Splinternyt, lækkert og smagfuldt indrettet. Værelset var stort og veludstyret, og der var meget rent. Morgenbuffet'en var overdådig og lækker. Personalet vlnligt og imødekommende. Prisen var utrolig lav i forhold til kvaliteten. Der var lidt for varmt om natten, og jeg forstod ikke at stille på klimaanlægget.
Room appointed nicely and comfortable for overnight stay. Check in efficient and pleasant. Was not aware to ask for a 'first floor' room. They did not have an available and although many rooms are on the first floor, our room was accessbile only by stairs. We were 2 mature couples who had stayed in Europe for family event and touring, so one of our pieces was especially awkward.
The desk clerks were very helpful. The rooms were great, and the layout of the hotel was great. No
location, big room, nice design
nice hotel, good facilities, near the airport, staff is very nice and helping
the room service was fabulous
Excellent convenience to the airport; clean, modern, well-appointed rooms; very close to the train station too; great facilities and helpful staff. The restaurant is of decent quality, but (not surprisingly) overpriced.
the food (breakfast and lunch) is very poor but very expensive. breakfast
I chose this hotel for two reasons: 1- the location is so close from the airport and you don't have to pass through the traffic jam to Zaventem. So, i recommend it if you have an early morning flight. 2. Swimming pool, which was closed as most of the hotels do now adays. The reception was a disaster, that everybody did a check in had to fight with the receptionist, who was appearantly not satisfied with her work. My check in passed quietly (except paying the city tax which was for the first time not includedin the price)but after a while she called me from the reception an said some info were missing from my credit card, then she said you have to pay the city tax!! Told her i already did with your collegue. She said NOO you didn't pay! Told her call ur collegue. She called him, spoke in dutch, then said he did not tell me( without saying SORRY). Every body who was working there, whether in the restaurant, reception or out side, was absolutly not friendly and angry. Do not recommend it and will never be there. The receptionist The money value Swimming pool closed. Hammam closed ( why it's a resorts then?!)
Very nice and helpful staff in reception, good location for those who are travelling around the country, just off the motorway The double bed was too small for two persons
The room was extremely clean and comfortable.
perfect room and bad jaquzzi,outdoor swimming pool are broken ,no breakfast .No free wi-fi in a room
Free airport shuttle service, proximity to airport was good but not so close that plane noise is a problem. Staff helpful and room a good size and nicely set up.
Med sin meget centrale beliggenhed lige midt i centrum, der hotellet et perfekt udgangspunkt for dels forretningsrejser og dels storbyferie. Det kan ikke anbefales at have mindre børn med, da der ikke er faciliteter for disse (legehjørner mv.). Endvidere er der et parkeringshus i direkte tilknytning til hotellet. Mangelende internet på værelserne. Manglende legemuligheder for børn
Velfungerende, centraltbeliggende og gode parkeringsmuligheder
Altid nogen ved skranken, hurtig og venlig betjening. Morgenmaden er helt i top, der mangler ikke noget.
Godt hotel med central beliggenhed.
Beliggenhed i stille gade tæt på det historiske centrum. Pænt værelse hvor alting fungerer.
Perfekt beliggende tæt på banegård og centrum Free Internet
Beliggenhed Morgenmadens kvalitet hænger ikke sammen med prisen (29).Det svarer ikke til mere end kategori 3 .Kun 1 slags æg. Mælkeprodukter og ost ikke på køl, Så osten så mildest talt kedelig ud.Alt for mange tjenere, der ikke rigtig havde noget at lave. Forslag reducer mænden af folk og køb inventar så maden opbevares ved korrekt temperatur.Lad folk selv hente deres kaffe og the, det fungerer på andrekat. 5 hoteller.Lad være med at købe morgenmaden, gå ud i byen og få et frisklavet måltid.
Det ene værelse var nusset, hvilket vi klagede over 3 gange. Det andet var umiddelbart nyere og ok, dog vil jeg sige, at sengeredning til den sidste detalje ikke var noget man gik op i. I den ene side hang sengecoveret helt ned til gulvet - i den andens side kunne man se ind under sengen. Petitesser, måske, men det støder mit øje og sind, når det går for at være et fint hotel.
Fantastisk beliggenhed midt i den historiske bydel og let adgang til parkering. Venligt og engelsktalende personale. Parkeringsfaciliteterne var ikke private som angivet på bookingsiden ligesom den ene hotelbar var lukket permanent under mit ophold.
Dejligt afslappende. Nød en drink i baren / salonen i de bløde sofaer og stole. Pompøs vestibule. Fint værelse og badeværelse.
Betjeningen både i rectionen, morgenmadsrestauranten og værelset sengen var lidt ubehagelig at ligge i, det virkede som om underlaget var syntetisk, man vågnede drivvåd på ryggen
Rigtigt flot hotel i den gamle stil. Har tidligere været et af Bruxelles absolut tophoteller og det er stadigt godt. Morgenmad til 25 Euro var ikke helt pengene værd. Internetadgang kostede en mindre formue. Burde være gratis.
lækker luksus hotel. kompetent personale chech in fra kl. 12.00
Opholdet på Silken Berlaymont Brussels var absolut helt i top. Vi var generelt meget tilfredse med alt. Beliggenhed tæt på Metroen, omgivelserne og frem for alt en fremragende og helt overdådig morgenmadsbuffet, jeg ikke kan mindes at have oplevet mage til tidligere. Der var simpelthen alt! Værelset i standardudgaven var velholdt og veludstyret med god rengøring. Prisen for brug af trådløst internet €9,99 pr. time er uforskammet dyrt. Dette kunne jeg godt ønske var billigere eller inklusiv i opholdets pris.
Hotellets standard var høj. Personalet var meget imødekommende og hjælpsomme. Flot service med hensyn til værelsesfaciliteter - kaffe, the, bar samt badeprodukter inkl. tandbørste og barbergrej! Nej
Høj kvalitet og godt værelse - meget valuta for pengene. Beliggenhed er super, bl.a. fordi det ligger lige ved siden af Metrostationen og dermed tæt på alt. Bestemt anbefalelsesværdigt!
Jeg havde fået et værelse til gaden som ønsket. Der var behagelig ro og fred på hotellet om natten, og man følte sig sikker når man kom sent hjem om aftenen. At værelsesnøglekortene fungerer. Ved ankomst måtte jeg ned fra 5. sal igen for at få kortet ordnet og det samme skete igen den sidste aften - begge gange uden undskyldning eller beklagelse,
Dejligt værelse. Godt med rygerværelse. nej
The wifi in the hotel wouldn't connect with my phone. The hotel is located in a very fashionable district, but with limited dining options. Most importantly the hotel DOES NOT provide airport transport, this was the main reason I booked with them. Any hotel can call a taxi to take you to the airport (at your own cost) that should not qualify as airport transport.
location is great! we had problem with room service. couple of days before arriving we ordered, prepayed a small birthday cake for 60euro wich they could not take to the room from the kitchen in 45 minutes after asking for it, so we could not wait for it. They explained that they were to busy.
Very central, easy to walk anywhere in city center, very good hotel facilities and friendly hotel staff. Because of the very central position of the hotel, street noise goes around the clock day and night, which is a problem for the rooms looking at the streets.The bar served moistened nuts and the reply was "this is what we have".
A bit overpriced, the breakfast good but to expensive. The best is the location !
Quick check-in, discreet personnel
helpful staff, center of the city for the price i paid, wroth it!
Staff friendly and efficient, concierge particularly
Fabulous service from the Concierge, ALL staff v courteous, helpful and the best service I have had in a hotel for a very long time! The room maid even put a bookmark in my book!
Location not free internet
we liked the quality and luxury, and the staff's friendliness as well as the italian restaurant few things minor like no iron board and was a bit pricy and minited room service options
Front desk staff was wonderful -- rooms were comfortable. Horrible service in restaurant ( being a single female travel likely contributed to this); room was very poorly insulated re:noise. Heard everything all night.
Location is fantastic; staff is wonderful. It's a very nice hotel.
Expensive but typical euro pricing
the hotel was just nextdoors to the conference centre. A 5 seconds walk.
Everything was superb!! The staff at front office and the concierge desk excel and offer very professional service. Simply outstanding.
Extremely comfortable,good food and excellent service
All good, except internet price. Internet has to be payed in all locations. At least at the lobby it would be expected to have free access.
The staff was very friendly! The coffee machine in the room was awful!
it was an Excellent Hotel. clean, quite. good location, good sttaff. NOTHING
shower, bed, bar restaurant was closed
Everything was wonderful. I loved the special winter rate! That we had to leave.
The staff was excellent, especially the concierge (a 40 (?) year old man with glasses). The room is ok, but the TV has only 2 English channels (news) despite having so many other channels. It is quite expensive for the quality. No one should have to pay for wi-fi internet!! Room was not ready when I arived in the morning from USA.
Ideally located for my visit; great to have the Place Jourdan on the doorstep. Very comfortable bed, and good shower. When we needed a taxi straightaway, it took a long time (about half an hour) to arrive, and the concierge disappeared.
The airport shuttle's early in the morning (from 05:00 onwards) near my bedroom window with there engines running; noisy and a penetrating smell of engine gasses.
I didnt like the smell of smoke in no smoking room.
close to business office first night very noisy (water pipes), limited menu in the restaurant
convenient location breakfast
Good shuttle service to airport and price Room is incredibly small
quite close to the airport (about 12€ taxi) very small rooms but still ok for one night... wouldn't stay longer
Breakfast The room was too warm.
Very convenient from Airport. Easy acc to center and business around the airport. Some how there was a lot of noise. If a family stay next door, it could be... , but there are a lot of business people, I guess.
The hotel was clean enough and comfortable, however the location is further than its peers from the train and bus lines, if you wish to travel into Brussels. Stay at the NH or Holiday Inn to be closer to public transportation. The receptionist gave us the WRONG departure times for the morning airport shuttles (which departed every 50 minutes!), forcing us to miss our intended shuttle, pay 20Euro for a taxi, and making us late for our flight. The staff is clueless and unhelpful.
Location near the airport. (a) the price of food and drinks. Better bring your own. (b) The Ibis should post its phone number at the Airport Bus Stop, and encourage customers to call Ibis upon arrival. The Airport Bus serving the Ibis serves 3 other neighboring hotels.. When I arrived, I ended up waiting around for an hour for nothing. But once I called, it worked well. The airport information desk on the Arrivals floor will place the call for you for free. I recommend you call before you go outside to wait for the bus.
Meilleure pour prix
The location we needed close to the airport was good. The room was small since we had a baby bed in the room.
Hotellets størrelse og den at,osfære af ro, der findes overalt på hotellet. Det er en gammel bygning men nænsomt istadnsat, så byens charme er fastholdt - og det er værdsat.
Hotellet var fint, levede op til forventningerne på alle måder. Ingen
At værelset (og badeværelset) er rummeligt, og at der er et godt arbejdsbord. At vinduerne kan åbnes. Synes at der burde være fri adgang til trådløst internet på alle værelser så man ikke er henvist til at sidde i lobbyen
Kender hotellet i orvejen. Ligger godt for mine møder
Well located near metro stop. Staff were pleasant and helpful
Great location and staff
I love in this hotel in a prime location in the city center, markets, and particularly among the international fashion shops and the hotel staff friendly good spirit and vitality They freezing of 300 euros from your Credit for the duration of your stay + value of accommodation and breakfast, the Internet and the position of the vehicle is not free and at the same time expensive
The Bed was the best we have ever had in Europe. Very Clean and the Design of the rooms, especially the bathroom was fabulous. Simple, Elegant Style. Furnishings on outside terrazzo were fun and comfortable.
Beakfast & resceotionist was quite helpful.
Style and comfort of the room, Excellent professionalism and kindness of the staff
Excellent staff, beautiful lobby & rooms, relaxing shower, great shower products.
the comfortable room no
Very polite staff
I like the room as well as the bar at reception level I was surprised to have to pay for a breakfast I did not have. But I suppose this had to do with the fact it came as a promotional, 'take it or leave it' package?
Absolutly nothing they dubble charge me for one nights accmodation and would not repay the money i had to call my bank and invovle the police still awayting refound Absolutly nothing they dubble charge me for one nights accmodation and would not repay the money i had to call my bank and invovle the police still awayting refound
Stort plus, at man havde mulghd for at lave sig en kop the eller kaffe på værelset. Hurtig reaktion i forbindelse med defekt TV. Brugen af plastic kopper og glas på værelset står ikke helt i relation til det ellers gedigne indtryk hotellet giver sine gæster.
Skuffet! ingen deluxe upgrade. Prisen var en anden -højere, end bookingen.
Det er et fint tilbud til prisen
Hotellet ligger dejligt centralt.
receptionens service - blev anvist forkert etage til mit værelse, bestilt taxa kom aldrig hvilket de ikke tog sig synderligt af, værelset var ikke færdigrengjort da jeg fik det anvist (om aftenen)
Ikke 4 stjerner!! 1- el, 2 stjernet. Hvordan har de fået 4 stjerner? For dyrt at skulle betale for parkering det burde være incl. Når man overnatter. Lille værelse, ingen plads til håndklæder og ingen hylde til toiletsager. Lille brusekabine. Der burde være muligt at få lov til at sove i dobbeltseng og ikke 2 senge når man er et par. Kedelig morgenmad.
Pleasant 'non-standard' room layout, not just a box
The location of the hotel was across the road from train station which went into Brussels Central The cost of the breakfast was not value for money at 20 Euros
very friendly staff, location (in business park, close to airport, train and city) i don't understand how hotels nowadays even dare to ask 7.5 euro per half hour for a slow wireless connection
the room's furniture and space
I just slept there, about 5 hours. However, I appreciated the design of the room and its furnitures as well as the good soundproofing.
new fresh hotel, very friendly staff There was no information in the room about the hotel facilcites like the gym and restaurant(s). The minibar was for some reason locked
Very good location for the business purpose. No restaurant or any thing to visit for enjoy.
location, efficient service, gym, free wireless long queue at check-out: I was there on apparently a busy day
Modern, spacious, quiet, well-appointed, clean rooms in nice area near the airport. Large flat-panel TV with good channel selection in many languages. Large comfortable bed and pillows. Excellent WIFI connection in room. Mini bar is stocked with beers, sodas, snacks. In-room safe. Tiled bath with walk-in shower in addition to separate tub/shower combo. Hotel restaurant was convenient with varied menu, food was tasty and nicely prepared with room service available. Try the Jupiler Belgian beer on draft! Breakfast buffet (included in the room price) opened early and offered scrambled eggs, bacon, sliced meats and cheeses, pastries, fresh fruit, juices, teas and coffees among other entries. Shuttle service to the airport was prompt. Staff was very friendly, helpful, and spoke fluent English. They were able to print boarding passes for us and provided a train schedule (station is just across the street) if needed to visit Brussels center. Would definitely book this hotel for easy access to the airport and the service and amenities it provides at a very reasonable price. The hotel would also have allowed us to cancel the reservation if needed with no penalty. Glad we didn't need to do it.
We had to carry our own cases to our room at 3am & we are almost 70 years old!