I was on a business trip to Madison - it was very convenient, comfortable and staff were helpful, courteous and attentive. It was fine.
The staff welcomes you with a smile and a delicious fresh baked choclate chip cookie. They think ahead by supplying several tokens when parking your car, so that you can go in and out without having to ask for more tokens each time time you want to leave the parking lot. The hotel looks modern yet warm. The rooms have a sufficient size, are not noisy at all and the beds slept comfortable. It's located at a few minutes walking distance from the action at State Street. The business center of the hotel is very easy to use for printing a boarding pass for example and throughout the hotel there is free WiFi. Good value for your money!!
The customer service is great!!!
Staff very friendly and helpfull, room absolutely clean, ideal location for business in the State Street area
Best Hampton Inn I have ever stayed at. Bar and restaurant at hotel.
The hotel is configured with parking floors the lobby and guest rooms, making it easier for those with luggage The breakfast arrangement as excellent, as was the food. The rooms are unusually comfortable and well-equipped. Our room was not ready when we arrived, even though it was 4PM.
Staff was great. Very accommodating and always greeted us with a friendly atmosphere.
We had a more compact room this time which was still comfortable, the only inssue was the bed was positioned opposite the air vent and would blow directly on you each time the thermostat clicked on.
Incredibly friendly staff, super clean rooms/halls/building, beautiful view of the city! Construction going on right in front of the building, outside of the room, made it impossible to sleep. Would have like to have known ahead of time but not the hotels fault.
More than anything else, the staff was outstanding - kind, helpful, friendly, polite! Also the location is fantastic and the breakfast was actually delicious.
I really enjoyed staying at the Hampton downtown. It was a nice hotel that met our needs. I did not enjoy the parking. Only one car per room is allowed to park in the lot