Det var et venligt og smilende personale, altid villige til at svare på spørgsmål og kunne de ikke svare undersøgte de sagen med det samme. Rigtig god betjening. God morgenmad, og så hørte man ikke så meget til de øvrige gæster, der var ikke så lydt.
Super betjening. Fri snack-bar. Gode værelser.
Det gik rigtigt godt, vi havde 4 gode dage - prefekt beliggenhed. Når man skriver at man har spapool/jacussi - så bør den også være tilgængelig - det var faktisk derfor vi vagte dette hotel frem for andre.
venlig atmosfære og gennemtænkt i alle små detaljer. (Dejlig terrasse, gratis cykler og forfriskninger m.m.). Pæne og rene værelser. Pengene værd.
Det var virkeligt godt, beliggenheden kunne ikke være bedre. Nej det hele var så godt
Excellent situation, friendly staff, very clean and well run hotel.Our suite had all modern technology but still in style with the age of the hotel We liked everything about the hotel and would recommend it
The building facilities No international TV.No CNN available
Great service, updated accomodations in a historic atmosphere
Location Very bad breakfast
Central location; room very nicely furnished and lovely amenities, room very quiet Front desk personnel
Very comfortable, nice and helpful staff, good restaurant, clean, good location
Qualiy of breakfeast is low and not up to international standards. (once no meat or cheese, only dolci; butter was missing; eggs only supplementory) For transfer to opera one had only the expensive (170 €) solution instead of the usual (50€)
location and quiet no bath tub
Everything--it was lovely and impeccably clean--The staff service was superb. My son thought the included breakfast could have been more ample and varied.
Excellent location in the old city.
Hotellet var valgt fordi det lå tæt på banegården. Der var venligt og imødekommende personale. God og pænt anrettet morgenmad. Gratis internet adgang i lobbyen.
Fint hotel med en god placering tæt på centrum af Lucca. Dejlig morgenmad, og personalet var gode til at fylde op, så der ikke stod tomme fade. Rent værelse med aircondition, og god skabsplads.Hotellet kan helt klart anbefales.
Pænt,stort værelse til rimelig pris, meget venlig og hjælpsom betjening, centralt beliggende ved banegård og tæt på bymur.
Rigtig god beliggenhed lige udenfor bymuren og med udsigt til denne. Gratis cykler til rådighed. Legetøj til rådighed og "børnrhjørne" i morgenmadsrestauranten. Gratis parkering lige udenfor hotellet. El kedel og nescafe/the på værelset. Gratis box.
Meget imødekommende personale. Bedstemorcykler udlånes gratis - en super måde at opleve byen selvom cyklerne ikke er tidssvarende. Vores 4 personersrum var fordelt med 2 værelser med jacuzzi - prima!
Besøget hos Albergo San Martino var en meget positiv overraskelse. Placeringen var valgt udfra et ønske om central beliggenhed i Lucca og dermed gåafstand til alt i byen. Vi havde ikke forventet de nyrenoverede værelser og den super betjening vi fik - og heller ikke parkering midt i byen til 10 Euro per døgn Da der kun er 12 værelser bør man reservere i god tid for dette hotel er en gevinst for besøgende.
Et meget venlig personale der var både imødekommende og hjælpsom. Udefra ser hotellet ikke ud af meget, men indvendig er det noget helt andet. Både stilfuld og smukt indrettet. Nej
Betjeningen var i topklasse. En anelse svær at finde uden GPS. Håndklæder blev skiftet uopfordret hver dag. Gode parkeringsmuligheder bag domkirken. 10 euro pr. døgn. Rimeligt
Søde og rare mennesker som driver dette lille hyggelige hotel, som er perfekt placeret inden for bymuren. God morgenbuffet og dejlig terrasse !
The hotel had welcoming, friendly staff at reception. The room was clean, comfortable and all that was required for a short stay. The shower room was smallish but well appointed although the shower did show some of the eccentricities common throughout Italy. We did not have the hotel breakfast but had our coffee and croissants at one of the excellent cafes in the square round the corner. The restaurants in the vicinity were good for both lunch and dinner, catering for all budgets. Highly recommeng getting the audio guide from tourist info and taking a walk of the town and its walls.
The staff was very nice and helpful. The locatiion can't be beat. Bathroom was dangerously small and had no counter space. Paid for internet access but the signal was not srtrong enough to access the web. Staff graciously refunded the internet fee. I would suggest tyhat at these rates wifi should be provided at no charge, assumint the hotel acquires a wireless router with sufficient power.
Right from the moment we arrived at the hotel, the greeting was welcoming and everything was done to make us feel relaxed about our stay. This approach continued throughout our stay, no matter who was manning the front desk. The size of the bathrooms was initially a bit confronting and there didn't seem to be a lift, but we 'acclimatised' to the bathroom and the hotel staff very helpfully carried our heavy suitcases for us.
Wonderfully located and good bargain. Small room, one window opening onto a brick wall a few feet away.
The staff is very engaging and helpful. The location is beautiful, across the street from the birthplace of Puccini and central to the medieval walled city of Lucca. Didn't stay long enough. Give yourself a few days to see Lucca and a couple more to see Pisa which is only 20 minutes away by bus.
the hotel was right on the center of city didnt like the the design of the room
Great location...clean and large rooms. The airconditioner went out and it was hot!
the staffs were very friendly and we had exelent time. the room is well decorated and the location is the best.
Very friendly staff, excellent location within the city walls of Lucca
A very good price for this type of hotel. really beautiful fournitures and design in a tipical lucca's house. excellent
the warmth of the reception i got i wish i could get some basic thins like crisps and coke as everywhere were shut after 23;00hrs
the owner was very nice, but not enough english, not her fault of course It was old and having renovations done and smelt very badly
Very conveniently situated in Lucca, specially for the railway station and the town centre. Pleasantly cool in hot temperatures. Breakfast enjoyable. Management is very helpful. Its a small enclosed town and noise does reverberate, specially scooters.
Anna and Sara Location Breakfast Lovely room None
The location was perfect, just five minutes walk to train station and within the city walls at the same time. The staff was very friendly. The room was simple but clean. The building was in a very bad condition. Needs to be renovated.
The owner and her daughter were very nice. We felt at home. It was conventiently located.We had a private bathroom and shower. No A/C, and because our window faced the street it was a bit noisy at night.
Could not ask for more for this price
the lovely Anna was a wonderful hostess, the friendliness and the town of Lucca no lift
We fell in love with Lucca, it's a beautiful place. Ann the landlady was very friendly and helpful The only problem we experienced was there were 3 flights of stairs and no lift, this was not mentioned on the Ad. We had 3-weeks worth of clothes in 3 large suitcases and it was a major struggle getting them up to our room. It wouldn't be a problem for people travelling light.
afslappende, venligt og hjælpsomt personale, uundværlig aircondition, familær morgenkomplet, hvor der ikke manglede noget. Lå fantastisk midt i byen og alligevel rolig manglede helt klart et bord, til computer, kortspil m.m., skulle sidde på sengen.
The staff (particularly Luca) was extremely cordial and helpful and his English was very good. The location to the walled city of Lucca was very good and was pretty accessible to the autostrade. WiFi is not free, it was ¿3 per hour. Parking at the hotel was not free, it was ¿6 per day. Air conditioning had not been turned on yet in mid-May (but the room did cool down enough by bedtime and the street was quiet enough to leave the window open.)