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Friendly staff and nice room design
Clean and nice rooms, polite personnel, close to Zakynthos center there was no parking
Very professional check-in. Reasonable breakfast with good opening times. Internet access is free (even if notices in rooms need updating). Parking ok (restricted but we did not have issues in Aug). Stairs to access the hotel reception, also one of the rooms was very small. Breakfast could do with full size toaster working for non pre-sliced bread.
The only thing that i liked was the view because we could see the sea, not a spectacular view but not something that you see every day. The bathroom was very bad, the walls had traces of mold making to be a strench of breathing. The room was quite small for a 4 star hotel.
Management was there to help you 24/7 with anything you need and they were very accomodating. The location of the Hotel was also ideal for exploring the entire Island of Zakynthos.
the hotel was quite and the staff was friendly. bathroom in the room
The staff is very nice and handfull.the location is great,the breakfast is good no vechtable.the hotel is clean.we will come back. everything is very good.but in breakfest no vechtable.
I liked the hotel. It was close to the beach and walking distance to everything including the square with all the outdoor bars at night. The room was comfy, had wi-fi, tv, a balcony with a sea view and we really enjoyed our stay. Not that I can comment on. The reception staff were very nice, wasn't too impressed with the bar person...but no big deal.
Nothing! It was in the middle of nowhere, along a main road which was just tourist shop after tourist shop. There was nothing beautiful here. The breakfast is like being in a hostel, with 3 options: 1. toast plus tea or coffee. 2. croissant plus tea or coffee, 3. cereal plus tea or coffee.It is insulting.
Location. Very good price Tiny bathroom. The shower didn't work properly.
The staff were extremely friendly and very family orientated. They could not do enough to ensure our weeks stay was comfortable and enjoyable.The food was excellent and very affordable.The pool and surrounding communal areas were cleaned to a very high standard. Nothing.
Nice staff, clean, kitchen in the room, parking Extra charge for air-condition
Near to Laganas and Kalamaki beach. Nice bar. Kitchen in the room (You can cook!). Extra charge for air-condition.
the staff was very very friendly, the room an bathroom clean, the small kitchen with everything you need in it. we paid extra for the air condition, very poor breakfast.
Friendly staff, nice ambiance, good value for money Bathroom facilities could do with a little improvement
The Staff is very gentle and smart. Parking. breakfast is formal (very poor and cheap) It is very noisy to midnight
the staff was very friendly,the hotel is looking very nice and the rooms are very clean,the pool is ok,the location is good ,not too far from the Kalamaki beach,very good for families with children
we were surprised finding a studio with more or less equipped kitchen instead of double room - there is NO double room in the hotel, only studios/apartments the hotel is even not 2 stars as was stated. The room was tiny for three persons, aircon that was provide for the extra payment did not worked properly and the staff could't fix the problem, the bathroom was terrific (shower did not work at all, the floor was extremely slippery even not wet and I could't allow to my child to go to the bathroom alone) The room itself is very unsafety for children..
Cleanliness, room, bathroom, breakfast. Charging 15 euros for using the safe deposit and for putting own's stuff in the minibar. Forgetting to add any soaps.
quality of food
Room, pleasent peple who work there Backgarden
Staff and food were excellent. However, it is perfectly ridiculous to charge for using the safe deposit (15 €/week,) and also for putting one's own stuff in the minibar (3€/day). Electrical outlets a sheer hazard for families with kids.
friendliness and helpfulness of the staff. Beautiful hotel - obviously well respected in the area. the food for my party was poor. We are coeliacs, which I did mention on my booking form,and were booked in for breakfast only, however, we could only eat yoghurt with tinned fruit for breakfast. We could have had a few slices of tomato with a few slices of melon, bt that palled after 2 days. Also the hot chocolate machime was taken away, although the quality of this was also poor. We considered the hotel evening meals but the menu for coeliacs was poor. I was told that we could request alternatives, but we decided to eat out in the local town.