Fordele: the caring staff and how incredibly comfortable my stay was. great patio
Fordele: Very nice staff and very nice property.
Fordele: The artwork in the public areas.
Ulemper: Cleanilyness in my bathroom. From information on the web I thought the hotel was directly on the ocean, not so.
Fordele: the pool: well maintained, good size, gorgeous setting
Fordele: Breakfast was good - Staff was great
Ulemper: bathroom is very small - Gym has broken treed mill and all equipment is very cheap and not good for working out.
Fordele: excellent staff, incredibly clean, well maintained modern decor. plunge pool a bonus. free transfer to/from airport (only 5 minute drive away)
Fordele: Very helpful friendly staff. Well managed and maintained.
Fordele: Fabulous, comfortable, easy hotel. I felt much more at home than at a more traditional hotel; all the staff are super helpful and friendly. I loved the beautiful artwork hanging everywhere around ...
Fordele: The outside area: one big roofed terrace (with sockets to plug in laptops), and another big one (for dining and lounging) in the open. Great (Lebanese) food.
Ulemper: Nothing to complain.
Fordele: Breakfast and the attention of the staff
Ulemper: Bathrooms in some rooms are not working perfectly. Some Windows still old let Mosquitoes go into the room. Internet connection is offent stopping and not as fast as it could be.
Fordele: Their buffet... and the pool side is serene
Ulemper: My toilet handle was bad and some of the stafffs cnt speak english
Fordele: The terras is perfect
Fordele: Nice swimming pool and terrace overlooking the Laguna. Rich breakfast buffet with yummy French pastries. Great food at in-house restaurant including Lebanese specials. Rooms comfortable with large bed...
Ulemper: No water boiler in rooms and limited supplies in mini bar.
Fordele: From walking into the reception, checking in to getting up the room was a pleasant experience. Also discovered the Benin Tennis Club which was a 2 minute walk away. That gave an extra plus to the ...
Ulemper: On Sunday night the restaurant had limited options if you were not having the regular Sunday night buffet. However the waiter allowed me to have half a buffet, which was a compromise.
Fordele: The personnel in the hotel were very friendly
Ulemper: I don't like that the price of the room was not incluiding the breakfast and the cost of the room is not cheap
Fordele: The idea of the buffet... although I wish it had more Lebanese food than what was served. The pool and the gym were also great
Ulemper: The receptionist (male) was very rude the first day when I asked him about the wifi well as one of the waitress (male) at the restaurant. But, the stay became better the following days.... because of ...
Fordele: Great breakfast buffet. Nice Lebanese food. Staff wearable to speak some English.
Ulemper: Air con was noisy and not that great so i just slept with the window open, would have been good to have insect net over window.
Fordele: Very comfirtable rooms, new and clean, great pool, beautiful terrace and restaurant. The staff is extremely friendly and helpful. I was very, very impressed with this hotel, spent 5 nights and was ...
Ulemper: The light switches are located behind the pillows in the bed, everytime you move your pillow, the light turn on.
Fordele: Restaurant is very bad,all food is uncovered and flies lie on the food .Breakfast is very poor,and can not be compared with any other 4 stars hotel around the world.
Ulemper: Location,restaurant,and view
Fordele: Extremely neat hotel. The staff were friendly and helpful. A plus is that they also speak English (though maybe not too fluent) in a Country where French is the official language. This came in really ...
Fordele: Staff is very keen in helping you. Rooms are very clean and comfortable bed. Fantastic operations manager really trying hard . If it was not for Mr Richard we would have not stayed in 4 rooms for 2 ...
Ulemper: Gym is very poor.. Service is unknown, but already getting better.
Fordele: Terrible Hotel and not even a 2 Star Hotel. Front Desk Staff were completely incompetent and the whole place was a rip off to charge as much as possible from a guest.
Ulemper: EVERYTHING could have been better. Terrible Hotel and not even a 2 Star Hotel. Front Desk Staff were completely incompetent and the whole place was a rip off to charge as much as possible from a guest...
Fordele: Comfortable hotel with high level services. Excellent restaurant and breakfast. The staff were always helpful and kind.
Ulemper: The SPA was not available during the stay.
Fordele: Clean and comfortable
Ulemper: Breakfast, wifi dropped out and lack of English spoken.
Fordele: The room was quite comfortable. The staff were helpful and the wifi was also really good.
Ulemper: The buffet offering at breakfast was quite slim.
Fordele: Great customer service from 1 staff
Ulemper: Slow response from other staff. 2nd bed in suite not same as on the website.
Fordele: The room is really confortable . The staff is very friendly and careful . The hotel is calm
Ulemper: Breakfast need to be improved for a 4 stars hotel : average quality , little choice .
Fordele: Proximity to the airport ... and ... the coffee at the bar
Ulemper: Over valued, dirty, old, dingy room overlooking a construction site, room smelled of mould, tacky and broken doors, safe in the room was bust and no batteries, smudged TV screen ... overall shocking ...
Fordele: Location is very very nearly to the airport
Ulemper: Breakfast, lunch and dinner is poor Electricity sometimes off Room service is not good
Fordele: The bed was fantastic
Ulemper: Breakfast had very few choices. The construction in the next plot was annoying
Fordele: Clean room, comfortable bed, proximity to airport.
Ulemper: No swimming pool? This would be great for travellers after long day business. You can improve breakfast.
Fordele: not a lot of intercontinental breakfast.
Ulemper: wifi issues every time.
Fordele: Am very happy the way you keep my booking
Fordele: The room is spacious and the bed is comfortable. Location is very convenient near to the airport and in a clean district. Next to the hotel café and restaurant. Shuttle bus is useful. Wi-Fi was ...
Ulemper: The air-conditioning is not sufficient due to the bad emplacement of the AC. Breakfast needs improvement. There were lot of noise due to some renovation under process. That made it up by giving a ...
Fordele: Room was very compact. no proper cleaning.
Ulemper: Break fast was ok. Pool was okay
Ulemper: Horrible food, terrible service, Wi-fi was not working, room was not clean...I got feels. Worst choice ever.
Ulemper: The smell of humidity and dirty carpet. The quality of the food is not for a 4 star hotel.
Fordele: staff were nice. Hotel was good for Benin
Ulemper: WiFi was worse than any other Hotel I stayed at in Benin by far. This is the 3rd hotel I have stayed at. I have not experienced this slow and inconsistent internet in any of the 20 or so African ...
Fordele: The room was comfortable and the staff were very friendly.
Fordele: Everything about the hotel is good . It really worth the value.
Ulemper: The price we see on the internet at booking.com was not what they charged our card when we are making payment on arrival. And it really painful . Thanks.
Fordele: Nice environment and helpful staff
Ulemper: The exchange rate used to book the facility wasn't correct as I had to pay more than budgeted
Fordele: The staffs were amazing, especially the front desk... Bonded well with Authur, laetita and fatimou. They were an absolute delite. The food was okay, breakfast was a feast. The hygiene level was ...
Ulemper: It's really old place and this hotel need a repair
Ulemper: We did not get free breakfast because we used booking.com
Fordele: Fruit was delicious. Service was great.
Ulemper: Informed staff that refrigerator was not working. It was not repaired or replaced.
Fordele: The kindness of thé staff
Fordele: Friendly staff. Great location.
Ulemper: I have seen the cleaning ladies vacuum the carpets in the room, however the carpet was still dirty. Poor Internet in the room depending on the side of the hotel. Limited menu in the restaurant.
Fordele: The pool
Ulemper: Property is too old , interior and decor was extremely poor
Fordele: The pools
Ulemper: The maintenance
Ulemper: attitude of the old staff is very colonial and discriminatory. Basically racially inclined. Unpolite to people of colour.
Fordele: The only good thing there was the surrounding of the pool and the bar. Nothing exceptional but you could still have some decent time and service. Instead of having a very basic breakfast at the hotel ...
Ulemper: Room (3rd floor) was outdated with fittings and settings coming from the 70's. The hair dryer in the bathroom was connected directly to the plug which was hanging out of the wall. Floor carpet ...
Fordele: Reserved area, good breakfast, room attendant
Ulemper: Front officers' slow response, absence of interpretation cards, only one English TV channel, power adapter not provided
Fordele: Excellent location and airport shuttle.
Ulemper: No tea/coffee making facilities in room or fridge.
Fordele: Breakfast could be little better
Fordele: comfortable bed. good view, very nice garden. expert stuffs.
Ulemper: there wasn't refrigerator in the room.
Fordele: Friendly hotel
Ulemper: No restaurant, Wifi to improvre, poor business center
Ulemper: Breakfast ( not that much)
Fordele: I liked the breakfast spread! Delicious. I also.liked the extra effort by the staff to communicate in English whichever is the their first language.
Fordele: Location is good and quite
Fordele: Love the bed vey much,very comfort. Clean and nice room, even the bathroom. Good location.
Ulemper: There are no 'big meal' at the restaurant, we have to go to Novotel the neighbour hotel to have lunch and dinner. And the novotel only provide buffet, very expensive.
Fordele: I like the hotel location as it is close to the beach.
Ulemper: The should have more English speaking channels as some of uss don't hear french. Also they should provide fridges and toothpastes in the rooms and also post the right rooms on their site as ...
Fordele: The Wifi isnt stable, it keeps going off and not very strong. We asked the staff to clean our room and getting back it wasnt cleaned. Every other thing is very great
Ulemper: Bad Wifi
Fordele: The food is good.
Ulemper: The wifi dont work well in Africa! and the energy aways go out and take soo long to get back
Fordele: The only thing positive about this place was the girl (Ugette) at the front desk who was the ONLY person that attempted to make us happy
Ulemper: Everything. What we saw in the pictures was far from the truth. The staff service was EXTREMELY poor, the dining rooms had silverware that must have been sitting for weeks, no hot water throughout our...
Fordele: There was nothing to like. This hotel is a scam. I regret ever booking to stay there
Ulemper: There was no water running from the taps talkless of hot water. The lift had no functional light, we had to use our phones to see. The AC was not cool one bit. The breakfast wasn't good at ...
Ulemper: Lift wasn't working,water isn't running,facility really bad,location very poor....
Ulemper: They do not clean your room atall.
Fordele: I was able to have a very hot shower, slept on a firm mattress and had a very good night rest. The staff were friendly and very helpful. The air-conditioning was very strong. The swimming pool looked ...
Ulemper: I didn't like the fact that the access card to the room didn't work and I had to go downstairs several times to activate it and it still didn't work each time. The room was small and the ...
Fordele: Warm welcome on check in,polite and courteous staff. Room was very clean and bed comfortable. Big thanks to Elvis at reception for his guidance and help also to Charles the Concierge for his ...
Ulemper: NO HOT WATER.....
Ulemper: Don't like the breakfast same thing daily
Ulemper: Virtually no room service, they do not even keep water to drink for the customer, nor they arrange it after 10 pm. I came to room at 4 pm. slept off... woke up to understand there was no...
Fordele: Nice view. Few staffs are nice
Ulemper: Front desk officers need to be more welcoming. Wifi and Hotel needs upgrade also.
Fordele: Quiet area,only positif thing.
Ulemper: Too expensive for nothing ,almost everything was broken in the room , bathroom was not functioning , tv broken ,mosquitoes in the room all in all it's not worth the money.
Fordele: the pool area - although I have doubts about the cleanness of the pool
Ulemper: the staff absolutely not helpful (won't even let me make a phone call on a Beninese number); the breakfast with pastry from the day before; very bad Internet connection (very unstable); no TV in ...
Ulemper: Everything and this is not being sarcastic. I need total or partial refund for this booking and will send an official request. But for the purpose of this rating, please note the following: 1-I have ...
Fordele: Good location, but poor service
Ulemper: Only Few TV, channels ,no English Channels ,no variety Simple room beddings , breakfast was below standard.
Fordele: Good space
Ulemper: Decor very tired
Fordele: Nice swimming pool, but not very clean.
Ulemper: African way of life. Don't expect much of this hotel. Noisy air conditioning. Poor light in rooms and everywhere, poor internet conexion in rooms.....
Fordele: Good air conditioned rooms. Good security and nice swimming pool
Ulemper: No English Channels on the TV, Poor English speaking staff, No laundry in the hotel. No POD for payment. No value for money
Ulemper: some rooms need a renovation. For instance the washrooms was very bad, a room's mosquito net was torn. Please renovate the place to keep it in shape to stay competitive. Thanks
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