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Et stort hotel med et upersonligt, forretningsmæssigt personale. Værelset var mørkt og med balkon til indvendigt mørkt haveanlæg.
udmærket stort værelse til pengene buffeten var ens hver dag
Super centralt ift til indgangen til Grand Canyon
Receptionen og rummet var i orden, men betjeningen i resturanten var skidt. Morgenmad var inkluderet (continental breakfast), men det varme skulle man betale 6$ ekstra for pr. person, dette levede ikke op til de forventninger vi havde af stedet.
Dejlige værelser med rigtig god beliggenhed nær naturparken. Fin service i receptionen samt hos cenciergen. Vi blev opgraderet og fik nogle meget gode værelser.
Excellent location, close to Grand Canyon and restaurants. Great place to stay. Doors are to thin. Can hear noise from hallway.
Everything was great. They are doing some construction adding 2 new pools, 1 indoor and 1 outdoor. Very nice rooms and amenities. The only thing I really didn't like was they didn't have anything saying that they didn't have a pool. The kids were looking forward to swimming.
The important things worked - the climate control was on point (a rarity in hotels), the bed was comfortable, the location was great for us, the fridge worked and the WiFi had no problems. There were some small minor things - hair in the tub, the sink leaked around the handles, there was a light out, and the TV channels in no way matched the guide they gave us. But overall a decent stay. You're there for the Grand Canyon, but we were there in December, in a snowstorm, so we spent more time indoors than most people probably do.
Location Cost, small room
great location, close to the grand canyon parking lot was completely full, at 8pm on a Wednesday!
Very nice facility. Rooms were very nice. The " on the go breakfast is a joke". They really need a viable free alternative. Even lower cost places have a decent continental breakfast included. When I booked this there was no mention of the fact that the pool was under construction. So no pool. The Hot tub was dinky. I had a gift card for Best Western and somehow they managed to apply it to the room then not. I don't know why as it was never explained to my satisfaction as to why. Then they didn't have my card anymore as it was sent to accounting and they assumed I would get one in the mail. I didn't have time to argue all these things as we were only there for the night and were on a tight agenda. Also they first sent us to a room that was being repaired and had workers in it. They switched us to an upgraded room which was nice but come on we don't know something is under construction?
Location and rooms We asked for some tea bags and the front desk flatly refused by saying they were very busy to send anybody to the room! Never heard this before in my life.
The location to the Grand Canyon was great. The hot tub was nice. There was no Kleenex in our room. Shouldn't have to pay extra for the breakfast buffet which was okay. The free self serve breakfasts at the Comfort Inn and Holiday Inn were much better. The shower in the new section is odd and should have more privacy. You can not adjust the thermostat to less than 66 degrees for night time sleeping making the comforter too hot and a sheet too cold.
Excellent value. Clean rooms and comfortable beds. Good amenities. None
I liked the location Gym was awful
The hotel is nice and clean . The breakfast is not free also there was only one small shampoo,one small conditioner and one little soap in the room. No iron or blow dryer or anything else. Not enough towels
This hotel is in the heart of Tusanya, the small town outside Grand Canyon National Park. We were lodged in a separate building than the main hotel. The cable TV in the room was defective, with not all channels coming in clearly. In fact, running the microwave oven caused more interference in the TV. I hadn't seen this problem in years.
Location was great. And the staff was very kind and helpful to make the most of my short stay there. There was no fitted bed sheet which was a little off putting. Also the doors weren't sound proof so was quite loud being next to an exterior door hearing people pass in and out.
location, cleanness, cute style. no tv, no wi-fi.
Close to the rim, with some cabins right on the rim. Great price for location. Cabin furnishings and bedding are pretty dated - but seemed clean enough. The location is what makes this place.
Beautiful room. Great location. Clean. No wifi in room. Sterile, corporate lobby. Cafeteria style restaurant. No continental breakfast.
It would be helpful to provide a bit more light to the outside of the buildings as rooms are difficult to find.
The stairs were covered with snow very hard to maneuvers. The coffee pot was broken
The location is amazing. The room was lovely, spacious, quiet and in a great location close to the rim. A fabulous family destination - the weather was kind and the location beyond words.
From check in to dinner and drinks, the staff was personable, friendly and engaging. Prime location! Don't expect hot food in the cafe ten minutes before closing... Our fault completely, and the cauliflower was delicious.
Near the grand canyon
throw blankets appeared dirty
I liked everything except the pillows The pillows were not ok.
Internet service was terrible. Couldn't even connect to the Wi-Fi until 6 a'm. Hôtel had a letter explaining there is terrible internet service, but that didn't stop them from claiming to provide it before I booked the room.
Comfortable bed Older, with upgrades that look like upgrades.
Great room, clean , great beds Breakfast not as good as others in area