Excellent value. Clean rooms and comfortable beds. Good amenities. None
Location and rooms We asked for some tea bags and the front desk flatly refused by saying they were very busy to send anybody to the room! Never heard this before in my life.
Very close to the Grand Canyon park entrance.
Hotel was clean and quiet. They have a very large complex with a decent amount of parking. There are plenty of places to eat and they have a nice gift store. Would definitely choose this hotel again. Breakfast buffet was a little over priced. Parking was sometimes far from room
The hotel was very nicely appointed, the room (upgraded to deluxe double queen room) was large, and the beds were super-comfortable. We stayed in the 7000 building. There were in-room Keurig coffee makers. The staff was extremely accommodating when we asked for extra K-cups. We had breakfast at the dining room near the front desk. The coffee there was superb. We only stayed one night, but I would stay there again, in spite of the thin walls, if I got another deal like the one I found on Kayak.com. The walls are very thin. You can hear people going up and down the hallway, as well as the people in the upper room. The bathroom had a vent that led directly from the bathroom upstairs, so you could hear people talking. The bathroom door had a frosted glass insert that lit up the entire room if you turned the light on in there during the night.
Immediately when walking in the door, staff was so friendly and gave us a free upgrade. The rooms were gorgeous, specious, and clean. We couldn't have asked for better when looking for a place to stay last minute for a really great price. Would definitely recommend! The only downside to this stay was the hot tub. There were so many bubbles that were brown with visible dirt and hair on top of the bubbles. Not a deal breaker, but made me question the cleanliness of the hot tub.
Location Cost, small room
Spacious brand new room, attentive front desk staff, excellent location for exploring Grand Canyon. Housekeeping managed to accidentally skip the room twice, but were happy to let us pick up items as needed, such as coffee etc.
great location, close to the grand canyon parking lot was completely full, at 8pm on a Wednesday!
The cover sheet had blood on it and when I took it off the next blanket had a yellow pee spot. I called the front desk to request a new blanket and was given a thin fleece blanket with 2 hair balls. Will never stay here again.
Very spacious and clean. Nice staff and facilities.
Everything was great. They are doing some construction adding 2 new pools, 1 indoor and 1 outdoor. Very nice rooms and amenities. The only thing I really didn't like was they didn't have anything saying that they didn't have a pool. The kids were looking forward to swimming.
Comfortable bed Older, with upgrades that look like upgrades.
Internet service was terrible. Couldn't even connect to the Wi-Fi until 6 a'm. Hôtel had a letter explaining there is terrible internet service, but that didn't stop them from claiming to provide it before I booked the room.
I liked everything except the pillows The pillows were not ok.
throw blankets appeared dirty
Great room, clean , great beds Breakfast not as good as others in area
Loved the breakfast! So many options. The room was clean and beautiful. Great location. Not far from the Grand Canyon park. Worth every penny. Can't complain!
The location/proximity to the Grand Canyon is perfect. And there is plenty within walking distance. The breakfast (and breakfast staff) was also excellent. The air conditioner in our room did not work at all so we were very warm and uncomfortable - and our view was of a wall.
Was part of a group that went to hike the Grand Canyon. This hotel is conveniently located and near the canyon. Staff was friendly. Good breakfast and friendly pancake makers. It may seem a bit pricey, but not more than others when compared to the other hotels in town.
Good breakfast Not helpful desk staff
The staff at morning breakfast was AMAZING! so hospitable and friendly. It was a great way to start the morning. The hotel also gave us great maps that we used, especially the grand canyon map. I felt like some of the night staff were annoyed to help. And we couldn't find eat swabs anywhere in the hotel.
Near the grand canyon
I love how they were so clean and eco friendly.breathtaking view and lots of animal life too. Everyone takes very good care of this great park
It's a bit dated and plain but given its location and purpose it's a great value. The Grand Canyon is within walking distance in the food court was excellent. It was quiet and comfortable.
Close to Grand Canyon Outdated everything! For the price it was a very poor room. Carpet was dirty and worn. Room needed a total makeover. None of the above descriptors fit this room. I picked family as it would be the best fit.
No surprises. Clean, comfortable room, convenient to.Grand Canyon National Park and walking distance to restaurants. We stayed in the main building in a deluxe double queen room in the section that does not allow pets (they have a.separate area with pet friendly rooms). Perfect for our needs. Would stay again.
Clean and spacious rooms. Parking gets a little crowded, and dragging our luggage up and down the building till you find your room was an adventure. Very central to restaurants and park!!
It was convenient to the Grand Canyon National Park. The rooms were comfortable and clean. Air conditioning in the room didn't work. The staff were unfriendly and unhelpful. When I asked for information they talked to me like I was nuisance and gave me the bare minimum information. Overall, although the hotel itself was comfortable and clean the staff were below average and didn't seem to know much about the National Park.
Very nice. Staff.helpfull Nothing
Location was great. And the staff was very kind and helpful to make the most of my short stay there. There was no fitted bed sheet which was a little off putting. Also the doors weren't sound proof so was quite loud being next to an exterior door hearing people pass in and out.
Close to the rim, with some cabins right on the rim. Great price for location. Cabin furnishings and bedding are pretty dated - but seemed clean enough. The location is what makes this place.
location, cleanness, cute style. no tv, no wi-fi.
Et stort hotel med et upersonligt, forretningsmæssigt personale. Værelset var mørkt og med balkon til indvendigt mørkt haveanlæg.
Receptionen og rummet var i orden, men betjeningen i resturanten var skidt. Morgenmad var inkluderet (continental breakfast), men det varme skulle man betale 6$ ekstra for pr. person, dette levede ikke op til de forventninger vi havde af stedet.
Dejlige værelser med rigtig god beliggenhed nær naturparken. Fin service i receptionen samt hos cenciergen. Vi blev opgraderet og fik nogle meget gode værelser.
Super centralt ift til indgangen til Grand Canyon
udmærket stort værelse til pengene buffeten var ens hver dag
The stairs were covered with snow very hard to maneuvers. The coffee pot was broken
Location was great. Good proximity to the visitor center and the the south rim drive. The rooms have aesthetically been updated, but corners were cut. Poor taping job. Missed paint in our room after a towel bar was moved to a new location
From check in to dinner and drinks, the staff was personable, friendly and engaging. Prime location! Don't expect hot food in the cafe ten minutes before closing... Our fault completely, and the cauliflower was delicious.
The location is amazing. The room was lovely, spacious, quiet and in a great location close to the rim. A fabulous family destination - the weather was kind and the location beyond words.
The booking agency, bookit.com
It would be helpful to provide a bit more light to the outside of the buildings as rooms are difficult to find.
Great Nature. Great Park. Excellent hikes. Scenic views. Cozy rooms. Wonderful place to spend a weekend getaway from the city and office to natural wonders of the World.
Beautiful room. Great location. Clean. No wifi in room. Sterile, corporate lobby. Cafeteria style restaurant. No continental breakfast.
Proximity Poor value. Basic rooms, no internet, limited to no cell service. If had known would not have booked. Stay in Tusayn for better value and amenities.