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The room was always clean and the staff were so helpful.
Very nice hotel with an interesing architecture. Nice staff and good facilities. Located in a quiet location. Close to the airport wich can disturbe, our kids loved to see the planes comming in. The beach is a bit to rough.
Very nice hotel, luxurious, comfortable, nice view, breakfast and ecxellent decoration The only negative point is the airplanes passing above, because it is very close to the airport
Rooms were great.all iclusive was good value didn,t like the tinned fruit in am.lack of some music at night disco place nearby that blared out music sorry noise on friday night
There are so many things I could compliment, but the one that stands out most in my mind was how welcome they made my family feel. I have two young children, and we were all made to feel at home as soon as we arrived at the resort. This is uncommon for our European holiday experiences so far but very reassuring for our future holiday plans. The greatest compliment is to say that we'll be back soon!!
the best thing in the hotel is eight swimming pools! room could be cleaner
Ecological sensibility, calm atmosphere, friendly and capable staff.
Big rooms, nice pools, excellent food, good for children, friendly staff, nice hotel design Heated pools still cold so less suitable for little children, south of tenerife is warmer but less beautifull than north, wifi free of charge but most of the time not working,
The Hotel was exceptional and the rooms were clean, luxurious and new. The all inclusive food and drink was excellent . The pool areas are stunning and have different areas for familys and couples. Staff always helpfull and friendly. Best Hotel we have stayed in for a long time. Noise of planes but quality of hotel outweighs this. Paid extra for sea view but it was sea glimpse and not worth the extra money.
Perfectly located: out from crowded Los Cristianos and Playa las Americas, but only a 10 min drive away (for shopaholics). Very convenient for Tenerife South airport. Classy and well decorated. Perfect outside heated swimming pool. Nice ocean views from rooms. Delicious and varied lunch and dinner buffet, with world cuisines changing every day, also offers a à-la-carte restaurant. Perfect balance of national and international guests. Could do without the swimming pool animation team activities.
I did not like anything about this hotel. The staff were very unprofessional and unfriendly. They spoke very poor English and gave incorrect information about the hotel to me. When I asked to speak to a manager, the receptionist sent a porter to me.
Nice, big rooms. Very clean, good value for money far away from the action, you'll need transport to go anywhere nice. And it' s directly under the in flying route for the airport (which is very nearby) so there's lots of airplanenoises
this hotel is fantastic , The hall is fabulus
The hotel was very clean and well presented.The staff where very freindly and helpfull We had breakfast the first day we stayed. this proved to be a mistake.I have to say for a four star hotel the breakfast was very poor cold coffee,awful bacon and poor presentation with out a word of doubt the worst food we have ever had in a four star hotel anywhere in the world.
its comfortable enough for the price we paid and staff were helpful and acted fast when we asked for something. the room never get sunlight so even it was warm outside, it felt really cold inside which isnt ideal apart from summer season.... they offered late check out for 25 euro but when we requested the night before our departure we were told to do so in the morning of the departure and when we did we were told our room was already booked out for someone else.
God beliggenhed i forhold til strand, havn og restauranter. Venlig, afslappet og uhøjtidelig kommunikation fra personalet. Der var ikke internet-access på værelset, men for os, der boede på første sal, var ulempen ikke så stor, da der var access netop i lobbyen på første sal.
Meneget venlig og effektiv stab, god beliggenhed, rent og effektivt på en meget behagelig måde. Gid sans for humor. Nej, vi er godt tilfreds og vil komme igen.
Rimeligt til prisen, med gode parkerings forhold og god morgenbuffet, fin rengøring og god hjælp til bookning af bustur. Bar præg af slid og gammelt udstyr, f.eks. var der ikke føn på badeværelset, ingen fjernbetjening til tv, brug af køleskab koster ekstra, der var kun 10 min. gratis internet.
God beliggenhed, værelse godt indrettet og god morgenmadsbuffet Hotellet trænger til en udvendig facelift
Godt til prisen. God, velassorteret morgenmad. Venlig og god betjening i receptionen. Nogen trafikstøj fra "landsiden" (hvor vi boede), men ikke uventet.
Quiet location. Very good food (excellent pizza). Lack of tea making facilities in the room. Cleaning staff careless. Room with town and bay view was first given as a sea view room. No soap in the bathroom (we had to ask).
It was very fantastic stay in this hotel. The location is very good, just the sea side and not so far from the airport (10EUR by taxi). The food is very good and we can enjoy very much entertainment like a water polo in the pool, maxi-dance, tropical show and so on after dinner. Hotel organize them very well! Not at all.
Good location, nice pool on roof. Pleasant hotel staff. Found cockroach in the room
Lovely old style Spanish hotel with a modern twist. The staff were very nice and friendly, the pool area was quiet and relaxing and the room was ceaned each day. There was a great selection for breakfast each morning including yogurts, cereas, fruit, breads and a good selection of cooked foods.
Great little family run hotel ,superb value and friendly staff. Will always return here No tea and coffee facilities in room
Excellent heated pool on roof. The room 401 has wall with restaurant kitchen so expect some noise in mornings. There was just two tv stations available
Best option for an one night stop-over should you need to catch an early boat liner to other islands. Elegant old-style downtown hotel. Day and night compared to huge beach-like resorts nearby. Lovely pool in the roof floor to relax with nice views over Los Cristianos. Very good service. Particularly desk manager, Andres very polite and helpful. Showers need urgent renovation. That could be quite uncomfortable for a longer stay.
friendly small hotel, no sure if they cleaned the floors in the room, breckfast could be better
the bed was very good and it was not expensive
Superb location, close to shops and many good restaurants. Friendly helpful staff and a superb peaceful relaxing experience. Lovely rooftop swimmig pool ! Air conditioning didn't work too well ...
pool on roof superb
We had a fantastic holiday, the staff couldn't do enough for us.We especially enjoyed the pool area, it was so relaxing and quiet - an added bonus was the daily treat of fresh fruit!
størrelse på værelset et 4 stjernet hotel, som burde leve op til dette. F.eks at kunne benytte safe fra check-in og ikke vente 3 dage for at få nøgle. Flere kaffekopper så man ikke behøver at drikke af skåle til morgenmad. Udskift solvogne, meget slidte og en del i stykker. Ingen dbl booking golfsimulator.
Kønt og meget velholdt hotel med en god beliggenhed i Los Christianos og til en rimelig pris.
Gode ferielejligheder til familier
Stor lejlighed godt med to badeværelser
very nice place
Recently refurbished throughout, very stylish but in keeping with the style of the beautiful old building. A friendly place to stay, plenty of space to relax in patio area, sitting room, bar etc. Good food menu, excellent range of local wines and choice of drinks in the bar including various tea and coffee. Highly recommended for a short break away or while on holiday from a resort area.
Staff was very nice and helpfull. That there was a kitchen and fridge. Pool was not heated, nobody went in the pool, to cold, only 21deg C., even the children did not use the pool. Only got 1 tv channel and that did not work, even after complaining 3 times. Warm water for 5 minutes after that cold water, could not even take a complete shower, in the middle the water turned cold.
kind staff Hairs in bathroom, floor and behind the door, on the walls. The swimming pool is open from 10.00 u until 18.00 u, until 10.00 waiting to go in the swimmingpool is absurd?? you wake up at 7.00 wath to do within that time?? Than you go voor a sweaty trailwalk at the time you arrive ( 18.30u )thats the time you get at the hotel after a day trailing, you want to jump in it, but you can't becouse its closed???
Room smelt of smoke even though we asked for a non smoking room. The water was cold too. The tv services were poor and we had to ask for a refund.
Friendly staff,lseemd to be newly refurbished, clean, pleasant, nice pool area. Did not bother us, but a restaurant was advertised, as well as a mini market - both were closed for the season, it seemed.
Hotelpersonalet optrådte meget proffessionelt og var behjælpelig i det omfang det var muligt. Hotellet har de fleste moderne faciliteter som internet mv. men der afkræves betaling. I betragtning af, at de fleste som besøger Tenerife kommer der pga. af vejret, er det forbavsende hvor få omlysninger man får udleveret om vejret. De oplyser således kun temperatur og om der forventes regn, ellers bare sol.
Tidligere morgenmad - 08:30 !
Fantastisk hotel til børnefamilier der er måske lidt for lidt plads omkring poolen hvis der er der man vil ligge. Kunne godt være opvarmet mere. Få ordnet den squash bane der er på hotellet men er fyldt med materialer
Der var for lidt sol på min altan, fra ca. kl. 16.30. jeg sidder mest og læser på mine ferier, så der var noget køligt at sidde i skygge at gøre det. Hvis man kan sætte bord og stole og en parasol ud på tagterassen, hvor der kun er liggestole nu, ville jeg har kunnet nydt at læse i varmen.
Poolområdet. Mange muligheder. Beliggenheden. Da det er et resort med mange værelser ville vi gerne have haft muligheden at vælge beliggenhed for værelset. f.ex ved poolområdet ikke mod trafik og bjerg. Vi synes bokking com skulle give gæsterne nogen muligheder at vælge.