Right in the middle of the torist part of Istanbul easy to walk to all of the main attractions,eating places and shops, a great time was had by all of our party. Had to pay extra for real orange juice at breakfast.
Location, hotel's design.
the area around hotel. small room... little expensive 120 euro for a night
the location of the hotel is so good,near to the Metro and also near to Sultan Ahmed area.
the Location and the fact that for one specific incident they went beyond the call of duty to help me out. Although the staff was willing to be helpful they were not very specific on how to use public transportation or even give more specific instructions on how to get somewhere like the postoffice..
Employees were friendly, location was perfect for a weekend of sight-seeing and the room was also good considering that we just needed a comfortable place to sleep. Drinks in the bar are slightly overpriced.
Perfect location, Good quality roof restaurant At the breakfast you have to pay additional fee if you want to have fresh juice or espresso or omelette. The Wi-Fi internet is free, but with very poor quality!
Nice hotel in the center of city and close to everything.
They don't do what they promise. Pets are not allowed. Parking is not free. Restaurant service is slow
very good location
Too much communication between the rooms
the thing we liked the most is the location and the price with a clam room decoration the staff was realy very friendly
Location was great and staff was friendly and helpful. Value was great also.
The family room was large enough and well situated in Sultanamet
location they don't have terrasse
The location and also the breakfast. Our room was the cheapest one, so be ready to stay next to the elevator and no view at all since there's another house next to the window.
its location is excellent. except of trying to charge us for more about picking up from the airport everything was fine.
the room was quiet, nice view,.. we were on the last floor, all the smoking coming from downstairs cumulated in our place.. maybe an open window in the stairs would help..
close to the historical sites
Good position>frendly staff
Service from staff was good and it is easy access to Blue Mosque and Aya Sophia. We visited there in mid-Oct and it was raining and cold, but heating system in the room was very good. Breakfast starts too late (from 7:30AM) and the room was not very sound-proof and it was quite noisy when people were talking or walking in the corridor.
Very good location in a touristic area. Decent rooms, decent breakfast, free wifi. Rooms are outdated, it is not 4*, maximum 3*.
Great location .. Friendly staff.. That was the first time I visited to Istanbul. And It was amazing. Hotel is located just a short walk from historical places. And also foods were too delicious..
Competent English speaking staff on reception and in the restaurant. Breakfast was extensive and regularly topped up throughout the 2 hour period with freshly made food. Ensuring that whatever time you went to breakfast the food was plentiful and fresh. Also pleasing that the roof top terrace restaurant/bar is open all day. Many hotels in the vicinity close theirs up after breakfast which is a great shame when one of their main attractions is that they have a roof top terrace to see the spectacular & unique views of Istanbul. Although a quiet location, it is central, well lit with a selection of restaurants literally 1 minutes walk. I requested a Twin Room when booking with Booking.Com specifically stating it was my mother and I sharing a room. On arrival we were given a Double. The hotel showed me the reservation by Booking.Com and this information had not been conveyed to them. The hotel was full and was unable to do anything that night. In the morning the hotel arranged for a room that met our original booking requirements. Whilst disappointing and upsetting to arrive to this situation after a long days travelling we were pleased with the way in which the hotel dealt with the matter.
This is a quaint, small boutique hotel in the historic Sultanamit area of Istanbul right opposite the blue mosque. Location is perfect for those interested in the historic attractions of the city. Although a fairly basic establishment, service is friendly and efficient with clean rooms. There is a Turkish Bath and I can recommend it for facilities. Restaurant has wonderful view. I have stayed here twice and have enjoyed a different experience.
We were upgraded to a spacious stylish suite, excellent bed and shower. Breakfast area at the roof offfers an amazing view at Bosphorus. Location of the hotel is superb. Breakfast isn't impressive, same everyday and pity that they don't serve fresh coffee.
A little gem in the heart of Istanbul. Perfect location, good food and excellent service. Rooms were well equipped and have free wi-fi. The staff and welcome was excellent. If you are in Istanbul then use this hotel. Yoou will not be disappointed.
Welcomed at the airport to be driven to the hotel especially great when flying overnight and such a long flight at that. Large room with one double and one single bed. The most comfortable bed ever! Very nice young man at the desk but the girl the next day had no personality. Good breakfast and great to use the internet.
The hotel was clean and well located, very close to all the touristic sites.
I have travelled to Istanbul several times on business and have stayed in different hotels. But when I decided take my wife for a short break, I decided to stay in Sultanahmet, which is the historical centre of Istanbul and walking distance from most of the tourist attractions. I did the usual initial internet research and Obelisk Best Western pictures looked good, being recently refurbished. After speaking to Mehmet in reservation and due to his warm manner, we booked in for three days. Throught our stay, we had an excellent service and the cleanliness of the hotel to be admired. The icing on the cake was, when a left behind book was posted to my London office! In summary... Excellent hotel at perfect location with admirable service, A perfect holiday...
Arriving at the airport the car from the hotel didn 't come to meet us, despite of that I had reserved this car already 2 weeks earlier. And when looking at booking.com I reserved the Deluxe room, bur arriving at the hotel we have the standart room, very noisy. And the repair work took place near the hotel.
Close to main attractions in İstanbul. Breakfast catered for Europeans. As well it is unacceptable wıth the rates that the hotel charges to be then asked to pay extra for orange juıce and omelettes.
Clean,good locatıon,frıendly staff, free ınternet
The hotel is perfect located in Sultan Ahmad area, near blu mosque and all sight seeing area in European side in Istanbul. Clean hotel with Ok breakfast. Helpful personal.
1)Staff at the reception smily and with intention to be helpful. 2) basic comfort and cleanliness 3) location near old historical neighborhood 1) Description of hotel does not mention all the added extras, when describing having a gym center, a billiard room, a nightclub, which are all charged if used. 2) Be carefull as price in booking.com and on direct website of hotel indicated in euro but on payement the charge in TL so you end up paying more then initially decided. That is mentionned no where, neither on booking.com site nor on hotel site. 3) Breakfast buffet even didn't seem apeeling. 4)no personnal touch or feeling of being at home, which i got from hotel hotellino where i stayed previous two nights, just next door. As conclusion, it is a practical hotel with good location. Don't expect anything else.
Venlig og behagelig betjening. Hjælpsomme mennesker. Udmærket og alsidig morgenbufet. Fint med taxaafhentning og aflevering i lufthavn til rimelig pris. Meget rent på hotellet. Fin tagterasse med udsigt til hav og blå moske. Ligger godt for mange vigtige seværdigheder - i roligt strædeområde. Kun få skridt fra hotellet er fin strandpromenade hvor man kan løbe en længere tur - og træne i de opstillede træningsmaskiner - alletiders, midt i en storby! Spisesteder og cafeer i området omkring hotellet er prismæssigt som i Danmark, men det skyldes selvfølgelig de mange seværdigheder i området. Tæppesælgere i området der render efter en, er også lidt anstrengende, men de skal jo også leve - og heldigvis har de som regel også en god humor, og man kan få sig et godt grin med dem.
Flinke folk, god stemning, fin udsigt, dejligt værelse nej
Super god placering, meget venligt personale, lidt for små værelser men man får meget for pengene
Perfect value for money... 5 star services, combined with reasonable pricing... Excellent location - close to everywhere thanks to city train station across the street. Very rich and diverse breakfast. Accessible by train, metro, all kinds of buses, taxi, etc. Carrefure supermarket just 100m away Friendly staff... What we liked most is a small (tiny) private balcony on our 5th floor room. Very romantic, sitting outside and watching sunset over 1600 years old city walls of Constantinople / Istanbul. Nothing comes to mind. We liked all!
especially the room - nice designed, comfortable and privacy place
Quiet location, Friendly staff Too far from the main tourist area of Sultanahmet, No activity around the hotel at nigts, Breakfast not included in the package and was very expensive (17 Euros / person).
Everything, as I got the weekend (Saturday) deal. I costs double, triple if it is on a week day.
Very helpful staff especially at checkin. The second room we had was upgraded to a superior. Rooms are very decently sized, bath rooms are a bit small though. The facilities are quite nice and well maintained. For cleaning you have to remind the housekeeping every day or it does not get done. We had quite a few problems with the lift resulting in wait times of up to 15 minutes. Finally a minor irritant the coffee/tea was not replenished on a daily basis and when we asked we were charged! Room service is patchy at best for a 5 star
A relatively new hotel, comfortable. The restaurant food was not good, staff seems to be not trained or managed enough. The service is not 5 star.
i think massagors are not enough there. everything was good
nothing aircon room is just fan not cool at all also i change 3 rooms it's same - furnture is very old and 2 much used
Cheap compared to similar hotels but at an inferior location necessitating taxi trips through routinely heavy traffic at least ones a day out and back to get to interesting areas Only the location
the location mostly service was very bad and rude... would have never thought it was a 5 star hotel... also this is the only 5 star hotel that i have ever been to that when ever you call the reception/room service or infact any part of the hotel, they consistantly request you to inform them of your room number... i understand that this is a small point, but it does make a difference.... its much nicer when they pick up the phone and know your name instead of asking instead of your room number only and even then not knowing the name.
the staff were very friendly,excellent locatıon,wonderful hamam the room was tiny,the bathroom was more hostle than 4 star ,hidden charges on the facilities
Location was good and Terrace is superb with the ability to have a great view in addition to the rich breakfast bufet The poor language of the staff
Location All prices quoted in euros
location very good, in the heart of Istanbul AC was not working during our stay , rooms too small
mostly the location, then the value. the Air Condition was terrible sometimes even when we informed the staff
close to attractive area small elevator
Very good central location in old town near the train station. Wonderful roof restaraunt. Good breakfast.
The hotel was in very close proximity to the Blue Mosque, the Hagia Sophia, the Topkapi Palace, the Obelisks and the Grand Bazaar. Besides that it was also close to the tram line to Sirkeci and the bus to Taxim. Couldnt have asked for more. The breakfast was not bad and we had it on the roof top restaurant which had a million dollar view of the B Mosque and the H Sophia. .The staff was v. helpful One of the receptionists was overly friendly and was hitting onto my young daughter, somuch so that she was afraid to use the free internet whch was placed next to the reception desk. I thought that was crossing the line abit.
The location was good. Near the main monuments and quiet. Great view from the roof restaurant. The gym is a small underground rapid hole without any air. Very small rooms.
Staff of the hotel and central placement in the old center Can't think of anything
i could see the terrace of St. Shophia even from my balcony which means it's really close from this hotel. Breakfast was nice. staff were really kind. When we had a trouble with a taxi driver they came out and deal with it
It is near all historic monuments,tram,Bosfor
staff were helpful location is right on the main street. noisy at night
Location and hotel had a very welcoming feel.
Excellent location, very helpful and friendly staff, fresh breakfast with limited verities, safe family atmosphere. Free internet high-speed service is excellent, but you can only enjoy in in your room, don’t expect the nice and conformable lobby. I booked a suite but unfortunately I couldn’t get it before 2 nights, the reason was a mistake in the booking system allowed bauble booking on the rooms. In return, the hotel management offered to us a complementary dinner for that mistake (it was mentioned in my booking confirmation that there will be a free dinned after Nov. 15th and I was staying up to the 17th , what they did is they gave it a bit earlier) and it was a good dinner.
location is very good,right in the old city center Some rooms are small some are bigger, depends on luck what you get.
On the whole the staff were excellent and the hotel is in a superb location. The staff in the breakfast lounge were a bit rude and although breakfast was served till 10am, when we got there at 9am food had run out and was not being replaced by the staff.
Tula's a very kind and nice person. A good person for the hotel. The rest of the staff didn't smile at all. I'm used to smiling people in the hospitality sector. All of them go the extra miles for the guests, so they feel welcomed and not as a burden.
Det var en fantastisk god oplevelse, venlighed, professionelt personale og et meget fint vaerelse ( 215)
Venighed, renlighed, vejledning om spisesteder, transport, seværdigheder. Bar og restaurant fungerede meget langsomt.
I liked the the charm of the hotel, and its site in istanbul. My room 204 had a very bad smell from the toilet
Great location, great breakfast.
The Eresin Crown is centrally located, very comfortable and the staff are friendly and helpful. Drinks and some food items in the restaurant are overpriced. The roof terrace, which is one of the main features of the hotel, was not open for breakfast although the weather was fne and sunny.
We loved the proximity to all the major sites in the old city of Istanbul, and we really enjoyed how the hotel incorporated ancient artifacts into their decor! When we arrived, we werreee upgraded to a suite which was wonderful. The rooftop breakfasts were very nice as well. The wifi was a little unreliable.
A fine location, very interesting use of old location and artifacts from archeological excavation, comfortable room and very pleasant welcome.This is our second and I hope not last stay.
Very nice location, good staff, nice breakfast, highly recommended
The beds are too hard as are the pillows. There was no heating despite the cold nights. The hot water supply is unreliable
location of hotel to the main attractions
Exellent!! The hotel was great, nice room, good location in old city-would definitely stay again
Had a beautiful suite (had double room on the reservation even though now I see on your information it says "exclusive" double room). The hotel staff was helpful and polite. The location could not have been better. We walked to all the Sultanahmet sights, blue Mosque, Grand Bazaar, AyaSofya, Topkapi Palace. No.
Good location. Breakfast ok. Bed acceptable. They put as in a closet first. 1 st floor room, size of a double bed. After complaint, they changed us, but then the service was cold. Also the reception gave false information about public transport.
The location - the hotel is near all sights you need to see while staying in Istanbul
It was central. The room was not as advertised on your web site, there was no seating area separated from the bedroom, infact the seating area was at the foot of the bed with hardly any room to pull the chair out, also the bathroom had no spa and was with black mildew all around the bath
Excellent location, delicious breakfast, splendid views from terraces Rooms were a little dirty and there was not enough hot water
Nice sea view, romantic room with jacuzzi on the last floor. Exellent terrace for breakfast A bit noisy of railway
Location, staff, room, view from balcony. Steps in the front of the hotel could be a difficult for travellers with trunks
Easy going, friendly staff, good price/performance. Excellent location in Sultanahmet, close to nice little restaurants, and close - easy walking distance - to the main attractions of Istanbul.
Courtesy of the staff, good variety of food at breakfast. Excellent location for visiting all of the Sultanahmet area, and a reasonably quiet area. Being on the ground floor at the back of the hotel which made it very dark in the room, and the busy railway line at the back of the hotel, trains going by approx every 15 mins although we didnt here any trains through the night they were running again by 6am. Also we could here the guests in the room next door talking.
nothing heater didn't work, not enough cover on the beds. i got up freezing. Rooms amenities are week and the stuff inside are very old.
Location and atmosphere of the hotel The dining room is very nice with a great view to the Bosphorus Breakfast could be better, but is OK. Water tab is not drinkeable, the hotel should include, free of charge, 2 bottles of mineral water in the bathroom
I liked absolutely everything - starting from welcoming, friendly and helpful staff to accomodations. Really good breakfast, excellent rooms!!! Very nice design, good beds, pillows. Three 0,5l bottles of water for free, for each day. A safe-box in the room. Lovely bathroom kits. Very nice location, easy to find, close to tram stop and most of the attractions within walking distance. Free wi-fi and a computer to use in the lobby in case you don't have a laptop or an iphone with u. I loved every minute of my stay at Hotellino! I got more for the money I paid that I actually hoped for!!!! Absolutely will recommend it to all my friends and stay there myself again!!! Oh, and tea and coffee was lovely....!!!
Good service friendly reception good localization good instalation
I had stayed at couple of other hotels in Istanbul and this ended up being my favourite. It was very clean and up to North American standards. Bedding was lovely down quilt....colour scheme in the rooms was calm and peace full and bathroom was great. I would give this hotel 10 out of 10 nope....loved everything....
The location is really good, hotel is easily accessible by Istanbul's public transport. Staff is surprisingly welcoming and willing to help - really nice guys! Very stylish design of rooms and lobby! No hot meals for breakfast. 'd be great to add at least fried eggs/omlets, even if for extra charge.
The location is perfect. Helpfull staff. Rate was acceptable. I would cosider this hotel again. The size oof the rooms.
comfortable and clean room; very friendly and nice staff Breakfast choice was very limited
Hotellino is a perfect place to stay in Istanbul. Is perfect for budget and business travellers. Highly recommended. I wish the breakfast to be more various. Food is fresh and tasty but not too many types.
The situation, very very close to everything. The staff was kind und helpful. This is a new hotel, so everything is brand new. Street very quiet. Nothing to mention.
Excellent location for a visit to Istanbul! Friendly staff,nice small boutique hotel with everything you need for a great stay. Highly recommended. Little noise in rooms(at mornings),but every review from hotels in Istanbul say they all have the same problem.
Excellent location,very polite staff, very clean room.
Beautiful hotel. Great location short walk to the best sightseeing.
Excellent location, cleanliness and generally cheerful and helpful staff. Breakfast offered good choice and plentiful supply but offerings became somewhat monotonous over time. Room was somewhat small and lacked closet/cupboard space. Transit service to airport and 'new business area' was unreliable.
Breakfast was excellent. Smaller room with no view
The Staff is very helpful and smiling all the time.. The location is ideal for visiting the old city... The breakfast is great.. The room was a bit small, but was comfortable.
Best price-service ratio
Staff was very accommodating. No
Vi syntes at personalet var fantastisk venligt og imødekommende.Smilende, hjælpsomt, personligt, diskret.
Meget fin beliggenhed - venligt og hjælpsomt personale.Rimeligt forhold mellem pris og standard Meget problematisk at betale med creditkort - faktisk afviste man 3 forskellige - og først da det stod klart, at der ikke kunne betales kontant - så virkede de alligevel. Oplevelsen gør, at jeg uanset den almindelige tilfredshed - aldrig ville bruge samme hotel igen.