The transportation from and to the airport was great. The breakfast wasn't up to my liking. I did not get tea to drink and there were no vegetables such as cucumber and tomatoes served.
It was clean and comfortable and close to Airport
Neat and efficient
I enjoyed the fact that I only stayed one night... Internet not working, TV not working, the phone wake up call rang one hour before the time set-up, but mainly I didn't enjoyed the fact that you could hear all sounds from the rooms next to mine.
The people at reception were extremely freindly and helpful the hotel advertises that it offers a hotel shuttle bus to the airport which is one of the main reasons I booked this hotel.However space was extremely limited and it could only accomodate 2 people each hour.This resulted in people booking the bus and therefore it was necessary and expensive to have to take a taxi to and from the airport.i feel this is false advertising and it was extremely frustrating to find this out when arriving at the hotel and have to incur unexpected expenses.
The people at reception were friendly and efficient. The hotel is run down. The TV and Internet were not working and could not be fixed while I was there. They charged 15 euros for parking and are located a long way from the airport in an area with ample parking. This extra charge is completely unreasonable.
It was clean and people were helpful. The doors make a lot of noise when tey are being closed. It would be great if there was a way from keeping them more quiet....
proximity to airport shuttle was ambiguous
Friendly and easy to use. a) Thought the price was too high for the type of hotel and its brand. b) Bathroom could use some refurbishment.
Relaxed atmosphere and quiet. Good airport shuttle service and helpful staff. Evening meal service was not offered in the restuarant.
Reception staff cleaners banging your door with vacuum. Restaurant staff very bad
sleep When stepping out of the elevator, a direction sign with room numbers will be an improvement
it was very clean and quiet, push Very isolated, use it if you are transiting through Brussels, the receptionist wanted to insult me more that to serve me, the man that serve me lated in in the evenin was much nicer. very cold attitude generally
The hotel is located in the town of Diegem,near the Brussels airport. The hotel is located about 500 meters up a slight hill from the Diegem train station. When arriving at the Diegem train station there is no public transportation, taxi service or shuttle to the hotel.
Staff was very friendly and helpful, cared and really took interest. Great for resting between layover, quiet neighborhood. Limited shuttle service, had to take a local bus from the airport, fortunately covered with several lines.
Clean room, shuttle to the airport on Monday, and they gave us adjoining rooms since we were traveling with our daughters. We got there on a weekend when their shuttle did not run. We had to take a taxi from the airport and a 5 minute ride cost us 20 euros. Also, they had no food available and the hotel is not near any restaurants etc unless you have a car. The breakfast was way too expensive 16 euros per person.
Pleasant small middle category hotel nearby Brussels airport. Rooms are small but pleasantly furnished and quiet providing excellent sleep comfort. Ample parking and park-sleep-and-fly arrangements possible with airport shuttle service. As it was a public holiday, the restaurant was closed! I had to find a restaurant in another hotel nearby in the pouring rain to get a bite to eat for dinner.
Quiet room with a comfy bed, modern,clean bathroom and tea making facilities. Didn't eat at the restaurant but the breakfast was pretty good. Free airport shuttle- we were picked up within 10 minutes of calling the hotel on our return. Good value compared with other hotels near the airport.
location, free airport shuttle, price, bad ventilation, smoke smell in the hallway of non smoking floor, no available room to exchange, even though staying 3 nights
Close to airport, shuttle service, very reasonably priced. Small, but clean and well-appointed room. Wifi was spotty. Shuttle doesn't run between 9:15 am and 6pm.
close to airport cleaners kept entering my room before check out time
Closely located to the airport ,Thon offers free of charge very prompt and comfortable transfer to the hotel .The staff is very friendly and helpful.We would definitely reccomend it .
the spacious room the quality of the food in the restaurant was very poor
Non-smoking rooms, the free shuttle to the airport that ran on a regular basis, staff friendly...The only negative was the not included expensive breakfast, but I'd stay here again definitely Breakfast not included, but that's o.k. there were options at the airport.
indoor pool, jacuzzi nothing I did not like about this hotel
Breakfast room is not always prepared at time
Breakfast and bed were quite good Lack of slipper at room
Great rooms and bigg parking place At the bar the sevices was not so good. Wait very (and I mean very) long time for they take my order. 2x
Service was bad
hotel staff are fiendly. facilities-i booked this hotel b'coz they got the facilites i really want but it out of servies.
Modern hotel, good service, good breakfast Breakfast started at 6.30. As it is business hotel, could start from 6.00
Nice rooms Barkeepers stimulate you not to have diner in the bar, but in the restaurant instead. But I prefer the bar because the restaurant is too quiet
convenience to airport Breakfast buffet
Wery nice, komfortable, good food and service, quaert hotel in centrum hectict city. We like it!
The warm welcome from the receptionist when we arrived and checked in. The location. The rooms are to hot and there's no way to change that besides opening window. When I called reception the staff were neither helpfull nor polite. The restaurant staff could not handle the amount of guests.
Felt it was a 3 star hotel
Staff, Breakfast buffet. No swimming pool etc
staff, rooms and atmosphere in the restaurant and bar the web site says it is just 9 km from Vilvoorde, but it was long time to get there by car
The rooms were very nice and comfortable
Free weekend parking in Hotel,Not far from city centre 2 min by car. The Breakfast cost 20 Euros, I chose this hotel to enjoy spa,not worth.There is no chairs to relax,there is no proper changing room.For 180 Euros You can find better 4 star hotel .
very convenient location (North Station +close to underground). Very nice+ helpful staff. quite respectable+ spacious lobby, bar, etc. No fridge in the room. No iron. Room more like ***hotel.
There was no AirCondition.
heating system in the room
Good location to the city Was not informed that our room would not have an air conditioning unit. It was 90 degrees in Brussels during our stay and they only provided us with two fans. It was extremely hot and very uncomfortable, when I filed a complaint they couldn't move our room until the very last night and only refunded me $25.
The staff were friendly & eager to provide advice regarding places to visit, things to do, etc. Room was very nice & very clean. Breakfast was wonderful & had something for everyone...a lot of variety. We really enjoyed our stay. Loved that it's close to airport, but it was a little difficult to get to even using gps.
reserved for 3 people. amenities (bottled water/chocolate) for 1 was supplied. 28 euros for parking was ridiculous
The nice check in and very professional. The rooms are very nice and really all comfort for business people. The breakfast is really very good. Only paying to much for internetis a little bit not done. But for the rest was this a nice staying. payment of internet
Good receptionist, clean room, nice facility, special price. Sauna room was not enough hot.
This is a modern, well appointed hotel, close to Brussels International Airport. Price was fair for a high quality room. Breakfast was not inlcuded.
Great hotel with all essential amenities: superfast internet, coffee-making device, great bed, etc. / of much higher quality than the Sheraton at Brussels Airport. I usually take this hotel the night before a flight, and shop in the nextdoor Delhaize for food and drinks at night. Getting to the hotel is sometimes problematic on sundays, public holidays, and late at night, as the shuttle does not work then and you are forced to take a taxi
The hotel is conveniently located near Brussels airport. I stayed for one night waiting for my flight out of BRU. Overall it's a well-maintained property with spacious rooms and a very nice fitness center. I stayed on a Saturday night. It turns out that the hotel restaurant is closed on weekends. I either had to go to downtown Brussels (a 30 min commute) or order room service. I opted for the latter, which wasn't bad at all but I would have preferred to eat at the restaurant. There is also no shuttle to the airport on weekends. If you are an airport hotel, you should provide shuttle to the airport 24/7.
The gym and sauna. The room was very comfortable. The food was not that impressive given the price for breakfast and dinner.
Very good location. Very nice and helpful staff. no shuttle bus during weekends
The room was great--I was able to relax and rest well before a long flight the next day. No
Everything was excellent. Professional and friendly reception. Very nice and well furnished rooms. At 23:00 we had no chance to use the shuttle. It is a pitty but not a big problem.
Excellent hotel at premium location for reasonable price
Rigtig god beliggenhed meget centralt. Bedre parkerings mulighed.
Lejligheden var meget nedslidt blandt andet med dårlige santitære installationer. De billeder hjemmesiden viste om hotellet modsvarede slet ikke den dårlige standard lejligheden var i - så havde vi ikke valgt dette hotel
Rolig og afslappet Sortering af affald er et problem
Centralt beliggende Der bør være en kaffemaskine og der var kun én stol til et firemandsbord.
til prisen -et godt hotel træk-ud-senge
Proefessionelt og velfungerende
Personalet var meget venligt og behjælpelig med alt hvad vi kunne ønske Spa/wellness området var udemærket, men bar præg af dårlig vedligeholdelse. Jacuzzien var kold og der flød plaster rundt i vandet og motionscyklen var gået i stykker.
vi fik det vi forventede
at det ligger centralt
Very quiet despite central location Streets around it covered with garbage. City workers on strike?
Very good location, close to Grand Place Easy to get there from the airport
Location The internet connection because is paid.
This hotel is located very close to Grand Place and to Brussels-Central Metro station. The staff was very helpful. The rooms are clean ans have modern furnishings. We would stay there again. The Internet connection, Breakfast and the Restaurant were too expensive.
Location, hotel decor.
Near the center;the kindness of the staff;price worth
The perfect location
In the centre of the old town and very close to good but expensive restaurants. Also 2mins from grand place and shopping street. Rooms over priced but clean + comfortable. Good 30min walk from eurostation but Metro station just behind hotel. Excellent buffet breakfast Expensive room rate on weekdays. Not a bargain holiday. Room for 3 is a camp bed arrangement in a 2 bed room, so quite squashed with little floor space and inadequate wardrobe/ draw space for 3.
Airport shuttle was confusing and ended up costing me $23 dollars
Clean room Staff
Personnel, rooms, food, no air-conditionning. This is clearly no more than 2 stars (not 4)
Got upgraded to an excellent room. Good breakfast & friendly staff Arrive before the tour buses get there
Location & friendly staff, nice room
Excellent value for money for a very luxurious hotel na
The Room was nice, the bathroom too, air conditioned too, the receptionist were very nice, calm. They left one towel only for 2 guests ! but we were too tired to ask for one,
The breakfast with wide selection but nothing tasted good. The environment overall a bit squalid. The gym tiny and no weights with treadmill and spinners dusty and sweaty.
nice room, very nice reception staff, large breakfast buffet nothing
Room where we stayed was really nice, big and bed was comfortable. Breakfast in the hotel was really good and fresh. Bathroom was clean but I would say its needs to be updated. Hotel is located about 15 min driving from the town so it was really quite locations. If you are renting the car this hotel is perfect place where to stay. There was only few things which I did not like. Ussually all 4star hotels in eu have free parking, 17 eur per day its really expensive and the all carpets in the hotel were old and you can feel not nice smell from them.
The fact that they won't take us by shuttle to the train station and also they were suppose to shuttle us to our Judo Venue and they were un prepared for the amount of people going. As far as picking us up from the venue their were no phones so we were unable to call and they made no arrangments to pick us up. That was the main reason for staying at that hotel. Their intentions were mis leading
It is near the airport and there is a shuttle service. No, everything was alright except maybe for the price of the breakfast, 17 euros is very expensive.
As I only stayed for one night checking in at around 21hrs and checking out the next day at around 09.00 in the morning, I cannot say much, except that the breakfast was super, though rather on the high side as regards to price! One small thing - the shower did not have any small shelf where to put the shampoo, soap etc, whilst taking the shower. This proved to be rather inconvenient!
Location was convenient for traveling around Air conditioning was temperamental and with the window open the traffic was noisy. Extremely expensive breakfast meant that we ate at Cafés.
Its location Room size
Location and gymn facilities. Staff trying to overcome the personal complains about the lack of quality of this room. As member of the Hilton Honours I was hosted on a floor for general guests.
internet access in the room
very professional staff
The room was comfortable and had all required facilities. The bed was very comfortable. I liked the facility to play MP3 player through the radio (except it didn`t work in my case!)
A small room in the business section of town. I would stay at the Hilton on Avenue Louise as I have in the past..would not retunr
nothing except location room, breakfast
Location of hotel, staff and value
Convenient location near the airport and the ring road. good restaurant, indoor parking clean and well equipped rooms, and excellent service
It was a very nice, apparently new hotel. By far the nicest Courtyard hotel I've stayed in. Very convenient to the airport and area businesses. This was way overpriced for a Courtyard. The location is not good for sightseeing or shopping and finding a reasonable, good restaurant other than the also overpriced hotel restaurant was a challenge. Once you learn the tricks of transportation to and from this hotel, it's not as isolated. I would recommend it with the price and isolation caveats.
The hotel was beautifull especially the lobby and bar. The staff was friendly and efficient.
The bedroom we had in this hotel suffers very badly from unrelenting traffic noise. Location of the hotel very good for business in Brussels. It is definitely not the hotel to stay in for leisure.
Clean facilities and very helpful staff. Also nice and quiet.
Room and Bed comfortable, staff very helpful not applicable
personnel The window was broken, so we couldnt open it. The restaurant menu is very limited.
Everything was unexpectedly nice. Especially, the big spaces of the hotels (rooms, breakfast area, reception, restaurant, etc.) create a unique and relaxing experience.
We used it to stay over before our flight from airport zaventem. We liked the room because it was clan, spacey and tastefully decorated. Quality of reception service varies. Our wishes given with the booking for a quietly placed room were ignored (room was next to rather noisy road) and during weekends the airport shuttle service runs on a very limited timetable.
Hotellet var fint, levede op til forventningerne på alle måder. Ingen
Hotellets størrelse og den at,osfære af ro, der findes overalt på hotellet. Det er en gammel bygning men nænsomt istadnsat, så byens charme er fastholdt - og det er værdsat.
Skuffet! ingen deluxe upgrade. Prisen var en anden -højere, end bookingen.
Stort plus, at man havde mulghd for at lave sig en kop the eller kaffe på værelset. Hurtig reaktion i forbindelse med defekt TV. Brugen af plastic kopper og glas på værelset står ikke helt i relation til det ellers gedigne indtryk hotellet giver sine gæster.
Hotellet ligger dejligt centralt.
Det er et fint tilbud til prisen
venlig og høflig betjening Det undrer mig, at man ikke kan booke til samme pris i receptionen, som man kan på nettet.
pæne, ordentlige forhold, rent, nyt, velfungerende morgenmadsrestauranten har nogle dumme borde og stole
Værelset var super. Der manglede information omkring parking. Morgenmaden var god, men for dyr i forhold til udbuddet. bykort til turister kunne være godt og engelske tv-kanaler..
bærer præg af at man ikke gider kæle for gæsterne - småfejl på værelset - rygerværelse uden at spørge først - iskoldt badværelse checke værelset for lamper, der ikke virker
Værelserne var gamle og slidte, ikke som dem på billederne. Morgenmaden var yderst sparsom i forhold til prisen på 22 Euro. Internettet virkede ikke. Personalet var meget lidt fleksible, det var for eksempel ikke muligt at låne/leje den halvtomme parkeringskælder et par timer efter check ud, heller ikke mod betaling.
Pæne og rene samt designmæssig tiltalende værelser. Morgenmadsud-buddet var godt. Den tjenestegørende dame i morgenmadslokalet var lidt langsom, hvad angår at sørge for opfyldning etc. der manglede theskeer ved alle foruddækkede kaffe/thekopper. Særdeles positivt er at hotellet har en ballanceret rygepolitik´som tager hensyn til alle kategorier af gæster. I frohold til mine ønsker om et godt hotelophold, også set i reation til prisen manglede der blot mulighed for at lave sig en kop the eller kaffe på værelset. Dette er en yderst beskeden investering i forhold til den merværdi det giver for brugeren af værelset.
hotellets internet krånglade varför jag fick betala minst 5 euro bara för att skriva ut kvitteringar till f.d. gäster, något ja påpekade för hotellet men man gjorde inga ansträngningar om att ersätta mig för detta. dåligt.Det som är bra med hotellet är närheten till kommissionen varför jag ändå var nöjd med mitt uppehåll.
Staff were very helpful and most welcoming
Central location, breakfast Limited parking
the place of the hotel, the garden no vegetables with the breakfast
Very friendly staff, excellent breakfast!
Good location in a relatively quite area, in good proximity to Metro station (Merode). Close to European institutions (walking distance). Nice large room. Gentle and helpful staff. Breakfast was good in reasonable variety. Very good price but only for weekend.
little park behind the building; nice reception hall lack of pay tv
The Hotel is located in a nice residential areas of the city, nearby eu headquarters, it is adequate for a brief visit for business reasons. The quality/price ratio is quite unfavorable, I guess because it is a zone in high accomodation demanding. For tourists, locations in the historical city centers are far more convenients.
All fine, good location - I've stayed there for more than 50 times so I know what to do
Very bad breakfast: Bread was scarce (rapidly desappeared), tasteless coffee
Location, staff, cleanliness, breakfasts No