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My husband and I loved our stay at the Puri Santrian and hope to book a return trip in 2011. Everything was excellent - staff, room, pools, spa, food etc. etc. No comment.
The garden where the hotel was situated was so nice and beautiful, the pools and rooms also. There was almost nothing to do in the evening.
Greenery and the hotel setting was beautiful, friendly and accomodating staff The room cleaning service was very minimal, for example complimentary fruit was left sitting in the room for days after it had gone off and we had to place it outside the room ourselves for it to be taken
the seeside that every morning people put there towel on the chairs and went than away the most of the day so other people had now chair
We enjoyed staying at the Santrian club area, just great,in fact we enjoyed our stay full stop. Nothing
smuk oplevelse, dejlig morgenbuffet. Dårlig mulighed for at hænge sit våde tøj op!
Den venlige betjening lægger man straks mærke til. Hotellets beliggenhed ned til Sanurs hyggelige strandpromenade er ideel - ligesom nærheden til både Denpasar og Kuta. Ikke andre end hvad hotellet selv er i gang med lige nu - nemlig at bygge fælles toiletter tættere på det store poolområde. Alt andet er nærmest ideelt. Vi har som familie aldrig boet bedre.
I like the facilities in the room and the cleanliness. Overall the hotel is clean and the staff are helpful. The only thing that I don't like is the location which is on a main street with few shops around. We need to take shuttle from the hotel every time we want to go out and the last shuttle is 6 pm.
Great having its own slippery slide and pool attendant @ the pools. would have been nice if we had the option of a balcony as we are smokers with children.
Family friendly. Activities for kids. Great breakfast. Suites very big, comfortable, cool. Slow service in restaurant for dinner.
Good kids club facilities, good swimming pool and water slide for the children, staff very friendly and helpful. The plaza suites is a bit tired, kitchen and bathrooms really need refurbishment, and some of the facilities need updating such as basketball hoops, water volleyball net etc.
Had a fabulous stay would stay with them again none
Good swimming pool for kids Poor service at the restaurant, took a long time before the drinks were served and instead of the ordered fresh juice, they served canned juice.
Very good for family travellers, plenty activities for children. Staff very helpfully.
Nice suites with spacious rooms for the price we've paid. Also, the staff are friendly, helpful and responsive to our request. A lot of activities for kids. The breakfast buffet promotion is good value for money. The toilets do not have windows.
That we got a better room than we booked, because the room we booked was not available when we arrived.
comfort ++ / nice hotel
very handy to the beach and shops, and good they provide the shuttle bus to the beach club stuffs they are not offen smile and the towels not clean at all. also u have to tell them to clean your room otherwise u dont know when they will go to do it.
Location right in Sanur, next to many restaurants Not having Internet access in the rooms is a turn-down. Internet access exists in the lobby area, but the lobby has no A/C nor natural ventilation.
The garden setting was nice, food was good tho breakfast options were limited. The bed was comfy and it was very quiet at night.
It was close to shopping, a short walk to the beach. Breckfast was fine. The bathrooms are a little bit worn out. Could you a fresh facelift.