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every thing was very good. we got our room after 2 houres of our arrivel that was bad , there was 1 car from the hotel at the airport when i asked for 2 and i was willing to pay extra and i had reservation of 2 suites .
it was a very nice 5 star hotel, which was absolutely worth any penny paid! nice environment, just behind Burj Dubai, nice and quiet, brand new hotel, nice interior design, good location, nice staff and lots of facilities in and out of hotel. no coffee maker in the room, but learned later you could get one on request! so next time better!
The staff was amazing and over all the stay was great
Because I really like their services and it is very flexible Nothing
the very nice and romantic atmospere of this arab style and comfortable hotel room cleaning staff was not discrete enough
1- The relaxtion environment that hotel is providing. 2- The place of the hotel, which it's near to Al Bahar Shopping Mall and it's near from many touries distenations.
The warm welcome from the hotel staff and also the old charming atmosphere No
Beautifully appointed room in the executive wing. Access to the Executive lounge and business center was a nice perk. The gym has good equipment. The mall is a few steps away and has bars, restaurants, grocery, pharmacy,coffee shops. There is construction in the neighbourhood that started up at 6:30am. When that is finished the place will be perfect.
I was there on my anniversary, the best that amazed me was the extent they went to make my experience wonderful. they suprized me with flowers in the room and a nice cake, also a nice suprise after my spa with a nice private table for me and my wife. this Hotel is a 6 star the 6th star for going beyond the normal hospitality
very equit place. i did not like the hotel services.
I liked the location, room was perfect and spacious , a very nice bathroom with a tub and shower and alot of space + price was very good one of the staff at checkout was inexprienced and very slow !
The location Nothing
location,design, small lobby,long time for check in,little towels in bathrooms
I liked the fact that i can walk to Dubai Mall where i can do all my shopping and fine dining !
The location. Constructions infront of the hotel are noisy. I hear the sound from the 21st floor. Also, I missed the free shuttle due to lack of staff communication on when it is going to depart.
great location, very clean. complimentary soft drinks in the frige. Great view, helpfull staff. There is a little supermarket next door. We could see the dubai fountains from our room. No alcohol sold. It is dependent on the manager as some hotels sell it and others dont. Next time I will pick up some from duty free.
The location was excellent, the staff friendly and helpful. The suite was very clean, neat and comfortable. No bath robes and slippers
I stayed at the hotel for 1w with my family. We had a great time.the view over the fountain was great. although there was some maintenance in the hotel it didn't bother us, we heard the noise only one time. Staff were very helpful and friendly. I recommended the hotel to my relative . And I will stay again in this hotel next time I am in Dubai.
room is spacious construction going on opposite day and night and kitchen smell down to your room especially in the night when they prepare food for the day after
-proximity to dubai mall -all staff were very helpfull -noisy due to construction site across the road.