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Excellent attention to detail, very helpful staff, luxurious feel. The location isn´t that great if you are planning on spending your time in downtown Dubai, which would be around a 15 min taxi drive. Mall Ibn Battuta is right across the street with everything you may need.
it was a nice clean hotel, however, it is still new so hard to judge now.
We enjoyed being relaxed and away from the city noise, however, the mall was only few steps away. The staff was a great help to us and were there to respond to any query or need. The beds were too hard and the pillows were not comfortable.
Clean hotel with multiple food outlets The food outlets were limited in the hours they were open. Front desk staff quarreled amongst themselves and had me waiting for almost 2 hours for my room. Multiple excuses
location and decoration room cleanliness was very bad.
i like the hotel design
Hospitality of the staff and the hotel cleanliness and decoration none
Location, Staff & Comfort
Hotel location is not optimal (pretty far from the old city centre and major malls). This is not a major problem as city taxis are pretty cheap and there is a metro station at walking distance). Futhermore, one of the largest malls is located across the street. Swimming pool is small. Too much shade during autumn, winter seasons. There is a shuttle bus to Oceana Resort located on the Jumairah Beach, with an excellent swimming pool, chairs, beach and a bar and restaurant.
The staff was professional and polite.All our concerns was addressed in a timely manner. Hotel need to provide airport pick up
Great staff and facilities .... my personal best hotel for the given rate ... No morning newspaper ;o(
Location next to Bin Batota Mall, far away from the centre of Dubai, next to the hotel good arabic resturants tasety pies. I expected manything and I was shocked that they don't have swimming pool; Internet is chargeable 15 Dhs/hour and 50 Dhs/24 hours; they charge for everything kids above 4 years old even we booked a one bedroom without extra bed they charge 50 Dhs/night and for the housemaid 80 Dhs/night, I extended one more night and they refused to charge the same rate I booked, they insisted to charge the current booking.com price at that day which was 50% higher
We stayed in the one bedroom apartment. Fully self-contained. Gorgeous decor. The king bed is huge and very comfortable. Supermarket, Subway sandwiches, Pizza place and other restaurants around the entrance to the hotel. Only small complaint, should have more of a selection of tea, coffee and maybe a small milk in the fridge for guests, however a quick trip to the supermarket remedy's this. Otherwise, all else was good.
the room had almost everything to feel like home, they had fridge, iron, oven, clothes washer, and the staff was so polite the service is a bit slow, like i asked that day for massage they say they'll call me back, they never did. sometimes u go to the reception and nobody is there. also the hotel doesn't have a lot of activities, so u just need to get out .. the metro is 15 mints walking distance
the stuff are friendly, the appartment is nice but not spacious all the DVD players doesnt support Divx format and few choices for tv channels
the room setups
Close to Dubai Marina where we stayed most of our time. Closer to Abu Dhabi as well. Front parking is difficult. The cleanliness of the front street could help with the overall rating of the hotel. The bad smell at the garage floor was terrible.
Value for money Late night noise
Great staff, great value for my money The hotel is a little far from downtown but it has everything you need around it.