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convenience, near the main road, ferry the mattress is bad, sleep is not good, breakfast is so so
I liked the closeness to the main walking mall. Would of liked some tea & coffee making facility in our rooms,
We arrived early but were allowed into our room. Staff were helpful and friendly. We stayed for only one night ahead of our flight but would happily return for longer. Five minutes walk from bus station and three main museums. Excellent breakfast included in price.
Large room, excellent facilities and helpfulness of staff, especially as only 2 star. Really good value for money. 5 minutes walk from all central points in Herakleio. Slight difficulty finding by car but parking available at the hotel.
Location was perfect, near port and near main street.. Mattress is very bad, I got back pain when I stayed in this hotel for total six nights. Water was not hot enough. No free internet was inconvenience
A luxury hotel with excellent staff and fantastic food. Located near marina, port and easy walk to shops, museums etc.
Perfect location in the heart of the city next to bus terminal . Friendly multilingual staff. Luxurious atmosphere.
Excellent, helpful and friendly service. Immaculate presentation Dinner was average - not up to standard set by the rest of the hotel
The building, the hard wood floors, the breakfast, people were nice. There were very few people working ! there was no one at the front door when we arrived and we had to walk to the receprtion to tell them we needed someone for our luggage... they send a girl(a waitress) to pick them up!!! I felt bad for her. There was something uncomfortable about how the ground floor was designed , the location of the reception behind all these glass doors!
The hotle is very well situated with near access to 25th of August St. and the Market. The view of the venetian castle and harbor from from the hotel is dreammy. The hotel itself is very designer modern inside while classic outside. The staff was very helpful and friendly. The breakfast buffet was wonderful. The salads were very good at the roof top restaurant. They arranged for timely transportation to Knossos and the airport. My only bad experience was a group of very roudy Japanese tourists which may have had too much to drink and woke me up at 12:30 a.m. on my last night here. Otherwise, this was a perfect stay.
Great service, nice room. Noisy at times as located in the proximity of the airport. Then again so is almost all of Heraklion and the windows keep out most of the noise. The step up chair provided in front of the bathtub to climb in and use as a shower is a nice touch but I prefer a separate shower without the climbing exercise.
Good hotel nice staff perfect location to start and finisch your trip to crete, next to harbour and airport, no noise and relaxed atmosphere nice breakfast
Jeg var skuffet over kvaliteten på hotellet, da beskrivelsen og billederne jeg så på nettet, lovede noget andet.Værelset var meget lille. Jeg havde bestilt et værelse med havudsigt, men der var ikke meget udsigt. Kun hvis jeg lænede mig ud af vinduet kunne jeg se havet. Iøvrigt vendte værelset ud til en anden stor bygning.Det hotellet lover på nettet svarer ikke til virkeligheden
We didn't like our room at all, because it was full of cigarettes smell (we asked for non-smoking room) and without a real window. So - no fresh air at all! The location, service and breakfast were good & staff - friendly.
Good breakfast. Rooms were nice, but balcony was in poor shape / not very appealing.
Location near the port and the bus station
Innkeeper gentleman was very concerned for our well-being. He was a welcome sight after two days of sight-seeing. Cleanliness was topnotch. Room was spacious. Plentiful breakfast, too. Well, being from North America, it's always a challenge to adjust to shower sizes here.
we chose it as close to the port and it was
Our welcome and the cleaness of the room Our room did not have a outside window, would not have liked to stay in that room moor than one night
It was perfect, that there is wi-fi in the hotel and I could use the internet. The breakfast were not so good.
Very friendly and helpful concierge who did everything he could to help us in whatever we needed. We did not ave access to out room until after 5pm - some 5 hours after the official check in time !!!
close to port noise, size of room cleanliness, location on main road
Younger man at desk was only staff member who spoke English & he was nice. Location close to port was convenient Surrounding area not great....very basic room, but adequate. No breakfast or wi-fi
Central to the town
This is the friendliest, most helpful, and cleanest hotel I have stayed in. Thank you, I have appreciated it.
Closeness to the centre of town Scruffy surrounding area
Friendly proprietor, good location, cleaner than most hotels in this class. Overall good value.
Location was great. Side street away from the noise. Very small room. Very basic, don't have any expectations.
Stayed one night as a stop over. Owners very welcoming and helpful, room clean, was as advertised. We were most grateful that we were able to leave our bags behind for the day to sight see post check out. Thank you! Water pressure poor, I have long hair and didn't attempt to wash it.
The good think,that is not far away from the old town. This hotel is to stay one night,not more.My room it was small with old furniture,shared bathroom.My opinion,that for one person 35eur per night it was expensive.
We were very pleased with hotel - value for money. Size of hotel, situation and cleanliness; all suited us. The provision of kettle, coffee, tea in room was an excellent plus. Not a case of not liking - would have prefered to have had the opportuniy of continental breakfast.
O.k. I guess when you don't want to pay too much for a room in Heraklion is a location we consider convenient to walk in the city and take the bus to go to Knossos. Not very nice
That it was only one night/good value for money, though I had to ask for a fan, which did not work properly. Room tiny, in a not to great area.