. There was paper stuck to the ceiling of the room and footprints on the walls. The Air Condition was not functioning.
Nice hotel, nice pools, good and clean room with enough space. The hotel has an all inclusive formula. The food is okay but not great. The room where lunch and dinner is served is very big and does not have a lot of atmosphere. The drinks (beer, wine, soft drinks) during lunch and dinner were not served cold.
food no good at all and yang people would be board staying there
it had a lot of activities and places to be with our little kids i think the cleaning needs improvement to all the places.