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Staff were perfect. Spar great which gave total relaxation after a very long drive. My one regret was I forgot to purchace one of your fine bottles of wine.
Hotel amenities and design. Everything was excellent.
The room upgrade was a pleasant surprise. The staff were very helpful and welcoming. The restaurant menu had a good choice and the food was very good. The spa atmosphere and facilities were very relaxing. The signs en route to the hotel could be improved, especially given the busy road nearby and the need tp use the service road to gain acess.
The staff were very helpfull and very friendly, the room was fantastic. we only stayed for one night, would have liked to stay for longer, will do next time
Incredible luxury on our way to barcelona from jaca. Great servicefrom the staff., and excellent cooking in the restaurant No complaints
The hotel design and furnishings, spa facilities and quality of the staff. Not a major factor but the location is close to a fairly major road.
Every detail is taken care of in the most professional way. The personalized service gives an exceptional homey feeling in a 5 Stars hotel. The food in the restaurant is a perfectly well realized cuisine based on market fresh ingredients. There is a total commitment of the owners to back up their massive investment. Luxury, harmony, balance, spacious design Definitely worth the stay.
The staff were exceptionally helpful- nothing was too much trouble. The design of the rooms were excellent- high quality, minimal and clean. The spa facilities were beautiful and not overcrowded. I was alittle disappointed that the golf facilities were not on the same location as the hotel. The golfing involved driving out of the hotel for a while onto a busy road. The hotel had limited gardens and outdoor facilities so the majority of the time involved being out of the hotel or in the room but the exceptional quality of the hotel and lovely staff made up for a few diappointments.
All was perfect
From themoment that we arrived, nothing was too much trouble for the staff. It was a lovely touch to be shown the facilities personally by the Duty Manager. The atmosphere in the hotel was relaxed and calm. The rooms are elegant and well appointed with the open plan feel adding to the contemporary feel of the whole hotel. We felt that more attention could have been paid to removing used towels from the Spa - even though there were bins provided for these, most guests just left them lying about. Water needs to be provided in the gym. Water was provided in the Spa area but not enough for all the guests - again this was remedied efficiently by bar staff but it would be better if water was provided constantly.
Nice and friendly hotel in the center, I recommend.
Although we don't have a dog at the moment (we will soon) it is nice to know they will allow them to stay. Not many hotels will. The hotel was well situated, close to the theatre we were going to, there was good nightlife nearby and the historical sites weren't far away. I realize it is difficult/impossible to correct but, having to use the station car park was not ideal. Having to return to renew the ticket every few hours limited the time we had to explore the city. And added a worry as we weren't sure of the tariffs and times. Also I think the double glazing has a problem as traffic noise kept me awake. That could be a good thing, at least I knew a bus stopped regularly outside the hotel!
My room was spacious. the hotel is situated very well - just in front of the train station. it's also near to the main street and shopping centre. the guy on the reception was very nice and helpful. this hotel is a good chose for those who is looking for a calm hotel in lleida and for those who want to travel through the province of Lleida
comfortable and clean
Staff were very helpful. The location right across the road from the trainstation was ideal for my needs. If I have to be critical the traffic noise was quite loud, but that is to be expected given its city location.
Clean hotel throughout, central to the town, low prices but nothing budget about this hotel.
breakfast. The staff could have been more friendly.
Immediately opposite the railway station and within walking distance of Lleida's tourist sites. Rooms were fine.
WiFi did not work in the room
Kind hotel staff, excellent food, comfortable room. We had to pay for the internet service.
Thin walls; heard neighbor wretching. Toilet didn't flush.
Comfortable hotel but lacking in warmth of a traditional building. Facilities a bit light at the weekend
Building work in reception, should close the hotel to renovate as drilling noise and dust was not the ideal place to be settling the bill
Ease of access to city and connecting roads
easy booking in and out No bar , not a very good resturant
Very nice hotel, clean, nice room. Restaurants closed on Sunday Evening.
Not many things It was not very clean, the room smelt like tobacco and had no window for ventilation. I would not go there again.
nothing They tried to pass a smoking room as non smoking. They told us that they could not control the smoking in the rooms. The bathrooms were not very good. This was a 2 star hotel.
Amazing surprise when we got to the room! Double jacuzzi bath, spa shower and sauna! There is also a big grill restaurant on site to add to the choice (unfortunately not open when we were there). Decor was very modern. It was much further out of town than we realised, and you cannot walk as there are no pavements.
Everything.This is a first rate hotel & one of the best we have stayed at.
Details (minibar for free, pillows menu, spa,... gym seems to work not very well
friendly staff, spa room was excellent
No restaurants open in the evening of our stay
The facilities were very good, liked the pool area and breakfast was absolutely fine. a laptop in the room was excellent and more hotels should follow your lead. Room 909 -Bit disappointed to get a room with no view and frosted window high up. Also the air conditioning units for the area directly outside our window, started up about 10.30 P.M. which is not good for sleeping. Did not like the bath and shower in the same area as the bed, on looking in other rooms they seems to have separate area which would have been far better for a mature couple like us. Also did not feel overly welcomed by the receptionist.
Pool area, easy to drive to, in room internet access, large bathrooms Electronic key system was not working so required staff to enter rooms. Morning air smelled like a nearby feedlot
The view from the room facing the back wasn't nice at all.
Central, clean and functional Noise from the road, to be expected when staying in a city centre hotel. I don't like ac so I kept the window open to make the most of the balmy nights. Inevitably, noise from outside was sometimes intrusive. Two small bars of soap would have been nice.
Modern, spacious, clean and comfortable room. Balcony with a good view. Minibar. Great location.
Fittings were not very good quality and showing their age quicky. Also duct systems were very dirty you could see dirt and fluff on them.
Great value for money, clean and great staff The price of breakfast and night park are too expensive
Good location, with a underground carpark in front of the hotel. The hotel provides a discount. Helpfull staff who reccomended a great restaurant. Breakfast not included and very expensive: serveral cheap, good breakfast-joints nearby.Some rooms quiet, but not the ones looking over the shopping street. In one of the rooms the sheets and pillow were not clean (old bloodstains!); staff very slow in checking us in: took 20 minutes for two pre-booked rooms
The location is perfect, right in the center of the old-town area, and right on the river. The hotel bar/restaurant is very nice and the staff there was friendly and welcoming. The rooms were good size, with clean, modern amenities.
The hotel is located on one of main streets in the town center, has public purking nearby with good discount from the common price (you pay only 10E instead of 17E for the night stay) The room was not equipped with the mini bar, restaurant in the hotel was not working in 8 p.m., no shops or cafes near the hotel. The conditioner in the room was not cooling at all (temperature outside was +33C).
Room was looking a bit tired
The highlights were the location and low price, but the room was nice too.
room location breakfast is freefor all not nice experience train users on equal status as guests
Nice hotel thin walls
the breakfast is served at the train station lounge, it is of low quality and quantity and does not fit the price
The hotel is very clean and modern. The location is perfect - it is right next to the train station. The walls are very thin and othet guests may disturb you.
great localization, good price
perfect location - only a few steps away from the main shopping street and the old town. very nice staff, even speaking english :) breakfast indeed a bit too modest for our taste
my 3rd time in this hotel, and i got a bad room. room 232 do not represent the hotel
Excellent value and location and service. If you like trains choose odd numbered room. Good for visiting Americans.
The location was excellent for us as we were taking the tourist train to de Llacs. It was also within walking distance to many sightseeing spots. There was a sightseeing train for 1€, an hour long trip around Lleida. The staff were extremely helpful with my many questions. Though you are located in the train staion the noise and bustle it is not at all intrusive. The restaurant is shared with the train staion and lacks atmosphere. The parking is a bit of a drag as it is seperate from the hotel but it is safe.
Pleasant, comfortable hotel, ideally situated for city centre.
Everything was perfect.
Our reservation requests were met - that is we were arriving late, but please could we have a quiet room and our room was excellent. No - we have stayed there before and found it comfortable, pleasant staff, with easy access to the motorway.
Our stay at the AC Lleida was very short just one night. People at the front desk are very friendly, the room and the bathroom were large and clean.
Cleanliness, quiet, all facilities worked well, etc Poor breakfast with no cooked food options. The attitude of some members of the staff who seemed to lack the training needed to respond to problems, which though not their fault, we as guests had to solve for them.
Lovely room, Very very clean and comfortable. Staff very helpful. Good location and easy to get around
Hard to find hotel on entering town None
the hotel is rather old and need the renovation, for me the 4 stars it is too much, for rooms we was rented to **+ is enough.
Although initially it seemed along way from the city centre, it was in fact only a ten minute walk to the main square across the river. The location was reasonably quiet, even with its proximity to the road/freeway. Free on site parking was good. Bathroom was spacious and water pressure was good. The room was tired looking, with stained carpets and dim lighting, and no facilities such as a room safe or tea/coffee making/mini bar. Best described as 'past its prime'. More of a business traveller hotel.
Convenient location with on-site free parking unlike other hotels listed close to centre of Lerida (although still an easy walk to city centre) Hotel surroundings not attractive! Very noisy clientele and very crowded at breakfast when I was there!
Perfect staff and excellent room. We were given a smoking room, requested non-smoking and were given a presidential suite without the change in the price!
The hotel has free parking and easy to find location. The room was a good size and breakfast was decent. We only used the hotel as a 1 night stop over en route elsewhere, it was fine for that purpose. The decor is quite dated. Limited English of night time staff.
Llieda was a superb city with a fascinating old town beneath the Templar focal point. The hotel should capitalise better on this by providing local maps indicating areas of interest.
The hotel was comfortable, well- situated and good value for money. We enjoyed the stay very much.
It was a convenient stop for us in Spain. The help and courtesy we received on arrival and during our stay was excellent.
Convenient for a stop off on the way to Santander Don't rely on Tom Tom navigation to find the hotel, as it directs you to place about half a mile away!
Reception staff was very nice and helpful. The linen were not in mint condition. The noise caused by shutting doors (room, bathroom and furniture) is considerable. Something ought to be done in that respect.
Good price. The staff did not speak english a word.
For the duration of my stay. the heating and air conditioning did not work. The corridor was always smelling of the cannibis that was being smoked by the drug users in other rooms
Wifi internet in the rooms Not easy to find, questionable neighbourhood
The hotel staff were really very friendly and helpful and the location of the hotel is also very good (near the train station and near the main streets of the town). It was also very clean and that is very important to me. For that price, I would recommend it certainly.
The room was clean and comfortable. Free internet (and computer) in lobby (which is not a common thing in Lleida hotels). Very very poor breakfast. Staff does not speak English at all. For the price I did expect something more.
The staff were friendly and helpful The walls are paper-thin and I could hear conversations in other rooms. The hotel needs a major facelift and is in a run-down part of Lleida as well. The room was advertised as a 'double room' but the bed was tiny for 2 people.
It was quite in the center. The room was not really clean, we could smell it was for smokers - even though it was announced as non smoker. Televison stopped working after one day. The bed was extremely small for two people! And the walls were so thin you could hear everything.
the hotel staff are very kind and helpful The guest are noisy (our neighbours) No restaurant in the hotel. No easy to find the hotel
Breakfast, room facilities and the price. The neighborhood is not nice, and many frightened people are walking around.
Decor and design Arriving at the melia at 1300hrs sunday it was not possible to get even a cup of coffee until 0700hrs monday even though the directory service stated"BAR-CAFE saturday,sunday and public holidays from 0800 to 2300h."
the elegance of the hotel, the kindness and helpfulness of the staff nothing
New, modern hotel. helpful staff - excellent place to stay.
It is a nice modern hotel with all the facilities that one would expect from a hotel of this class.The staff were helpful. There was no restaurant/room service as it was Sunday. It would have been good to know this in advance as the options for eating around the hotel are very limited.
Staff was super nice. rooms and hotel are pretty and clean. it was located not too far away from the city/shopping area but the area that you had to walk through to get there was not so nice and stinky streets!
Very spacious, luxurious room, spotlessly clean. Very friendly staff. Location is close to the railway station. One of the best hotels I stayed at in 2010. Highly recommended. The centre of town is nicer than the neighbourhood Hotel Zenit is in. It's only a 3 minute taxi ride to the centre though, so I wouldn't count this as a negative point.
We have returned on a few occasions for the comfort of the beds, and first class accommodation, excellent breakfasts and cuisine at dinner and friendly and efficient staff. We use this hotel as a natural break for comfort as we are usually travelling from southwest France to Andalucia. Patricia and David McErlean We have no complaints.
The hotel is not in the very, very centre; therefore it was great for good sleep during the night.