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Very convenient for area Garage parking terrible service would not ever park there again.
Clean, good staff, desk was good. Tiny, non-flatscreen TV.
Front desk staff was helpful, and the breakfast was good. No insulation in the walls...the couple next door fought for two and a half hours starting at 2 am. Also, none of the lamps were plugged in when we got there and there were giant cleaning carts in the hall ways right outside of the door.
Location: Was very helpful since it was close by to the Tram station. Facilities: Breakfast great and room was fairly clean Cleanliness: In room was good, but each floor had 1/2 the floor closed off (which was left wide open very frequently) for reconstruction. Hallways were a mess and I constantly kept finding pieces of plaster and nails in front of my doorway. Would have been smarter to seal off an entire floor for construction rather than 1/2 a floor every floor (or atleast the floors I saw personally since I went exploring because multiple Ice Machines were broken). Comfort: Besides the construction literally right next to my room, the plaster pieces, and nails... It was fairly comfortable. Location: My only issue was the parking. Even though they gave me a ticket when I gave them my keys you might want to get them a better tracking system. They apparently had lost my keys in the key pile in their office. I had to explain what my rental car and keys looked like just to narrow it down to 3 key sets. Would be kinda worried if this was a personal vehicle. Staff: The check-in and check-out process was smooth I will give them that. As for my other complaints (described in the cleanliness part) was met with 1 of 2 very well rehearsed apologies which seemed more of a blow off apology. Even after telling them I work in another hotel and to just lay it out straight to me (I'm understanding especially since the hotel I work at just did renovations), they still gave me the rehearsed blow off apology. Value for money: I'll let you decide from the above if $100+ per night is worth it. Especially considering this is gonna be ongoing til February 2016 (from what staff said to me directly). As a fair warning they are not advertising the construction on any website except their own. Even if you call up to confirm your reservation they don't even disclose to you (in email or over the phone) that they are under construction.
The hotel was under renovation. The pictures online looked nothing like the hotel.
Would not recommend this hotel. The decor is drabby and outdated. The hotel was undergoing construction so place reeked and covered in dust. Not only was the hotel filthy but the rooms were as well. And no available outlets to charge phone in room except the bathroom. Bums walk around the area, the only parking at the hotel you have to pay for...and it's down the street and around the corner. Overall, bad experience and wished I would've gone elsewhere. However, the staff was friendly.
Great location Parking is not included
Dirty, smelly, no amenities. I thought I was getting a bargain but instead got two nights of hell.
Great value for location downtown. Walking distance to the JFK memorial and museum. Vending machines on 2nd floor. Extra towels provided. Iron did not work (cheap & leaking). Mold in sink. Lime build up on shower-head. Paint chipping thought room and hotel. Outdated small T.V in room.
Downtown location Histroic Nice people Easy to get to Cleanliness particularity in lobby and elevators. Poor workout facility...2 macines, no weights
Price was great for the location. Staff is friendly. Room itself was adequate. Drab, drab, drab and breaking down. One elevator not working. Working elevator said no more than four people. Old tv blaring in the lobby. Room was drab and worn. Worst of all, my shower stream came out as a trickle. No time to deal with it as I discovered it in the am. Told the front desk upon checkout and was simply told, "sorry."
Super friendly and helpful staff, good breakfast in the morning. Quiet and comfortable. Good location for any downtown visits. A bit beat up, looks like they are working to improve. Slow elevators, iffy plumbing and HVAC.