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Rooms were very nice and luxurious. Could of had more selection or bigger areas for eating and drinking on site.
Center of the city location, perfect for both shopping, dining and business. Modern decor, great rooms with city views. Front desk is a pleasure to deal with....quick, knowledgeable and will do all possible to help every way the can. No lines or wait time checking in or out. Breakfast is fantastic, both assortment and service. The only hotel really to stay in Frankfurt. For those expecting massively large reception hall, this is not it. It is a boutique hotel, but what a hotel this is.
Most everything Nearly nothing but if there is complementary water in the room
Personal attention to guests needs and wishes. Rooms were luxurious, comfortable and well kept, I will come back.
I feel that i am in my country It need to renew
Everything. Best hotel for the value. Breakfast buffett was really goo The food at the Lebanese restaurant was just o k
From the reception staff to the bar staff - Excellent all around Will stay there again on my way through town. Excellent location
Great location and beautiful rooms. If you workout, you have access to a fantastic health club which next to the hotel. The rooms were what I would expect for a hotel of this calipher. However, common areas such as the lobby were small and became crowded with guests checking in and out. I was disapointed with the level of service from the staff. I had a maid wake me up on a Saturday morning before 8 AM wanting to clean my room. I wasn't even checking out that day. It took a number of staff levels and a fair amount of my time to get that situation resolved to my satifaction.
An absolute gem. Make sure you stay there. Nothing
Morgenmaden var fantastisk og servicen genrelt meget høj! At internet bliver integreret og at det ikke skal koste eksta. Det finder man naturligt nu om dage og det er forventeligt at mange at der selvfølgelig er adgang til nettet (en timepris på 12 Euro som det er nu er alt for dyrt!)
Central beliggendhed og god morgenmadsrestaurant Lav de gennemsigtige vægge i brusekabinen om - det virkede mildest talt noget "specielt".
Designet er gennemført, og restauranten på 6. etage er fantastisk og har en skøn udsigt over byen. Nej.
meget venligt personale, fantastisk udsigt
opholdet på Innside Frankfurt Eurotheum var godt. Hotellet er lidt high tech og vi havde lidt svært ved at finde indgangen til hotellet da vi ankom. Da vi var kommet ind vr der dog ikke noget at klage på. Fine værelser og god betjening.
Fantastisk hotel i skyskraber med endnu mere fantastisk udsyn over byen! Skal opleves!
I stayed in the executive room and enjoyed the services available at the executive lounge . The executive staff were very courteous.The reception staff were very professional and helpful. At the moment cannot think of anything .
everything you would expect from this quality of hotel Having a room facing the front road to much traffic noise
Moving to the NH Frankfurt City Hotel Inability to fix internet, missed phone messages, no dial tone on room phone. Not a Starwood experience.
The hotel's main areas are beautiful, and the room was quite nice, Prices for food and beverages were outrageous. High-speed internet access was not offered in my room type.
Location musty smell in rooms
Wonderful location for whatever you like to do. very friendly staff.. :) If it only be a bit cheaper ;)
Location is very good for shopping. Renovation being done in the middle of the lobby and right outside.
Service Small breakfast buffet for the price
We liked almost everything specifically the staff Prices of food and drinks
nice pool, comfortable meeting rooms
Meget venligt personale, super god morgen buffe og der var super stille på værelset. Hotel værelsets udseende stemte ikke overens med de fire stjerner. grimt gulvtæppe, kedelig vindue til baggård, klodset møbler/fjernsyn. Kortet til væreslet/elevator virkede kun i perioder, vi var nede i receptionen fire gange på tre dage for at få det kodet om.
Værelset udmærket - godt lydisoleret. Morgenmaden overdådig og varieret Beliggenheden ideelt - centralt og let at komme til/fra i bil..
Meget central beliggenhed.Imødekommende og professionelt personale
Den helt fantastiske morgenmad Ikke på nuværende tidspunkt
Fabelagtigt morgenbord Havde booket værelse 2 dage før ankomst. Var ikke registreret og fik et enkeltværelse med en queen size seng. Housekeeping var dog flinke til at få div ting afleveret til et dobbeltværelse. Fik en uforskammet behandling af receptionisten.Trods air-con alt for varmt i værelset.
At det er tæt på shopping og U-bahn. Deres W-lan kører bare ikke.
Alt var godt, super beliggenhed, yderst venligt personale, rigtig god morgenmad med både kolde og varme ting og frugt, hele hotellet -inventar og badeværelse var helt nyt, meget rent, næsten ingen trafikstøj selvom det ligger 5 min. gang fra gågade og centrum...
very good staff and excellent location, possibility Russian language TV and free Wi Fi
The bed was comfortable and the staff very helpfu and friendly, very close to Xmas market
Friendly staff, all needs catered for. The shower tiles were mouldy (in between the tiles and in the corners of the shower).
closeness to downtown
location to train no
The hotel was really central, clean. Breakfast was good there was a huge selection of food. Staff were friendly and helpful.
Very good location The room was perhaps not cleaned as well as it could have been.
Staff are very friendly and very helpful. The location of the hotel can also not be faulted. The rooms are a tad on the small side and rather warm
It was good place and situation is very good. Breakfast was good. There wasn`t a little "Lobby Bar" .
Behavior of the staff and reception was excellent That was the 1st time that I saw in that hotel that they didn't change the sheet and pillow cover and blanket cover for next guest! That was the 1st time that I saw some hair and dust on the sheet and pillow cover there. That was my favourite hotel and I wondered!
The elevator didn´t work some times.
i think the room is relatively very big, but that's it, Even though each room is equipped with a very nice kitchen. There is no information how to rent kitchen stuff such as a pot and a pan. During my stay, i felt some bothersome to ask how to rent them. So i never used the kitchen. i think it's a waste of money if you choose this residence hotel for using kitchen.
The location is excellent. The breakfast is good. The staff are helpfull. The facilities are good. It is very suitable for a family with baby. As we have baby strollers, the doors are not openning automatically and so it was a bit diffecult to open the doors every time.
My three week stay at the LiV'iN Hotel was spectacular. The staff were always pleasant and willing to go above and beyond expectations. I wiill certainly look to stay there again when I return to Frankfurt.
Large apartment style room and proximity to the city centre The room was over heated but windows could be opened. The rate charged was greater than that quoted by Booking.com but remedied after we queried it.
All the reception staff were extremely friendly and helpful. The rooms are very spacious, well-equipped and very comfortable for the price. Location is also good -- five minutes walk along the Bleichstrasse to the Eschenheimer Tor; or 5-10 minutes the other way to reach the shops and retail galleries along the Zeil. It is hotel policy to block a large amount on your credit card as security for longer stays -- potentially might be an issue if, like me, you have a relatively low card limit and only one credit card, as your card will then be rendered unusable for the duration of your stay. This is fairly common practice in Germany apparently, so worth clarifying when booking.
Very accommodating staff. Nice, big room with kitchenette. Very functional. Laundry facility and little gym/spa in the basement. Very close to the main shopping street in Frankfurt. Very practical Rooms - esp the kitchen - are not clean enough. Gym machines are half broken - need to be serviced.
The room I stayed in was excellent They could do with more staff on reception.
We got a beautiful room, fully furnished and comfortable with a very nice view on Frankfurt city line. After a long haul flight a real relief was the sauna located on the basement level. A gem. The only breakfast option seemed rather expensive.
Room is big, people are nice and it is close to city centre. Cleaning is terrible
Elegant surroundings. Wonderful breakfast and service. The airconditioning didn't work particularly well and it was pretty warm.
the hotel suite is confortable. the hoel located next to shopping area.
no ashtray's in the smoking room, staff couldn't find me on either...appreciate it was opening night
very friendly and helpful staff.. large rooms but only small bedroom according to the room size.. very close to the city center in a walking way..
Good location & excellent value for money
The perfect location right next to city center, the comfort offered by the apartment at a very good value-for-money price, perfect staff always willing to please you. Underground closed parking is a real plus. If the restaurant's menu will include soups as well, we will really appreciate it.
Very good breakfast, good location and nice staff. The value for money certainly the reason for choose this hotel. Make some improvement in the lift.
Expensive, less servise and convinient, don't suggest family to go servise apartment, but they lock in the kitch said shall pay add 17 Euro then can open
Lovely and helpful staff! Nice and spacious room Kitchen wasnt very well equipped
Spacy room (apartment), well furnished, good breakfast, clean staff
The breakfast was great with good variety. Parking is excellent and free. Our 10 month old daughter was having a nap at checkout time and the hotel was happy with us checking out a little later. Great location, 5 minutes walk to the market (on Saturdays). It is a Christian hotel (part of the German VCH), this may please some people - it doesn't affect the stay (positively or negatively). The decor is from the 80s. But it has been well looked after and very functional.
The hotel is centrally located and I was able to reach the tourist areas on foot.
Staff: very friendly and helpful
It is a very quiet and nice place to stay. Just in town center. Very comfortable rooms. Excellent breakfast. No bar (no ice cubs) in the afternoons.
Very friendly and helpful staff. Great location with all facilities.
Every thing, the room, the internet, the free minibar, the quitness, the staff, the coffee and tea facility,...etc No thing, in fact it was great.
parking, internet, quiet place, nice room
Staff of hotle are cooperative. location good. area is quite. Cancellation and extension should be flexible to fulfill the customer cercumstances
The location is great. I walked everywhere. It was a safe place. I am a single woman and felt very safe coming back at 10 pm from Old Town Even though i asked for a single room, i am used to single bed being bigger. I live in the USA.
The hotel is very quiet, still near to the shopping area, the room was large enough foe even longer stay. Parking facilities are wonderful!
Jeg er chokeret over pris contra standard - selvom det var under en messe. Derudover ligger hotellet i et larmende kryds. Nok en dårlig oplevelse med Booking.com at I tjekker jeres hoteller
Helheds indtrykket er meget godt, særdeles venlig og service mindede medarbejdere, hotellet er en ren retro oplevelse og ikke noget for den som søger efter hypermoderniteteter. Fremragende morgenbuffet. Hotelets ejere bør reetabelere restauranten til den oprindelige, sikkert 1955-60 stil istedet for fusk bodega miljøet. Lidt mere tryk på det varme vand op til 7.etage, ikke helt miljørigtigt
Central beliggenhed. Pæn restaurant. Roligt stort værelser mod gården. Fin morgenmad.
fuldt tilfredsstillende Morgenbuffetten må gerne have et større udvalg af frugt
Til prisen er dette garni hotel ok, placeringen taget i betragtning. Værelset var rent og pænt. En del støj fra gaden. Morgenmads buffeen er beskeden efter normal tysk standard.
jeg betalte 310 € pr nat - og der var slet slet ikke valuta for de penge. ren messe-optrækkeri. prisen
Good hotel, friendly and helpfuld staf, U-bahn and S-bahn just outside the door, booking-com reservation gives free access to internet. Zeil with all its shops right outside the hotel.
Venlig og serviceminded personale. Reception (2 forskellige pers.) noget kølig og uengageret. Dårlig hjælp da vi havde mistet parkeringspolet til P-hus i nærheden. Vi fik telefonregning på 14 Euro, men ingen af os 4 fordelt på 2 værelser havde benyttet telefon. Er ved at blive undersøgt. Fejl, personalebrug af tlf. eller forsøg på at hente lidt ekstraindtægter hjem? Früstück ok uden de store overraskelser. 2-3 stjernet hotel. Oplæring af receptionister i servicering og interesse for gæsterne.
Receptionen ydede en ganske fortræffelig service og var altid smilende og venlige
Excellent location near shopping / eating area, easy access to the Messe - journey time just 15 mins. No English language channels on the TV!
stayed in frankfurt 5 times in different hotels This location was great rooms clean when we did find hotel from station it was right on shopping center directions are rubbish
The Location of the hotel was fantastic - directly in the centre of Frankfurt, near shopping, tourist attractions etc. There was nothing I didn't like about the hotel.
Central location Very poor heating in the room at the 5th floor
staff not applicable
City center location, small hotel with relaxing atmosphere and without noise and croud of people. No
location perfect reception staff might have been more friendly and welcoming
Perfect location, just several meters from the Romer square! Metro station "Hauptwache" is just 2 minutes away. Small, but comfortable rooms. Bathroom was good, but the bath tube was rather small. It was difficult to wash the hair:-) Friendly staff and good choice for breakfast. maybe the leder was too narrow..
We were met at check-in with such a lovely, helpful man who went out of his way to carry our suitcase because the elevator was broken. He also took the time to look up if the post office was open and showed us how to get there on a map. The room was clean, comfy, and spacious. Wide variety for breakfast in the morning! The two double beds put together to make a full bed were on wheels, so it was hard to cuddle together without pushing the beds apart!! It was also a bit stuffy with the windows closed, but a bit noisy with them open (our room overlooked the front, where drunken shouts were heard all night and construction started very early!) But these are minor issues for us. The most concerning thing was the incredibly rude and sour man working behind the desk in the morning. Complete opposite of the man who welcomed us! We heard this man speak curtly and impatiently with several customers as we sat for our breakfast. He should take notes from his kinder, older colleague!
good location No air conditioning in 30 degree heat. No english channels on the TV. Hotel is extremely basic but the room rates are very low.
Excellent location for the Frankfurt market, comfortable rooms. Minor comments only:No tea/coffee making facilities. TV had 1 channel only!