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Location and area of the hotel
Great staff. Wonderful location with beautiful view of the Dom. Outstanding breakfast
I have stayed at this hotel for over 30 years under 4 different ownerships. It is a familiar and likeable place to stay. The head concierge man has been there for 30 years and this makes it seem like a home away from home. .
I received a room upgrade. Counter staff did that bit extra to find me a room at 8am when the previous night they had been fully booked. After a 30 hour flight from Australia that was most appreciated
I liked its location which is close to the shopping center. I was surprised that a 4 star hotel didn't have wifi
The decor of the room, the helpfulness of the staff and the excellent buffet breakfast.
Nice Room, good (diversity of type of food) breakfast, Central Location - to Altstadt and to new area - Oper - New Markt It will good to have more than one access to internet, but it was good to have a printer stand-by.
Excellent breakfast! Good location and nice interior of lobby and rooms.
The hotel rooms are very tastefully decorated, modern yet comfortable. The hotel is a short stroll to the Dom.
Staff were very helpful and friendly.Location is excellent for nightlife and access to the good transport network.Will stay there again!
do not have SPA in Hotel, massage, sauna ....
The location of the hotel is very good, on a street full of pubs, bars and restaurants. Despite this, in the rooms it's quiet at night. The nearest subway station is 100 meters away.
The hotel was well located for walking to nearby attractions and city centre. The bed was very comfortable. The bathroom was far too small (you could not even turn round easily in it!). The room was not at all spacious either - so overall it felt quite claustrophobic.
quiet hotel in busy city location. walking distance to Dom or underground almost on your door. plenty of bars and restarants nearby.
Near location to Koln Dom. Lot of pubs and restaurants.
Excellent value for money
Central location just away from the hustle and bustle of the Dom area yet within easy walking distance of the main attractions. Plenty of bars/resteraunts around the hotel.
Hotel well situated with comforable rooms and good breakfast.
The helpfulness of the staff when I was asking questions in my poor German.
De var meget venlige og imødekommende dem der var i receptionen. Både da vi tjekkede ind og når vi spurgte dem om noget undervejs og da vi skulle afsted... Var der kun en enkelt nat, men ovenud tilfredse med stedet (og personalet) og ganske givet det samme sted vi vil vælge, hvis vi skal til Køln igen :-)
Den bedste seng.... Morgenmad kun ok i forhold til tysk standard. Meget lille fitness rum.
Super beliggendhed! Lækker mad i hotellets brasserie og meget venlig betjening. Alt levede op til forventningen. Næ, egentlig ikke!
Skriv venligst mindst 15 ordliggende hotel. Meget hjælpsomt personale.
God beliggenhed i forhold til city og rar sommerpris.
Fine parkeringsforhold. Lidt vanskelig at finde - men det gik alligevel. Flot indgang og modtagelse. Ingen trafikstøj og ingen bygningsstøj. Det var endda muligt at sove med åbne vinduer uden at blive generet af støj. nej
Hotellet ligger centralt med mulighed for parkering i en lukket gaard.
Very friendly and helpful staff. Room was nice and big and very clean. The location was perfect for shopping, a variety of restaurants, and the sights....everything within walking distance. The parking facility was a bonus. Our room (on the ground floor) was quite warm. Since our room overlooked the parking lot, we felt we couldnt open our windows fully. We asked for a fan for our second night and it was promptly provided.
Nice room at the back, pleasant staff, good location Try to avoid a room at the front as after midnight guests have to buzz to enter.
Because of the short-term booking they could not give me the quiet room I asked for. Instead, to compensate, I was given an extra large room which I very much appreciated.
friendly staff and nice breakfast buffet , would come back anytime . The parking spaces are not very large , but at least this hotel has some and 11euros per day is ok. there is no elevator , but for short city trips you don't carry heavy luggage usually .
The neighbourhood is great, full of local shops and bars; much better than around the Dom. (tourists that like to travel in large packs, shop in tourist shops and take the tourist train, please stay near the Dom area). The hotel itself is also very nice, the room is good, spotless, and the breakfast is impressive at least - much better than in a lot of 4 star hotels I believe. I wouldn't wish for anything else and will definitely stay here again and again when I come back to Köln. The front side can be pretty noisy on a saturday night, if you wish to sleep with the window open. As we come from a busy town, it didn't bother us though. One thing maybe - I heard the 'dingdong' of the front door very loud in our hotel room...maybe they can turn it off or low during the night/early morning?
I had a room facing inside not the road so it was quiet. Breakfast well served, lot to eat. Staff very helpful. There is private car park available. Location is excellent. plenty of restaurants around, you dont need to go down town to eat. To walk to the Dom, its not far at all and you walk through shopping area. nothing but I guess if you get a room facing the street, you might hear on weekends some noise as there are bars around but to be checked as I did not get this type of room. There is no lift but for a weekend I did not have huge luggage. It looks like you get a room on ground floor if you have lots of luggage.
The hotel manager was very unfriendly!
the cleanliness, good service and the professional and friendly attitude of the staff. not really
size of room and location of the hotel if the internet is free of charge, it will be perfect.
Spacious rooms, clean and in the heart of everything. The breakfast was 2nd to none. We will stay here again, and would recommend it to anyone. There is no air conditioning, but a large floor fan is supplied and works well. The higher floor the room is on, the quieter it will be due to the Karaoke Bar on the first floor. However, the rooms are well insulated from noise.
Poximity to city centre,
It was a fabulous hotel with really friendly helpful staff, especially the receptionist in the morning/daytime. She was lovely The hot water didn't work while we were there but they were getting a new boiler the day after we left.
Location,location ,location Noise fom Kareoke bar
Great views... We wanted non-smoking room, none available, the room smelled terrible from smoke
Th staff were very friendly and helpful and the hotel was very conveniently located. The restaurants and bars near to the hotel were of a good standard and the main shopping area was only seconds away. I found this hotel to be very expensive for what it was, maybe this was due to the location...
The rooms were clean the staf very helpfull the breakfast was excellent
The Hotel was not bad but as we went to Koln for the Royal Thai Restaurant we were very disapointed with the service. The wrong food was served on two occasions. We were charged for food we did not order nor eat. It was only when we complained to the Manager the price was actually reduced. We were told it was authentic Thai but it was far from it probably the worst Thai meal we have ever had and as my Wife is Thai we eat Thai food in many restaurants over the World. The meal took over two hours and as we only had one night in Koln we had no time to see the Town. I even had to get up at 6.00 in the morning to purchase a rail ticket as the meal took so long the Ticket Office was closed the previous evening.
staff was very nice and supportive, the location is very good Breakfast food was not up to the expectation! Hussein Zebib
The bedroom was spacious and I really liked the bathroom. Wifi in the room did not work. Upon departure, the receptionist informed that we could have asked for a cable. We know it for next time!