The efficient and personal service surpassed only by the care given to the room and a wonderful cocktail lounge. N/A
Excelent location, good service I was incomodated early in the morning by the noise coming from outside (I stayed on the 2nd floor)
quiet & comfortable, good location Room at ground level
great service and excellent location. Allessandro is incredible! Room service was very poor, no phone was answered when the order was incorrect and I needed to go down to speak to reception.
I loved the staff and the location. It is cozy and stylish.
The hotel was very nice and warm. The rooms, although small, were very clean and comfortable.
The location and the cosy atmosphere the room was really small and the painting of the walls a little shaby
Service is unreal, and location fantastic. The beds were very uncomfortable
The staff were extremely helpful and friendly.
Private. Classy. Charge too much for use of their telephone in this day when they should not
Everything, service, beautiful and great location.
Et dejligt hotel med god beliggenhed, god service og mulighed for at spise lækker mad i en eller flere af hotellets gode restauranter.For et mindre beløb kunne værelset opgraderes til et dejligt, stort værelse, som er at foretrække, hvis man skal være på et hotel i en uge eller længere.Mange af Londons hoteller har meget små værelser, - så det blev ren luksus for os at blive opgraderet. Nej!
The staff and venue was beyond excellent!
5 star facilities, superb service. Spacious apartments. Extremely hospitable staff. Price is commensurate to 5-star status.
The design Extremely rude staff
It is very bad,noisy and old hotel it was same 2 star or B&B
The service was excellent. We never left the building or returned to our room without a staff member greeting us with a friendly smile and kind words. The room(s) were a great set-up for a family and allowed comfort and space for a reasonable price. The location was convenient for all site-seeing and public transportation.
so much to like: the rooms themselves were lovely, spacious, immaculate, with incredibly comfortable beds. The grounds are gorgeous. Great location - situated between Buckingham Palace & Westminister Abbey & around the corner from the Underground; thus every other part of London within reach. The workout room (gym) had all one would need for great workout, but even better than all else, the INCREDIBLE staff! So professional, friendly, helpful, knowledgeable- in particular the concierge team!
Staff, Quiet Room Complicated Payment procedure, inflexible invoicing, staff was not able to put the correct invoice adress.
the friendly professional staff. I was given an upgrade which I appreciated not that I needed a 2 bedroom suite as I was on my own. there was nothing that I didn't like.
Wonderful hotel in so many ways; location,expansive and luxurious accommodations,service. We booked a junior suite,but were graciously upgraded to a one bedroom suite. We had so much room! As for value,other 5 star hotels cost as much or more ,but only offered a small room. Don't hesitate to book this hotel for a unique and outstanding experience. No complaints at all. Excellent in all areas.
Very comfortable , well equipped with excellent friendly and obliging staff.
The staffs personal attention to our needs during our stay. It made our stay very pleasent.
Wimbleton, relaxed and some exploring
Superb service geared towards aristocracy.
Comfortable, country house style of hotel - quite small. Helpful staff and pleasing decor. Delicious dinner. Rather disappointing breakfasts and porridge made with water!
We absolutely love the Goring which almost feels like home when we arrive; always a lovely welcome and one feels so spoilt! Thankyou too for upgrading us to such a magnificent room - what a beautiful view of the garden and the rooms are so quiet in spite of being so close to Victoria. John and Marcelle Pyne
location, high standards, excellent service beds too small, not very comfortable
Michelin Star restaurant was unbelievable! Staff and management were absolutely wonderful! We will be back soon!!!!
The room was charming and the bedding, linens, etc was excellent! The staff was friendly and helpful at all times.(especially loved the gentleman and the entrance who has been w/you for 45 yrs!) Decided to sit w/our friends in the dining rm while they had bkfst (which was included w/their room--they booked thru a travel agent and we had booked online). The hotel charged us 10 pounds for a cup of coffee and we thoght that was a bit outrageous.
Let me make tea in my room without needing room service
Great staff. Very friendly and helpful.
No Tea and coffee facilities in the room
The service was exemplary. In every instance the staff went beyond the call of duty to cater to our every need. I would stay there again and recommend it to all of my friends and colleagues. My only difficulty was flushing the toilet with arthritic hands- it took a fair bit of effort.
its friendliness and excellent location
Fantastisk morgenmadsbuffet. Imødekommende og professionelt personale. Meget lille dobbeltseng ( 120x180 )
en helt igennem positiv oplevelse
Venligt og professionelt personale. God betjening i receptionen. Værelset var rent og pænt og meget engelsk! Alt fungerede som det skulle og jeg vil meget gerne bo der igen en anden gang. nej
Venligt personoale. Flot morgenbuffe. Flotte værelser. Mere guide til shoppingsteder. Anbefale områder/steder osv. evt. i en brochure.
Praktisk beliggenhed nær Victoria (forbindelse til Gatwick). Klassisk stil og god betjening. Rimelig pris i forhold til kvalitet.
Very clean, nice-looking hotel. Great staff--very helpful and friendly. Nice, high-quality amenities. Generally had a luxurious feel despite rooms being small. Excellent location on quiet side-street, around the corner from Buckingham Palace. Generally, no complaints! The rooms are pretty small, but this isn't an issue if you only have one or two people in your room and, if you're like me, don't waste time hanging in your room while on vacation.