London Kroer

Fordele: Nice room.

Ulemper: Staff was so rude. The first person that checked us in around 11 said to come back 2/2:30 and our room should be ready. We came back at 2:53 and the lady at the front desk said “check in is at 3. You can wait in the lobby until 3” without event checking if our room was available. In addition, we had indicated in our reservation that our flight got in early and the hotel responded that they would try to accommodate us. So much for trying.

Fordele: Very clean bedrooms

Ulemper: Nothing

Fordele: Great location Very confortable Would recommend it

Ulemper: Staff in training I suppose, but very friendly

Fordele: Good location and nice neighborhood with close by restaurants and sightseeing locations

Ulemper: Fairly hard bed. Not the best selection for breakfast I have seen... anticipated more for that price.

Ulemper: Bed was too firm. Semi skimmed milk option for tea making facilities.

Fordele: Good location. Walking distance to tourist attractions.

Ulemper: One of two lifts not operating for the 7 days. Made movement to floors slow.

Fordele: Great location, major sights at walking distance. Rooms good size - mini-bar and coffee/tea making facilities always a plus. Breakfast pretty good ( although the coffee is horrible). Pillow selection.

Ulemper: Staff in general needs more hospitality training, especially front-desk (too many juniors). No pro-active / smiling attitude in general, no friendly chats. Bar / bar area is heavily under utilised and could be made into a nice area to hang out. I always like cozy bar areas in hotels, with good atmosphere, friendly lighting and some background music (good for booze sales as well!) - but this was missing unfortunately. 2 exceptions, bar staff Jezus and Simina were wonderful and do understand the importance of making your guests feel welcome. Breakfast - food selection is fine (full english always nice) - but personally I find a good coffee (cappuccino / espresso) very important and this is sorely missed. Simply invest in a good, self-service coffee machine and I'm sure the guests will give top marks for breakfast. Beds slightly too firm for my liking - but this is personal preference.

Fordele: The room was vacant and we were checked in early. Pleasant staff, clean room Nice building in a good location

Ulemper: Bath a bit awkward to get in and out of because of fixed shower screen

Fordele: Amazing location. Very comfortable not noisy neighborhood. Close to Victoria coach station and shopping, restaurants at Victoria underground station. Walking distance from embankment. Very clean bathroom. Quite spacious room and good mini bar.

Ulemper: Russian speaking lady at reception was a bit lost and gave me ground floor room which I didn’t like. Had to change it within same day via manager. Other personnel was good and very helpful.

Fordele: The attention and friendliness. food very good cleaning staff excellent as well as all staff.

Ulemper: Chairs in room not comfortable

Fordele: Decor was amazing and unique.Bed very comfy

Ulemper: The air conditioning was a bit tempermental

Fordele: The crossiants were lovely but the bed not very comfortable needs new mattress !

Ulemper: The bed!!!

Fordele: Unfortunately we were there for one of the hottest June's in 40 years in London. No a/c in the hotel, just a small fan that we tried to situate to blow across the bed. There was one night during our stay where it cooled down enough at night that the 4th floor room was comfortable for sleeping. There was a/c in the breakfast room in the morning. Too bad we couldn't sleep there. Breakfast was a small buffet of meat, cheese, bread, boiled eggs, cereal, yogurt and juices as well as tea/coffee. Enough to get us started for the day.

Ulemper: No a/c was really the biggest issue. If it had been cooler, it wouldn't have been such a big deal, but it was so hot while we were there we were sweating all day and all night making it uncomfortable to get any sleep.

Fordele: Friendly quirky hotel. Ideal location for my trip. Good value for money. The honesty bar is a good idea and appears to be used honestly by the guests

Fordele: Themed rooms, made staying at the hotel a bit unusal, but good experience.

Ulemper: Though i love the design of the place and the free tea and coffee and chocolates and chilli jam a really nice touch it is ultimately about a good nights sleep and sadly the bed i had was terrible (thin mattress, squeaky springs) and next to a shared loo i was told was only for my room and one other and yet during the night it must have been used 6-8 times loudly and again numerous times in the morning, The loud fan for the bathroom was left off as if the light is it stays on. The doors all seem to bang loudly which again makes it very hard to sleep for any period at all. Little changes could greatly fix all this (better mattress and bed, auto switch off for the fan, door catches to minimise slamming shut and signage to limit who uses the shared bathrooms. It's a lovely themed place , nice staff, good location and lovely extras but if you're awake most of the night it's hard for that to matter much.

Fordele: Friendly staff, special mention Amanda and Alexandra who were extremely friendly and professional

Ulemper: There is no lift

Fordele: Hotel was totally different to anywhere I had stayed before. I just loved every minute of my stay. Staff were exceptional. The quirky communal lounge with Honesty bar beautiful. Cleanliness excellent. Complimentary water, chocolate, hot sauce and L"OCCITANE products in room. Bathroom exquisite Breakfast more than worth the money - exceptional quality. Church Street Hotel really should have higher star rating in my opinion Location also great for travel into central London. I would definitely recommend this hotel and will be back.

Ulemper: Only thing I would have changed were the light switches in my room. They were chrome coloured and too modern for such a unique place. Apart from this it was perfection

Fordele: Staff was very nice and helpful.Thank you girls! Hello from Ireland, specialy from Daniela, tjat arrived to London Kings hospital at the time.

Fordele: although there was decorating going on it was clean the room was good

Ulemper: I founf it difficult to find even though I know the area very well

Fordele: Loved the theme of the hotel. Unique and trendy. It was clean through out Rooms and shared bathroom clean and tidy Loved the bar facilities with free hot drinks The staff were really lovely

Ulemper: It was really hot in the rooms ..but that was due to weather that weekend ..very hot! There was some noise at night from outside. The room doors to the rooms did not have a latch so it was so easy to get locked out. We did a couple of times and had to get the reception to let us in

Fordele: Fantastisk beliggenhed tæt på Victoria Station.

Ulemper: Vi fik et værelse i et anneksområde på den anden side af gaden fra hovedbygningen. Det var meget lille og fortjener sandsynligvis andre vurderinger end værelserne i hovedbygningen. Lidt agn og switch. Så bestemt ikke ud som de værelser, der blev annonceret på deres hjemmeside.

Fordele: Vidunderligt ophold, dejlige unikke værelser, fantastisk beliggenhed var meget tæt på alt, men i et lidt roligere boligområde, meget rent, venligt og hjælpsomt personale, kunne ikke have været gladere

Ulemper: Værelset havde ikke bruser, kun badekar, men det var fint for mig. Hvis jeg rejste med min høje mand, ville vi være nødt til at sørge for, at vi fik et værelse med bruser. Døre på gulvniveau kunne være markeret. Det er meget svært at finde noget negativt ved det!

Fordele: The staff was very friendly and accommodating. The room was very nice, the breakfast was tasty and they even gave us free wine and cheese for happy hour.

Ulemper: No

Fordele: close to tour buses

Ulemper: everything was good

Fordele: Central location , olde world atmosphere , comfortable stay . Our special request for A quiet room with view was organised efficiently . Breakfast was very good value.

Ulemper: Room was compact with not too much extra space for luggage and wardrobe .

Fordele: Location was good and close to Victoria station, nice place to stay

Ulemper: Pillows were very uncomfortable, awoke with bad back! Shame there wasnt a pole for the shower as you could only have a bath.

Fordele: Hotel and the service are both good.

Ulemper: When I book a room I would like to be informed in advance clearly starting "the room you are about too book is in the basement, floor -1". Sorry but for this price I expect a window. Apparently it is specified only on their website. Quality/price falls... at -1

Fordele: Staff were very friendly and helpful. Very clean and comfortable. Beautiful place to stay

Fordele: Værelset var nyt .rent og hyggeligt lækre produkter på badeværelset god morgenmad der var noget for enhver personalet super søde en perfekt beliggenhed. Vi kommer igen.

Fordele: Everything is great. Location is superb very close to Victoria Coach Station and Victoria Station. Room is big for London standard and beautifully decorated. The mattress, pillows and duvet are very comfortable. The towels and robes are plush and soft. The toiletries are of high quality from The White Company London. Breakfast spread is very generous too.

Ulemper: Nothing.

Ulemper: There is nothing common with a 4 star hotel. There were no lobby, elevator, air conditioning system, refrigerator or minibar......I had a room on fourth floor with narrow steep staircases.

Fordele: Great lovely hotel ideally located to Victoria Station with easy access to the centre of London

Ulemper: Shame about the scaffolding outside at the moment with work going on but it didn't effect our stay at all

Fordele: Very attentive hosts and charming rooms!

Fordele: Classic, clean and elegant facilities that gives timeless yet historical English atmosphere. Staff were all friendly and service was quick and smart. Access is also good from Victoria station by 5min. walk. Very good hotel.

Ulemper: Room was small, but value for money considering the price for location.

Fordele: Location

Ulemper: Confort, small room.

Fordele: The location and its nearness to City centre

Ulemper: The room was too small than expected

Fordele: The beds were nice with it being a twin room. The breakfast facility was lovely and staff very friendly and helpful.

Ulemper: There was an hair dryer attached to the wall and overhung the bed so if you got out that side you could hit yourself. The room would be better as a single room.

Fordele: Lidos hotel was best to stay

Fordele: Super personale , centralt placering ca 20 min gang til Oxford St. & 5 min til undergrunden

Ulemper: Morgenmaden var ikke noget at skrive hjem om , så vi tog den ude i byen

Fordele: The price was attractive. The included breakfast was a convenience. The hotel appears well kept.

Ulemper: Was not convenient to subway stations. Room was very small. I didn’t realize there was no air conditioning and weather was quite warm while we were there.

Fordele: Cute hotel on a beautiful street in a great London location. Super friendly and welcoming staff-they went out of their way to be helpful. The rooms are tiny, but the price can’t be beat in London.

Ulemper: No air conditioning

Fordele: Location. Friendly helpful staff.

Ulemper: Basement room. Small. Quiet at night but noisy at breakfast 7 - 9 am. As it was next to kitchen

Fordele: Location and clean

Ulemper: Room too small

Fordele: Close to restaurant an buck pakace

Fordele: Manglede æg og bacon

Ulemper: Pl

Fordele: The location was really convenient. 10 minutes walk from Victoria Station. Very clean hotel, the room was small, but at least I had a window which I could open. Really, excellent value for London.

Ulemper: Bathroom was very small, but again, its London and it was very clean.

Fordele: Beliggenheden var okay, og hotellet var rent.

Ulemper: Personalet var særligt uhjælpsomme og ikke opmærksomme. Ingen ville se på os, for slet ikke at sige goddag, da vi kom ind i lobbyen. Vores værelse var et "familieværelse" med fire senge pakket ind i et værelse, der var beregnet til to. Hvis du ikke kan rumme fire personer, så sig ikke om du kan. Vi var også i kælderen ved siden af morgenmadsområdet. Ikke alene var opsætningspersonalet støjende kl. 6 om morgenen, vores røgalarm gik af kl. 7 om morgenen på grund af toast i brødristeren.

Fordele: Great location in a neighbourhood full of restaurants with easy access to the Underground and within walking distance of Kensington Gardens/Hyde Park, Portobello Road Market, and Paddington Station.

Ulemper: Værelset var lige småt nok, i forhold til det vi havde i november.

Fordele: Location

Ulemper: Double bed was a bit small but comfy No shower caps provided in bathroom There was an electric kettle with mugs & spoons but no tea/coffee

Fordele: We loved the location and the breakfast. The price cant be beat!

Ulemper: Our first room (403) was right next to the elevator so we heard that all night. Also the drain in the shower did not drain but the room was large and the bed comfy. Our second room (209) was much quieter but small and the bed was uncomfortable.

Ulemper: Værelsestørrelse, samt meget lille badeværelse. Ingen minibar.

Fordele: Location good, about 7 minutes walk from nearest Tube. Cooked breakfast good if not over-generous in portion but plenty of cold food on the buffet. Room very clean, bed ok but not the most comfortable. Check-in friendly and efficient.

Fordele: Reception friendly, clean and great location.

Ulemper: The size of the room although i was kindly upgraded to a double from a single but still small.

Fordele: Staff very helpful,good beds and bathroom

Ulemper: Rooms could have been cleaner we had to ask to have it vacuumed

Fordele: Great location, rooms and superb service by staff. English breakfast was great as well!

Fordele: Easy access

Ulemper: The single bed is very very tiny n the room. I went to other hotels with single rooms n its much bigger n bed.

Fordele: Location

Ulemper: The single room was ridiculously tiny and at a peculiar angle A very awkward shape Nowhere to open my suitcase unless I placed it on the bed

Fordele: Location, lift and 24 hr reception

Ulemper: Room was very small, as was double bed