Basically everything, the room was sufficient for our needs and convenient to everything. The ocean view was breath taking and the room was small but spacious for two people. The air condition in the bedroom also kept the entire place cool. But what really impressed us was the service that the staff provided at the front desk. We would love to stay there again. We would love to have a TV also in the bedroom.
Very friendly receptionist and assisants. Excellent buffet breakffast. Reasonalbe rate Not as central as we would like but knew this with booking
Friendly and efficient staff, large room with king-sized bed, split airco, minibar and free wi-fi, good breakfast and location near shops and city beach. Very good value for money. Muito bom, gostamos de tudo e todos.
Location No utensils
location the shower head needs to be replace n the noise coming from construction on 2 sites surrounding the building made it almost impossible to sleep n the television had the worse reception iÂ´ve come across
Essentially....the location, away from the confusion of the "Beira Mar" touristic zone. The reservation was not correctly processed. I booked two rooms... The hotel reservation staff "decided" that I made an error during the reservation process.. And they change it to one room...
modern, new hotel with an excellent breakfast direct at the beach
The staff were wonderful. Our flight was delayed and they were extremely helpful in getting us connected to the internet and bringing us drinks even though we had checked out hours before... Moreover, the breakfast is brilliant!
fairly comfortable no wi fi in rooms and difficult to access in lobby
Location on Av Beira Mar, good service at the reception, breakfast buffee, nice view over the sea, good cleaning of the room old TV equipment and very bad reception, low speed on internet, in fact not even acceptable
The hotel has a good location, friendly staff, parking facilities in case you rent a car and good breakfast Everything was good in the hotel, however I'd recommend a room in a high floor as the front and lateral streets are quite noisy during the whole day
Location. Hotel needs more English speaking staff, especially during the evening. Also, for a hotel of this caliber, the bathrooms are missing boxes of Kleenex tissue.
Great food spread for breakfast. Pool nice but in shade so too cold. Very nice hotel. Near Market and nice atmosphere surrounding hotel. as above. Had to go to another hotel to get directions to Praia de futura on bus: rep at desk denied that bus goes there.We were unaware that the Meireles beach could be polluted until another guest advised of it.
view from balcony, room design no syntetic pillow for people who have allergy to feathers
best location in Fortaleza and certainly one of the better hotels in a city where good hotels are lacking. Very friendly reception staff. Best views of the beach Chef at the breakfast omlette station was the only unfriendly person at the hotel.. but that was a fairly minor complaint...
The staff, location, food was incredible. Best hotel I've ever stayed at, will be back real soon. Stay at a 5 star in Rio later during the vacation and we all wished we where back at this hotel in Fortaleza.
Instalations were good and well cleaned everyday. It provided a good level of confort in common areas but the bed could improve (just a sugestion). Amazing location! Really good to go anywhere and the price it was great! Finishing, the breakfast it's very good, but people that stay more than 5 days may find a little bit repetitive. One member of staff (Evelino I guess) It was fairly impolite, and refused to replace higienic papers on a bathroom. He didn't showed properly instalations of hostel (like wich bathrooms were designated for men or woman). Also the number of knifes and forks were miserable!
Breakfast good food. First day coffee little cold. But other days amazing. Good. Only little confusing for payment. Because make reservations by site Kayak My first time. Good conversation staff explanation everything Done. Finish my average this place between 0-10 Give 9.
The location is perfect, the room was basic. No locks on the windows. The street out front has a terrible odor of urine.
Very simple- small room- not comfortable. I lentilhas above. It is a two stars So you cant expect much.
The staff was friendly, had a number of questions and they would answer in a friendly way and ready to help. Really noisy, there are 5-6 lanes of cars in front of hotel, and the windows are useless. Could also hear what was happening in the room next to me, windows and walls are non existant. No anemities were provided, such shower gel, body lotion, etc. The so called pools are very very small and the so-called gym is non existant (3 outdated machines) and on top of it, you have to pay extra money to use those machines.
Breakfast was very nice, with lots of fruits. Hotel service in general. The internet was paid appart (20 R$ a day), and it was not accessible from all rooms, only in the hotel's main hall.
I booked a standard room (10 to 13 July) and a superior room (29 to 31 July) and the difference in price was quite big. In the end I found out the room was exactly the same, same location (lateral see view). I expected some more comfort given the amount I paid for the superior room.
The breakfast was excellent with an extensive choice of dishes. The pool was nice. The cleaning staff were helpful and pleasant. The bed was comfortable. I was disappointed that, having opted for a suite with the small kitchen area, there were no utensils, cutlery, dishes. We didn't make use of that facility which meant we had wasted money. Also, internet access was expensive.
The food served at the bar (sandwishes & tuna salad) far bellow standards.
Location close to an excellent beach. Location was extremely dangerous and in a very run down local area.
Just liked the location and the breakfast. Didn't like it very much. The staff are not well trained, the cleanliness could be much better, the service is too slow and most of the machines in the academy are not ok. It is not a 5 stars hotel at all.
This hotel located near a famous beach in Fortaleza was pleasant and good for me and for my girlfriend. We only had to cross the street to reach the sand of the beach. Breakfast was excelent. Well .. there are only 2 problems that I saw. Location and soundproof room. This hotel is located in very ugly place in Fortaleza. Locals keep saying the area is very dangerous and if you are planning to stay at this hotel, stay there and leave to take a walk and come back to it before the sunset. The area become very desert after sun going down. And about the room: it's big and clean but whoever walks outside your door your are going to listen ... even screaming childs or unpolite people.
The food Hotel needs more staff. Service is slow and people aren't trained well to make things easier neither quicker..
Good value, clean rooms and good facilities. Perfect when you prefer the beach. Although relatively far from the city it is situated on, by far, the best beach in town. Hotel provides a regular bus service to Avenida Beira Mar and down town. For dinner there is no "a la cart" restaurant in the hotel.
Please write at least 15 words
The sea view and free wireless internet, good breakfast and spacious room nothing
Staff helpful, rooms cleaned every day to great standard, choice at breakfast good. Would recommend. Hotel in great position on Biera Mar, but unfortunatley booking map shows this hotel miles away, so people may not book if going by map location on website. Unfortunately the 5th floor of the hotel is being refurbished, but nothing was mentioned when booking, also a new hotel is being built across the road, so quite noisy during thy from about 07.00 am.
The swimming pool and the bar inside the pool were excellent. There was also a gym by the pool and the lobby was nice and cosy. Perfect for a big group like our. The breakfast was great with all the typical brazilian delicacies. The hotel is right in front of a beach, but that beach is really dirty, stinks, and you can't swim there. There are really nice beaches nearby but you have to catch a cab or a bus.
Very few of the staff we could communicate with. And most importantly they removed from our credit card for 7 days instead of the 6 days we had booked for and stayed and at the last minute before we had to leave for the airport they still did not have a proper bill. I sent them an email but still no response I still do not have a bill to verify my stay and present to my company. Can you help?
The breakfast and the pool. The restaurant.
The staff were not fluent in English and this was a major difficulty. The hotel did the charges to my credit card while I was there without my knowledge on Oct 1, 2008. This created problems while trying to check out before leaving. They basically did not abide by the terms of the contract with Booking.com
Location did not get a room with sea view, chnaged the room for later view but got the repair works next door in the morning and in the afternoon from each side of the room, left late in the night for next leg of my journey. Coming back later in the week checked into holinn enjoyed it a bit more.
Nothing special, it is regular hotel. I've stayed in several hotels in my life (Sheraton, Four Points, Holiday Inn, Sofitel, etc.) and I have never experienced what happened to me in this hotel. Around 4.30 AM someone from cleaning service tried to enter my room while I was sleeping. She unlocked the door with her key and pushed hard, only to be stopped by an inside lock. Although I shouted her to get out as loud as I could, she took some time (I believe I woke up the entire floor). I will definitely never go back to that hotel (or any other Costa do Mar) in my life.
Helpful staff, free internet, great shower, wonderful ocean view, value for money, proximity to beach and restaurants. Breakfast was good but not as varied as at other hotels in the city.
Nice modern and simple hotel where all the rooms look at the beach, definitely no ripoff, the best breakfast buffet we had seen in a while (not a given in brazil) great shower (also not widespread here) a taxistand right in front. The street that runs in front of the hotel is quiet, the wide city type beach right across. The staff friendly and accommodating.
Nice hotel, right by the beach. I imagine all rooms must have a beach/sea view. Its close to the most central parts of Fortaleza. The hotel staff is very helpful and supportive.
The room was standard size with sufficient lighting and space. The buffet breakfast was excellent and included a variety of tropical fruits and freshly prepared fruit juices. Staff was friendly and accomodated most of the questions. The hotel is very close to the city centre which is not very safe at night.
Good location, good breakfast, parking included with valet service, a little expensive for it's category
Very good localization, on Iracema beach, spacious and clean room with ocean view. Staff friendly and helpful. Delicious breakfast, good choice of meals. Taxis in front of the hotel, bus stop very close. We would definitely choose this hotel again.
Ocean view and steps from all the action at Iracema Beach; great breakfast buffet; nice pool; reasonable price; friendly and helpful staff.
Very friendly Staff, Good food, Great location Room was a little small
Great location, right at the beach and near famous Pirata bar. Nice pool and helpful staff. Breakfast has a wide variety of foods. Swimming pool closed off for a private party one evening, but no notice given to guests about this, and no discount for diminished facilities. Gym equipment in poor state of repair.
Nice staff, good service , free parking and internet Noisy inside rooms and entrance doors dont fit tightly
The rooms were fantastic. I had a great night sleep The Internet. They have wireless, but not in the room, only wired in the room. But you have to buy the cable unless you have one with you.
I was there for the World Cup and the hotel was located directly across the street from FIFA Fanfest. I don't know if it was Kayak or Holiday Inn, but one price was listed and once you go to book the room it's suddenly $80 more in "fees" and "processing." Felt completely ripped off by that. Not booking with Kayak again.
The room was comfortable and the hotel was in good shape. While the hotel has a pool, it is only sunny at the pool until 12 noon, as the hotel building blocks the sun thereafter. There is a beach directly across from the hotel, but it is unused since it used to be a garbage dump - everyone takes the bus to the main beach area.