The staff in the restaurant were very friendly,respectful and provided excellent service.The food the chef prepared was excellent. The security guard liked hanging out behind the front desk, was very rude and disrespectful.He liked watching my fiancé more than doing his job. We also found 2 roaches in our room. Because of this I will never book this hotel again.
Great service clean rooms had a little trouble with hot water. Breakfast was good pool clean and comfortable. choices for 'juice with breakfast' were not juice but some powdered drink mix. Otherwise good breakfast.
The Roof Top Restaurant was a very nice dinning experience. Yes, We were charged for the ice that we used to chill the wine and when the front desk called a car for use they added a 500 p service charge. The front desk will nickel and dime you. I don't think that the extra charges were paid back to the hotel.
Every single aspect was perfect, my expectations were more than fully met. I can't believe that it only has two and a half stars. i guess it is because it doesnt have all the un-necessary stuff that 5 star has, wish I had found it earlier on my trip absolutely nothing