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we made reservation for a bed room with living room online. when we checked in, there was no living room. the staff at front desk insisted that the small table and a chair one foot away from bed was the living room. what a rip off.
Paid $300 for an "ocean front" room, which turned out to be facing the ocean but on the 2nd floor, partially blocked by a tree and by the roof of the first floor. The shower handles, are placed on the side of the shower so that if you're not mindful of where the shower head is pointed, turning the shower on will get you soaked. At least in room 201, there was no tub, which was disappointing. Save your money and unless they guarantee you a spectacular view of the ocean, just pay for a regular room.
Loved the rooms, location, the pool...except everytime we ate there we only saw our waitress once. Both times we had to get up and ask anyone how to pay so we could leave. I loved staying there, I just don't think I'd eat or drink at their facilities due to slowwwwwe services.
Close to everything
It was clean, the staff was extreme helpful and warm. Nice reception. Hotel looked very nice Bed was a very uncomfortable. Both myself and wife woke up very sore. i could feel all the springs, not a comfortable experience.
Everyone was super friendly and helpful
My wife and I arrived at Kona around 9pm local time and the Courtyard was a convenient location in the direction we were going. We were not at the hotel long enough to fully appreciate. It was comfortable and was our first experience of Hawaii in the daylight. How could that be anything but great. If we had stayed longer, the balcony view was of the roof and other balconies. You could strain your neck to see water.
The windows don't block the light very well
Super friendly staff. Very clean room. Great housekeeping staff. Comfy beds. Easy access to beach and pool. Busy parking on luau nights (Sunday's/Tuesday's)
Location was good; but ocean view was a real disappointment. I booked the location to attend a luau. It was a disappointment for the cost.
charged me 250 fee for smoking on balcony when checked out，but they didn't warn me at all when I checked in.
We arrived in Kona in the evening, having traveled for 18 hours. This was a perfectly good place to stay for the night before taking off for our circumnavigation of the Island. Clean, comfortable, convenient. Breakfast was $22.95 a person - but there is a IHOP just up the street that suited us better.
Friendly staff - so helpful and welcoming! I would recommend the hotel to anyone! Being charged for parking was a bit off-putting.
i can smoke just outside i cant smoke in my room
Hotel staff is a highlight. Housekeeper such as Bernedette (sp?) was always cheerful and helpful!
Close to the beach and restaurants. Was a good price and clean. Was a bit dated, but no problem with that. The bed was very soft and pillows not to my liking but for a few days it was adequate.
Staff were most helpful & very friendly. Use of the hospitality room was a great end to our trip. After checking out, we were able to extend our vacation in Kona before going to the airport for a 10:00 p.m. departure. Parking was a bit limited. Street noise made us close up room at night & use the room air conditioner. Otherwise, coastal location would have allowed us to enjoy the ocean breezes.
The location of the hotel is great. Just a half a block from the ocean and close to shops and restaurants. Had a room in the garden wing. The room was really outdated with an awful blue shag carpet. Maid service was really spotty. They came to clean the room at 5pm one day--right when we were getting ready for dinner. Parking is also a nightmare. Lot is tiny and there is not enough space for all of the guests. To charge for parking and then tell your guests to park in a tow away zone instead is just crazy.
My wife and I had a obsolutely wonderful time at Kona Seaside Hotel. The hotel is 2 or 3 minutes walk from the waterfront and the same time to start shopping for local items. There is an ABC store also minutes away. The staff was wonderful also. Friendly, competant, reliable and did their jobs perfectly. Rooms cleaned and beds made every day. Kona is a wonderful little town and the Kona Seaside Hotel is the place to stay while you are there. And yes,, there is a nice size pool. They will refund your parking fee is you can't find a place to park your car. But Hey, the Fee is only $5 a day. Much better than a $25 fee at Waikiki,Hi.
This was the most reasonably priced hotels in the area. It had everything we needed. Was no frills. But seemed clean and safe. Good location. We would definitely stay here again. Just wish it was a little less expensive. For the simplicity of it, it's rather expensive. No where else would I be OK with paying 160 a night for bare bones. No real complaints.
Bg rooms, nice balconies, good staff, trying hard showing some age but fine for deal it is
Very inexpensive and very clean. If you are not spending time in the room or on the property this is the perfect place to shower and sleep and that about it. Air conditioner is very loud. Towels are paper thin, ended up buying a towel at Target to use during the stay. Had difficulty checking in because my reservation was with Kayak and they had no record of it. Was told that there was no parking to be had. Later another front desk worker told me that only guests who book directly thru them can park on property. I had to park further down the street in a public parking lot. It was free but I still had to walk each day and carry my bags there the day I checked out. I have stayed several times and this was the first time ever I was treated so rudely at check in, was it because I didn't book thru them directly? It sure seemed like it.
Close to beach and shopping. Bathrooms outdated.
Location food nearby. No microwave in rooms. Only 1 ice machine in main building no soda/water machine.
Location was very convenient to downtown and walking to restaurants and shopping hotel is old but fairly well maintained. Carpet was dirty. I had to wear my shoes in the room. I checked in to my room at 4:30 and the room was still not ready. Overall it was okay for the money.
Staff was friendly, we checked in late so only one receptionist on. Clean enough. Rooms are older. The beds were very springy, we weren't given enough towels. We had three people in the room but was only given two sets. Had to go to front desk to get more. Second night my husband and I just shared a set.
Location is good, right on Ali'i drive Our hotel room was on the ground floor, as soon as you enter the room it smells like mildew and wet carpet. The sink in the bathroom did not drain, there was a broken tile in the shower, there were roaches - both big and small, the lanai doors and the bathroom doors were unable to close or lock properly. Unfortunately this was the ONLY hotel available (for obvious reasons). Uncle Billy's is like a landmark, it's been here forever but it needs a serious renovation - will NEVER stay here again, we'd be better off camping
I liked the location of the hotel it was in a great spot for all the shops and restaurants. The hotel was very outdated. Very low quality just a very cheap and old building that could be very beautiful if they would spend the money to update it. Also the "breakfast" was literally just toast. For over 100$ a night you could at least feed us in the morning.
This place has been around for ever. The location is awesome….very close to all the bars and restaurant. The breakfast is simple, but sufficient. It's not the prettiest place I've stayed at, but what can you expect when you're seeking a budget stay. Anyone who complains about this place should go elsewhere and spend 2-3 times the amount! Theres also a cool farmers market with all the fruits and veggies you could want along with arts and crafts for sale. The rooms are plenty clean and quiet, the staff is friendly and helpful.
Personal was very family. Room wasn't ready . Checked in about 3:30 was told room is not ready to come back in 1 hour.
Location is right on busy Alii Drive. Decent pool area. Worn out buildings. View is of rundown buildings surrounding. Facility is desperately in need of repairs and maintenance. Staff was polite, but not helpful, no aloha. Tiny bathroom, old shower.
Staff helpful and professional Love the feeling there, plants, flowers, old style Parking is good. Rooms desperately need renovating.
Close to the rocky shoreline, eateries, shops, etc. Centrally located! Free parking nearby. Great continental breakfast and nice pool! N/a
I was so pleasantly surprised by Uncle Billy's!! The room was a good size with a fridge, safe, 2 big poofy chairs, a desk with chair, a big dark wood dresser and a large flat screen TV. The bed was comfy and had 5 nice pillows on it. Based on a previous review I immediately checked the mattress for bedbugs and there were none. Everything was very clean and fresh smelling and looking. You could tell time and care were put into cleaning the room. The lanai was very nice with sliding doors and a view of the pool and Ali'i drive. The air conditioning worked great, too and having driven through snow to get to the airport to come to Kona we needed a reprieve from the heat those first days :-) Great staff, clean and comfy rooms, fantastic price and perfect location. Give Uncle Billy's a try. My gripes were few and minor. The bathroom was not beautiful. The toilet was what you'd expect in a public restroom but MUCH MUCH cleaner. The shower was old and mustard yellow BUT it was clean and the water pressure was amazing.
Rooms were dirty Beds were old and uncomfortable Continental breakfast was a joke
Friendly staff. Cheapest price. Cool layout and great location. When we checked in, counter staff told us about free parking in the adjacent parking lot (instead of pushing their paid parking), which was a nice touch. The room was pretty worn down, and has 't been maintained as well as it could have been. Free breakfast was pretty limited.