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Friendly but unobtrusive service, clean and efficient. The guy at reception went out of his way to be helpful when my travel plans went adrift due to the current industrial action.
Good welcome and help from reception. Comfortable, clean room. Location is easy for the Channel ferry. The lighting isn't good. The corridors are in darkness and unless you know where the switches are it can be difficult to get around. The room was also poorly lit; just needed to be brighter.
Very nice hotel. no complaints other than restaurant staff who came across as arrogant,slow to serve and generally unwelcomming
Good size room. Comfortable bed. Dodgy light switch in bathroom - overhead light not working
Parking was nearby and free. Night porter was very pleasant. Pleasant local bar/cafe next door where you can get a coffee and croissant or a drink!
Great Location and staff spoke fantastic english.
The hotel was an overnight stop prior to catching the ferry. It was comfortable, well equiped and convenient for the town and beach with helpful staff.
comfort and location close to bars and restuarant
Staff very helpful Only one comment, It states on hotel web site that WiFi is free, which is incorrect, had to pay for internet using WiFi, Therefore web site needs to be updated to stop misleading customers,
Good value, excellent room with plenty of space for clothes etc. Good sized and equipped bathroom. Excellent staff. I used your hotel as a good example compared to the Ibis at Abbeville where I had to spend the following night! A rabbit hutch of a room with no drawers / hanging space. Thanks for a very good stay. No free champagne (only joking)
The staff even with the problem of my being only to speak in basic - hello, thankyou and goodbye French were very good in helping where they could. Even though I arrived early and the room wasn't ready they allowed me to leave my backpack at reception until check-in time a couple of hours later which was good of them. The room itself has a stove, small fridge and oven in case you don't want to try the local restaraunts and the shopping centre nearby gives you an opportunity to have something simple if you prefer. Very close to everything including the beach and the appartment I was provided with had a good view of the harbour. The only problem I had was with the fold out bed which to be honest wasn't that comfortable but I think for one or two nights it's something you can put up with.
Straks da vi ankom til den meget nære, gratis p-plads, blev vi mødt med et smil af en ansat. Dejligt med 24 timers reception. Og så er der jo kun 300 meter til rådhuset, så det er særdeles centralt. Værelserne vikrede slidte, selv om bygningen ikke virkede særlig gammel. Morgenmadsbuffeten var under middel.
It was a good experience to stay in a clean hotel with recently refurbished rooms.
Very nice and clean. This modern hotel is definitely a nice relaxing place to stay. A very short walk to the beach, and easy access to the main centre. The staff could do with smiling a little bit more. They were friendly enough, but not particularly welcoming.
Very impressed with the whole experiance. Staff were very helpfull. Food was well priced and very good. Will definately recommend. 5 star service for a 3 star price. none
My room was clean, quiet and comfortable and there was plenty of on street parking available The hotel is out of the centre of Dunkirk and nearly half an hour from the Ferry Port. That is not clear on the website. For cross channel activity I would not choose the hotel again.
efficient and friendly when coping with changes and requests For a non-smoking room, it smelt of smoking (accepting that it's previous guests which have caused it).
Staff are very good nothing all very good
the look of the breakfast
good location for what we wanted, ie visit to the Dunkirk war museum
close to the beach's retaurants light is missing in night's door entrance. It's dark, so one cannot see the code buttons.
Very Clean, good decor, in good order, good position for amenities, pleasant, efficient staff Room very small, very basic equipment, no hairdryer in room, no fridge or drinks facility. We chose the hotel because of its restaurant only to find it was closed for most of August (shd have been informed of this)