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the room designe , the the food the break fast
Ease of booking in process, polite staff and was within walking distance of victoria station.
Nicest room I've ever had in London - really spacious, stylish and completely sound-proofed. Nice restaurant with good choices and prices. Friendly staff. A couple of things not as per info when booking - luxury mini bar, contained 2 bottles of water - not what I was expecting; no iron - although brought to the room when asked for. A bit disappointed with pool area - much smaller than expected - so felt crowed with 10 people around it.
Very good value, high quality London hotel None
The location was very great. An easy walk to Sloane Square, The Kings Road, Knightsbridge etc. The room was luxurious and comfortable and we were lucky enough to be upgraded to a fantastic suite. The staff were helpful, friendly and having a car park was also a massive benefit. The food in the restaurant was also very good.
The spa and large bed. No parking dicounts.
Efficient but friendly N/A
Very clean rooms and also a good size. Helpful and friendly staff. Lovely pool and facilities. I found the breakfast a little pricey, but apart from that there where no bad points.
The location & the food. Shower was a little small & a little dirty whereas my wife requested for it to be cleaned again.
Location, rooms size, decoration, services. Nothing
All summarized above 7.5 charge for room service. Terrible phone reception in rooms. No free wireless in rooms. Extremely overpriced food.
Close to the bus station and railways which made it easy for us to mobilize. The rooms are big. We especially liked the huge bathrooms and 24 hour gym. The breakfast buffet was too expensive. There was no free wifi though I assume that's a standard in most London hotels.