We were given help with finding our way to the city centre and allowed to keep our car in the car park after we booked out. We hadn't realised there was not a restaurant.
Everything is as expected, no reason for complaints whatsoever.
Location is good and easy access to the city center Hotel is nice but staff cannot explain us the choices of tramway tickets (ex. should I buy short distance tocket or normal ticket and etc...) I have asked for extra bed for my kid via emails, the request had been granted as well. But the reception doesn't know and the room we had is without extra bed. Internal communication link should be improved. No room service menu available in the room although there is only limited choices and I have to go downstairs to the bar to get the menu.
Convenient location, clean rooms, efficient staff, nice bar -great hotel in general. Recommended.
it is abusiness hotel , it is not adequate for tourists ,hotel facilities are modest.
The fruit dish was a awesome addition to the room. not having a room service menu
Far from city center
Clean and recent looking hotel Our first night we had only german TV channels. The second night we had sattelite, but very limited. No dutch channel. Too bad..... Rather expensive breakfast. The Beds are too soft.
We enjoyed the whole experience
Friendly staff, convenience ro cologne. Very well maintained. Good dining. Everything was to my satisfaction.
First of all, the staff was extremely welcoming, friendly and helpful. The room was very spacious and clean.Breakfast was excellent (cappuccino buonissimo), in a very festive and warm atmosphere. The hotel was conveniently located in a very quiet area, easy to reach and very close to the subway (a few stops away from the city centre). Overall, it was a great experience and we would definitely go there again!
The hotel itself and ofcourse the city of Cologne
We are muslims, and came during holy month of Ramadan. The very lovely staff prepared for us breakfast at optimum time for us and generally were very careful and helpful . the distance from center was quite a bit more than it was written on the booking website.we can say twice longer.but still it was not so far from the center.
Just outside the city center in a quiet residential neighbourhood
Quality of bedding and cleanliness, proper working shower etc., good food and fullbreakfast, friendly staff Room smelled of smoke, although we booked non-smoking there has been smoking before in that room and smell was still around
The quietness No
This hotel is very convenient if you arrive in Cologne by car as it easily accessible from the major roads and has secure garage parking (which needs to be booked in advance). We had a large, quite and very comfortable room. The restaurant was rather stronger on quantity than quality.
Location it's not bad, though it's a bit distant from the centre. The area is calm and quiet. The staff resolved all the problems that we had and was very helpfull. The air conditioner it's powerfull, the breakfast it's very good, and the parking very good for the 8 euros per day, that we paid - with a closed box for the car. May be this hotel it's nor 4 stars, but 3,5 stars, though the breakfast was 4 stars. The cheapest room was very small and we had to changed for the double comfort and pay a little more for it.
very nice welcome, room was good size and clean we could smell that people were smoking mariuhana and at the last night there was a smell we never smelled before it was very horrible
Good restaurants in the close neighbourhood - Parking places easy to find. No breakfast possible.
The room is so big, spacious and clean. The receptionist is very accomodating and friendly. The hotel is very frightening coz it seems like an old hospital. There is lavatory in the hallway, a butterfly door commonly used in the hospital, and a hanging lamp in the room which looks like a light used in the operating room. The place is very silent and the hallway is very dark at night. We don't know if we are the only guest that night. The Hotel must have a lobby for the reception of guest. I felt like there is no attendant or receptionist at night coz when we check out early in the morning, we will just drop the key in a box. They need to redecorate each room to make it a hotel ambience.
The hotel was well organised, the staff very helpful. the room was clean and warm the small kitchen in the room very useful and the nearby supermarket and railway station ideal. The small kitchen in the room and the nearby railway station and supermarket.
Only had to spend a few hours there and it was close enough to our main venue (purpose of our visit) Being woken up 5 times between midnight and 2am by individuals trying to get into room and 'banging' on the door, shouting and being aggressive - asking us to vacate room as we apparently 'weren't supposed to be there' despite all booking confirmations, etc. (We will be complaining about this separately).
Woman in hotel who showed us our room spoke good English. Hotel room was reasonably clean although decor and facilities are very very basic! Water can get very hot - if your prepared to wait. Has a kitchenette, with a small cooker and fridge - although cutlery was very limited - 1 fork 2 knives a spoon and a spatula! Kitchenette is required as the hotel has no resturant or bar or any facilities. There is a subway opposite and a lidl just down the road slightly. Not far from S-bahn station for travel but this only runs til around midnight so no nights out in cologne possible unless you get a taxi back. Hotel is in the middle of what appeared to be an industrial estate. Was concerned about the security when parking the car. Entrance is at the back, down some steps into the basement, through a rotten wood door. Can not get into hotel until 3pm as the reception is only open a few hours a day. They then give you a key to the door at the rear and to the room. Entrance hallway is dark with water pipes going above your head and very old decor (even after the so called refurbishment). Walk up a number of flights of stairs, past a fire alarm point that says out of order with the emergency glass smashed on it - so didn't feel safe in the event of a fire. Hotel seemed to be shared resisdence with some rooms being hotel and some being privately owned
Bright, clean, quiet room with kitchenette facilities, close to bus stops and S-bahn station. Nothing which I didn't like, but visitors should be aware that this is very much a budget hotel. Reception staff attend for very limited hours (I did not actually see them at all) and there is no restaurant or bar, no internet or other services. But everything can be arranged by phone and I was happy here.
Nice rooms and helpful staff. Reasonable price. Place of hotel is only 5-10 minutes away from central of Cologne. There is a statement in web site that hotel has no internet access, however this is wrong because hotel has wireless internet connection.
It was a nice stay, and if you want some facilities, specially a kitchen I recommend you to stay there.. No internet free acess. It's necessary to buy a telekom that is not cheap.......
good large rooms well serviced. fridge cooker v.usefull. good value and much nicer inside that the dull exterior would suggest. staff excellent location not so close to city but only 15 min by train station closeby. hotel looks dull from outside. opening times for reception only from 3pm so beware early arrivals
ok morgenmad i.f.t. prisen værelse så kedeligt som det næsten kan lade sig gøre. Ikke et sted man har lyst til at opholde sig udover at sove. Ligger i et dødt industrikvarter. Kan dog anbefales hvis man bare skal sove og prisen er altafgørende. Vi kom en time tidligere end officiel checkin tid (14.00) og fik at vide at vi måtte komme tilbage efter 14.00.. det har jeg vist ikke prøvet før.