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Spacious brand new room, attentive front desk staff, excellent location for exploring Grand Canyon. Housekeeping managed to accidentally skip the room twice, but were happy to let us pick up items as needed, such as coffee etc.
Immediately when walking in the door, staff was so friendly and gave us a free upgrade. The rooms were gorgeous, specious, and clean. We couldn't have asked for better when looking for a place to stay last minute for a really great price. Would definitely recommend! The only downside to this stay was the hot tub. There were so many bubbles that were brown with visible dirt and hair on top of the bubbles. Not a deal breaker, but made me question the cleanliness of the hot tub.
Very close to the Grand Canyon park entrance.
Excellent location, close to Grand Canyon and restaurants. Great place to stay. Doors are to thin. Can hear noise from hallway.
I liked the location Gym was awful
Everything was great. They are doing some construction adding 2 new pools, 1 indoor and 1 outdoor. Very nice rooms and amenities. The only thing I really didn't like was they didn't have anything saying that they didn't have a pool. The kids were looking forward to swimming.
Location Cost, small room
Excellent value. Clean rooms and comfortable beds. Good amenities. None
Very spacious and clean. Nice staff and facilities.
Location and rooms We asked for some tea bags and the front desk flatly refused by saying they were very busy to send anybody to the room! Never heard this before in my life.
great location, close to the grand canyon parking lot was completely full, at 8pm on a Wednesday!
The location to the Grand Canyon was great. The hot tub was nice. There was no Kleenex in our room. Shouldn't have to pay extra for the breakfast buffet which was okay. The free self serve breakfasts at the Comfort Inn and Holiday Inn were much better. The shower in the new section is odd and should have more privacy. You can not adjust the thermostat to less than 66 degrees for night time sleeping making the comforter too hot and a sheet too cold.
Near the grand canyon
Good breakfast Not helpful desk staff
I liked everything except the pillows The pillows were not ok.
Internet service was terrible. Couldn't even connect to the Wi-Fi until 6 a'm. Hôtel had a letter explaining there is terrible internet service, but that didn't stop them from claiming to provide it before I booked the room.
The staff at morning breakfast was AMAZING! so hospitable and friendly. It was a great way to start the morning. The hotel also gave us great maps that we used, especially the grand canyon map. I felt like some of the night staff were annoyed to help. And we couldn't find eat swabs anywhere in the hotel.
Comfortable bed Older, with upgrades that look like upgrades.
Loved the breakfast! So many options. The room was clean and beautiful. Great location. Not far from the Grand Canyon park. Worth every penny. Can't complain!
Great room, clean , great beds Breakfast not as good as others in area
throw blankets appeared dirty
Et stort hotel med et upersonligt, forretningsmæssigt personale. Værelset var mørkt og med balkon til indvendigt mørkt haveanlæg.
Dejlige værelser med rigtig god beliggenhed nær naturparken. Fin service i receptionen samt hos cenciergen. Vi blev opgraderet og fik nogle meget gode værelser.
udmærket stort værelse til pengene buffeten var ens hver dag
Receptionen og rummet var i orden, men betjeningen i resturanten var skidt. Morgenmad var inkluderet (continental breakfast), men det varme skulle man betale 6$ ekstra for pr. person, dette levede ikke op til de forventninger vi havde af stedet.
Super centralt ift til indgangen til Grand Canyon
Close to the rim, with some cabins right on the rim. Great price for location. Cabin furnishings and bedding are pretty dated - but seemed clean enough. The location is what makes this place.
location, cleanness, cute style. no tv, no wi-fi.
Location was great. And the staff was very kind and helpful to make the most of my short stay there. There was no fitted bed sheet which was a little off putting. Also the doors weren't sound proof so was quite loud being next to an exterior door hearing people pass in and out.
From check in to dinner and drinks, the staff was personable, friendly and engaging. Prime location! Don't expect hot food in the cafe ten minutes before closing... Our fault completely, and the cauliflower was delicious.
It would be helpful to provide a bit more light to the outside of the buildings as rooms are difficult to find.
Beautiful room. Great location. Clean. No wifi in room. Sterile, corporate lobby. Cafeteria style restaurant. No continental breakfast.
The location is amazing. The room was lovely, spacious, quiet and in a great location close to the rim. A fabulous family destination - the weather was kind and the location beyond words.
The stairs were covered with snow very hard to maneuvers. The coffee pot was broken