The rooms were new and well furnished. The staff was not very kind.
Artus is probably the best hotel I've ever stayed at. Great location, nice and friendly staff, good breakfast - and the rooms are wonderful. I'm gonna stay there every time I visit Gdansk. The hotel didn't have maps to give out, and I found that a little odd.
Beautifully decorated, small and homely. Friendly and informative staff. Good food and value breakfast. Located on one of the main streets for restuarants. Across from the cathedral and next to the police station. Can thoroughly recommend this hotel. There is no lift. We stayed on the second floor so this was not a problem.
The hotel is well designed, and in the center of the city. Excellent localization! Good conditions, well composed breakfast. The lack of the elevator. Some equipment lacks, e.g. the table lamp. The wi-fi was not delivered to the higher levels of the hotel. Misfunctional Sat-TV.
The location and price can't be beat. The room was small but stylish and clean. The bathroom was sizable and modern. The included breakfast was in a cute botique restaraunt, rather than stuck in the lobby as happens at other hotels. Very good value for money. There is no elevator -- could be a factor for older guests or guests with more luggage.
The decor of the bedrooms were especially good and the staff were friendly, efficient and took great trouble to get us adaptor plugs which we had forgotten.They offered us breakfast at 3.30am and we feel the service they gave us surpassed all expectations and we would like our thanks to be passed on to them. We would stay here again it represented wonderful value for money. It was a real gem of a find in the heart of Gdansk.
Starting with the exquisite location the reception staff were very friendly, courteous and efficient. The room was really beautiful. I travel 150 days a year and really appreciate finding a gem like this in a city I imagined to be very industrial. Although the windows were closed there was a lot of late night noise from the street below.
The location was fantastic,the food really nice and the staff very friendly and eager to help.All in all a very good weekend break and we would recommend the hotel and facilities every time.Well done Holland House.
Location, right in the centre of Old Town, Cleanliness of Hotel, Staff were helpful and their English was second to none, Decor of bedrooms was amazing and most important the price of room per night was great value for money..
The room was huge! The decor was extremely well chosen. The finish in the workmanship was just amazing. Well done. The door to the hotel was not separate from the restaurant. There were two doors on each corner of the entrance lobby which was the restaurant... One for the hotel and one for the restaurant. Both opened often but the one for the hotel (why it was there I don't know) didn't have a curtained lobby like the one for the restaurant so a blast of cold air shot straight in. Putting one on both would be the easiest solution. Fantastic location. Stunning little hotel. Food was great too. Fussy eaters shouldn't travel!!!
Location could not have been better, right on the main sqaure. The rooms were lovely, really big and really well decorated. Restaurant downstairs had good apple pie! A bit noisy from the corridor but not enough to keep us awake. Breakfast was cold but we were late...
The location is excellent (close to all the interesting parts of Gdansk within the city center / and still not noisy). The furniture in the rooms seems fairly new. The rooms are well equipped. We liked the wide variety of the breakfast buffet. The members of staff are friendly. To go into your hotel room you have to go through a nice large room which looks like a bar, but is a restaurant. If coming back to the hotel after 10 p.m.it is nearly impossible to have a drink at the bar. We could understand that they do not want to serve meals after 10, but why should not there be a person who can sell the guests at least a drink or two before midnight. One night they made an exception for us, but not for the next guests who asked.
it was a beautifully designed and furnished accomodation, with very friendly staff and good food. Perfect location in centre of Gdansk.
Highly comfortable, centraly located, excellent view on the central fairy tale-like square, a lot of pleasant touches on the interior and furniture. Friendly and helpful personnel, great breakfast. Very good value for money. Disliked nothing. Liked everything.
Spacious room, good breakfast, excellent location, friendly and helpful staff No air conditioning in bedroom
Centralt beliggende hotel med gode rummelige værelser. Vi var 5 personer i 2 lejligheder. Personalet var meget imødekommende og der blev serveret en god morgenbuffet. Vi var på familieweekendttur med meget billig flytransport med Wizzair fra Malmø til Gdansk, det kan anbefales - byen var en positiv oplevelse for os.
Cozy Room is too small
The best possible location for exploring Gdansk. Lots of eating places and attractions within walking distance. The bells of the Cathedral next door chimes every half hour day and night.
a very warm and welcoming atmosphere
Personnel was very helpful and rooms tidy. Hotel is situated in a very good place. Hairdryer would have been nice at this time of the year.
Very friendly hotel in the best street in Gdansk and Poland! Sat outside evry morning with a fresh breakfast and a view of the largest church brick building in the world. Highly recommended.
Staff, location, room & building n/a
Very welcoming staff, and great location Nothing
Staff very friendly and informative. Room was quiet as I requested and very comfortable and clean. Location of Hotel was also excellent as very close to all attractions. Price of room was somewhat more expensive than what I budgeted for but this was made up for by overall experience.
The situation of the hotel is wonderful. It's in the very center of the city. It's a kind of really old house. they'd better fix their water heating system since it's quite a fun experience when you feel that hot water is noe cold with you head in shampoo :)
Charming house on a very charming narrow street. Perfect location. Several good places to eat and drink within 2-3 minutes walk. Full of character. Pleasant spacious bedroom, with very modern bathroom. I saw previous comment regarding foam mattress, No need to worry. Looked a little basic, but seemed a good quality foam mattress. I found it very comfortable. Indeed the house, and bedroom were of a much higher standard than I expected, - class. And the room was beautiful. Full of light in the mornings. I Really enjoyed my stay.