Vil du indstille som din standardvaluta eller kun for dette besøg?
Location was great. Smokey smell everywhere, looks old, bathroom has lots of mildew/mold, very crowded and AC was too noisy.
Location. Bed. Price. The room smelled like cigarette smoke
Central location, bathrooms were really nice, everything you need/could need is in one building.
nothing. i was so displaced about the room, i did nothing else on this property. not even bought a soda the room was improperly prepared. no amenities were brought until i screamed at the front desk on the last day. the lighting was terrible and there were no task lights above any of the work tables or desk. could not read paper. the picture on the website of the room is quite misleading as it shows plenty of light. the front door is a double door and the device that locks the door into place was broken. once again it took an aggressive discussion with someone to temporary fix it. the hotel even charged us an extra 30 bucks to get in early to this ill prepared faux palace......never again. many other better places than this developing dump on the strip
I liked that it was central. The room was clean and fairly quiet. What it lacked was coffee maker or kettle. Your forced to buy a coffee maker across the street at Walgreens or spend 20 bucks a day on Starbucks. Very smokey environment could not spend much time in the casino. Very tight machines so don't plan on gambling here. Vegas is not a good choice for Canadians right now and I would avoid it. Totally overpriced.
Nothing... HOTEL .COM IS ALL LOT BETTER TO BOOK FOR ROOMS. They will not give REFUNDS.
The gym and spa were very good. The hotel staff was pleasant. The food was good. Pushy aggressive sales people at Perfume 11 caused an overall negative response. I have already told five people to avoid this shop.
Rooms were clean and the location was excellent The resort fee of $32 is way too high, considering the pool was closed.
I couldn't get a refund after I did not go on my trip due to illness
I had a 2 night stay for free and I purchased another 2 nights in the Petite Suite. They also comped our Junior Suite for the 2 free nights as well!! Great customer service.
Everything was great! The wait to check in was a bit slow but other than that.... my favorite place to stay! Like I said the wait to check in on Saturday was slow an there wasn't even a long line! If clerk would of just made eye contact an said just one moment that would of been nice! But once being helped she was very friendly
The hotel overall was great, staff was friendly and helpful. The pool was very very small for the size of the hotel and the hotel bathroom didn't have a fan for showering.
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
The hotel lobby is gorgeous. The rooms were nice and tidy. Overall, a good place to stay.
Free parking was lovely! And so many great restaurants and shops within walking distance!
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
The room was pretty and our cleaning ladies greeted us everyday and were really super friendly. For the price, we would've preferred a nicer view....when we booked it led me to believe we would have a view of the strip but when we got there, the front desk said they may not even have the Bella Suite at the Palazzo available. It was confusing. They finally made one available... but honestly this hotel is way too expensive. Not impressed. And that's sad...
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
Complimentary water , coffee and wifi not provided
Check in was very easy. Food and drinks are very expensive.
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
Vi belv opgraderet til en suite - helt fantastisk. Alt i faciliteter; endda fladskærms TV på badeværelset. God service i restauranten. Dejlig mad.
Absolut klasse Ligger 500 m fra The Strip
Venligt personale. God service. Lækker mad. Valet parkering i top. Lækkert og komfortabelt suite. Nej
Pænt og rent nej
Luksus i Las Vegas. Ingen casino eller natklub, perfekt når man ikke gider al den larm dette medfører. Store værelser, eller nærmest suiter med køkkenafdeling. One Bedroom Siute er på ca. 80 m2 med kæmpebadeværelse. SPAbad er med vindue og udsigt over byen!!! Lille pool, kun 1,5 m dyb. Hvis man vil bruge meget tid ved poolen i Las Vegas, vælg et andet hotel
THE ROOM! THE SPA! The view! Deodorizer smell. (Better than cigarette smoke, I suppose). Food at Sinatra was way overpriced for not being very good.
Best ambience on the strip. Great dinning options and very friendly staff
Room comfort and view. Higher end hotel so crowd is relatively calm and easy going. Room smelt like old cigarettes. Only staff that seemed happy were the in room dinning delivery folks. Check in, valets and doorstaff were slow and unattentive. We are likely to stay at Venetian/Palazzo on our next visit. Better food options/shopping and friendlier staffers.
5 star restaurants, amazing spa, gym with everything you can ask for, great shows, luxurious hotel!!
We have ordered vegetarian food and found meat in our food. Pool area was not bad, but could have been kept better especially water had lot of accumulation . Lot of cigarette smoke , even if you are not in the casino. It was the worst we have seen anywhere in Vegas
The rooms, comfortable beds & uniqueness of everything. The food & staff was A+
* Spacious & luxurious room * Generally easy to get a spot around pool * Nice classy casino * Lots of restaurants in hotel * Hotel was exceptionally clean * Located at the nicer end of strip * Fantastic stay overall, would stay here again * Quiet room (which we requested) * They gave us $100 dining voucher which we greatly appreciated! * Staff around pool were pretty hopeless. We had to wait a long time to get service and even left a few times because we didn't get served at all * Located about a 20 minute walk from middle of strip so had to get a taxi a lot of the time * They charge for wifi which seems pretty ridiculous in this day and age
almost everything was great The bed was awfull, they should change the mattress (suite 5738), could not get any rest.
beautiful, clean too expensive. no perks.
The people who check your card at the elevator are rude
This hotel has everything and gives the Las Vegas feeling with a very luxurious wrapping. WiFi access is as natural a comodity as water and electricity. To charge 15 dollars per device per day for this is baffeling! Just include general access in the room price and remove device limit.
We have stayed here twice now and have loved both of our stays! Staff is fantastic! Rooms are large, clean, and sexy. The food and drinks are a bit pricey, but no more than most of the higher end hotels. It's a little noisy if you stay in a room overlooking the strip, with the clubs playing music beyond 1am. I would highly recommend against the breakfast buffet. It was included in our room last time, and we wish we had gone somewhere else and paid for breakfast.