The front desk service really put it over the top! The elevators took a long time and the one of the baristas on the main floor coffee shop was quite rude.
Helpful staff, great location. Bed was very hard and pillows were not great. Invest in some top pillows!
Beautiful view of the park and lake! Great rooftop bar and unique decor in the rooms. I also loved Elaine's coffee call downstairs. They should place a mirror above the desk and move the coffee bar so it's not in the closet - hard to find.
STAFF were supper friendly, nice, and helpful. Wonderful people all of them! Location is great! Look and decor were very cool. Hip and modern with a touch of swank. Sharp corners on end of bed that I kept running into. Not much clearance between lovely bed little desk. Have several bruises from passing between them.
Clean, location, great staff, awesome rooftop bar I could ever every conversation in next room. Room was tiny.
Liked everything about that Hotel. Would love more deals and hook ups but I really can't complain. Shopped around for a good price, they upgraded us without request and with no charge added. Staff was super pleasant and catered to us without question.
The front desk staff were very nice and helpful, especially Edgar. The heat/air conditioning is provided by a wall unit, making it hard to find the optimal temperature in the room. I was either too hot or too cold.
Location, location, location and general friendliness of the staff. We stayed there on a special and paid about what it is worth, a third of the normal price A boutique hotel at this location is a great idea, but the decorating---plaids everywhere in a small space--is enough in itself to drive you mad. And it really doesn't cover up this was once a Day's Inn. You pay a lot of money for hotels in Chicago and this is a one of a kind location. That's about all it has going for it.
Ambiance, food, staff, vibe...all set the stage for a relaxing few days for my husband and me. The workout facility lacks in equipment and smells like the kitchen so, an official relationship w the gym on the same block would make my stay perfect. We found a ping pong table in a conference room..silly as it sounds, that 1/2 was a highland of our getaway. I wonder if a hotel Rec room will now be on my hotel checklist. I will never voluntarily stay anywhere else in Chicago! Simply the best for location (we aren't Mi Ave people) and overall city charm!
Excellent hotel. Terrific location. Staff is outstanding. I highly recommend to anyone visiting Chicago.
Location was great! Hotel staff was very friendly and responsive. Room was clean and comfortable. Loved the coffee shop, rooftop lounge and restaurant. Elevator was a wait sometimes.