Fordele: Hospitality is excellent. All the staff were helpful. Excellent food. They have 24/7 shuttle service too.
Ulemper: I had an issue with ATM at the hotel premises. Please be careful I requested for 500000 IQD and it gave me instead 5000 IQD and when I check my account $432 was taken out. Also, during Arbaeen the ...
Fordele: Very nice staff Very clean ,quite
Fordele: many restaurants, good staff, transfer to the shrine
Ulemper: Not near from the shrine, some thing expensive
Fordele: Restorant and spa
Fordele: Very helpful and professional staff. Good breakfast with a lot of options. Triple room size is good and the bed can fit two. Shuttle service is the best. The pool is so lovely and my kids love the ...
Ulemper: At room 610 where I stayed, the shower area wall not very clean and there is no toothbrush and toothpaste. The waiters didn't tell us we can order any dish from any menu belong to another ...
Fordele: Facility new and clean, staff were very hepfull
Ulemper: A litil bed fare away from haram.
Ulemper: they didnt inform us about mini bar and they charge too much for it at checkout time more than standard fee and it was not nice also we had one geust who stayed in room for 1hour and they charge also...
Ulemper: Very high prices for food Menu Very high prices in cafe Mini bar in the room is poor I was surprised when the Receptionist told us that the SPA was closed ! Turkish/steam bath closed!! Sauna ...
Fordele: Great value for money and very friendly and helpful staff.
Fordele: Good location
Ulemper: There is no regular car parking
Ulemper: The room has not good accesory. The lavatory was not clean and has not good accesory. The time between order and delivery the order about 15-20 minutes and you should call to the recieption more and ...
Fordele: Like the location, price, welcomming
Ulemper: The air conditioning system was bad abd the weather was hot so it wasn't a good night that I spent there
Fordele: the area of hotel was calm and comfort
Fordele: Everything was excellent
Fordele: In the hotel i liked the lebanese food and the view on the terrace.
Ulemper: The issue of airconditioning in the rooms
Fordele: Ok so the hotel is perfectly located for the shrines, which is why you go in the first place. They have a shuttle bus, but it's a 10 minute walk if you prefer. Everything was as expected, but what...
Fordele: restaurant was amazing on the rooftop with amazing views. food was great, breakfast was great. everyone was friendly. Room was very comfortable. Internet was fast
Fordele: Staff are friendly, rooms are clean, the beds are comfortable, it is secured, only trusted and checked visitors can enter the hotel. It's quite not like other hotels that similar to Bazar.
Overall it's valued the amount you paid.
Ulemper: It needs more advertisement to the community in the GCC countries. Very few people know about this great hotel.
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