Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.
Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building. View on the back side of the building awful.
The staff was incredible, and went above and beyond to make my stay enjoyable. Beautiful rooms and views and perfect location. My only complaint was that there is no deadbolt lock on the inside of the room. Otherwise, everything was perfect.
The views and atmosphere is very authentic to the culture Room service took over an hour
location is the best.
Børnene var skuffet over at svømmepølet ikke var opvarmet. Morgenmadsbuffet var ikke helt tilfredsstillende. Ellers ligger hotellet super godt og personalet var meget flinke.
service var super god og jeg vil arm anbefalde hotelet.
Venligt personale , god beliggenhed for at opleve det centrale af Istanbul,tyrkiet skuffer aldrig.
Super beliggenhed. Rent og pænt og for det meste meget venlig og kompetent personale
Super centralt. Tæt på de berømte seværdigheder, 3 min. til metro st. Venligt personale. Små, men hyggelige og renlige værelser. Kæmpe morgenmadsbuffet.
Utrolig venligt personale som altid var parat med hjælp og gode oplysninger. Meget central beliggenhed. Personalet må ikke anbefale en turistfælde som den vi oplevede i en Hamam. En Hamam for begge køn på samme tid er beregnet til turister og er både dyr og meget dårlig.
Meget venligt og hjælpsom personale, stort morgenbuffet, god beliggenhed nær sporvogn og seværdeheder, vi kan varmt anbefale dette hotel. Ingenting alt var ok.
Hotellets beliggenhed er meget central for alle hoved seværdighederne i den gamle bydel. Indretningen af hotellet er stilfuld og interessant og bygningens historie er fremhævet. Personalet er venligt og imødekommende. Maden er af gourmetkvalitet. Alt i alt har vi haft et særdeles dejligt ophold. Det eneste lille minus der er ved indretningen af hotellet er at der ikke er særligt gode forhold for kørestolsbrugere eller familier med barnevogn. En rampe til at forcere trapperne i forhallen ville være en god idet at installere.
The hotel was nice but had a few flaws. first, do not eat the breakfast buffet, extremely over priced. They also keep the building very warm by not running the a/c too much.
The hotel was in a great location to be close to the Grand Bazar and most of the tourist sights. The hotel was clean and comfortable. I thought the prices for dinner and lunch were extrememly high up stairs, but there are plenty of restaraunts in walking distance. The staff was very friendly and helped with directions any time we asked for them. Would stay again.
Very good location walking distrance to most main tourists attraction venue. Overall attractive hotel except for room 219 WIFI can barely have any reception and one particular security can't even speaks English.
The hotel is situated almost across the street from the Grand Bazaar and within walking distance of many of the historical sites, including the Blue Mosque, Hagia Sophia, Topkapi Palace, etc etc. Hotel is clean and efficient and provides free use of the business center. Only problem with the hotel (and this applies to most of Istanbul) is that there is hardly any English spoken by the staff!
This hotel is located walking distance to the Famous Grand Bazaar, Blue Mosque and Hagia Sofia. This location can spare you the headache of taking a taxi. Traffic is literally a nightmare in Istanbul
Staff was very accommodating. No
Excellent location, cleanliness and generally cheerful and helpful staff. Breakfast offered good choice and plentiful supply but offerings became somewhat monotonous over time. Room was somewhat small and lacked closet/cupboard space. Transit service to airport and 'new business area' was unreliable.
The Staff is very helpful and smiling all the time.. The location is ideal for visiting the old city... The breakfast is great.. The room was a bit small, but was comfortable.
Beautiful hotel. Great location short walk to the best sightseeing.
Best price-service ratio
Breakfast was excellent. Smaller room with no view
Super location, short walking distance to so many spots. The hotel is first class. Spendy, but worth it because the location means you can really just enjoy the sights without so much hassle with getting around the town.
This hotel was my first experience with a Four Seasons Hotel and certainly worth the expense. The staff were welcoming and accommodating to me on an individual level. The rooms were comfortable and spacious. The food was out of this world. A great hotel in a great location. It's the place to stay if you want to treat yourself!
I recently stayed at FER Hotel with my husband and adult son. The staff was super helpful and accommodating. The breakfast was delicious and had great variety. The location was also convenient to many historical sights. I would recommend this hotel without hesitations and give it thumbs up.
A very nice hotel in a perfect location.
good view The airconditioner is not working at the hotel .I adviced this hotel to my professor scientist colleguaeas .One them recently visited May 30 2010 from Taiepei and he told me that the airconditioner is not working Only fan is working . at that time I warned the hotel service . then for the SSIEM meeting I stayed and 3 of my other collegueas booked and stayed one from Belgium and the others two from UK and we had still the same problem air conditioner was NOT working I complained about this to hotel service and they told me that they can not do anything for that. It is not good for hotel that has a very nice location . I am sure , you will have more pressure on this air conditioner fixing or having a new system there Thank you
The room, view, amenities, and location were great; The one major issue was the staff - one of the desk clerks continued to harass my wife, asking for photos, and also to go on a date. It made the stay quite uncomfortable .. I would not expect this from a three star hotel!
The location and view were very good The only luxurious aspect of the hotel are the room prices. Given the price we were expecting something better than old furniture, staff that would not make the room in the afternoon and soap/shampoo coming from an dispenser attached to a wall. The worst was the minimalist breakfast supposed to last until 10:30 but which is almost empty at 9:30 and with staff starting to dispose of it at 10:15. Hotel does indeed have a gym, massage and jacuzzi, but you have to pay just for "general facilities access", and again for the activity you choose. We don't recommend this hotel, there are many better ones with same location advantage!
Rooms not very spacious but quite clean and well-maintained. Comfort is ok, but not exceptional. Furnishing and decoration need update. Breakfeast buffet might be a bit more refined. Overall, acceptable value for money but there are better options available. The view is magnificent on the 6/7 th floor.
Perfect location, good atmosphere, very nice views,
Most amazing view of the Hagia Sophia and Blue Mosque from my room.
staff were excellent internet connection was subject to problems
pretty nice hotel, great location and view from the roof dining room breakfast could be better
Staff was efficient and courteous.....however the beds need definately improvement...the mattresses felt like they had been used by very heavy overweight people with a definate hole in the middle. We stayed in room 401 which sizewise was ok but had very few hangers for hanging clothes. New mattresses absolutely necessary... they should also provide a little more light in the corridors of the hotel... it was almost pitch dark and one had difficulties to insert card to open room doors.
Very convenient position for visiting the old town and the local attractions The room was extremely hot as the air conditioning was ineffective, no air conditioning in the breakfast room, staff not particularly helpful.
The staff is very friendly and helpful, the view excellent (you can see from your window all the city, Agyasofia and Blue Mosque) and the tramway station very close to the hotel. I ll return to this hotel if I ever visit again Istanbul. The fact that the elevetor comes up to the 7th floor, and you have to walk some stairs to go to the roof garden which is on the 8th floor.
Friendly staff. Accomodating. Extremely central location for Istanbul. They tried to push a tour on us but it wasnt too bad. Overall very good people!
good quality for given price. Was only due to the low season I am affraid.
staff service / welcome
A very nice location + a very friendly staff.The Hotel is small,but nice The rooms are too small+description is wrong:rooms are not suit.for 4 persons,even for 3 pers.not comfortable(Suites).Rooms are looking to a wall,at least the suites.
The staff were very friendly. i felt like home. The hotel is in the middle of all attractions. The hotel is small compared with the pictures on the site
The location Next door construction
Location, clean room and good beds, private use of sauna, friendly staff, spacious room for 2 persons The room in the first floor was sometimes quite noisy, in the room was lack of wardrobes especially with shelves, the lights with the key card was hard to put on, it would be nice to have some variation in the breakfast
The staff and the location. The room was fine as well
Hotel well located. Spacy room. The hammam does not work. You can not use the spa when ever you want. You have to book before, you can not share the hammam with other people.
the staff was very friendly and this nice hotel is located in the most interesting place of Istanbul, near ayia sofia and blue mosque. And with great connection with other places such as Grand bazzar and the taksim square.
in wep Hotel room v big but room are so small .next time i dont want to stay in this hotel Room
The spa facilities were reasonable and the food at the roadside cafe was OK! The hotel staff were friendly but very few could speak English. Dirty rooms, no one could speak English, same pathetic breakfast menu for four days, too expensive for a four start hotel, if one could only imagine how small the rooms were... Never seen such small rooms in my life where you cannot even walk or put your bags and yet you are paying through your nose... had to cut short my stay as I did not want to ruin my holiday completely:-(( Requested for an iron which was denied, No activities for kids at all and no cartoon channels.... A complete no no!
It was conveniently located, breakfast included. Room was spacious and comfortable. Some concern about the safety of the metal strip holding the shower screen onto the bath. A slip whilst getting out of the bath and falling spreadeagled onto that sharp metal would be a horrible fall.
The breakfast and service in hotelroom I found the hotel staff not very kind
The pool/plunge pool terrace areas were very welcoming after a hot/busy day sightseeing. The staff, especially the small older gentleman (sorry can't remember his name) were very attentive. The disco drinks were very expensive, and we would not recommend people to use it on our experience.
Nothing Everything. Room standard - maximum 3 stars. Very hard and uncomfortable beds. Very small bathroom. Internet conection very slow and disapearing periodically for 1-2 hours. Impossible to pay by credit card - I gave two different card to the staff in the reception, but finally I had to withdraw money fro ATM - 200 m. fasr from the hotel. Very problematic to receive invoice with company name.
the room very small
We thank You for visiting yours Hotel Zurich Istanbul. Family Laakso from Finland (with in Istanbul 50`th birtday spended "old papa") is very satisfied excpeccelly for Your hospitality. You are very welcome to Finland! no
The personnel and their extra mile dedicated to provide the best they can, the owner Ali is committed and ready to all suggestion and recommendations from all the guests, I pointed out small things and he ordered the adjustments with the blink of an eye, great management, recommendations to Mourad, Ismael, Shivan and Serhan, thank you guys; you're great.