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It was clean and very convenient right off the strip and in the middle of everything The wait for check in and check out
The rooms were clean and spacious. The casino was clean and the location was great. The service at the bars was slow.
Great customer service by all the staff. Very prompt and polite. I'm not a smoker. So they still have a smoking casino, which I think most places still have. One of the few things I didn't like.
I like the location in the middle of the strip, and I like the customer service, staff were very helpul and friendly. The room was dirty and smell, and we found bugs on beds, resort fee very expensive. Nothing fantastic about this hotel.
The buffet was pretty good with a lot of good options.
Location and facility Their cancellation policies are a rip off.
All staff from the check in ppl to the maid staff, very friendly and helpful. Price of ordinary food in the "Coffee Shop" $$$$ way too much when it's not anything out of the ordinary, I paid $50 for breakfast for two. We had eggs and hashbrowns
Location! Right next to fashion show mall and right across from Venetian. Charge for everything - $40 for early check in, $50 for late check out, no microwave in the room, resort fees of $36/night. Casino is old and worn out. Staff are mostly unhelpful.
Fast until crowded elevators. Beds. Bell service and valet. Staff Definitely time for an upgrade. Very overpriced restaurants. Smells horrible inside like years and years of old smoke , better air circulation would help. Carpets througout hotel were gross. I checked in around 630 and I had to wait 30 mins for check in and they did not have the room I had paid ahead for and was guaranteed. Also didn't get the smoking room that I requested. Fan in bathroom didn't work remote control didn't work. Only 2 electrical outlets in room. Won't be coming back.
It to long in the lines
The room was very comfortable and had a good view.
Room was clean, nice and spacious. The hidden fee at check in that doubled the price from what I was expecting to pay.
We have ordered vegetarian food and found meat in our food. Pool area was not bad, but could have been kept better especially water had lot of accumulation . Lot of cigarette smoke , even if you are not in the casino. It was the worst we have seen anywhere in Vegas
Room comfort and view. Higher end hotel so crowd is relatively calm and easy going. Room smelt like old cigarettes. Only staff that seemed happy were the in room dinning delivery folks. Check in, valets and doorstaff were slow and unattentive. We are likely to stay at Venetian/Palazzo on our next visit. Better food options/shopping and friendlier staffers.
* Spacious & luxurious room * Generally easy to get a spot around pool * Nice classy casino * Lots of restaurants in hotel * Hotel was exceptionally clean * Located at the nicer end of strip * Fantastic stay overall, would stay here again * Quiet room (which we requested) * They gave us $100 dining voucher which we greatly appreciated! * Staff around pool were pretty hopeless. We had to wait a long time to get service and even left a few times because we didn't get served at all * Located about a 20 minute walk from middle of strip so had to get a taxi a lot of the time * They charge for wifi which seems pretty ridiculous in this day and age
THE ROOM! THE SPA! The view! Deodorizer smell. (Better than cigarette smoke, I suppose). Food at Sinatra was way overpriced for not being very good.
The people who check your card at the elevator are rude
5 star restaurants, amazing spa, gym with everything you can ask for, great shows, luxurious hotel!!
We have stayed here twice now and have loved both of our stays! Staff is fantastic! Rooms are large, clean, and sexy. The food and drinks are a bit pricey, but no more than most of the higher end hotels. It's a little noisy if you stay in a room overlooking the strip, with the clubs playing music beyond 1am. I would highly recommend against the breakfast buffet. It was included in our room last time, and we wish we had gone somewhere else and paid for breakfast.
The rooms, comfortable beds & uniqueness of everything. The food & staff was A+
Best ambience on the strip. Great dinning options and very friendly staff
almost everything was great The bed was awfull, they should change the mattress (suite 5738), could not get any rest.
This hotel has everything and gives the Las Vegas feeling with a very luxurious wrapping. WiFi access is as natural a comodity as water and electricity. To charge 15 dollars per device per day for this is baffeling! Just include general access in the room price and remove device limit.
beautiful, clean too expensive. no perks.
Venligt personale. God service. Lækker mad. Valet parkering i top. Lækkert og komfortabelt suite. Nej
Absolut klasse Ligger 500 m fra The Strip
Pænt og rent nej
Luksus i Las Vegas. Ingen casino eller natklub, perfekt når man ikke gider al den larm dette medfører. Store værelser, eller nærmest suiter med køkkenafdeling. One Bedroom Siute er på ca. 80 m2 med kæmpebadeværelse. SPAbad er med vindue og udsigt over byen!!! Lille pool, kun 1,5 m dyb. Hvis man vil bruge meget tid ved poolen i Las Vegas, vælg et andet hotel
Vi belv opgraderet til en suite - helt fantastisk. Alt i faciliteter; endda fladskærms TV på badeværelset. God service i restauranten. Dejlig mad.
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
Beautiful and spacious room. No complaints.
Complimentary water , coffee and wifi not provided
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
Free parking was lovely! And so many great restaurants and shops within walking distance!
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.