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Servicen var på det højeste niveau, personalet er veluddanede dygtige folk, maden er delicat og udsigten ubeskrivelig.. Det er absolut et hotel jeg gerne bruger igen. Til forbedringer kan jeg kun foreslå en udvidet markedsføring, så flere kan "opdage" det ultimative hotel.
Bedste placering i Istanbul. Lækkert hotel, centralt placeret med direkte adgang til "gågaden". Minder meget om Dángletere placering i KBH.
Hotellet er rimelig nyt og moderne og der er renligt, samtdig med en god beliggenhed. Da jeg skulle tjekke ud,blev jeg spurgt om de skulle bestille en taxa til mig, og jeg svarede desværre ja. Skulle faktisk kun 3 km væk og chaufføren havde ville have 20 liras selvom det normalt ville koste mig ca 5-7 liras.Hvis der så havde været et taxameter der var tændt.. Dette må man gerne
fantastisk belligenhed og meget renlig!!!! Personalet ;(
our room view
Everything was great.Rooms spacious and always clean .The service for the rooms was 3 or 4 times a day and continuous supply of water(free). Reception staff friendly and helpful.An excellent choice for our 5day trip to Istanbul.The shopping center only a few minutes walking away. Although they had been notified for our late afternoon arrival one of the two rooms took one hour to get ready.
One of the best None
The Spa with Haman was fantastic. The staff was very professional. The restaurant recomendation from the Concierge to a restaurant also on the hotels website. It was very touristy and not level expected. Would have preferred that the hotel had a buffet at dinner.
It's Location. Air Conditions.
Location is excellent, staff are friendly and helpful, rooms of good size, all amenties are available, resteaurants and food is good. Price is a bit in the high side.
The view is great, specially on the high floors. Valet parking is convinient. Location is great for those who like busy life day and night that area does not sleep The club intercontinental does not offer much, there is no all day refreshments like other executive floors in other hotels.
Well located and spacious. It is definitively an aging hotel. Was on the 1st floor and the hallway and rooms smelled like smoke even if it was non-smoking.
The room had a lovely view. The person on the enquiries desk was extremely helpful in assisting us in finding a restaurant and booking it for us. I thought the room was a bit small for a deluxe room. I also did not like the fact that they did not have slippers in the room.
Very nice hotel It was away from tourist area of old town. But that was not nessessary a bad thing
It might not be brand new but with an unbeatable location next to Taksim square and splendid views of the Bosphorus from almost every room as I found out, this is the best value for a luxury stay in Istanbul. The breakfast is vast, the staff incredibly attentive and courteus and it has one of the best gyms I'vê ever seen at hotels around the world. Highly recommend it Maybe the room furniture is a bit old world style but of good quality
hotel has good location , staff very polite and helpful , speaking perfect english we didnt like the hotel room , it needs renovation , really very old , stains everywhere at bathroom ,we stayed only first night out of 3 .
The hotel in general is good...location, cleanness, staff,,, nothing really is over expectations I would say is a good hotel only nothing in partecular
The staff was friendly, the room not very spacious, but spacious enough and very clean. The hotel is located at Taksim Square; public transport is within a few minutes' walk. We could choose between a quiet room at the backside of the hotel and a less quiet room at the front side. We chose the backside which indeed appeared to be quiet. Breakfast was served on a great roof terrace with a view on the Bosporus.
The location was great. It was accessible to shopping and eating. Some of the people at the front desk we working with the cab drivers to get a cut on the fares when they called the cabs. Try to get your own cab.
This is the ideal hotel if you are transferring between Istanbul and either of its airports, as the Havas airport transfer bus drops off/picks up on the opposite side of the street. It is comfortable and clean and has a nice rooftop terrace. The breakfast was pleasant and varied (although served in a windowless basement room).
Staff were courteous, decor was great, hotel has a warm cosy feel to it Breakfast room - bit lacking in atmosphere.
It was very close to Taksim. Perfect location I guess they cannot improve that but the rooms are small and overloaded. Maybe some redecoration would make the rooms look bigger and more spacy
I Like the style of room in Germir Palas and breakfast. the food for brakfast are very fresh. Also tea is great. There was no problem during my staying.
-Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.
It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable. The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.
We enjoyed the hospitality, the comfort, breakfast was great, we felt safe with great security in and around the hotel, On Iron, no hairdryer in our room, we are also a custom to having a microwave in hotel rooms in America. I didn't see any of that.
I like the stuff
Fabulous spa, gym, and pool. Breakfast delivered to my room was amazing and only cost around $20. The service was excellent. I was shocked that the internet and local calls cost extra money. I had to change a booking at a hamam and the concierge changed the hamam time but never re-booked my massage, which I was unable to get as they were fully booked.
it was really clean Check-out at 12:00. Should be 2:00 pm
location no a/c, no iron, electric cable hanging in the shower, very dim room
the location of the hotel is great as it 2 minute from ESTICKLAL sounds of the cars as its so close to the taksim square
staff,cleanliness ,late check out.breakfast free on early arrival 1-noisy road side ,u cannot sleep bcz a/c is central u cannot control it ,so u have to open window bcz of hot central2-breakfast very poor ,u have to pay for omlet or fresh juice??????????
For me I like the central location of the hotel, it's near by Istiklal street and the area is filled of shops and restaurants. Also rooms were clean and neat. I got a nice room facing Bosphorus. The only thing that I don't like : some of the hotel staff were Unfriendly and Unsocial, but on the other side there were a very helpful and nice people to the guests.
The staff is very friendly , the location is excellent .
the staff were helpfull and polit ,good location ,clean, breakfast was good. the spa was not ready to be in service and the roof restaurant too
The location was excellent near by the most important area ( Taksim) with reasonable price and warm hospitality Poor of food staff and experience on service as it is new hotel
The location and the fast service The confusion regarding my payment procedures
The hotel staff were very helpful with directions and figuring out the metro and ferry times/locations to get us to our destinations.
The view from my window. Some of the staff did not have a good attitude. For example: The night before I asked that my room ticket be printed, the mini bar checked, a wake up call arranged and taxi service to the airport arranged. When I called the reception at 0630 that morning for help with my luggage, I was told it was early and they would send someone up in 15 minutes. There was fog out my window and I thought I should leave earlier. When I arrived at the lobby, my bill was not prepared, the receptionist said I drank one bottle of water from the mini bar and had me sign a form when I said I did not; wanted to charge me the conversion rate from US$ to TL and I was not told this when I checked in and gave a $1000 USD deposit on the room and additional charge
the hotel in general is good with nice clean comfortable rooms. the staff in general were helpful though some were not speaking english. some staff does not speak english
staff is very polite and the hotel resides in a convenient place. traffic noise + the fact that every morning the staff calls at 7 to wake up you for breakfast
Location near Taksim was by far the best feature of the hotel. The hotel was clean and safe. The complimentary breakfast was tasty, although you should expect to see the same dishes every day. Our room had water coming through the ceiling, dripping/pouring loudly for the first 3 days of our 4 day stay. We had to make many, many calls to get this fixed, and no comparable room was offered to us. There was no A/C for 1.5 days of our stay.
Great location …
Clean, very helpful staff and very good reliable internet connection ! No English news channels on TV !
The location of the hotel is excellent it is at the heart of Istanbul, taksim the wifi is available at the rooms and free,the breakfast is good The rooms is too small,the Majority of the staff can't speak english
Helpful front desk. Not much interaction with staff at breakfast, but this might be a language problem.
Location & morning shift staff are very helpful & kind people unlike evening shift. Room has not enough space & there is no nice view.
hlepful staff, value of money and the location a bit noisy
Bra hotell beliggende meget centralt i IST
Var opgraderet til et rigtig godt sstort værelse.på 8. sal med udsigt til broen over Bosperus og til Bosperus. Andre standardværelser som jeg så var ikke særligt charmerende uden udsigt, men absolut OK uden at være prangende.Fin gratis internetadgang. Flot badeværelse. Bestemt ingen mulighed for hyggebelysning i værelset og også dårlige lænestole.
Didnt have blankets in the room, the room service took forever until they bring one, still it was thin.
We close to the main street, you can find easily a Taxi. The air condition was not working well, If you are opening the balcony its getiing a bit noisy.
i don't like the hotel , they give room without Air conditioner and leaking water not good service , not clean room , they can not speak English very will
Location, nice views Poor air conditioning, noisy duct just outside window.
hi the location is very nice at the cener of taksim sequare avry thing is available like metro , tamway and bus it is not suitable for family because the bed is saperat
staff was very good as usual unfortunately they were going to reform in few days the building so some service was not available
Price for the Location. Air-conditioning was not working in the whole of hotel and it was the same in 2 rooms I stayed in on different dates and the staff was not willing to accept that the air-conditioning is not working. If one is not able to sleep due to the room being warm and noisy then what is the use of any thing else.
The view from the restaurant is spectaculair! For tourists the location is suberb. The hotel is situated directly at the Taxim square which, obvioulsy, gives some rumour of the traffic in front..
The suicide bomb that went off outside on 31st October. Also rooms very hot according to my daughter
The room was large, clean and very comfortable, the staff were very kind and helpful. The location of the hotel is in a central place, on a very lively square. Unfortunately, the square is very noisy. A better acoustic isolation of the room from outside noise should be warranted.
Nice hotel building, helpful staff, wide variety in breakfast A bit far from main shopping.
The hotel was very accomodating. We arrived at 7 in the morning and were allowed to check in. We also had a late check out at 3pm at no charge! The hotel is in a good area, near Taxim's main drag and the hotel staff were good. This is not the cheapest hotel but still represented good value for money.
Very nice hotel. None. All was as expected.
Good location and excellant facilities None
The hotel of pleasant surprises with really helpful staff.
Easily accessible to Any mode of transport.havatas bus going to airport stops very close to this hotel Swimming pool water cold,not heated
Very nice decorated rooms with all the necessary facilities. The hotel is well located in the city centre.
Staff were very helpful, excellent ebusiness relation Manager, +AAA Location. Very hard to communicate in in English, but then again it is a general notice in Turkey.
The friendliness and politeness of staff, the size of the room and bathroom, the location of the hotel, the very rich breakfast Thew poor sound insulation in the room. Could hear the conversation from neighboring and room above.
i stayed at the hotel twice ,once booked through booking.com and first time through my friend in turkey....hotel is perfect but staff very snob ! at time of check in this time ,they were really quick and helpful ( through booking.com) and even gave us a great room,much bigger than our first time.... but after that all back to normal , they don't greet or ever smile when u ask for anything....so in general hotel is very good ,but staff not that great or friendly! unfriendly staff
The good service, nice hotel, situation of the hotel. Really value for money.