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Operator/ staff is sincere, helpful and courteous. Listing of local sight-seeing and travel packages with price will assist and value add to guest stay. Operator/ staff trying to sell additional services/ packages without detail catalogue/ flyer and price.
Very nice hotel , owner speeks fluent English , very suportive and helpful . Nice atmosphere , clean . Good European breakfast . Well located in Old Town , in quiet district .
The hotel was great and the location too, but what we most like from the place was Bing Bing, a lovely girl who was there to help in everything we needed, and if you don't speak chinease, you'll also need her. Ask her about restaurants & drinks! But be careful with spicy food!!
Rooms are clean and comfortable and the location in a quiet but central part of the old town is ideal. The manager speaks fluent English. Like many in China, the manager will steer you towards things that he thinks you should want to do, not what you actually want to do. And beware his vague concept of time, which left us begging at the airport to get onto our departing flight...
The hotel is located right in the middle of the old town and its very authentic. The owner is chinese, speaks great english and will help you with your every need.