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Windham bugs you every time you go up to your hotel room. You had to walk past their little booth to get to the elevators but if you take that out it was perfect.
Express check in/check out kiosk was great and easy to use. Staffs were helpful and friendly. We stayed in room 12041. The drainage at shower panel was not that great. Towels in the room were dirty and the room carpets has stains on it.
The hotel room was very nice. That's about it The valet staff was very rude to us. Basically rushing us. Getting to our hotel was so confusing. Ice machine was broke.
This is a strange place. Escalators that take you up too far so you have to go down stairs with your luggage. Nonsensical layout. Bizarre architectural choices. All that being said, the place gets the job done and there is no arguing that it is memorable. No real complaints, just be prepared to be confused trying to find your way around. Also watch out for panhandlers hanging out in the lobby. One guy tried to give me a certificate for a free bible.
The front desk guy who helped me wasnt very helpful at all and not informative. He didnt explain about the fees and what he is going to charge on my card.
The room was newly renovated beds were comfortable nice tv bathroom was nice the spa was great virtual reality game up front was fun we were in tower 3 which was kinda confusing to get to but not really a big deal after the first trip to the room.
Easy to get around to other casinos, hotels, shows, restaurants and bars. Price was very affordable for what you get. I've stayed here a few times now. Easy check in process at kiosk. Not a ton of slot machine variety. Compared to other casinos in the area, the casino floor is set up in a weird way, does t flow very well and there isn't a fun variety of machines. I soend half the night finding something I want to play. I ebs up going to other places near by instead.
All staff was very helpful and friendly. Hotel was very clean.
The staff solving my inconvenient with room Smoke odor in the entire hotel. An extra charge for resort fee that I was not awared.
Updated, cute, trendy rooms. Great view. Clean room. High roller was awesome! Small shower, no bath tub.
Great value, perfect location. Deafening noise levels throughout the building, and very confusing layout for the hotel.
Looks great but a friend did wake up and realized the part of the white sheet she had been resting her face on had a big yellow stain on it. Really great staff and location but that definitely was a drawback.
Hotellet er utroligt flot dekorreret og er en sand kopi af et romers palads og alt fremstod velholdt Vi fik et fint værelse på 5 sal hvor støjen fra aircon var så kraftig at vi måtte bytte til et værelse som var mindre også her med støj fra aircon. Hotellet var for stort til os man skulle næsten have en guide med og p-huset var noget af en opgave at finde.
Ligger utrolig centralt på the Strip og et et fantastisk stort hotel. Værelserne er super fede - vi havde et med jacuzzi. Vores booking var ikke registreret i deres system, så de måtte oprette helt ny booking og ved hjemrejsen var tog de over 500 dollar ekstra på værelsesregningen - det fik vi selvfølgelig rettet. Værelset var ikke fuldt rengjort og de fyldte ikke op med badeværelsesting og nye kopper til kaffen.
Det var rigtig godt.
Ligger meget centralt. flotte omgivelser. Rimelig pris.
Check in staff was very friendly and welcomming. The room was spacy and clean, and had some great features. The hotel is located Mid-strip, which is close to nearly everything.
Et udmærket lidt slidt hotel, der ikke har de nyere hotellers luksus. Værelset var fint, dog med en revnet rude og med en udsigt til the strip gennem en heldækkende reklame på hotellets facade.
Efter vi den første nat havde fået et værelse ud til en kælder med meget støj, fik vi byttet til et værelse på niende etage, det var bare prima.
I loved absolutely everything! Staff was very helpful and friendly. I will be staying here again in the future! No complimentary breakfast. I heard Giada's was amazing but couldn't get a reservation either of the two days I stayed.
Smaller, boutique hotel. Great showers. Complimentary SUV ride back to hotel. Friendly staff
Great location, staff and property. The night club keeps you up all night. My bed actually vibrated, physically vibrated, from 11pm to 3:45am. Worst nights sleep ever! MAJOR Issue that needs to be dealt with!
The hotel management was unresponsive. I travel extensively for business and would never recommend this hotel.
The staff was amazing and attentive . Loved champagne hour and 24/7 coffee. The pool at the Beach club wasn't clean. I wasn't impressed with the quality of the slots area.
The Cromwell delivered! This has been by far the best stay in Vegas. They exceed in customer service and deliver 100% satisfaction. No waiting to check in and absolutely amazing rooms.
Great location and facilities. You can hear the night club music loudly in your room until 4AM.
Service was the best i've experienced in Vegas from the moment you walk through the door the valet lets the front desk know who has arrived prior to your checking in so they literally already know your name as you walk up to check in, to the countless interactions you have with the Cromwell staff. This hotel outshines the likes of the Encore! The rooms are a clean and very well designed! I'll be a repeat customer for sure!
Clean, Fresh, New, Great Staff, Great Business Cetre and Gym abd most of all very quiet. No coffee or water in your room.
The bed was very comfortable. The fridge did not have any storage room for stocking our own snacks or drinks. This was inconvenient because we brought items to stock the fridge. The bathroom sink did not work properly and squirted out toward us multiple times. We always bumped into the center table by the couch. Although the room is very large, we felt cramped by the couch area. Only one bathrobe of the two was plush material.
We've stayed at the Westin on numerous occasions and we keep going back because the beds are super comfy, close to the strip-yet far from the crowds, and the prices are usually reasonable. Also, as SPG members we earn points, which can be used to stay at other participating Westin locations. The craps table is only open from Thursday through Sunday evening.
Hotel was quite comfortable for being off the strip, casino really small, liked that it was non smoking The staff and their attitude. Since I was an SPG member but didn't book directly thru SPG, was told I wouldn't get my membership Points. Was also told since it was a 3rd party booking that I wouldn't get the room that I thought I was booking. I paid an extra fee to book a king size suite, staff told me that usually we get the standard room which had 2 double beds. I showed him reservation that showed a king size bed and he finally changed his tune and accommodated us. Being a SPG member apparently got us nothing since I didn't book they them personally!
Everything. Great hotel with friendly staff and great location. Awesome rooftop bar with great cocktails.
Customer Service Not friendly and accommodating.. Also room has thin walls and average rooms
It was clean, modern, comfortable and a great value. Still within walking distance of the strip, but just far enough away from all the madness. Housekeeping never came the first morning, so our room never got tidied up. Then, they decided to let themselves in on our last morning there at 7 am. Annoying, but not a deal breaker.
Location Bar was nice Check in...employee was very inexperienced. The clerk did not know about the SPG members upgrade. Told us no such floor. Also did tell us about the green program Parkade a nightmare....elevators I poor condition.
for the price, you can't beat the location. its a quick 10 min walk to the strip and you can easily cut through bally's to beat the heat. the pool is definitely not on las vegas quality standards. its what you would find at a business hotel. if you want a vegas pool experience, don't book here.
I booked a non-smoking King room. We checked in and I thought everything was fine. We got to our room and it had two double beds and no robes. No time to change rooms, as we were in town for a UFC Fight. Sleeping in double beds was not the ideal romantic getaway we had anticipated.
Some of the rooms needs updating.
The beds were comfortable. I booked 2 nights at the Westin. On Night 2, Two personal laptops, a digital camera, and checkbook were stolen out of my hotel room. The safe in the hotel room was not big enough to house the laptops and I trusted that Westin was a reputable line of hotels and safe enough to leave my things tucked away for 3 hours. When I called security, they took over 20 minutes to get to me, and then said it would be investigated first thing the next day. The head of security didnt arrive until the late afternoon when we had to check out. There was absolutely no urgency in trying to rectify this situation or assistance in making us feel safe. They took away my "amenities charge" and a dry cleaning charge because my dry cleaning arrived 2 hours later than it should have, but didnt take away any major charges considering over $2000.00 worth of my possessions were stolen, likely by an employee. They were unhelpful and made me feel incredibly unsafe and uncared for.
I was charged I was charged resort fee of $17 a night plus tax. This is such a rip off as every hotel has a gym and wifi as standard. The grout on the bathtub needs to be fixed.
Clean Comfortable beds Central air Clean sheets Clean bathroom and shower Does not smell like smoke!
Meget venlige følte os rigtigt godt tilpas, super beliggenhed, prisen meget rimelig ikke sidste gangs besøg, kun roser herfra. nej
Dejligt stort og rummeligt værelse. God beliggenhed. Hotellet kunne godt trænge til nogen modernisering. Virker lidt nedslidt.
Outstanding staff and customer service. Clean, comfortable rooms. Perfect location on the Strip without the price of a luxury strip casino. The little casino was and food options were good too! One suggestion - Don't book a room on the south side of the hotel unless you want to see and hear the trash compactor at work early in the morning at a neighboring hotel.
Everything else. The bathroom sink overflowed from malfunctions.
Location, small feeling of old vegas! Hard to get a cab around back
Lobby hasn't been updated in years but rooms are comfortable and clean. Walk to rooms is much better then larger hotels. Could use a update on gaming and food area. Color scheme has been same for years.
Location is perfect. Room was clean. Cleaning Lady didn't steal, did a great job. Ladies walking the Casino floor were VERY helpful and fun, directing me to the fun games and being enjoyable to speak with. Broke the toilet handle, couldn't flush without some work. Broke the shower handle, couldn't turn off the water without lots of struggle. Casino is aged. Construction. Lady working the lobby was not easy to speak with, not really a fun person, you could tell she was tired of being there.
The rooms were nice, had a fridge, a safe, a nice tv, etc. There is construction and you have to park in back. This wouldn't be a big deal if there was a taxi circle- which there isn't. We asked the staff to have a taxi waiting for us at a particular time, and after waiting 10 minutes, we decided to walk to a different hotel to get the taxi. If they aren't going to have a good way to get into the hotel- they need to do a better job ensuring people can get taxis to go where they need to be.
The hotel was great, a little smaller than the other hotel's on the strip but this hotel has reasonable food options and is accesssible to the strip right across the street from the Mirage. You couldn't find the hotel parking area. Need better signs or directions to get to the parking lot.
I enjoyed the location of the Casino Royal. It was perfectly situated to all the major hotels. I was able to easily get to a couple of the larger hotels where my convention was being held. I also enjoyed the fact that an Outback Steakhouse restaurant was attached, and a Ben and Jerrys. The Outback Steakhouse provide a great menu and atmosphere for dining. The room was very nice though small. However, it provided all that I needed to enjoy my stay: a fridge, keurig coffee/tea maker, counter space, desk etc. It was very clean too. Since I am not a smoker, having to navigate the casino to get to the rooms made it a bit challenging with all the cigarette smoke. Other than that all was good.
Meget centralt og velfungerende. God værdi for pengene.
Location in the center of The Strip, big and comfortable room, good service, easy parking
rigtig god beliggenhed - venlige og imødekommende personale - gode og billige hotel restauranter - shows på hotellet - alt ialt et rigtig godt hotel til pengene
This Hilton was excellently located, right in the middle of the strip, and at the back of the Flamingo property. It's a six-minute walk across the street to Bally's and the concourse to Paris; it's a ten-minute walk across the Strip to the Bellagio and Caesar's. We had a spacious and comfortable suite with a large, jetted soaking tub, a sitting area with a couch and coffee table, and a practical kitchenette that included a fridge, microwave, sink, and some dishes/flatware. We were very pleasantly surprised to find that the fridge in the kitchenette, unlike other luxury Vegas hotels, was empty, so we could use it for our own stuff. I hate it when the fridge is stuffed with mini-bar offerings that I've no intention of ever using; I find it especially obnoxious when the fridge shelves are on some sort of auto-scale that tracks if you've tried to remove a mini-bar bottle to make room for something like a personal water bottle, and charges you for the "missing" items. There was none of that nonsense here, thankfully. The Hilton has its own pool just for its guests, separate from the Flamingo property, which we appreciated. It was about 100 degrees when we were there, and we didn't want to use the extremely crowded and noisy Flamingo pool. The Hilton is unfortunately on the back side of the Flamingo's pool area, and every day is party day at the Flamingo pool. The disco music blared at bomb-test volume from noon to six, every single day. Even with the windows and blinds shut in our suite on the 6th floor, the music is still earsplitting, but I suppose the upside is that the music tends to drown out most of the drunken partiers in the Flamingo pool. It was nice to have our own pool for this reason, but the Hilton pool area stank like a four-day-old dead skunk, on account of a nearby garbage dumpster in the blazing sun. We nearly gagged on Saturday when we tried to use the pool. The jetted tub was impressive and comfortable, but didn't drain on its own. We had to pull and hold the drain plug continuously until the water had fully drained; it kept slipping back into plugged position without someone holding it up. I also would have appreciated a little more privacy between the jetted tub and the rest of the room, like a sliding glass tub door or something.
Location, staff, cleanliness, etc. No complaints.
The staff was helpfull the location was perfect. Room temperature was freezing, The heating system is not good.
Best kept secret! Quiet, but right there in the middle of the strip. Can use the Falmingo pool, but Hiltons is much more relaxing. Great staff, rooms were wonderful, and the little store has great breakfast! I would stay there anytime! N/A
The value, size, and cleanliness of the room
Hotel is in a good location behind the Flamingo.