Loved the look and the set up and the modern rooms The people who run the hotel are super unfriendly. They 'lost' my reservation and didn't care to find it until booking.com called them. They also refused to move their Mercedes out of the circle drive so we could get through and instead told us to back into the busy intersection
Location, the renovations were skin deep and didn't extend to the $150 a night room I was in! The need for some paint and attention to detail were VERY evident. The front desk staff was unfriendly and unhelpful. NO facilities other than a tiny pool and a truly dreadful continental breakfast area.
Clean sheets. Lots of space. Great location for the price. Do not drink the water from the tap or the free coffee from the continental breakfast. Stayed there for three nights with a friend. The first night we celebrated with some old friends and thought we were just hungover in the morning. We drank a lot of water from the tap trying to counter the it. The second morning (not hungover), my friend and I drank a few cups of free coffee while waiting for a friend to pick us up. Both of us got the shakes, sweats and felt nauseous. Didn't put it together until the next morning when I drank more of the free coffee while waiting for a my ride to the airport. Same symptoms. My driver told me he had another guest from the hotel say the same thing.
The hotel is direct in the heart of Hollywood. Friendly stuff. Big rooms with kitchen.
I think this hotel is good location, near hollywood bvd, and cheap for hotel at good location. There is no bell man, and breakfast is fair..
Great location, close to a metro station and to a tourist bus stop. Coffee and tea at the reception 24 hours. All the staff very friendly and helpfull. Always smilling and trying to help you which I really appreciated. Breakfast very basic but not a problem for me. Some hotels around dont offer breakfast inclusive.
location & free parking
The location is awesome.Albin,the employee at the front desk was extremely helpful. The hotel needs renovation.The brekfast is a disaster:(
Location,friendly staff,complimentary breakfast and all day coffee.Very good choice would stay again.
Location, off road parking
every thing nothing
Friendly and helpfull staff, clean rooms and a great location.
The staff were very friendly, helpful and efficient.
I got a free upgrade to a suite. The low light in the foyer was ridiculous
The location ws great! No bathrobe
Great value hotel in a great location
The location was great. The room was a little small, but had charm. We were comfortable there.
Had problems with lock system on door. Maintanance man came, removed complete door handle and then disappeared. After an hour waiting we needed to go out and security were most unhelpful but finally came and stood by door so we could leave room as there was no way we could lock it.
The room selection was fulfilled. I have been staying at the hotel for almost 15 years. Fan Coil Unite was noisy.
The staff was friendly, attentive and available for all our needs.
Central location in the Hollywood area. Beautiful interiors from lobby to restaurant and inviting exterior areas around the pool and outside bar. Excellent and fast service all over. One night when we had a little plumbing problem : ) in our toilet, the janitor fixed it within 10 minutes. Could definitely book this hotel at my next visit to LA.
Very close to amenities and entertainment relating to my stay. Construction and hammering started very early in the morning so I never slept well. With jet lag on top of it, I came home totally exhausted when this was to be a relaxing few holiday days. Also, my window looked out onto the roof of 2nd floor and workmen could peer into my window. As a result I had to keep my curtains closed at all times. I did not get to enjoy the daylight. Room was very small and not altogether clean - dirty carpet and automan. Certainly not at all what I was expecting from a superior room. Overall not a great stay.
Godt hotel, super beliggenhed og venligt, hjælpsomt personale. 101 en hyggelig cafe. Tilgængelig computer med internetadgang i lobbyen for os der ikke selv har medbragt laptop.
Dejligt hotel meget tæt på Hollywood Walk of fame, Sunset blv., og Hollywood skiltet.
Everything was just fine, good location, easy to come to rest of L.A. with Metro. Nice clean room with all what you need to a very good price.
cheap public parking next door (15$ daily max) rooms show signs of significant wear & tear. front desk unfriendly
Location and friendly staff Parking fees
The hotel just can't make up its mind on these fees. They didn't charge us any extra fees when we first started staying here. They charged us $25 for the service dog and $25 for the extra bed fee and now $25 for extra person fee We extended our stay a couple days BC our house isn't quite ready. they made us check out by 11am & couldn't keep us in the same room. 6.5 hours later we got into a different room. GM told us today we can't stay here anymore after this reservation
This guest did not leave comments about this hotel.
Location was amazing and the friendly staff. Entering and exiting valet is tricky.
location, cheap self parking $15 , but no in n out privilege staff very rude at front desk, design in room terrible. Everything is so outdated . water pressures low. For this price you can find better hotel in hollywood. don't stay here.
Location perfect. Room clean. Bathroom real nice. Upgraded to a view room. No
Easy access to Walk of Fame,Hollywood Bowl and restaurant.
The location Staff was rude
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We used to like staying here while we wait for our house to be move in ready. But the GM treats us very poorly as he found out we were using the secret deal. He insinuated that we've done something since we know what hotel it is The GM clearly does not want us here anymore. When we first started staying here, they kept us in the same room. Now as we have new reservations, they make us pack up, check out and wait for several hours to check back in
This guest did not leave comments about this hotel.
Location - could walk to Walk of Fame. There's no airport shuttle!! They confirmed there was a shuttle. We waited for an hr. The very rude receptionist hardly speaks English and doesn't always answer the phone - beware. The breakfast was disgusting and all cheapest food you can buy and about 10 chairs only and in the hotel reception!! Not a classy place to stay. I wish I'd stayed in the Universal hotel instead or at Venice Beach.
Location was perfect. Walking distance to Hollywood Blvd, and also very close by car to Bevelry Hills and Melrose Street. The room was nicely decorated. Good breakfast, and friendly staff. The hotel as a bit noisy. The floor was making noise when someone walked in the room upstairs, and if people talk outside, we could hear it. The 2nd night, the airco of another room made a lot of noise. But we informed the ftront desk, who said they will check it. But5 besides the noise, all in all it is a greta pl;ace to stay in Los Angeles.
location near walk of fame, close to Universal Studios Breakfast was very simple, very noisy hotel
the size of the room, easy access by car, location of the hotel the choice of breakfast could be improved
the bedroom and the local
The room was very clean and kept like that for the entire time of our stay; location was very good since the hotel was very close to major attractions in hollywood; you could make your own waffles in the morning - breakfast room way too small . it is not even a breakfast room . it's 2 tables in front of the reception area ; hotel very noisy (i am not sure if it was the air conditioning or something else but it made a lot of noise in the hotel )
The hotel is on sunset boulevard just 5 minutes walk of chinese theater and walk of fame. The hotel is really way too expensive. Rooms are common and small. We had a room on the 3th floor and it was so noisy! Breakfast is just coffee and donut's. There are better hotels in hollywood for this price.
The hotel was central to all our needs. Very friendly and helpful staff as well..This all made our stay a very pleasant one. n/a
Nearest at hollywood museums and stores. day manager cain and help in your strip of city.
location, location and location. value of money hotel look tired down
We enjoyed our stay very much. We were there to be on the Kelly and Michael show after the Oscars. The staff could not have been nicer our room was clean and comfy. I would like to give a shout out the the bartender (Chris). He was very friendly and helpful. We quite enjoyed our conversations with him. Can't think of a thing.
Parking is not included in stay. $32 a day.
Extremely friendly front desk staff who were helpful at all times. The valet manager was also extremely nice and always very pleasant. The rooms were clean and updated with a microwave and fridge. There was always coffee, drinks and a snack out by the front desk. A very nice hotel and reasonably priced for the location. Will definitely stay there again if ever in the area. There was a valet and fee to park each day ($32!) but since it's within walking distance to walk of fame I understand why they do it so tourists don't park there.
Hotel has some quirks. It is very easy to lock yourself out of the bathroom by inadvertantly pushing the lock button when exiting the bathroom. In addition the bedframes are made of hardwood and are very easy to walk into.
Free internet service, free parking, Location is excellent. Room and breakfast, cost
The location.I hadn't realized it at first, when I was booking the room for my trip, but the hotel is situated literally 5 minutes away from major touristic sights in Hollywood and metro station Hollywood&Highland. And at the same time you won't be disturbed by the thousands of tourists at your doorstep.I was surprised that the service was really good, considering its price and location. I think that the combination of price, location and service is what makes this hotel one of the best of its kind. The stuff is very sweet and helpful. They are eager to do their best to make your stay the most comfortable and pleasant. I would personally like to thank Mudgi (sorry, if I misspelled the name) for his warming smile and helpful advises.Super! No, everything was just fine.
Clean and well situated (near to Hollywood boulevard). Price to high (for me).
Perfect location, very close to Hollywood Blvd (Kodak Theatre). Friendly helpful staff. Very simple breakfast, but good enough to get the day started. Pool not worth swimming in. Very basic hotel but good value for the money you pay.
Breakfast included. Location to Hollywood Blvd excellent. More expensive than downtown LA
Very clean and comfortable room! A large number of towels that are changed daily, clean and high quality linens. The feeling is not the hotel and the home of relatives! All you need is in the room: coffee maker, microwave, refrigerator. I hope that when I come to Los Angeles in October, my dear room will be waiting for me! Breakfast, but there are many restaurants and cafes near the hotel , including the clock. Fridge in the room was needed in order to store food, rest after dinner (huge portions at restaurants), and then perfect breakfast!
Incredible location, confortable beds, free high speed internet Lack of options for breakfast
Close to shopping and attractions. Clean and professional. The room I stayed in 205, the shower does not get hot, just cool. Some thicker towels would give more of a high end.
Advanatges: location, value for money. Disadvantages: glass wall of bathroom make fillings as you washing in room itself. We found it wried. Expensive minibar, low position of bed and TV set. Poor room noise isolation, we heard everything what happening in corridors. Very poor restaurant downstears. After dinner we didn't tried to have breakfast (cream soup was very bad). Location, design.
Very goog bed
Not much...but the room service for food was prompt...food was so so... The service wasn't very good...I called and asked for extra pillows and had to call again and even then it took them over 2 hours to get them to us. It was definitely over-priced for what we got..no view of anything but another building.
It was a comfortable well-maintained hotel with a cool attitude. The staff were helpful, and the location well connected to other parts of the City. Wifi was definitely a plus!
Spaciousness of the room, location, design. The rooftop should be available to hotel guests and their guests... not open to the public. That was annoying. Draws a really bad bridge-and- tunnel type crowd. It wasn't cool, so we left. It would have been nice to be able to create some kind of privacy between the shower and the main room... blinds or something.
Very clean and tidy room, friendly stuff, close to subway station The shower was in plain sight of the rest of the room (glass wall) which is something that is only recommended for couples.
The design is amazing. If you are an architect, this is the place to stay. This is also a great place to stay in LA if you are doing business in downtown. Not the best place to stay if you are on vacations. Better stay somewhere in Beverly Hills. Lacks a bit of comfort too, but nothing serious. The bed isn't as good as it should be, and there's a lack of privacy on the bathroom, which is all in glass. This is good for a lone guest.
Front office staff were helpful. Far too noisy. Every car that went past can be heard plus endless police sirens etc. Easily fixed by double glazing. Also corridors and courtyard etc were not clean. Minimalist furnishing is fine but it could include another rubbish bin in bathroom and one more chair as there is nowhere to put luggage during your stay.
Hotel was located just a few blocks from LA live area and restaurants. Very clean. This hotel was more trend than comfort. Bed was on the floor and bathtub was in the middle of the room. Staff claimed it was an upgrade!
the room is nice. location is perfect. Lobby needs complete make-over
clean outdated. Staff gave information they did not follow through on.
Hotel Location and the continental breakfast The elevator service was spotty at best. The room location was poor. The main window faced an interior hall and the door was located next to a stairwell. The carpets were in poor repair and the hall light flickered as one would expect in a flop house.
I gave the overall experience a low mark because the key cards are temperamental. Mine took about a dozen attempts to open the door from the lobby to the rooms. Besides the key cards, no
location is good price is fair room is small and with some strange smell. breakfast choice is so limited
The room was great location was great parking was convenient nothing worth mentioning
Location was great for our trip.
Proximity to Universal studios No breakfast, continental breakfast only. False advertising. Loud street, halls open to outside, thin walls could hear other people in rooms. Hard time sleeping due to noise.
Location, fridge and microwave. Room had a funky odor to it, like very stale air. Walls were so thin that we could hear the person snoring in the next room and some of there conversations. Only window in room looked out to the enclosed hallway, just an old design.
Great location for the places I wanted to see (comedy clubs, upscale dining, great mall). Only problem is the sign for the hotel. If you are arriving after dark you will not see them. I passed it twice and ended up parking somewhere else and walking the street to find it (and every place you park in LA costs money).
I liked the vibe, Peets next door, nice room. I like the decor - loved the Bull Farm diorama! View out my window, but it was OK.
Cute themed hotel and the theme was carried nicely throughout. Good location, steps from the farmers market and grove shopping. The air conditioner in our room was crazy loud. It woke us up every time it turned on which seemed to be every 15 minutes, all night long.
I loved the ambience, tight down to the sausage and egg art on the wall in my room! The open air feel of the hotel was perfect for the sunny weather in CA. They have a nightly whiskey tasting and complimentary snacks at the front desk. There are plenty of areas to hang out outside your room and a foosball table in the courtyard. Although I didn't use the pool, I could see it from the 2nd floor deck and it was full of ducks (rubber ones, not real ones.) the location is right across from The Grove at Farmer's market so plenty of shopping and dining experiences are within walking distance. Also, the employees were very friendly and helpful. I would definitely stay here again. My bed squeaked every time I moved. It's a good thing I was so tired because I slept through most of it, but light sleepers would probably be bothered by it. The wifi is very slow. I wish there was self parking; I hate valeting my car.
Hotellet lå perfekt til vores behov, da vi tidligere har været i LA har vi set detmeste, men da det lå forholdsvis tæt ved lufthavnen, og i et område vi gerne ville bruge lidt tid på var det perfekt. kunne godt have brugt en elevator, ellers alt ok.
god beliggenhed, tæt på hollywood boulevard attraktioner inden for gåafstand, pris og og en god atmosfære på et lille hotel. morgenmad bestod stort set kun af kager, ret simpel.området er thai town, dog med gode restauranter inden for kort afstand ingen opvarmet pool.
Location, friendly staff.
The staff were all excellent, everyone we dealt with was very helpful and friendly, the position was great too, a very close walk to everything in Hollywood, and lots of shops. We had a wonderful time there.
The staff were professional, courteous and helpful. The room provided everything I wanted, including free internet, free parking, and also a microwave and fridge, without the unnecessary luxuries that come at higher priced hotels.
location the room had a weird smell
Convinient location. Good quality for money. Pure breakfast. Rooms with windows to the street a little bit noisy.
Location Seems like they may have a problem with people entering he back door from the hills. A door alarm was going off one evening and they seem to shut down the elevator in the back for this reason as well which is a little concerning.
The Staff was excellent, very helpful and pleasant. Bathrooms could be updated.
Close to all attractions in Hollywood, good breakfast, very friendly staff and the luggage storage was a bonus
The staff was helpful,while the location was near to the hollywood street where you can go to walk of fame in few mins , it was not also far from METRO / Subway so u can use it to go to Universal City/Studios i can hear ppl on my next room speaking , the breakfast wasnt good at all ,you need to keep your eyes wide open
The best thing about hotel Hollywood was the excellent service and friendly, professional staff. General wear and tear of the room.
Nice small hotel, just nearby of Hollywood Blvd. The price was nice too ($57 taxes included). Free (bad) coffee if you like. The young guy of the reception was very friendly. Noises. The town first. The hotel after. The trash ban of the neighbor building was just near of my windows and that's horrible. If someone take a shower on early morning, or make sex, that will wakes you up, sometimes at 5am.
The location is great: 8 min walking distance to the metro red line station and 12 min walking distance to Chinese theater. And its convenient to go to Universal studios. The rate is great: the space of the room is reasonable, including microwave, friger, TV and internet. The staff is really helpful and considerate. It's a wonderful experience for staying in The Hotel Hollywood. None.
the situation. Really close to the Hollywood bd and universal studios Not really clean but ok
Price. You pay for what you get, thin walls and the guy next door busting out to Halo and talking on the phone during all hours of the night.
Comfortable bed, good wifi, fridge and microwave in room, large shower, coin laundry in basement, close to hollywood boulevard and Kodak Theatre. Staff unhelpful and lazy, room was serviced only once in 4 days, toilet got blocked and staff brought plunger and asked if we wanted to unblock it ourselves. Room not soundproofed, woken up early 2 out of 4 mornings by garbage collection. Breakfast very basic and included only bagels, coffee, juice & fruit. Hollywood in general is not a nice part of LA, we felt unsafe walking outside at night - we were even woken up by someone being arrested nearby.
I enjoyed the simplicity of it all. Great location. Quiet, clean room in the middle of Hollywood. Limited number of rooms. No frills. Quiet, effective airconditioning. Great reception.
It is close to the main streets and you can find restaurants easily nearby. I would say that this is an excellect motel with its value. But they close the door at night and you have to call the manager to open it when you first arrived (and, in our case, the stuff was just sleeping and we have to wait for other residents to come back and open the door for us).
Location, staff, cleanliness No Elevator
Dustin, the manager, was the absolute best from beginning when I called on the phone to the end. Room was comfortable, clean and totally affordable. Great location. I would definitely come back. There was a bit of mildew on the shower curtain.
Our room was a little one bedroom apartment with a full kitchen. Clean and comfortable and quiet. The staff were all very nice & helpful. The location for Hollywood site-seeing is ideal--could not ask for better. Orchid is a quiet side street, but just a few steps away, Hollywood is loud & lively. No complaints!
Room size Laundry facility in car park Location Tiny tired bathroom Kitchen a bit tired Could only access wifi if we were standing at the door to our room which was a long way from the bed!
Valet service was accommodating and let me unload the baggage I had with me. Nobody helped with the luggage and car seat I was lugging. Bellman with a rolling luggage cart walked right past me. Front desk was not very welcoming and friendly either. Must be because Sunday evening I was guessing. The bartender who took my food order was acting like he was doing me a favor by placing the take out order, but the hostess was friendly though and smiled when me my wife and my one and a half year old walked in.
Everyone was super nice. The place was goregous
located near LAX so convenient for meeting or overnight stay for flight itinerary Service exceedingly slow at the desk and in the restaurants. Had to ask for food 3 times before served. Desk personnel super slow - only two working and very inefficient. Took over 30 minutes to check 4 people in! Room clean but showerhead set for hobbit height. I am only 5'9" and it was at chest level. Sink fixtures loose.
Very nice place
It was clean and attractive. The public spaces and my room were too cold. I couldn't reset the thermostat.
Average hotel. I chose the hotel for a weekend stay after noting that it is listed as a 4-star hotel. I am not sure how these a ratings a made but relative to all the hotels that I have stay in, this Sheraton is likely only meeting the bare minimum of the criteria to maintain a 4-star rating. Average room Very poor customer service. It took over half an hour to check in to a hotel that was already paid for online.
I like the environment. It was quiet, comfortable and warm. The King size bed was awesome. they charge the bottle water, come on!
Location, wait staff, pool, weight room Smelly stain in hallway, pointed out to staff, nothing done. Gap between hall doors and floor results in noise and lost privacy.
Location and shuttle timeliness. I didn't appreciate being charged for valet when I never had a car parked at the hotel. And then making an attempt to get in touch with the finance department of the hotel was nearly impossible. I left messages and called repeatedly only to never receive a call back.
Expensive Buffett breakfast. Expensive orange juice and coffee. Breakfast buffet tasted like it was out of a can. No selection for ala cartel for breakfast. No vegan selections. Extra charges for room service, 2 different charges. No bathtub/shower combo. Parking distance from hotel.
Very clean, very close to the airport, workers were nice. No fridge in room. Parking is not free.
My suite was very nice & clean. The staff where really friendly & very helpful LOVED IT!!
nothing insects in the bed, paid parking, no food facilities
Solid, clean and convenient. Easy street parking at night.
location, close to my son's apartment my room on Wilshire Blvd side, noise from street
Right down the street from The Wiltern. Perfect place to stay if you're seeing a show there.
It was reasonable in price and clean. Staff was very rude. One woman in particular. Horrible customer service.
No microwave or printer. Unless you use the one at yhe front desk.
I have nothing bad to say about this place at all. It's perfect for those who are in a budget.
close to Metro cleaniness of bathroom was poor, bad television service, receptionist didnt know anything about Metro or surrounding area
I loved that it was a hop, skip and jump away from Korea Town. Loved the fridge and spacious room. Plently of parking and friendly staff. Package deal was very affordable compared to other hotels in the area. The floor had a weird texture to it, like something had been spilled but not cleaned properly so I wore sandals or socks in the room at all times. I wish the window had a screen so we could have left it open while gone to air out the room (it tended to get stuffy towards the evening).
We had a jacket left at the supplier factory and asked them to deliver it to the hotel. And found that the hotel got a good receipt and delivered it to us. So nice service we have enjoyed.
Free parking and comfortable bed No free breakfast
Shabby in some places (the couch), but clean.