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We loved the lobby and historic charm, wonderful breakfast, great location where you can walk to everything and delicious restaurants near by. The rooms were large, comfy and beautiful. Overall I would stay here again and recommend the hotel. They don't have dual temperature control so without AC we were very uncomfortable while sleeping. We opened our window and it does get chilly at night but we were at ground level facing an alley way therefore no breeze. We requested a fan which helped but it was loud.
Very helpful portering staff and excellent tour company as part of the hotel. Room comfortable but basic; Buffet breakfast a little disappointing and supper one night was just ok. Always someone available to speak some English which was very helpful
Friendly staff, clean rooms. Internet didn't work in rooms (we stayed in two different rooms, neither had wifi connection, despite the hotel saying there was access everywhere), extremely loud -- both street noise and other guests, restaurant closed one night for a "private party" (it was an unfortunate coincidence that we planned to eat at the hotel that night), no bags in room for laundry service, provided bottled water that required bottle opener, but there was no opener in the room, delivered someone else's laundry to our room. We spent less on a Radisson in Lima, and it was way, way nicer than this place.